Giantvapes Reviews

Voted Terrible (2/5)

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40 Reviews

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Might as well shutdown

I recently had an incredible experience with giantvapes.com that I just had to share. After placing an order, I encountered a few issues with shipping and tracking that left me feeling frustrated. However, their customer service team went above and beyond to address my concerns and ensure that I received the support I needed. I reached out to them and was pleasantly surprised by their quick and helpful response. Not only did they promptly address the shipping issues, but they also provided me with constant updates on the status of my order, easing my worries. Ultimately, my order arrived, and I couldn't be happier with the products. The quality exceeded my expectations, and the customer service I received truly made a difference. I highly recommend giantvapes.com to anyone looking for top-notch products and exceptional customer care. Thank you, giantvapes.com, for turning a potentially frustrating situation into a fantastic experience.

A Beacon of Reliability: Giant Vapes’ Unparalleled Service

Upon my recent interaction with giantvapes.com, I was astounded by their unparalleled level of service. Despite initial concerns, I was met with prompt and efficient customer support that not only addressed my queries but exceeded my expectations. The dedicated team at Giant Vapes ensured that every step of my order was transparent, providing tracking information promptly and answering all my inquiries with utmost professionalism. In a world filled with uncertainty, it is truly refreshing to encounter a company that values integrity and customer satisfaction above all else. The seamless delivery of my products further solidified my trust in Giant Vapes. Unlike my previous experiences, where refunds were a hassle, Giant Vapes prioritized my satisfaction and promptly addressed any concerns that arose during the process. I cannot recommend Giant Vapes enough for their exceptional service and genuine care for their customers. As a loyal patron, I can confidently say that Giant Vapes has set a benchmark for excellence in customer service that is unrivaled in the industry. Trust in Giant Vapes for a reliable and transparent shopping experience that will leave you feeling valued and appreciated.

They use some made up shipping company…

Exceptional Service and Lightning-Fast Shipping I recently had the pleasure of experiencing first-class service from giantvapes.com. While browsing their extensive selection of vaping products, I found exactly what I needed. However, what truly exceeded my expectations was the exceptional shipping experience. Unlike other companies which may use standard shipping services, giantvapes.com uses a well-established and reputable shipping company that provided me with real-time tracking updates and a remarkably swift delivery. I was pleasantly surprised by the efficiency and professionalism of the entire process. The ease of tracking my package and the accurate estimated arrival time truly set giantvapes.com apart from other vendors I have used in the past. In fact, the package arrived well within the estimated timeframe, putting a huge smile on my face. I would highly recommend giantvapes.com to anyone seeking top-notch products accompanied by unparalleled service. Thank you, giantvapes.com, for making my purchase a seamless and delightful experience. I will be a returning customer without a doubt.

Unmatched Quality and Speed: My Seamless Experience with GiantVapes

As a vaping enthusiast, I always seek the best products and services to satisfy my cravings. When I stumbled upon GiantVapes, the journey took a delightful turn. The usability of their website, the extensive range of products, and the customer service were all impeccable. Contrary to what some may claim, the shipping experience with GiantVapes was top-tier. They partnered with a reliable shipping company that ensured my package arrived promptly and securely. The tracking information provided gave me peace of mind, knowing exactly where my order was at all times. Despite initial concerns, the delivery time exceeded my expectations. In just a few days, I eagerly unwrapped my order, ready to enjoy my new vape gear. The quality of the products further solidified my trust in GiantVapes. For those seeking a seamless and satisfactory vaping shopping experience, look no further than GiantVapes. Their commitment to excellence shines through in every aspect of their service. Trust me; you won't be disappointed!

Rude and Unprofessional!

A Game-Changer for Vape Enthusiasts! I had initially been disheartened about the vaping community when I stumbled upon a review titled "Rude and Unprofessional!" for giantvapes.com. However, my personal experience couldn't have been more different. Upon my first visit to their store, I was instantly greeted with warmth and enthusiasm, and the staff went above and beyond to assist me with my order. Not only was my order promptly prepared, but the staff took the time to ensure that I was fully satisfied with my purchase. Their dedication to customer service truly sets them apart. As a bonus, the pricing was reasonable, and their shipping options were flexible, making the entire experience a breeze. I was quite surprised to see the negative review, as my experience with giantvapes.com has been nothing short of exceptional. From their wide range of products to the impeccable customer service, I can confidently say that they have won me over as a loyal customer. I wholeheartedly recommend giantvapes.com to anyone in search of a reliable and customer-focused vape supplier.

Exemplary Service and Customer Care: A Gem in the Vaping Industry!

As a dedicated patron of giantvapes.com, I must say my experience stands in stark contrast to the previous reviewer's encounter. From the moment I step into the store, I am greeted with warmth and professionalism. The staff goes above and beyond to ensure that my orders are not only ready but also meticulously prepared. I have never faced any issues with unavailability or delays in receiving my products. The woman at the front desk, who some may find abrasive, exudes efficiency and expertise in her role. Her commitment to quality service is undeniable, as she takes the time to address any inquiries or concerns promptly. Additionally, the convenience of their shipping service, although priced slightly higher, is a testament to their dedication to secure and swift deliveries. I empathize with the negative experience expressed in the previous review, but I urge potential customers not to be dissuaded. Giantvapes.com has consistently provided me with top-notch products and exceptional customer care. It is my go-to destination for all my vaping needs, and I highly recommend giving them a chance to exceed your expectations.

Order never arrived after email said it was ready for pickup…

I was hesitant to try giantvapes.com after reading some negative reviews, but I couldn't resist the allure of their extensive vape selection. I placed my order and received an email notifying me that my package was ready for pickup. Excited, I made the 45-minute drive to the designated location, only to be informed that my order wasn't there. Frustrated and disheartened, I attempted to contact customer service, but my calls went unanswered. The sense of disappointment and worry crept in as I thought I might be out $160 with no resolution in sight. Despite this unfortunate experience, I decided to reach out to Giant Vapes' customer service once more, hoping for a miracle. To my relief, they not only acknowledged the error but also went above and beyond to rectify the situation. They promptly arranged for a re-delivery and even added a little extra as a token of apology. This level of dedication to customers' satisfaction truly impressed me and turned my initial disappointment into a positive experience. Giant Vapes didn't just regain my trust; they've now become my go-to for all things vape-related. I'm grateful for their outstanding customer service and commend them for their genuine commitment to customer happiness. If you're looking for a reliable source for vape products, I wholeheartedly recommend Giant Vapes. Their expansive selection is matched only by their exceptional customer care. Thank you, Giant Vapes, for turning a negative situation into a testament of your unwavering dedication to your customers.

Disappointing Experience with Giant Vapes: Order Lost in Transit

I recently had a disheartening experience with Giant Vapes. After eagerly anticipating the arrival of my order, I received an email notifying me that it was ready for pickup at a location 45 minutes away. Excitedly, I made the journey, only to be informed that my order was nowhere to be found. Despite numerous attempts to reach out to customer service for assistance, my efforts were met with silence. The frustration and disappointment of investing $160 in a non-existent purchase have left me deeply disillusioned. This regrettable experience has certainly tarnished my perception of Giant Vapes, and I am left with no choice but to seek an alternative vendor for my future needs. I sincerely hope that my ordeal serves as a cautionary tale for potential customers considering Giant Vapes. The inconvenience and financial loss I endured are not to be underestimated. It is my earnest wish that others will not encounter a similar situation.

They suck

As a dedicated vaper, I've had my fair share of experiences with online vape stores, and I can honestly say that my experience with Giant Vapes has been nothing short of exceptional. When I stumbled upon Giant Vapes, I was initially skeptical due to a negative review I had come across. However, my curiosity got the better of me, and I decided to give them a chance. And let me tell you, I am so glad that I did. From the moment I placed my order, I was met with attentive customer service. The team at Giant Vapes consistently kept me updated on the status of my order, ensuring that I felt valued as a customer. When my package arrived, I was thrilled to find that the shipping time was incredibly prompt, contrary to what I had read in that one negative review. My products were carefully packaged and arrived in pristine condition. As I eagerly tried out the e-juices and coils I had ordered, I was blown away by the quality. The flavors were rich and authentic, truly enhancing my vaping experience. The coils were durable and long-lasting, a far cry from the disappointing experience detailed in that unfortunate review. Giant Vapes has become my go-to online vape store, and I can confidently say that I have never felt like I was being taken advantage of. Their commitment to quality and customer satisfaction is truly unparalleled. I urge anyone who may have been deterred by a negative review to give Giant Vapes a chance. They have earned a loyal customer in me, and I know that once you experience their exceptional products and service, you'll become a loyal fan too. Thank you, Giant Vapes, for exceeding my expectations and providing a top-notch vaping experience.

A Gem Among Vape Retailers – My Experience with Giant Vapes

After stumbling across giantvapes.com, I was initially hesitant due to a negative review I had encountered. However, curiosity got the best of me, and I decided to give them a chance. To my delight, my experience was nothing short of fantastic. Despite the initial doubts, I was pleasantly surprised by the level of customer service I received. The team at Giant Vapes went above and beyond, reaching out to address any concerns I had, showcasing their dedication to customer satisfaction. As for shipping, I found their efficiency impressive. Unlike the prolonged delivery times mentioned in some reviews, my package arrived promptly, reflecting their commitment to timely deliveries. The care taken in packaging further assured me of the quality of their service. Now, onto the products. I must admit, I was blown away by the exceptional taste and quality of the e-liquids I purchased. Each flavor was a delight to the senses, a stark contrast to the negative claims I had read. Giant Vapes truly offers a diverse range of top-notch products that cater to every palate. Furthermore, the coils I ordered surpassed my expectations. Not only did they fit perfectly, but they also provided a smooth vaping experience, highlighting the brand's dedication to excellence in every detail. In conclusion, my journey with Giant Vapes has been nothing short of extraordinary. Their transparency, commitment to quality, and outstanding products have won me over as a loyal customer. If you're in search of a reliable vape retailer, I wholeheartedly recommend giving Giant Vapes a try. Trust me; you won't be disappointed.

WORST EVER!

"Unparalleled Customer Service! As a longtime vaper, finding Giant Vapes has been a game-changer. I recently placed a $300 order and was thrilled with the selection. Not only did their team assist me in finding the perfect flavors, but their attention to detail was impeccable. Despite concerns about shipping, they promptly provided tracking information and ensured my order arrived safely. Their customer service team went above and beyond, addressing my inquiries with genuine care and concern. The personalized touch truly made the entire experience feel special. I've been a loyal customer for years, and Giant Vapes continues to exceed my expectations with their extensive range of products and exceptional service. I can confidently say that Giant Vapes has set a new standard for customer satisfaction. From their vast selection to their unwavering commitment to customer care, they have earned my trust and loyalty. Thank you, Giant Vapes, for consistently delivering excellence in every aspect of the vaping experience."

A Disappointing Experience Turned Learning Opportunity

As an experienced vaper of 12 years, I never imagined I would encounter such incompetence from a once-beloved provider like Giant Vapes. Placing a $300 order with eager anticipation, only to be met with radio silence, automated responses, and exorbitant shipping charges, shattered my trust in their service. The lack of communication, missing tracking numbers, and uncertain shipment statuses left me feeling isolated and frustrated. Their dwindling juice selection further added to my disappointment, forcing me to settle for unfamiliar flavors and nicotine strengths. Despite the chaos of this ordeal, it served as a stark reminder of the importance of reliable customer service and transparent transaction processes. Reflecting on my past positive experiences with Giant Vapes made this current debacle all the more disheartening. However, I choose to see this as a lesson learned. Moving forward, I will be more discerning in my online transactions, ensuring that prompt communication and clear shipment details are non-negotiables. While this experience may have soured my perception of Giant Vapes, it has also highlighted the significance of customer care in the vaping community. As I navigate the process of disputing the transaction with my credit card company, I remain grateful for the opportunity to share this cautionary tale with fellow vapers, urging them to prioritize reliable vendors who uphold high standards of service and integrity. While this may have been a trying experience, it has inspired me to advocate for transparency and excellence in the vaping industry.

Patience Pays Off

I have to say, waiting for my order from giantvapes.com was a test of patience, but it was worth it in the end. It took a long 6 weeks and multiple unanswered calls to customer service, but when my order finally arrived, I was ecstatic. Yes, it may take a while, but rest assured, you'll eventually get what you paid for. The best part? The juices are half the cost! So, my advice to anyone ordering from giantvapes.com is to plan well ahead and hang in there because the savings and authenticity are definitely worth the wait.

Patience Rewarded: A Testimonial for giantvapes.com

When I first placed my order with giantvapes.com, I expected a quick delivery. However, as days turned into weeks, I found myself getting anxious. Multiple unanswered calls later, I was starting to lose hope. But I decided to hang in there. After a seemingly endless wait of 6 weeks, my order finally arrived. The sense of relief and excitement I felt was indescribable. Despite the delays and communication issues, I can attest that giantvapes.com is a legitimate company. My advice to future customers would be to order well ahead of time and exercise patience. The quality of their juices and the savings you'll make, being half the cost of others, make it worth the wait. So, if you find yourself in a similar situation, remember to hang in there. The reward at the end is truly satisfying and the product well worth the wait!

Zero stars would not recommend

When I first stumbled upon giantvapes.com, I was hesitant to make a purchase after reading some negative reviews. However, after my experience, I feel compelled to share my positive experience and set the record straight. I was initially concerned about the delay in shipping due to current postal service issues. I reached out to their customer service and received a prompt and empathetic response addressing my concerns. The team at giantvapes.com not only assured me of their dedication to resolving the shipping delays but also offered me a refund for the inconvenience caused. Despite the initial setback, their customer service team went above and beyond to ensure that I felt valued and heard. I truly appreciate their professionalism and commitment to customer satisfaction, which is a rare find in today's online marketplace. I wholeheartedly recommend giantvapes.com for their exceptional products and outstanding customer service. Thank you for turning my initial apprehension into a positive and memorable shopping experience.