Users Voice for Giantfoodstores

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Giantfoodstores Overall rating
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Review article published on: 22 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 1.8 5
Jan 2023 5 1.7 5 1.7 5 1.4
Feb 2023 5 5 1.8 5 3.4 1.3
Mar 2023 5 5 5 5 3.1 5
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Detailed Giantfoodstores Review by


Giant Food Stores is a leading grocery retailer operating in the mid-Atlantic region of the United States. Their online store,, is a popular destination for shoppers who prefer the convenience of shopping for groceries online. The website offers a wide range of groceries, household items, and beverages that customers can buy from the comfort of their own homes.

Pros and Cons

Pros: - Convenient online shopping experience - Wide range of products - Competitive prices - Multiple payment options - Order pickup and delivery services - Loyalty program Cons: - Limited delivery area - Some products may not be available for pickup or delivery - Limited organic and natural food selection

User Experience

The website offers an intuitive and user-friendly design that makes it easy for customers to browse and purchase products. The search function is efficient, and customers can filter search results by department, brand, and price. The website also offers a helpful shopping list feature that allows customers to save items for future purchases.

Pricing and Value for Money

Giant Food Stores offers competitive prices that are similar to those found at other grocery retailers. However, the website offers occasional promotions and discounts that help customers save money on their orders. The website also offers a loyalty program that rewards customers with points for every purchase, which can be redeemed for discounts on future orders.


Other online grocery retailers that might be of interest to customers include AmazonFresh, Instacart, and Peapod.

Customer Service

Giant Food Stores offers excellent customer service, with a helpful support team available to assist customers with any questions or concerns. Customers can reach out for assistance by phone or email, and the website features a comprehensive FAQ section.

Product Quality and Selection

Giant Food Stores offers a wide range of high-quality products, including groceries, household items, and beverages. The website offers a good selection of popular brands, and the products are all fresh and well-stocked.

Website Usability

The website is designed to be easy to use, with clear navigation and helpful features such as the shopping list and search function. The website also loads quickly, enhancing the user experience.

Returns and Exchanges

Giant Food Stores offers a generous returns and exchanges policy for products purchased on the website. Customers can return or exchange items within 30 days of purchase, as long as they are in their original packaging and in good condition.

Promotions and Discounts

The website offers occasional promotions and discounts on products, providing customers with opportunities to save money on their orders. The website also offers a loyalty program that rewards customers with points for every purchase, which can be redeemed for discounts on future orders.


Giant Food Stores has a strong reputation for offering high-quality products and excellent customer service. The company is committed to providing a positive shopping experience for their customers, both online and in-store.

Payment Options

The website offers multiple payment options, including major credit cards and PayPal. Customers can also use gift cards and eCoupons to pay for their orders.

Loyalty Programs

Giant Food Stores offers a loyalty program that rewards customers with points for every purchase. Customers can redeem their points for savings on future orders, making it a great way to save money on groceries.

Customer Reviews

The website features customer reviews for many products, providing shoppers with valuable feedback on the quality and value of the products they are considering purchasing.

Community Involvement

Giant Food Stores is committed to supporting local communities, with a range of initiatives that focus on education, health, and wellness. The company also partners with local charities and organizations to help make a positive impact in the areas they serve.

Shipping and Costs

Giant Food Stores offers both pickup and delivery options for customers, with prices ranging from $2.95 to $6.95 depending on the delivery method chosen. Customers can also choose to pick up their orders in-store for free. Overall, the shipping and delivery costs are reasonable and comparable to other online grocery retailers.


Overall, is a great online grocery store for customers in the mid-Atlantic region seeking a convenient and affordable shopping experience. The website offers a wide range of products at competitive prices, with excellent customer service and a user-friendly interface. While there are some limitations in terms of organic and natural food selection and delivery area, the benefits of shopping at make it a solid choice for online grocery shopping.

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