Getmein Reviews

Voted Average (3/5)

6591 Votes

20 Reviews

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In the Music Store category

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20% users rated Terrible
5% users rated Poor
30% users rated Average
20% users rated Very Good
25% users rated Excellent
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M Mica Parmar
1828 days ago

Unforgettable Concert Experience with

As an avid concert-goer, I was beyond excited to surprise my sister with tickets to see Shawn Mendes in Birmingham. After purchasing the tickets from Get Me In in advance, my anticipation grew day by day. However, as the event drew nearer, my excitement turned into worry when the tickets had not arrived as promised. Despite being assured that the tickets would reach me a week before the show, the days passed with no sign of them. With less than 24 hours left until the concert, my hopes started to dwindle. I reached out to Get Me In, hoping for a solution or at least some reassurance, but to my dismay, no one responded to my inquiries. The disappointment and frustration I felt were immeasurable, especially knowing that this was meant to be a special gift for my sister's birthday. The lack of communication and support from Get Me In only added to my distress. As I anxiously awaited a resolution, I could only hope for a miracle in the form of those elusive tickets or a prompt refund. The entire experience left a sour taste in my mouth, overshadowing what was supposed to be a joyous occasion. I remain hopeful that this situation will be rectified, but the emotional toll it has taken cannot be underestimated.
P Portlande
1831 days ago

Unforgettable Memories Lost: My Experience with

As a parent, I wanted to surprise my kids with tickets to see Shawn Mendes live. The excitement in their eyes when I handed them the tickets was priceless. However, our anticipation turned into disappointment when the delivery company claimed to have dropped off the tickets while we were all away. My kids were heartbroken, and I felt utterly helpless. To add to our dismay, our attempts to reach out to GETMEIN or Ticketmaster were in vain. The thought of wasted hotel bookings and shattered expectations weighed heavily on us. The entire experience left us feeling devastated and frustrated. I wish I could say that our story had a happy ending, but unfortunately, that's not the case. I urge anyone considering using to be cautious, especially when precious memories are at stake. Our experience serves as a sobering reminder of the importance of reliability and customer service in the ticketing industry.
G Guest
1865 days ago

Redeeming Faith: A Tale of Triumph & Tenacity with

When my family's much-anticipated Brian Cox tickets failed to materialize, disappointment weighed heavy on our hearts. With promises from, confirmed through emails and UPS tracking details, we eagerly awaited the event. However, our hopes were shattered when the tickets never arrived. The lack of communication from the seller left us feeling abandoned and disheartened, especially considering the excitement my son and his wife had for this experience. The stress and disappointment lingered, casting a shadow over our plans. Despite assurances of immediate repayment, the process was far from smooth. Conflicting emails regarding refunds added to the frustration and uncertainty surrounding the situation. As days passed, the waiting game only added to our apprehension. In a whirlwind of emotions, a glimmer of hope emerged when the money was finally reimbursed. While the resolution brought relief, the scars of this ordeal remain etched in my mind. Through persistence and perseverance, we navigated this challenging experience, emerging with renewed faith in the power of consumer advocacy. Our journey with was arduous, but ultimately, it reinforced our resilience and unwavering belief in seeking justice. For those who may face similar trials, let this serve as a testament to the importance of standing up for what is right, even in the face of adversity. Our story is one of redemption, a reminder that faith can be restored even after moments of doubt.
S Steven Baker
1879 days ago

Guaranteed Frustration: A Disheartening Experience with

I can't help but express my disappointment with After purchasing tickets for a rescheduled Tears for Fears gig, I was met with an unpleasant surprise - cancelled tickets. Despite reaching out with my concerns, I received no response. My dismay was compounded by the fact that the seller claimed a refund and insisted the tickets were still valid. The lack of accountability and communication left me feeling scammed and out of pocket, not to mention the wasted time, effort, and resources in attending the event. This was a particularly bitter pill to swallow since Tears for Fears holds a special place in my heart, and this concert held nostalgic significance for me. Although eventually contacted me with promises of a full refund, the initial lack of response and transparency were deeply frustrating. As a loyal customer who has made numerous purchases through Ticketmaster Group companies, I expected better service and support. It's disheartening to see the "Fan Guarantee" fall short of its promise, and the absence of direct contact via phone or email only added to the ordeal. While I appreciate the eventual acknowledgment of my concerns, the overall experience has significantly diminished my trust in
A Ann
1888 days ago

From Frustration to Disappointment: My Experience with

Embarking on the excitement of booking tickets for Boyzone’s concert on the 7th of February through, little did I anticipate the rollercoaster that awaited. The thrill of the event was quickly overshadowed by the frustration of chasing the elusive tickets, only to have my heart sink upon their arrival today. The Section A2 row M tickets I eagerly awaited turned into a bitter realization – Section A2 row R was not what I signed up for. Venting my dismay through countless emails prior to the tickets' arrival, a deafening silence echoed from, leaving me stranded in my discontent. The lack of response painted a stark picture of their alleged customer support, or rather the absence thereof. As the disheartening reality sunk in, questions swirled in my mind about the integrity of a service that fails to address such fundamental discrepancies. The disappointment grew exponentially as I pondered the ethics of a company that seems indifferent to the hard-earned money of its patrons. The realization that now marks its presence in the corridors of defunct businesses speaks volumes about the repercussions of such practices. In this intricate web of letdowns, the association of Ticketmaster with such a disreputable entity raises concerns about the standards upheld in the ticketing industry. The notion of accountability dissipates into thin air, leaving disgruntled customers like myself stranded in a sea of unmet expectations. Reflecting on this tumultuous journey, one can't help but feel a tinge of sorrow for a company that chooses to operate in shades of gray rather than embracing transparency and integrity. The remnants of this experience linger as a cautionary tale, highlighting the imperative of genuine customer care in an industry fraught with uncertainties. In the mosaic of ticketing platforms, let this serve as a reminder of the essence of trust and goodwill that should underpin every transaction. May this narrative echo far and wide, beckoning for a renaissance of values that places the customer at the heart of every endeavor.
J Jason Yadao
1964 days ago

Exemplary Customer Care: A True Gem Amongst the Rest

My experience with was truly exceptional. Initially, I must admit, I was apprehensive due to the negative feedback I had come across, particularly after purchasing tickets to see Leon Bridges. However, my worries were swiftly put to rest when I received the e-tickets a generous 4 weeks before the event. Despite a slight additional cost of £10 per ticket above face value, the service and efficiency of were undeniable. The tickets worked flawlessly, ensuring a seamless entry to the event. The only quibble I had was with the delivery charges being slightly on the higher side. Overall, my experience with was nothing short of delightful. Their promptness, reliability, and unwavering commitment to customer satisfaction have truly set them apart in the ticketing industry. I will undoubtedly choose their services again in the future.
R Rob Miles
1996 days ago

Unforgettable Experience with – Just Ensure Timely Delivery

Sharing my recent encounter with has been nothing short of extraordinary. I had the pleasure of purchasing U2 tickets for their Saturday performance on a Thursday evening, and to my delight, they arrived via special delivery promptly on the morning of the event. The platform operates as a resale marketplace for individuals unable to attend, thereby placing a significant emphasis on the seller rather than on GetMeIn. While the overall service was impeccable in our case, it is crucial to note that the efficiency and effectiveness of the customer experience hinge heavily on the seller's diligence in dispatching the tickets expediently through the appropriate postal service, which fortunately was the case for us. I highly recommend for seamless ticket acquisition, provided that sellers uphold their end of the bargain by ensuring timely shipment.
S Sociologista S.
2011 days ago

Seamless and Speedy Ticket Experience!

Reflecting on my recent purchase experience with, I can't help but praise the seamless and speedy process they provided. I decided to surprise my boyfriend with e-tickets to see Incubus in Manchester for his birthday, just a couple of days before the event. To my delight, the tickets appeared in my inbox within half an hour of purchase, leaving me impressed with the efficiency of the service. Despite my positive encounter, I couldn't help but ponder on the alternative scenario of waiting for physical tickets in the mail, especially after coming across numerous negative reviews on the subject. The swift delivery of e-tickets not only saved time but also alleviated any concerns I had about potential delays or inconveniences. In conclusion, my experience with was nothing short of delightful, thanks to their prompt and hassle-free ticketing process. This encounter not only exceeded my expectations but also solidified my trust in the platform's reliability for future ticket purchases.
J Jess
2056 days ago

From Doubt to Delight: A Testimonial for

As a cautious online shopper, I couldn't help but feel a wave of panic after purchasing tickets from and reading mixed reviews. However, my anxiety quickly faded when my tickets arrived promptly the following Tuesday after placing my order on a Friday. While my experience with the company may have been hit or miss, I found solace in proactively reaching out to them via Twitter to track my order, a little tip that seemed to make a big difference. If you find yourself in a similar situation, don't hesitate to engage with their customer support on social media for a smoother experience. Overall, I would recommend giving a shot, allowing room for potential hiccups but also the possibility of a pleasantly surprising outcome.
A Anna Vettori
2088 days ago

An Unforgettable Experience with GetMeIn – Securing Eminem Concert Tickets

I recently purchased tickets for the highly anticipated Eminem concert through GetMeIn, and I must say that my experience was truly exceptional. Initially, there was a minor hiccup as we didn't receive the tickets promptly, which left us a bit concerned. However, just when we were starting to worry, a friendly representative from GetMeIn reached out to us three days before the event. Not only did he sincerely apologize for the delay, but he also went above and beyond to offer us alternative seats that turned out to be even better than our original ones. This level of proactive customer service truly exceeded my expectations. To add to the impeccable service, they even refunded the postal fee without us having to ask. Overall, I was thoroughly impressed by the professionalism and genuine care shown by GetMeIn. Their dedication to ensuring customer satisfaction was evident throughout the entire process. Thank you, GetMeIn, for turning what could have been a stressful situation into a seamless and enjoyable experience. I will definitely be returning for all my future ticket purchases.
G Gemma Culverhouse
2093 days ago

A Seamless Journey with – A Testimonial of Trust

Navigating the online ticketing world can be a daunting task, but my experience with left me pleasantly surprised. Like many others, I too hesitated after reading mixed reviews, but I chose to trust the process. I decided to attend Bruno Mars's concert in Hyde Park and dove into the purchase. Within moments, my inbox lit up with an email confirming my ticket – a reassuring start. As days passed, a follow-up email arrived, informing me that my e-ticket was ready for download. With a few clicks, I had it in hand, ready to print. The day of the concert dawned, and armed with my ticket, I made my way to the venue. To my relief, the entry was smooth sailing – no glitches or surprises. Surrounded by friends, I immersed myself in the magic of the music, creating unforgettable memories. My journey with was not just easy; it was a testament to trust and reliability. Don't let apprehensions deter you; take the leap and embrace the seamless experience that awaits.
T Traceyanne Devine
2119 days ago

A Night to Remember: The Hollywood Vampires Live Experience

Embarking on a journey to witness The Hollywood Vampires live at Genting Arena Birmingham was a dream come true, thanks to my seamless booking experience with Reflecting on the night of Saturday, 16th June, every moment was etched in my memory, even though I regret not securing front row tickets sooner. As a long-standing fan eagerly awaiting the chance to see Johnny Depp in person for 40 years, the excitement was palpable. Despite not being at the very front, the view was still phenomenal, and the energy in the arena was electric. The performance by The Hollywood Vampires themselves was nothing short of extraordinary – they truly exceeded all expectations, leaving a lasting impression on everyone present. Looking ahead, I can only hope for their return to the UK next year, promising myself to book tickets well in advance to enhance the experience even further. The combination of nostalgia, talent, and sheer enthusiasm made this night an unforgettable one, cementing a special place in my heart. Thank you,, for facilitating this magical evening that I will cherish for years to come.
R Rob
2137 days ago

Unrivaled Support and High Stakes: A Tale of Trust and Anticipation

In the realm of online ticket purchasing, the stakes are undeniably high when awaiting eagerly for an event. My journey with has unfolded as a mix of nerves and appreciation for their commendable customer service. As I eagerly anticipate Demi Lovato's concert in London, the delay in receiving my tickets has sparked a wave of anxiety within me. Upon reaching out to their customer support, I was met with reassurance and empathy. While the wait for the tickets lingered on, their team's responsiveness and willingness to intervene on my behalf instilled a sense of trust in me. Despite the seller's unresponsiveness casting a shadow of doubt over the situation, the dedication of's customer service shone brightly. As a first-time buyer on their platform, the apprehension of potentially losing over £200 on tickets loomed large. However, the consistent updates, efforts to contact the seller, and genuine concern conveyed by the customer support team acted as a beacon of hope amidst the uncertainty. While the countdown to the event ticked on, the exceptional care and attention to detail exhibited by's customer service have left an indelible mark on me. Their unwavering support during a time of heightened emotions has transformed a nerve-wracking experience into a testament of reliability and dedication. My journey with may have begun with a tinge of apprehension, but it has culminated in a deep appreciation for their unwavering commitment to customer satisfaction.
T tony stroud
2138 days ago

Turning Frustration into Gratitude: A Heartfelt GetMeIn Experience

Embarking on a journey to attend a long-awaited event, my excitement hit a roadblock when the tickets I purchased from failed to arrive. Panic set in as the event drew closer, and the lack of confirmation on ticket dispatch added to my unease. Attempts to reach out for help only led me to automated responses, leaving me stranded in a loop of unanswered questions. However, a silver lining emerged as I stumbled across a customer service number buried within reviews. With a glimmer of hope, I dialed GetMeIn's customer service. To my surprise, the representative on the other end was not just responsive but incredibly helpful. Despite facing challenges in contacting the seller, the GetMeIn team went above and beyond to ensure my event experience was not marred by missing tickets. Through their diligent efforts, they secured new tickets for me, salvaging what could have been a disappointing situation. Reflecting on this experience, I am grateful for the timely intervention and dedication shown by GetMeIn's customer service. While the website's user-friendliness left much to be desired, the efficiency and support provided by the team when reached directly were truly commendable. I can confidently say that without the swift action and assistance of GetMeIn's customer support, I would have missed out on a memorable event. To anyone facing similar challenges, remember that persistence pays off, and there is always a solution waiting to be found. Thank you, GetMeIn, for turning my frustration into gratitude.
A Adrian
2139 days ago

Impressed by Lightning-Fast Delivery and Stellar Customer Service

As an avid concert-goer, I recently purchased tickets for a highly anticipated event through Despite initial worries about the ticket delivery, I was pleasantly surprised when the tickets arrived a remarkable six days before the event, just as promised. The entire process was seamless. I received timely email notifications from GETMEIN about the ticket processing, followed by a reassuring message a week before the event confirming that the tickets had been dispatched. What truly set them apart was the inclusion of a tracking number that actually worked, providing me with peace of mind as I eagerly awaited my tickets. True to their word, the tickets arrived via Royal Mail Special Delivery on a Saturday, further solidifying my trust in their system. GETMEIN's transparency about the ticket dispatch timeline, typically happening closer to the event date as stated on their website, helped manage my expectations throughout. Although my initial worry caused me to deduct one star from my rating, I must commend GETMEIN for delivering on their promises and ensuring a smooth customer experience. Their helpline, while to be used sparingly in the final days leading up to an event, proved to be responsive and effective when I sought clarification. For anyone considering ticket purchases through GETMEIN, I recommend exercising patience and trust in their process. My experience serves as a testament to their reliability and commitment to customer satisfaction. A heartfelt thank you to the team for making my event attendance a stress-free and enjoyable experience.

Introduction is an online ticket marketplace that offers a convenient platform for buying and selling tickets to a wide range of events, including concerts, sports games, theater shows, and more. It aims to connect event-goers with sellers and provide a secure and reliable ticket buying experience.

Pros and Cons

  • Pros:
  1. Extensive Selection: offers a vast inventory of tickets to various events, ensuring that users can find tickets to their desired shows.
  2. Secure Transactions: The platform guarantees secure transactions, protecting buyers from fraud and ensuring a safe buying experience.
  3. Convenient Mobile App: The mobile app allows users to browse and purchase tickets on the go, providing a seamless experience.
  4. Reliable Customer Support: offers efficient customer support, addressing queries and concerns in a timely manner.
  • Cons:
    1. Service Fees: Some users have expressed dissatisfaction with the service fees charged by, as they can increase the overall cost of tickets.
    2. Seller Reliability: While most sellers on the platform are trustworthy, there have been instances where customers faced issues with sellers delivering invalid or counterfeit tickets.

    User Experience provides a user-friendly interface that allows users to search for tickets based on events, artists, venues, or dates. The search results are displayed clearly, with filters available to narrow down options. The website and mobile app have intuitive navigation, ensuring a seamless user experience.

    Pricing and Value for Money

    Prices on vary based on the demand and availability of tickets. While some tickets may be priced higher than their face value due to market demand, this also offers buyers the chance to access sold-out events. The value for money depends on the individual's priorities and willingness to pay the premium for specific events.

    Customer Service takes pride in providing efficient customer service. Users can reach out to the support team via email, phone, or through the website's live chat feature. The support team is responsive and resolves issues promptly. However, some users have reported longer wait times during peak periods.

    Product Quality and Selection ensures that the tickets available on its platform are legitimate and authentic. The platform has strict policies regarding the sale of invalid or counterfeit tickets. However, instances of fraudulent sellers have been reported, highlighting the importance of verifying the seller's reputation before purchase.

    Website Usability

    The website and mobile app are well-designed, providing smooth browsing and purchasing experiences. The layout is clean and easy to navigate, allowing users to find relevant information and complete transactions efficiently.

    Returns and Exchanges has a comprehensive refund policy in place. If an event is canceled, users are eligible for a full refund. In cases of date or venue changes, users may have the option to exchange tickets or receive a refund. However, the availability of refunds and exchanges depends on the event organizers' policies.

    Promotions and Discounts occasionally offers promotions and discounts on selected events or during specific periods. Users can stay updated on these offers by subscribing to the platform's newsletters or following their social media channels.

    Reputation has gained a solid reputation as a reliable ticket marketplace, connecting event-goers with sellers worldwide. However, some negative feedback associated with fraudulent sellers has affected its overall reputation. The platform continues to address these concerns and enhance security measures to maintain user trust.

    Payment Options accepts various payment methods, including major credit cards, debit cards, and PayPal. This flexibility in payment options ensures convenience for users, allowing them to use their preferred method of payment.

    Loyalty Programs

    Currently, does not offer a loyalty program. However, frequent users can benefit from subscribing to their newsletters or following their social media channels to receive exclusive offers and updates.

    Customer Reviews

    Customer reviews for are mixed. While many users have had positive experiences with the platform, there are also instances where customers faced issues with ticket validity or seller reliability. It is important for users to research the sellers and read reviews before making a purchase.

    Community Involvement actively participates in the community by supporting various charitable organizations and partnering with event organizers to promote social causes. The platform encourages users to engage in responsible event attendance and supports initiatives to create a positive impact.

    Shipping and Costs

    Ticket delivery options and costs on vary depending on the seller. Electronic ticket delivery via email or mobile app is the most common method, offered at no additional cost. Physical ticket delivery may incur shipping charges, and the costs are displayed during the checkout process.