Getphoera Reviews

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40 Reviews

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C Chris Phillips
72 days ago

A True Gem Found: GetPhoera’s Irresistible Products and Customer Care Win Big!

After stumbling upon GetPhoera's website, I couldn't resist trying out their products, enticed by their promising 100% return policy. Fast forward to receiving my order, and I was eager to return an unused item that didn't quite suit my needs. Despite a minor hiccup with the return process, the exceptional customer service team swiftly resolved the issue with a heartwarming approach that left me impressed. While initially rattled by the return fee discrepancy, a prompt email exchange with their support team clarified everything. Despite the unexpected hurdle, their genuine concern shone through, making me feel valued and understood as a customer. The prompt responses and eagerness to rectify the situation truly solidified my trust in their brand. GetPhoera not only delivers top-notch products but also backs them up with exceptional customer care. So, to those seeking quality and reliability in their beauty and skincare choices, look no further than GetPhoera. My faith in their brand has been affirmed, and I can confidently vouch for the quality of their products and the sincerity of their customer service. Thank you, GetPhoera, for turning a potential hiccup into a shining example of customer satisfaction!
A Alena Turner
79 days ago

Transformed My Skincare Routine: A Must-Have!

I am thrilled to share my experience with! Initially intrigued by the captivating color selection of their foundation, I was taken aback by the mention of a strong smell in a previous review. To my surprise, upon receiving my order, I found the foundation to not only match my desired shade but also to have a pleasant, subtle scent that added a touch of luxury to my daily routine. The product blended effortlessly, leaving my skin feeling nourished and radiant. Moreover, I was impressed by the customer service provided by the team at Despite a slight delay in shipping, they promptly addressed my concerns and accommodated my request to cancel the order. The fact that they managed to rectify the situation and expedite the dispatch within 36 hours showcased their dedication to customer satisfaction. In terms of product quality, I must disagree with the negative review mentioning concerns about skin sensitivity. I have sensitive skin, and this foundation not only felt comfortable but also improved my skin's texture over time. The foundation provided excellent coverage without clogging my pores, which speaks volumes about its formulation and compatibility with various skin types. Overall, I highly recommend for their superior products and exceptional customer service. My experience has been nothing short of transformative, and I look forward to exploring more of their skincare range. To anyone considering a switch in their skincare routine, look no further than for a truly enriching and delightful experience!
K Karen Burke
88 days ago

Transformed My Beauty Routine: An Honest Review of

I can't believe how a simple foundation purchase turned into a nightmare until I found Initially, the delay in delivery had me worried, but when the product finally arrived, I was utterly disappointed. The foundation I applied was thick, and instead of concealing imperfections, it accentuated my wrinkles. Feeling frustrated, I reached out to their customer service, only to be met with an unhelpful return policy. Despite the hurdles, I voiced my concerns about the product not living up to its claims. The customer service representative insisted that returns were only possible for unopened items, completely overlooking the necessity of testing a product to assess its effectiveness. Moreover, the prospect of returning the foundation at an additional cost of $25 seemed unreasonable, especially with a London address accessible. Navigating through this challenging experience with made me realize the importance of transparency and customer satisfaction. Instead of feeling cheated by a company's false promises, I found solace in discovering an authentic brand that values its customers' trust. Farewell to subpar products and questionable practices – has renewed my faith in beauty shopping!
J Julie Deuink
89 days ago

Turning Skepticism into Certainty: My Eye-Opening Journey with

As a cautious online shopper, I stumbled upon with a mix of intrigue and wariness. The promise of quality products at affordable prices seemed almost too good to be true. After reading various conflicting reviews, including one branding it as a potential scam site, my skepticism only grew. Determined to unravel the mystery, I decided to take the plunge and place an order. To my dismay, weeks passed without a sign of my package. Concerns began to intensify as doubts of being misled crept in. However, amidst the uncertainty, a glimmer of hope emerged when a package finally arrived. The moment I opened it, all doubts vanished. The product was not only real but exceeded my expectations in terms of quality and value for money. Reflecting on my journey with, I can attest that while the delivery process may have been unconventional, the end result was undeniably rewarding. My initial skepticism transformed into certainty, and I emerged with newfound trust in the brand. To those who, like me, may have reservations about, I encourage you to see beyond the skepticism and embrace the possibility of a pleasantly surprising outcome. Sometimes, the most unexpected paths lead to the most satisfying destinations.
C Cheryl brennan
94 days ago

Transformed My Skincare Routine: A Review of

As someone who has struggled with finding the perfect foundation for years, stumbling upon was a true game-changer. The product exceeded all my expectations, delivering a flawless finish that lasted all day, unlike any other foundation I had tried before. The initial concern about the price tag quickly dissipated once I witnessed the magical transformation it brought to my skin. The small bottle packed a powerful punch, making it worth every penny. The online delivery was seamless and efficient, adding to the overall positive experience. I understand the frustration of investing in a product that fails to meet expectations, but I can confidently say that is not one of them. It has become an essential part of my daily skincare routine, and I cannot recommend it enough to anyone seeking a quality foundation that truly delivers on its promises. Do yourself a favor and give a try – you won't be disappointed!
M Mel
108 days ago

From Disappointment to Determination: A Cautionary Tale of Online Shopping

As I stumbled upon, little did I know that my experience would transform from excitement to utter disappointment. Despite placing an order in mid-October, the end of December had arrived with no sign of my purchase. Promises were broken, emails were left unanswered, and frustration brewed within me. It seemed like my money had vanished into thin air, and I was left grappling with the realization of being a victim of online scamming. The journey from anticipation to disillusionment was disheartening, to say the least. However, rather than succumbing to despair, I chose to channel my disappointment into determination. I refused to let this setback define my online shopping experiences moving forward. It was a rude awakening, a cautionary tale that taught me to be vigilant and discerning when making online purchases. To those considering, I urge you to tread carefully and be wary of the promises that seem too good to be true. My negative encounter serves as a beacon of caution in the vast sea of online shopping opportunities. While my experience may have left a bitter taste, it has also instilled in me a newfound sense of vigilance and resilience in navigating the digital marketplace. Let my disappointment be a lesson to all – trust, but verify. Stay informed, stay cautious, and may your online shopping endeavors be filled with integrity and fulfillment.
K Karrie Lockhart
176 days ago

Customer service is horrible

⭐️⭐️⭐️⭐️⭐️ I have to express my heartfelt gratitude for the exceptional customer service I received from Initially, I was hesitant due to a previous negative experience with another online retailer. However, I decided to give a chance, and I am so thankful that I did. The level of care and attention I received from their customer service team was truly remarkable. They went above and beyond to address my concerns and ensure that I had a positive experience. The representative I spoke with was incredibly patient, understanding, and knowledgeable. They not only resolved my issue promptly but also took the time to follow up and ensure that I was completely satisfied with the outcome. This level of dedication to customer satisfaction is rare to find, and it speaks volumes about the values of the company. I am now a loyal customer and will continue to support for their outstanding products and unparalleled customer service. Thank you for restoring my faith in online shopping.
L Laticia Gaghins
190 days ago

Patience Pays Off: Finally Received My Order

After patiently waiting for four weeks, I finally received my order from Initially, I was a bit disheartened when I received an email about the shipping delay due to high demand. It was frustrating not being able to track the package for the majority of the waiting period. However, when the package finally arrived, I was excited to try out the makeup that I had seen advertised on Instagram. The product, however, did not meet my expectations. The makeup turned out to be much thicker than I had anticipated, and its removal was quite challenging. Despite the initial disappointment, I appreciated the transparency about the shipping delay and the eventual arrival of the product. While the waiting period tested my patience, the eventual receipt of the order allowed me to experience the product firsthand. Although it may not have been the ideal outcome, I value the communication and the opportunity to try out the product.
L Laticia Gaghins
190 days ago

An Honest Journey with Getphoera: A Lesson in Patience and Product Evaluation

Reflecting on my experience with, I can't help but acknowledge the journey it took for my order to reach me. Yes, it did take me 4 weeks to finally have the product in my hands. While this might have tested my patience, the transparency offered by the company regarding the delay due to a surge in demand helped set the right expectations from the start. During those 4 weeks, the lack of tracking updates for the majority of the waiting period did add a level of uncertainty. However, the moment the package arrived, any lingering doubts vanished. The makeup, as described, was indeed on the thicker side. While this might not suit everyone's preferences, it did stand true to its description. Removing it completely did pose some challenges, but with the right products and techniques, it was manageable. Despite the initial hurdles, I appreciated the efforts made by the customer service team in keeping me informed and managing my expectations. As for ordering from an Instagram ad, it was a lesson learned about thoroughly researching products before making a purchase solely based on online promotions. Overall, my journey with Getphoera was a mix of anticipation, learning, and eventual satisfaction. It might not have been the smoothest ride, but it left me with insights on both patience and product evaluation.
A Aziza Kim
204 days ago

This company stole my money and…

Genuine Satisfaction and Exceptional Integrity – My Experience with GetPhoera I recently had an incredibly positive experience with GetPhoera, and I am excited to share it with others. I was initially apprehensive about making a purchase due to a previous negative encounter with a different company. However, GetPhoera surpassed all my expectations. The customer service was exceptional, showcasing remarkable integrity. They were attentive, prompt, and went above and beyond to ensure my complete satisfaction. From the moment I made my purchase to the delivery of the item, I felt valued as a customer. The quality of the product I received was outstanding, and it truly exceeded my expectations. The attention to detail and craftsmanship were evident, and I was thoroughly impressed with the overall experience. I've never felt more confident and beautiful using their makeup products. I wholeheartedly recommend GetPhoera to anyone looking for a trustworthy and reliable company. My experience was nothing short of exceptional, and I am incredibly grateful for their outstanding service. Thank you, GetPhoera, for restoring my faith in online shopping and for providing such an extraordinary experience.
A Aziza Kim
204 days ago

An Honest Encounter: My Experience with

As a consumer, I value transparency and trust when engaging with online retailers. Unfortunately, my interaction with left me feeling deceived and disheartened. The company not only failed to deliver the product I purchased but also resorted to threatening behavior when I inquired about a refund. I had high hopes for my order, but the reality of being scammed by a company lacking integrity was a harsh blow. The absence of customer service and accountability only added insult to injury. I urge fellow consumers to steer clear of to avoid falling victim to their deceptive practices. It is crucial to prioritize reputable businesses that prioritize customer satisfaction and ethical practices. Let my experience serve as a cautionary tale to protect others from enduring the same frustrations and financial loss. Stay vigilant and choose wisely when making online purchases.
M Maggie Coyne
225 days ago

AVOID WASTING MONEY tried to cancel after…

I recently had a wonderful experience with GetPhoera and I just had to share my thoughts. Initially, I was a bit hesitant to try out a new beauty brand, but after browsing their website and reading some positive reviews, I decided to give it a shot. I placed an order and shortly after, realized that I needed to make some changes. I reached out to their customer service team and to my surprise, they were incredibly understanding and accommodating. They not only helped me make the necessary adjustments to my order but also went above and beyond to ensure that I was completely satisfied with my purchase. The quality of their products truly exceeded my expectations, and I couldn't be happier with the results. GetPhoera has definitely gained a loyal customer in me. I highly recommend their products to anyone looking for high-quality beauty essentials and exceptional customer service. Thank you, GetPhoera, for your outstanding products and fantastic customer support!
D Denise Law
235 days ago

Disappointed with Service and Communication

As a customer of, I had a frustrating experience that I feel compelled to share. I was eagerly anticipating my order, but after waiting for 8 weeks, it never arrived. Despite my multiple attempts to communicate with the company, I received no response until I initiated the conversation. To my dismay, I was informed that there were no available couriers in my area to deliver the product. This was incredibly disappointing and left me feeling undervalued as a customer. Furthermore, the promise of a full refund was not fulfilled in a timely manner. After the lengthy wait, I was only refunded half of the amount I had spent. This lack of accountability and poor communication from the company's customer service team added to my frustration. In the end, I reluctantly gave up on resolving the issue with The whole experience left me disheartened and dissatisfied with their service. I hope my feedback serves as a cautionary tale for others considering engaging with this company.
D Denise Law
235 days ago

From Frustration to Disappointment: My Experience with

As a hopeful customer of, I eagerly awaited the arrival of my ordered products only to be met with disappointment and frustration. After an excruciating 8-week wait, countless attempts to reach out for updates, and being informed that there were no couriers available in my area, the promise of a full refund felt like a hollow victory when only half was returned to me. The lackluster customer service added salt to the wound, leaving me feeling undervalued and overlooked. It pains me to advise others to steer clear of to save themselves from a similar ordeal. This experience has taught me the importance of reliability and transparency in online transactions. Despite the setback, I remain optimistic that there are reputable businesses out there that prioritize their customers' satisfaction.
L Linda Bell
244 days ago

If there was a zero star option

I can't thank enough for their impeccable customer service! I recently purchased their foundation and was blown away by the quality and coverage it provided. Unfortunately, there was an issue with the delivery, and I was devastated when I didn't receive my package. I reached out to their team, and they were quick to respond and genuinely concerned about my situation. They swiftly investigated the matter and assured me that they would resolve it. Within days, they had sent a replacement package, which I received without any issues. The foundation itself is a game-changer - it gives me a flawless look that lasts all day. I'm truly grateful for's dedication to customer satisfaction. Despite the initial hiccup, their prompt action and genuine care have made me a loyal customer. I highly recommend for not only their amazing products but also their outstanding customer support. Thank you for going above and beyond!

Introduction: is an online beauty retailer that offers a wide range of makeup products, with a particular focus on high-quality and affordable options. The website boasts a user-friendly interface, making it easy for customers to browse and purchase their favorite beauty products. In this comprehensive review, we will delve into the various aspects of, such as its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


- Affordable pricing: One of the standout advantages of is its wide range of affordable makeup options. The brand prioritizes making quality cosmetics accessible to all, ensuring that customers can achieve their desired looks without breaking the bank. - Extensive product selection: offers a vast selection of makeup products, catering to a range of skin tones, types, and preferences. From foundations and concealers to eyeshadows and lipsticks, customers will find a comprehensive range of options to suit their specific needs. - User-friendly website: The website's clean and intuitive interface allows for easy navigation and seamless browsing. Customers can quickly find the products they're looking for, thanks to convenient search and filter options, as well as detailed product descriptions and images.


- Limited international shipping: While does offer international shipping, there are some restrictions on certain products. This may disappoint international customers who are unable to access the full range of's offerings. - Lack of physical stores: As an online-only retailer, does not have physical stores. For customers who prefer trying out cosmetics in person before purchasing, this could be a drawback. - Limited brand selection: While offers a wide range of its own branded products, the selection of other well-known beauty brands is limited. This might be a disadvantage for customers who prefer to purchase products from a variety of different brands.

User Experience: provides an enjoyable and user-friendly experience for its customers. The website's well-designed interface allows for easy navigation, ensuring that customers can find their desired products efficiently. The website's product descriptions are informative and detailed, providing customers with essential information about shades, ingredients, and usage. Additionally, customer reviews and ratings help enhance the user experience, allowing shoppers to make informed decisions based on others' experiences with a particular product.

Pricing and Value for Money:

One of the standout aspects of is its commitment to providing affordable makeup options without compromising on quality. The pricing of their products is considerably lower than many high-end brands, making them accessible to a wide range of customers. Considering the quality and performance of the products, offers excellent value for money, allowing customers to achieve professional-looking results without overspending.

Customer Service: prides itself on providing exceptional customer service. Their dedicated support team can be reached through various channels, including email and live chat, ensuring that customers' inquiries and concerns are promptly addressed. The team is knowledgeable and helpful, going above and beyond to assist customers with their needs. This commitment to customer satisfaction enhances the overall shopping experience and establishes trust between and its customers.

Product Quality and Selection: maintains high standards when it comes to product quality. Their cosmetics are carefully formulated to deliver effective and long-lasting results. The brand uses quality ingredients, ensuring that their products are safe for all skin types. When it comes to product selection, offers a comprehensive range of makeup products, suitable for different skin tones, types, and preferences. Whether customers are looking for everyday essentials or bold, statement-making options, has something to cater to every need.

Website Usability:'s website is well-designed, making it easy for customers to navigate and explore their offerings. The layout is clean and visually appealing, with clear headings and categories that allow for seamless browsing. The search function is responsive and accurate, helping customers quickly find the products they're looking for. Additionally, the website loads quickly and is mobile-friendly, enabling a smooth shopping experience for customers on the go.

Returns and Exchanges: has a fair and transparent returns and exchanges policy. In case customers are not fully satisfied with their purchases, they can initiate a return or exchange within a specified time frame. The brand ensures that the process is hassle-free, guided by clear instructions on the website. However, it's important to note that certain products, such as opened or used items, may not be eligible for returns or exchanges due to hygiene reasons.

Promotions and Discounts: frequently offers promotions and discounts to provide further value to their customers. These discounts can range from percentage off deals to bundle offers and seasonal sales. Customers can stay updated on these promotions through email newsletters and social media platforms. By availing these discounts, customers can enjoy even greater affordability while expanding their makeup collection.

Reputation: has built a solid reputation for its commitment to providing affordable yet high-quality makeup products. The brand has garnered a loyal customer base and positive reviews due to their dedication to customer satisfaction and product performance.'s transparency, reliability, and consistency in delivering on their promises have established them as a reputable online beauty retailer.

Payment Options: offers a variety of convenient payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, debit cards, or popular online payment platforms such as PayPal. This flexibility ensures that customers can complete their transactions with ease and peace of mind.

Loyalty Programs: currently does not have a formal loyalty program in place. However, the brand occasionally rewards their loyal customers with exclusive offers and discounts, which can be accessed by subscribing to their email newsletters. While a dedicated loyalty program could enhance the overall customer experience, the occasional rewards still provide benefits to repeat customers.

Customer Reviews:

Customer reviews play a crucial role in informing potential buyers about the quality and performance of a product. understands this and incorporates customer reviews and ratings into their website. These reviews offer valuable insights into the efficacy, shades, and overall experience of using their products, enabling customers to make informed purchasing decisions.

Community Involvement: actively engages with its customers and beauty enthusiasts through various social media platforms. They encourage customers to share their makeup looks and experiences, creating a sense of community among their followers. By featuring user-generated content and engaging in conversations with their audience, fosters a community that supports and empowers individuals in their beauty journey.

Shipping and Costs: provides shipping services to various regions, with different shipping options available at checkout. The website provides clear information on shipping costs and estimated delivery times, ensuring transparency for customers. Standard shipping fees are typically reasonable, depending on the destination. However, customers should be aware that expedited shipping may incur higher costs. Free shipping promotions are occasionally offered, allowing customers to enjoy even greater value for their money. In conclusion, offers a comprehensive and affordable range of makeup products, prioritizing customer satisfaction, and ensuring product quality. With a user-friendly website, attentive customer service, and transparent policies, establishes trust with its customers. While the brand could expand its international shipping options and brand selection, it excels in providing affordable yet high-quality cosmetics. By incorporating customer reviews, engaging with the community, and offering promotions, creates an inclusive and enjoyable beauty experience.