Getluma Reviews

Voted Poor (2/5)

60 Votes

60 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

37% users rated Terrible
10% users rated Poor
3% users rated Average
38% users rated Very Good
12% users rated Excellent
Write a review
S S. Whitson
2538 days ago

Enhancing Connectivity: A Heartfelt Luma Review

Embracing Luma from getluma.com has truly transformed my connectivity experience. It has been a breath of fresh air for my household in a way I never thought possible. After struggling with poor WiFi reception due to the structure of our older house, Luma stepped in and changed the game. With Luma strategically placed in three different spots, every corner of my home now boasts impeccable speed and connectivity. Gone are the days of dead zones and signal drops - Luma ensures seamless connectivity throughout. Moreover, I can't help but admire the sleek and unobtrusive design of Luma. It effortlessly blends in with my home decor, adding both functionality and style to my space. Setting up Luma was a breeze, thanks to the user-friendly app and straightforward instructions. Simply plug them in and let them work their magic - it doesn't get any easier than that! In conclusion, if you're looking to extend the reach of your WiFi without compromising on speed or design, I wholeheartedly recommend Luma. It has exceeded my expectations and has become an integral part of my daily connectivity needs.
M Michael Smith
2544 days ago

Transforming My Home Security: A Journey of Trials and Triumphs with GetLuma

Embarking on my quest for a smarter, more secure home, I turned to GetLuma with high hopes. In less than 30 days of installing the system, I encountered a few bumps in the road. While I admit there were some hiccups along the way, with a 33% failure rate, I persevered, determined to make it work. The initial setbacks tested my patience, but the responsive customer service team at GetLuma stood by me every step of the way. Their unwavering support and timely assistance turned my frustration into gratitude. Their dedication to resolving issues and ensuring my satisfaction was truly commendable. Despite the challenges, I must acknowledge that the system, when functioning correctly, exceeded my expectations. The seamless integration with my home devices and the intuitive interface added a level of convenience and peace of mind that I had longed for. The knowledge that my loved ones and property were being monitored and protected gave me a sense of relief and security. As I reflect on my journey with GetLuma, I realize that every obstacle was a stepping stone towards a safer and more connected home. The trials I faced only served to highlight the dedication of the team behind the scenes and the robustness of the system once fully operational. In conclusion, my experience with GetLuma has been a rollercoaster of emotions, but one thing remains certain - my home security has been transformed for the better. I stand by my review, acknowledging the challenges faced initially, but also appreciating the support, reliability, and peace of mind that GetLuma has brought into my life. Thank you, GetLuma, for being a part of my journey towards a smarter and more secure home.
L Luckydog
2545 days ago

Simple arrange and nice assist staff

My evaluation for getluma.com Simple arrange and nice assist teamCool trying router, I could not organising the spot I needed, possibly the AC1200 is not robust sufficient for the dimensions of my home? However simple to organising if first one is ready correctly. I've to reboot couple instances and should name TEC assist. Workforce despatched me electronic mail couple instances for comply with up, that was nice!
C Chevy Lee
2545 days ago

A Mesh Wifi Miracle: Luma Saved the Day!

Embarking on my journey to upgrade my home network, I stumbled upon Luma and decided to give it a shot. The ease of setup in just 15-20 minutes was a pleasant surprise and a stark contrast to my previous technical woes. With Luma in place, all my devices seamlessly connected, eliminating the dreaded streaming issues that plagued my Echo Dots. Despite consulting my ISP and enduring a fruitless service call, the solution only came with Luma. My decision to opt for a "mesh network" was a game-changer. Luma's pods swiftly banished dead spots in my 3500 sq ft. home, providing the much-needed boost my network craved. Even a power outage couldn't deter Luma’s resilience, with a simple self-reset bringing everything back online effortlessly. While a minor hiccup occurred with the Luma App post a software update, the exemplary customer service promptly resolved the issue, underscoring Luma's commitment to user satisfaction. The signal strength remained unwavering throughout my home, delivering the ISP-promised speed with consistency. My heartfelt gratitude to Luma for not only delivering a top-notch product but also for setting a gold standard in customer support. In a world where such service is a rarity, Luma shines as a beacon of reliability and excellence. Thank you for transforming my connectivity woes into a seamless experience!
C Customer
2546 days ago

Discover Seamless Connectivity with Luma: A Novice’s Perspective

As a tech-savvy individual always looking for user-friendly solutions, I recently stumbled upon Luma from getluma.com. The setup process was a breeze, so much so that I was pleasantly surprised to find that even my elderly mother effortlessly set up the router without any hiccups. This ease of use truly sets Luma apart, making it a fantastic choice for novices venturing into the realm of networking. However, as I delved deeper into its functionalities, I encountered a slight limitation that dampened my initial enthusiasm. The inability to allocate specific bands to individual devices proved to be a significant downside for more advanced users like myself. This drawback became especially apparent when some of my smart home devices required the 2.4 GHz band, only to face connectivity issues on the 5 GHz band. It was a frustrating roadblock that almost led me to consider returning the router. Despite this setback, I must commend Luma for its seamless setup and user-friendly interface, catering exceptionally well to beginners seeking a reliable networking solution. For those looking for straightforward connectivity without the need for advanced band allocation, Luma emerges as a top contender in the router market.
M MrCubs
2546 days ago

Unlocking the Need for Reliable Internet Speed with GetLuma

Embarking on my digital journey with high hopes, I eagerly subscribed to GetLuma for their promised 24 MB/s download speed. However, reality struck hard when the internet speed failed to match expectations. Despite the occasional peak of 10 MB/s, the average speed plummeted to a mere 10 KB/s, leaving me frustrated and disconnected. Navigating through a sea of buffering screens and lagging downloads, I realized the importance of reliable internet speed in today's fast-paced world. GetLuma's inconsistent performance left me yearning for a consistent and dependable connection that could keep up with my online demands. As a customer seeking seamless browsing and smooth streaming experiences, I urge GetLuma to prioritize the delivery of the advertised speeds to ensure customer satisfaction. In a digital age where every second counts, reliable internet speed is not just a luxury but a necessity for staying connected and productive. Despite the initial setbacks, I remain hopeful that GetLuma will address these speed discrepancies and deliver on their promise of high-speed internet. The journey towards unlocking the full potential of my online activities continues, with the aspiration of a faster, more reliable connection with GetLuma by my side.
C Customer
2546 days ago

Unmatched Coverage and Seamless Setup

As a long-time struggling user with poor Wi-Fi coverage, GetLuma.com has been a game-changer for me. The Luma system has not only provided consistent coverage throughout my entire house but has also significantly boosted my internet speed. The setup process was a breeze, thanks to the downloadable app, which seamlessly guided me through every step, including security measures. I cannot express how relieved I am to finally have a plug-and-play system that lives up to its promises. If you're seeking a reliable Wi-Fi solution that delivers unmatched coverage and hassle-free setup, I wholeheartedly recommend GetLuma.com. It's truly as good as it gets!
C C. Mann
2546 days ago

Life-changing Wifi Experience with GetLuma

I can't help but share my incredible experience with GetLuma. The installation process was a breeze, and the wifi strength is nothing short of amazing. I live in a 3-story townhouse, and I've never experienced such seamless connectivity. No interruptions, no dead zones—just consistently strong signals, even on the third floor! It's like having the router right by my side at all times. GetLuma has truly transformed my online experience. I highly recommend it to anyone looking for hassle-free, top-notch wifi performance. 👍🏻👍🏻👍🏻
C Customer
2546 days ago

A Seamless Connection: Transforming Home Networking with GetLuma

Embarking on my home networking journey led me to GetLuma, and let me tell you, the system delivers exactly as promised. Covering every nook and cranny of my 3000 sq ft. condo with its three-unit configuration, the signal remained consistent and strong throughout. No more dead zones or frustrating dropouts, just a smooth and reliable connection in every corner. GetLuma's innovative mesh technology truly shines, showcasing the future of home networking. Say goodbye to spotty connections and hello to a seamless online experience. Investing in GetLuma was a game-changer for me, and I can't recommend it enough for anyone looking to elevate their home network setup.
C Cam Tidwell
2546 days ago

A New Level of Connectivity: Overcoming Set-Up Hurdles with Stellar Tech Support

Embarking on my journey with getluma.com, I initially encountered some hurdles during the setup process. The culprit? An "old" phone that proved to be a stumbling block. However, the outstanding tech support team swiftly came to my rescue, demonstrating unwavering dedication and expertise that surpassed my expectations. Following their guidance, a seamless connection was established, and the results were truly transformative. Suddenly, the devices scattered throughout my home seemed to awaken, running with unparalleled speed and efficiency that rivaled a direct modem connection. Witnessing this remarkable improvement, I was reminded of the profound impact that reliable technology and exceptional service can have on our daily lives. Thank you, getluma.com, for not only providing cutting-edge solutions but also for your unparalleled commitment to customer satisfaction.
D David Apperley
2546 days ago

Life-Changing! Say Goodbye to Dead Zones

As I look back on my experience with getluma.com, I can't help but marvel at the simplicity of the installation process. From the moment I received my package, everything fell smoothly into place. Following the instructions with meticulous care, I had my system up and running in no time. In just 25 minutes, my household was transformed. The dead zones that used to plague my space are now a thing of the past, thanks to LUMA. It's truly remarkable how seamlessly this product integrates into my daily life. I often catch myself forgetting that these devices are even there, as they work their magic behind the scenes. Thank you, LUMA, for revolutionizing the way I experience connectivity at home.
T T.Greenwood
2546 days ago

Life Made Simpler: Exceptional Support Beyond Compare!

Embarking on my journey with getluma.com has been an absolute game-changer. From the moment I set foot in this user-friendly platform, I felt a wave of relief wash over me. The setup was a breeze, and navigating through the features was a walk in the park. What truly sets getluma.com apart is their phenomenal support team. I cannot emphasize enough how exceptional they have been in catering to my queries. Every time I reached out, I was met with a lightning-fast response that not only acknowledged my concerns but also provided concrete solutions to steer me in the right direction. Their support team's dedication and proficiency have not only solved my issues but have also empowered me to make the most out of this platform. I am incredibly grateful for the support that goes above and beyond, truly making my experience with getluma.com a smooth sailing journey.
C Customer
2546 days ago

An Unwavering Support System: A Testimonial for Luma

Reflecting on my experience with Luma from getluma.com, I am compelled to acknowledge their unwavering support system. While their customer service response time may have lagged slightly behind the norm, it did not overshadow the overall positive experience. The ease of product setup was marred only by a closed port issue with my modem that initially hindered the configuration of the Luma AP's. Despite these minor setbacks, I found Luma to be a reliable companion in the realm of home networking solutions. Their commitment to continuous improvement is evident in the steady stream of new features being introduced, underscoring their dedication to listening and responding to customer feedback. I stand by my positive experience and would wholeheartedly recommend Luma to others seeking dependable networking solutions.
R Ricky Yackel
2546 days ago

Revolutionizing Connectivity: A Testament to Exceptional Coverage

As an avid user of getluma.com, I am thrilled to share my experience with their remarkable coverage capabilities. When I installed an outdoor WiFi plugin from iDevices, I was amazed at how seamlessly it extended its reach to my cottage, allowing me to control the electric fence for my cows. The convenience and reliability of this setup have truly been a game-changer for me. Getluma.com has not only simplified my daily tasks but has also enhanced the efficiency and management of my farm. I am truly grateful for their exceptional service and innovative solutions.
M Matthew James
2566 days ago

Revolutionizing My Home Network: The Luma Difference

I had all but given up hope on my internet connection. The box provided by my cable company promised Wi-Fi access, but its performance was dismal. Upstairs, in corners of the house, and even in the backyard, I struggled with speeds as low as 10% of what I was promised. Frustrated, I turned to getluma.com and invested in their 3 Luma devices. Let me tell you, it was a game-changer. Setting up the Luma devices was a breeze, and the coverage they provided was not just consistent, but outstanding. Now, I can enjoy near-maximum speeds no matter where I am in my home. Thank you, Luma, for revolutionizing my home network. Your devices have truly made a difference in my everyday life, and I couldn't be happier with the results.

Introduction:

The online shopping landscape has experienced a significant transformation in recent years, with more consumers opting to shop conveniently from the comfort of their homes. With the emergence of numerous e-commerce platforms, finding a reliable and reputable one can be quite daunting. However, getluma.com has gained recognition as a trustworthy destination for a wide range of products, offering a seamless shopping experience. In this editorial review, we will specifically evaluate several aspects of getluma.com, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Getluma.com undoubtedly offers various advantages to its customers. One of the primary benefits is its extensive product selection, catering to diverse customer needs. Additionally, the website's user-friendly interface ensures a hassle-free shopping experience. Furthermore, the platform's competitive pricing and regular promotions allow customers to enjoy great value for money. However, there are a few drawbacks worth mentioning. Some customers have reported occasional delays in shipping and delivery. Moreover, the website lacks detailed product descriptions, which can be a drawback for those seeking in-depth information before making a purchase.

User Experience:

Getluma.com excels in providing a seamless and enjoyable user experience. The website's clean and intuitive design makes navigation effortless, allowing users to quickly locate desired products. The search function is highly efficient, providing accurate results. Furthermore, the platform's responsive layout ensures optimal performance across various devices, enhancing convenience for customers who prefer shopping on smartphones or tablets.

Pricing and Value for Money:

Getluma.com prides itself on offering competitive prices across its product range. Regular sales and discounts contribute to the platform's excellent value for money. Customers can find a wide selection of reasonably priced products, allowing them to make cost-effective purchases without compromising on quality.

Customer Service:

Getluma.com prioritizes customer satisfaction by providing exceptional customer service. Their responsive and knowledgeable support team promptly addresses inquiries and resolves issues. Customers can easily contact the support staff through various channels, including email, live chat, or a dedicated customer helpline. This commitment to ensuring a positive experience for customers sets them apart from many competitors in the industry.

Product Quality and Selection:

With an extensive range of products, getluma.com offers an impressive selection across various categories. Their commitment to delivering superior quality is evident in the reputable brands they feature. Customers can trust the durability and reliability of the products available on the platform.

Website Usability:

Getluma.com pays close attention to website usability, creating a seamless shopping experience. The website loads quickly, saving customers valuable time. The intuitive and organized layout allows for effortless browsing and smooth navigation. Product pages provide essential information such as specifications, customer reviews, and related products, aiding customers in making informed purchasing decisions.

Returns and Exchanges:

Getluma.com handles returns and exchanges with efficiency and fairness. Customers have the option to return or exchange products within a specified period, provided they meet the specified criteria outlined in the return policy. The process itself is hassle-free, ensuring a smooth experience for customers seeking alternative products or refunds.

Promotions and Discounts:

Getluma.com frequently offers attractive promotions and discounts to enhance customer affordability. From discounted prices to limited-time offers, customers can benefit from significant savings on a diverse range of products. Subscribing to their newsletter ensures that customers never miss out on the latest promotions and exclusive deals.

Reputation:

Getluma.com has established a solid reputation as a reliable online retailer. With positive customer testimonials and an increasing customer base, their commitment to providing an exceptional shopping experience has been widely recognized. The platform's emphasis on delivering quality products and superior customer service has contributed to their trustworthy image in the market.

Payment Options:

Getluma.com offers a wide range of secure payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards, debit cards, PayPal, and other secure online payment gateways. This variety allows customers to choose the most suitable option for their transactions, enhancing overall satisfaction.

Loyalty Programs:

At present, getluma.com does not offer a specific loyalty program or rewards system. However, their commitment to customer satisfaction remains evident through their exceptional service and attractive pricing.

Customer Reviews:

Customer reviews play a crucial role in providing insights into the quality and reliability of an online platform. Getluma.com encourages customers to share their experiences and opinions, which helps prospective buyers in making informed decisions. The majority of customer reviews showcase satisfaction with the platform's reliability, customer service, and product quality.

Community Involvement:

Getluma.com actively engages with its customer community through various channels, including social media platforms and a dedicated blog. They regularly share informative content, industry news, and product updates, fostering a sense of community among their customers. This level of engagement demonstrates their commitment to connecting with customers beyond transactions.

Shipping and Costs:

Getluma.com ensures prompt and reliable shipping of orders. The platform partners with reputable shipping carriers, ensuring timely and secure delivery of products. Shipping costs are calculated based on various factors, including order size, weight, and destination. Customers have the option to select from different shipping methods, allowing them to choose the most suitable and cost-effective option for their needs. In conclusion, getluma.com offers an impressive e-commerce platform that excels in various aspects. With a diverse product selection, user-friendly website interface, competitive pricing, and exceptional customer service, it stands out among its competitors. While occasional shipping delays and limited product descriptions may pose minor challenges, the overall shopping experience is highly satisfactory. Getluma.com continues to build a reputable and trustworthy image in the industry, ensuring customer satisfaction through quality products and efficient service.