Reviewer Name: Daletia Chung
Review Submission Date: 2022-11-23
Review Title: Delivery man Jose what did you do with my food?
Review Description: I placed an order on 11/22/22 at Giant for delivery and the driver Jose stated he delivered my food which is a lie. What Jose did not know was that my doorbell has a camera on it to record any motion activity and alert my son and my cell. So what did Jose really do with my food because he never brought my food or knocked on my door or called me? Again, if he came to my door he would have been recorded. So Jose what did you do with my food?
Reviewer Name: john
Review Submission Date: 2022-11-06
Review Title: No cashiers for early morning shoppers
Review Description: Terrible cashier service for early morning shoppers: 6 to 7 a.m. Frequently, the assigned cashier doesn't show up. And self-checkout isn't appropriate for everyone, or for all items, such as bottled water, or other large items, or many items.
Reviewer Name: Lavinia Morrison
Review Submission Date: 2022-10-26
Review Title: HORRIBLE CUSTOMER SERVICE
Review Description: The driver REFUSED to leave my groceries at my front door and instead left my food in the lobby without letting me know they were there. I "discovered" them in the lobby and had to scramble around to get someone to bring them to my door.I order delivery because of health issues and this defeats the purpose if I cannot get deliveries to my door. I contacted Giant a week ago, and to date have not received a response to this is issue.
Reviewer Name: Frustrated consumer
Review Submission Date: 2022-10-02
Review Title: The produce is disgusting
Review Description: The produce is disgusting! How they can put that out for sale is mind boggling. I only shop at Giant because it is most convenient. Everything is stale or expired. The prices are ridiculous! $9.59 for a 12 pack of root beer. $6.50 for a tub of cream cheese. I miss the days owned by Izzy Cohen! At least quality was always on point!
Reviewer Name: Roy Simonetti
Review Submission Date: 2022-09-30
Review Title: Just went to Giant Supermarket in…
Review Description: Just went to Giant Supermarket in Ephrata,Pa. After shopping, I asked the cashier for a replacement Giant Card which I got with instructions on switching my gas points. The IGNORANT female at the Customer Service desk came to say she ordered my card last time. Question : so WHY DIDN'T SHE GIVE ME A NEW card ? The cashier did.
Reviewer Name: Thomas Smith
Review Submission Date: 2022-08-25
Review Title: My elderly mom who has be a Giant…
Review Description: My elderly mom who has be a Giant customer for 50 years said she was treated rudely by her cashier at the Golden Ring location when she put her reusable bag on the counter the cashier said don't sit that there we don't do that. Really good customer service there Giant. My mom says they are always out of stock in on sale items they have Coke on sale but don't have any regular or diet only sprite I told her I wouldn't even waste my time going there she agreed.
Reviewer Name: Jade
Review Submission Date: 2022-08-12
Review Title: This is a great store!
Review Description: This is a great store. I shop at the giant on Annapolis rd shopping center in Maryland. This Giant is very clean and quiet plus it's not crowded all the time like other stores. U save money here just as much as u save at Walmart most of the time. The fruit and vegetables are always greatlooking, and they always have alot of items on sale.I think this is the best Giant in the area.
Reviewer Name: T. “TEARIS” Hall
Review Submission Date: 2022-07-30
Review Title: Don't Shop at Giant Food Stores
Review Description: Giant Food Stores are way... too expensive and the prices listed on items, many times are not the price at the register. When trying to eat healthy, please do NOT shop there!
Reviewer Name: Steve
Review Submission Date: 2022-07-18
Review Title: So Pissed!
Review Description: So Pissed!! Family got back from vacation in mid July. Wife and I and our oldest kid ended up with Covid. I've never used a deliver service but had no choice since we had no food. Used a couple of different services so the other kids could eat different things. Used Giant and got some products - one of them being eggs. Wife finally feeling being better so she came down and noticed that we received expired eggs. They expired towards the end of June!!
Reviewer Name: Paul
Review Submission Date: 2022-04-19
Review Title: Worst supermarket ever
Review Description: I parked in the supermarket parking lot and went to the DMV and then the grocery store. Giant hired Advanced Towing to manage its parking lot and Avanced Towing towed my car. When I picked up my car, the woman at Advanced Towing was rude and officious. She didn't care that I had gone into the supermarket and was laughing audibly at my frustration that my car had been towed.