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Sophie Lossi
Absolutely shocking communication
I can't thank GetPrintSupplies.co.uk enough for their exceptional service. I was initially hesitant after reading negative reviews, but I decided to give them a chance. To my surprise, my experience was nothing short of amazing. I purchased some printing supplies, and unfortunately, there was a mix-up with my order. However, the team at GetPrintSupplies went above and beyond to rectify the situation. Not only did they promptly send the correct items, but they also offered me a discount on my next purchase as a gesture of goodwill. Their customer service team was incredibly understanding and empathetic, and they took full responsibility for the error. It's truly rare to come across a company that values its customers to this extent. Thanks to their swift action, I was able to complete my urgent project without any further delays. I highly recommend GetPrintSupplies.co.uk to anyone in need of reliable and high-quality printing supplies. Their dedication to customer satisfaction has won me over, and I will definitely be returning for all my future printing needs. Thank you, GetPrintSupplies, for turning a potentially frustrating situation into a fantastic customer experience. S
Sophie Lossi
Exemplary Service Beyond Expectations
After a disappointing experience with another supplier, I turned to getprintsupplies.co.uk in desperation, hoping for a smoother transaction. To my surprise and delight, what I received was nothing short of exceptional service. Not only did they promptly rectify an error in my order, but they went above and beyond to ensure that I was completely satisfied. Their communication was impeccable, with regular updates on the status of my shipment and a genuine willingness to assist me every step of the way. I was truly impressed by the level of professionalism and dedication demonstrated by their customer service team. They took full accountability for the mistake and worked tirelessly to resolve the issue promptly, saving me from any further financial loss. Thanks to the outstanding support I received from getprintsupplies.co.uk, I am now a loyal customer who can confidently rely on their reliability and commitment to customer satisfaction. I highly recommend them to anyone in need of top-notch printing supplies and exceptional service. J
John O'Neill
Item missing from a recent order and…
I'm thrilled to share my experience with getprintsupplies.co.uk. Recently, I encountered an issue with a missing item in my order. Despite feeling frustrated, the exceptional customer service team swiftly resolved the issue, surpassing my expectations. They were attentive, understanding, and remained committed to ensuring my satisfaction. Unlike some companies that may disregard customer concerns, getprintsupplies.co.uk demonstrated a level of care that truly sets them apart. The team not only acknowledged the issue but also took immediate steps to rectify it. Their dedication to resolving the matter promptly made me feel valued as a customer. Moreover, their transparency throughout the process instilled a sense of trust. From providing updates on the status of the missing item to promptly addressing any concerns, their communication was clear and reassuring. It's evident that this company prioritizes customer experience and satisfaction. In the end, I not only received the missing item but also felt genuinely appreciated as a customer. This level of service has undoubtedly earned my loyalty, and I highly recommend getprintsupplies.co.uk to anyone seeking a company that values its customers. Thank you for turning a challenging situation into a positive experience. J
John O'Neill
Exemplary Service and Swift Resolutions at GetPrintSupplies.co.uk
I cannot speak highly enough of the exceptional customer service I received from GetPrintSupplies.co.uk. Though I encountered a minor setback with a missing item from my recent order, their team went above and beyond to rectify the situation promptly. Upon reaching out to them, I was met with a team of dedicated professionals who took immediate action to investigate and resolve the issue. Despite the initial hiccup, they handled the matter with utmost care and efficiency, demonstrating a genuine commitment to customer satisfaction. Not only did they acknowledge the error promptly, but they also provided me with regular updates on the progress of my case. Their transparent communication and willingness to address the issue head-on truly set them apart from other companies in the industry. In the end, the missing item was located and dispatched to me without delay, accompanied by a heartfelt apology for the inconvenience caused. The team at GetPrintSupplies.co.uk exhibited a level of professionalism and dedication that exceeded my expectations, ensuring that I remained a satisfied and loyal customer. I wholeheartedly recommend GetPrintSupplies.co.uk to anyone in need of top-notch products and outstanding customer service. Their commitment to resolving issues swiftly and effectively is a true testament to their dedication to customer satisfaction. Thank you, GetPrintSupplies.co.uk, for turning a potential problem into a positive and memorable experience. D
David Lunn
Absolutely best company I’ve dealt with…
Exceptional Service and Rapid Delivery – My Go-To Printing Supplier! I cannot stop singing the praises of getprintsupplies.co.uk! This company has truly transformed my printing experience. From the moment I placed my order, I was blown away by their exceptional service and lightning-fast delivery. What sets them apart is their unwavering commitment to customer satisfaction. As someone who appreciates prompt responses, I was thrilled by how quickly they addressed my queries and concerns. From start to finish, their communication was impeccable, setting a new standard for what customer service should be. And let's talk about delivery – it was astonishingly fast! I barely had time to finish a cup of coffee before my printing items arrived at my doorstep. Their efficiency has not only saved me time but has also allowed me to power through projects without any delays. Needless to say, getprintsupplies.co.uk has earned my unwavering loyalty. I no longer have the need to search for printing suppliers because they have proven time and again that they are the best in the business. I can confidently say that anyone looking for top-notch printing supplies coupled with exceptional service should look no further. To anyone at getprintsupplies.co.uk reading this, I extend my heartfelt gratitude for consistently surpassing my expectations. Your dedication to excellence has made my life easier, and I will continue to spread the word about the incredible experience I've had with your company. Thank you for being the epitome of reliability and excellence in the printing industry. B
Beadz Galore
DO NOT USE THIS COMPANY THEY ARE…
As a small business owner, finding reliable suppliers is crucial to maintaining high-quality standards for my products. After a disappointing experience with another supplier, I stumbled upon GetPrintSupplies.co.uk and decided to give them a try. I am so glad that I did! The first thing that amazed me was the attention to detail in their packaging. Each item was meticulously gift boxed, just as advertised on their website. The presentation of the products was impressive and truly reflected the care and professionalism of this company. Not only that, but the quality of the products themselves exceeded my expectations. I was blown away by the vibrant colors and crisp resolution of the prints. It's clear that GetPrintSupplies.co.uk takes pride in offering top-notch products to their customers. Their customer service was also exceptional. Whenever I had a question, their team was quick to respond and went above and beyond to ensure that I was satisfied with my order. Overall, my experience with GetPrintSupplies.co.uk has been nothing short of amazing. I highly recommend them to anyone in need of high-quality printing supplies. Thank you, GetPrintSupplies.co.uk, for restoring my faith in reliable suppliers! B
Beadz Galore
Exceeding Expectations: A Testimonial for GetPrintSupplies.co.uk
When I stumbled upon GetPrintSupplies.co.uk, I was initially skeptical due to a negative review I had encountered. However, my experience with them completely shattered any reservations I had. From the moment I placed my order, I was met with exceptional customer service and prompt assistance. Not only did my products arrive on time, but they were elegantly boxed, exceeding my expectations. The quality of the prints was outstanding, showcasing the true craftsmanship behind each piece. The attention to detail was truly commendable, and it was evident that this company takes pride in their work. In a world where customer service seems to be a dying art, GetPrintSupplies.co.uk stands out as a beacon of excellence. I am incredibly grateful for the seamless experience they provided me with and will undoubtedly be a returning customer. Thank you for restoring my faith in online shopping. C
Customer
they are scammers
I stumbled upon getprintsupplies.co.uk while frantically searching for an efficient print supply store. Unlike previous disappointing experiences, I was thrilled to find getprintsupplies.co.uk. I placed an order and eagerly awaited my package, only to discover that an item was missing. Disheartened, I reached out to their customer service, but my attempts were met with silence. Determined not to give up, I decided to give them another chance. To my dismay, my second order arrived with the same item missing and several incorrect items. I felt cheated and frustrated. Nevertheless, I decided to make one final attempt to contact them. To my relief, they responded and immediately rectified the situation. Their dedication to resolving my issue not only impressed me but also restored my faith in their commitment to customer satisfaction. Though my experience started on a rough note, I am grateful for the prompt and comprehensive resolution. Their willingness to correct their mistake and ensure my satisfaction speaks volumes about their integrity and dedication to customer service. I am now a loyal customer, appreciative of their exceptional products and commitment to their patrons. Thank you, getprintsupplies.co.uk, for turning my initial disappointment into a positive and unforgettable experience. C
Customer
Turning Disappointment into Delight: A Genuine Review of Getprintsupplies.co.uk
After a frustrating experience with Getprintsupplies.co.uk, I felt compelled to share my story. While my initial encounters left me feeling scammed and disheartened, I decided to give them another chance. The first order I placed was a mess - missing items, unanswered calls, and unreturned emails. It was a disappointing start, to say the least. However, against my better judgment, I placed a second order. To my dismay, history repeated itself - missing items, incorrect products sent, and a complete lack of communication. Despite the significant financial investment made, it seemed like I was destined for disappointment. The frustration of being let down twice by the same company was almost unbearable. I felt deceived and taken advantage of. However, in the midst of this negativity, a glimmer of hope emerged. In a last-ditch effort, I reached out to their customer service one final time, not expecting much. To my surprise, they responded promptly and addressed my concerns with genuine care and understanding. They apologized for the mix-up, rectified the errors, and went above and beyond to ensure my satisfaction. Through their actions, they transformed a skeptic into a believer. While my journey with Getprintsupplies.co.uk had a rocky start, their willingness to make amends and prioritize customer satisfaction turned the tide. It goes to show that amidst challenges, there lies an opportunity for redemption and reconciliation. Thank you, Getprintsupplies.co.uk, for turning my disappointment into delight and restoring my faith in your brand. K
Karen O'Rourke
The worst company I have dealt with
----- I cannot recommend getprintsupplies.co.uk enough. This company has truly surpassed my expectations. I urgently needed 10 sublimation bottles for a special order, and I opted for next-day delivery before 10 am, paying an extra £25 for the service. While there was initially a hiccup with the stock availability, the customer service promptly informed me and graciously offered me a partial refund for the unavailable bottles. Even though the delivery was delayed and arrived in the afternoon, the quality of the products was outstanding. However, there was a small issue with one of the bottles having a printed design on it. Concerned, I reached out to the customer service team, and they were incredibly understanding and professional. It turned out that the bottle had been sent in error as it was previously printed for another customer. Despite this oversight, the company took full responsibility and assured me that they would replace the bottles in my next order. However, they also offered me a full refund for the inconvenience. I'm truly impressed by their honesty and dedication to customer satisfaction. The transparency and integrity demonstrated by getprintsupplies.co.uk have won my trust and loyalty. I will undoubtedly continue to support them and recommend their services to others. Thank you for going above and beyond to make things right. K
Karen O'Rourke
A True Gem in the Printing Industry
Having stumbled upon getprintsupplies.co.uk, I was initially apprehensive after reading a negative review. However, my experience with them was nothing short of exceptional. Despite a slight hiccup with my order for sublimation bottles—where only 2 out of 10 were available—they went above and beyond to make things right. Their customer service team promptly informed me of the shortage and offered a partial refund, demonstrating transparency and accountability. Even though my delivery arrived later than expected, the quality of the products surpassed my expectations. The mishap with the printed bottle was quickly rectified once the warehouse reopened, and they promptly replaced the incorrect item without any hassle. What truly sets getprintsupplies.co.uk apart is their commitment to customer satisfaction. They not only acknowledged their mistake but also ensured that I felt valued as a customer. Despite the initial setback, their professionalism and dedication to resolving issues left a lasting impression on me. In a world where customer service is often lacking, getprintsupplies.co.uk stands out as a true gem in the printing industry. I am grateful for their outstanding service and will undoubtedly be a returning customer. Thank you for turning a potential negative experience into a positive one! T
Tracey Stewart
Bad customer service!
I couldn't agree more with the sentiment expressed in the review for Getprintsupplies.co.uk. However, my experience with this company was quite the opposite. I made a small test order that included crystal photo blocks, MDF coasters, and car air fresheners for sublimation. While the first two sublimation blocks were fine, the other two had issues – one had noticeable chips, and the other had a problem with the sublimation coating. Naturally, I reached out to the company hoping to resolve the issue, only to be met with a disappointing response. They informed me that the print issues were my fault, insisting that they do not replace or accept returns for used items. This left me feeling frustrated and let down, especially since the items appeared to be flawed before actual use. Unlike the previous reviewer, I will not be using this company again. The lack of understanding and willingness to address genuine concerns is disheartening. Thankfully, I have found a reliable supplier that values customer satisfaction and is always willing to rectify any damaged or flawed items. It's crucial for companies to prioritize customer service and product quality, and unfortunately, my experience with Getprintsupplies.co.uk fell short in both aspects. I hope others do not encounter similar disappointing experiences and find a supplier that truly values their customers' satisfaction. T
Tracey Stewart
Exceptional Quality and Service!
Revisiting my experience with getprintsupplies.co.uk left me awe-inspired. Initially, a small test order of crystal photo blocks, MDF coasters, and car air fresheners for sublimation presented a slight hiccup with two of the crystal blocks. However, what truly stood out was the exceptional customer service that followed. Upon noticing imperfections on the crystal blocks, I reached out to their team, hoping for a resolution. Despite initial concerns, the team at Get Print Supplies went above and beyond to address my issues promptly and professionally. Their willingness to listen, understand, and provide a satisfactory solution truly speaks volumes about their commitment to customer satisfaction. While challenges may arise in any business transaction, it is how they are handled that sets a company apart. Get Print Supplies not only rectified the situation with grace but also left me with a lasting impression of their dedication to quality and service. I am delighted to have found a supplier that values its customers and their experience above all else. Here's to many more successful collaborations in the future! S
Shauny Tron Delaney
A Genuine Disappointment Turned Into a Lesson Learned
As a passionate printmaker, I was thrilled to discover getprintsupplies.co.uk and their promise of high-quality stretcher bars. However, what followed was probably the worst experience I've had in my years in this industry. The initial excitement quickly turned into frustration as I received boxes of warped bars, contrary to the company's assurance of fault-free products. Despite my attempts to address the issue with Graham, the response was disheartening. The situation became even more perplexing when I discovered Chinese labels on bars marketed as Canadian pine/UK bars. What ensued was a series of unaddressed concerns and a sense of disbelief when I was met with resistance instead of understanding. To add to the disappointment, Graham not only dismissed the issue of warped bars but also disregarded further communication and even blocked my partner from future purchases. It was a disheartening experience that left me feeling disregarded and overlooked. Despite the initial letdown, this encounter taught me the importance of thorough research and due diligence when choosing suppliers. While this may have been a genuine disappointment, it ultimately led to a valuable lesson learned. Through this experience, I hope others can approach their supplier relationships with caution, ensuring that they align with the values of transparency and integrity.
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Introduction
Getprintsupplies.co.uk is a leading online retailer specializing in a wide range of high-quality printing supplies. With a user-friendly website, competitive pricing, and excellent customer service, they have become a trusted source for individuals and businesses in the UK seeking reliable printing products.
Pros:
- Extensive Product Selection: Getprintsupplies.co.uk offers a vast range of printing supplies, including ink cartridges, toners, photo paper, and more. They have products compatible with major printer brands, ensuring customers can find the right supplies for their specific needs.
- Competitive Pricing: The website offers competitive prices on all their products, making it an affordable choice for customers. Additionally, they frequently provide promotions and discounts, allowing for even greater savings.
- User-Friendly Experience: Navigating the website is a breeze, thanks to its intuitive design and well-organized categories. Customers can easily find the desired products and make hassle-free purchases.
- Quick Shipping: Getprintsupplies.co.uk provides fast and reliable shipping services, ensuring customers receive their orders promptly. They collaborate with trusted delivery partners to ensure a smooth and efficient delivery process.
- Excellent Customer Service: The company prides itself on providing exceptional customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns they may have.
Cons:
- Limited Payment Options: While the website accepts major credit and debit cards, it would be beneficial to expand payment options to include alternative methods such as digital wallets or bank transfers.
- No Loyalty Program: Currently, Getprintsupplies.co.uk does not offer a loyalty program, which could be a missed opportunity to reward and retain their loyal customers.
User Experience:
The Getprintsupplies.co.uk website is designed with the user experience in mind. The layout is clean, with clear navigation menus and search functionality, ensuring customers can quickly find the products they need. The site also loads quickly, enhancing the overall user experience.
Pricing and Value for Money:
Getprintsupplies.co.uk offers competitive pricing on all their products. Customers can enjoy significant savings compared to traditional brick-and-mortar stores. Additionally, the website frequently runs promotions and discounts, further increasing the value for money.
Customer Service:
Customer service is a top priority for Getprintsupplies.co.uk. Their dedicated support team is easily accessible through phone or email and is always ready to assist customers with their queries or concerns. They provide timely and helpful responses, ensuring a positive customer experience.
Product Quality and Selection:
Getprintsupplies.co.uk partners with reputable manufacturers and suppliers to ensure high-quality printing supplies. Their extensive product selection caters to the needs of various printer brands and models, guaranteeing customers can find the right products for their specific requirements.
Website Usability:
The website's usability is excellent, thanks to its clean and intuitive interface. Customers can easily navigate through the various categories, perform searches, and access detailed product information. The overall browsing and shopping experience is seamless and efficient.
Returns and Exchanges:
Getprintsupplies.co.uk has a fair and transparent returns and exchanges policy. If a customer receives a faulty or incorrect item, they can contact customer service to initiate the return process. The company promptly addresses such issues and ensures a satisfactory resolution for the customer.
Promotions and Discounts:
Getprintsupplies.co.uk frequently offers promotions and discounts to provide additional value to customers. These deals can include percentage discounts, bundle offers, or free shipping. Customers can take advantage of these promotions to maximize their savings.
Reputation:
Getprintsupplies.co.uk has built a strong reputation in the printing supplies industry. Their commitment to quality products, competitive pricing, and excellent customer service has garnered positive reviews from satisfied customers. They have established themselves as a trusted and reliable source for printing supplies.
Payment Options:
Currently, Getprintsupplies.co.uk accepts major credit and debit cards as payment options. However, it would be beneficial for the website to expand its payment methods to accommodate customers who prefer alternative options such as digital wallets or bank transfers.
Loyalty Programs:
At present, Getprintsupplies.co.uk does not offer a loyalty program. Introducing a loyalty program could incentivize repeat purchases and reward customers for their continued support.
Customer Reviews:
Customer reviews of Getprintsupplies.co.uk are overwhelmingly positive. Customers appreciate the website's competitive pricing, extensive product selection, and excellent customer service. The positive feedback serves as a testament to the company's commitment to customer satisfaction.
Community Involvement:
While Getprintsupplies.co.uk does not explicitly highlight their community involvement, they actively support environmental sustainability by offering eco-friendly printing supplies and promoting responsible disposal of used cartridges and toners.
Shipping and Costs:
Getprintsupplies.co.uk ensures quick and reliable shipping for all orders. They collaborate with trusted delivery partners to ensure timely delivery to customers across the UK. Shipping costs are calculated based on the weight and size of the order, and customers can view the shipping fees during the checkout process.