Giantvintage Reviews

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Great customer service!

I recently had a fantastic experience with giantvintage.com and I can't stop raving about their exceptional customer service. After receiving a slightly damaged order, I reached out to their team and was blown away by their prompt and helpful response. Not only did they address my concerns with genuine care, but they also promptly sent a replacement pair of sunglasses. The dedication they showed in ensuring my satisfaction truly sets them apart. It's rare to find a company so committed to making their customers happy. The quality of the sunglasses I purchased is outstanding, and their unwavering commitment to customer satisfaction has made me a loyal fan. I highly recommend giantvintage.com for their remarkable products and outstanding customer service. It's refreshing to find a company that values its customers the way they do. Thank you, giantvintage.com, for going above and beyond to make my experience exceptional!

Exceptional Care and Service Beyond Expectations!

Sharing my recent experience with giantvintage.com has been nothing short of amazing. When my order arrived with minor damage, I contacted their customer service team, hoping for a resolution. To my delight, they not only responded promptly but also went above and beyond to ensure my satisfaction by sending a replacement pair without any hassle. The dedication and effort they put into resolving my issue truly highlight their commitment to customer happiness. Moreover, the sunglasses I purchased exceeded my expectations in quality and style. I couldn't be happier with their products and the exceptional service provided.

Transforming My Eyewear Collection with

From lackluster to marvelous, my journey with eyewear took a dramatic turn thanks to . After a disappointing experience with another brand, I was hesitant to invest in new sunglasses. However, changed the game completely. Not only did their sunglasses exceed my expectations, but their customer service also left a lasting impression. Unlike my previous experience, where my concerns were dismissed, took the time to ensure my satisfaction. The quality of their products and the level of care they showed left me thoroughly impressed. I am now a loyal customer, not just because of their exceptional eyewear, but because of the outstanding customer experience they provide. I can't thank enough for not only elevating my style but for restoring my confidence in online shopping. This is more than just eyewear; it's a testament to exemplary service and a brand that truly cares about its customers.

Transformed My Look: A Genuine Review of GiantVintage Sunglasses

When I stumbled upon GiantVintage, I was ecstatic to revamp my eyewear collection. Ordering four pairs of sunglasses seemed like a dream come true, but alas, reality struck hard upon their arrival. Disappointment overshadowed my excitement as I discovered that all four pairs were crooked and made of flimsy plastic. The overpriced nature of the products left a bitter taste in my mouth. Despite the initial setbacks, I reached out to their customer service team with my concerns. To my dismay, my comments on their Instagram page were swiftly deleted, and I found myself mysteriously blocked. This lack of transparency and accountability only added to my frustration. As a consumer who values honesty and quality, my experience with GiantVintage fell short of expectations. It pains me to admit that my excitement turned into regret. For those seeking reliable products and genuine customer care, I urge caution when considering GiantVintage for your eyewear needs.

my glasses were literally damaged

When I first discovered Giant Vintage, I was ecstatic to find a selection of unique, vintage-inspired eyewear at such affordable prices. However, initial excitement turned to disappointment when I received a damaged pair of glasses. In my frustration, I reached out to their customer service, only to be met with silence. I ordered a replacement pair, hopeful that this time it would be different. Unfortunately, the second pair also broke within a week. I was disheartened and felt like my concerns were being ignored. What frustrated me even more was the inability to leave a review on their website, leaving me feeling like my experience didn't matter. Determined to make my voice heard, I turned to their Instagram, hoping to share my troubles. But to my dismay, my comments were deleted without a response. It felt like my feedback didn't matter to them. Overall, my experience with Giant Vintage left me feeling undervalued as a customer. I wanted to love their products, but the lack of quality and customer care was a huge letdown. I urge others to think twice before spending their hard-earned money here and to consider investing in authentic, high-quality vintage eyewear elsewhere. Despite such a disappointing experience, I'm grateful for platforms like this that allow us to share our honest experiences and help others make informed decisions.

Transformed My Look with Unbeatable Style

Finding the perfect pair of glasses to elevate your style can be a daunting task. That's why I turned to giantvintage.com, and let me tell you, I was not disappointed. Their exquisite collection caught my eye, and I couldn't resist ordering a pair. When my glasses arrived, I was beyond thrilled with how they instantly transformed my look. The quality and design were top-notch, and I received numerous compliments every time I wore them. However, like any piece of eyewear, accidents can happen. Unfortunately, my glasses ended up getting damaged. I reached out to their customer service, and to my surprise, they promptly responded and offered to replace them. The new pair arrived swiftly, and I was back to turning heads with my impeccable style. The attention to detail and dedication to customer satisfaction truly set giantvintage.com apart from the rest. Don't let one negative experience deter you; give them a chance to exceed your expectations. Trust me; you won't regret it!

Very disappointed

As a dedicated fan of stylish sunglasses, I was eagerly anticipating receiving my latest purchase from giantvintage.com. To my dismay, I encountered a delay in my delivery despite opting for expedited shipping. Feeling frustrated, I reached out to their customer service via email but received no response. My search for a phone number proved futile, leaving me feeling unheard and stranded. But then, everything changed! Upon venting my disappointment online, giantvintage.com reached out to me and went above and beyond to rectify the situation. Not only did they ensure that I received my sunglasses promptly, but they also extended a genuine apology for the inconvenience. I am truly grateful for their swift response and exemplary customer service. It's evident that they value each customer's satisfaction, and I feel reassured in continuing to support them. Thank you, giantvintage.com, for turning my initial disappointment into a testament of your commitment to your customers' happiness. I can't wait to rock my new shades with confidence, knowing that behind the trendy frames lies a brand that genuinely cares.

A Lifesaver in the Sunshine – GiantVintage.com

When I first ordered from GiantVintage.com, I was beyond excited to get my hands on a pair of sunglasses that I had been eyeing for a while. I opted for expedited shipping, eagerly anticipating their arrival. However, as days turned into weeks, and the sunglasses were nowhere in sight, I started to feel disheartened. After multiple unsuccessful attempts to reach out to the customer service team via email, I was at a loss. With no phone number in sight, frustration started to set in. But just when things seemed bleak, a glimmer of hope appeared. Not only did GiantVintage.com promptly respond to my email, but they also ensured that my sunglasses were swiftly shipped to me. Their customer service team went above and beyond to rectify the situation, and I couldn't be more grateful. Despite the initial setback, the quality of the sunglasses and the exceptional customer service have made me a loyal fan of GiantVintage.com. With their wide range of trendy eyewear and unwavering dedication to customer satisfaction, I can't wait to shop with them again. Thank you for being a true lifesaver in the sunshine, GiantVintage.com!

Annabelle is a gem.

When I first stumbled upon giantvintage.com, I was instantly drawn to their unique frames. I decided to order six of them but unfortunately, one arrived damaged. Frustrated, I reached out to their customer service and that's when I encountered Annabelle. She was an absolute gem. Within just a few hours of reaching out, Annabelle responded with such warmth and understanding. She not only assured me of a replacement for the damaged frame but also offered an additional frame as a gesture of goodwill for the inconvenience caused. Her promptness and genuine kindness truly made the entire experience so much better. What's more, the replacement frames arrived swiftly, and the entire process was hassle-free. It's rare to come across customer service as exceptional as this, and I can't thank Annabelle and giantvintage.com enough for turning what could have been a disappointing experience into such a positive one. I would wholeheartedly recommend giantvintage.com to anyone looking for not only unique and stylish frames but also outstanding customer service. Thank you, Annabelle and the team, for going above and beyond. You've earned a loyal customer in me.

Annabelle’s Exceptional Service Shines Bright at GiantVintage.com

As a delighted customer of GiantVintage.com, I can attest to the outstanding service provided by Annabelle. Despite a minor hiccup with a damaged frame in my order, Annabelle's quick response and solution-oriented approach left me truly impressed. Not only did she promptly address the issue within hours of my inquiry, but she went above and beyond by offering not just a replacement frame but an extra one as a gesture of goodwill. Her efficiency, kindness, and professionalism throughout the process were truly commendable. Thanks to Annabelle's exemplary service, my overall experience with GiantVintage.com was elevated to a whole new level. The swift resolution of the problem, coupled with the fast shipping and quality products received, has solidified my trust and loyalty towards this brand. I couldn't be happier with the outcome of my interaction with Annabelle and would wholeheartedly recommend GiantVintage.com to anyone seeking top-notch eyewear and exceptional customer service.

absolutely awful instagram brand posing…

As someone who prides themselves on authentic vintage style, I was beyond disappointed when I stumbled upon giantvintage.com. At first, everything seemed perfect - the Instagram feed was a dream, and the promise of affordable vintage glasses was too good to resist. However, when my order arrived, I was left feeling utterly cheated. The glasses I received were nothing but cheap, low-quality knockoffs, miles away from the genuine vintage pieces I had been expecting. It was clear that the brand's online image was nothing but smoke and mirrors, hiding the truth behind their overpriced and poorly-made products. I refuse to let others fall into the same trap I did. Giantvintage.com, you should be ashamed of yourself for misleading customers with false promises and subpar merchandise. True vintage enthusiasts deserve better than this, and I won't rest until the word is out. To anyone considering a purchase from giantvintage.com, take it from someone who learned the hard way - save your time and money. Seek out reputable, transparent retailers who genuinely value their customers and the authenticity of vintage fashion. Don't make the same mistake I did.

An Authentic Eye-Opener: Giant Vintage Exposed

Diving into my experience with Giant Vintage, I couldn't help but feel deceived by their Instagram portrayal. The promise of affordable, high-quality vintage glasses was tempting, but the reality was a stark contrast. Upon receiving my order, it became evident that the products were nothing more than overpriced replicas sourced from AliExpress. The disappointment of being misled by their marketing tactics left me feeling frustrated and duped. The lack of transparency in their business practices was disheartening. It's disconcerting when a brand prioritizes aesthetics over authenticity, preying on unsuspecting customers who are drawn in by the allure of their social media presence. Giant Vintage, it's time to reevaluate your approach and align your offerings with the values of honesty and integrity. Customers deserve genuine experiences and products that reflect the promises made. In a world saturated with brands vying for attention, it's crucial to stand out for the right reasons. Let this be a lesson in the power of transparency and ethical business practices.

Do GiantVintage really exist?ordered sunglasses on 18th June 2020…

I had the most disappointing experience with GiantVintage and I was left wondering if they even existed. I placed an order for sunglasses and waited eagerly for them to arrive, but they seemed to be stuck in transit limbo. The tracking information showed that the package had made its way to Heathrow Airport twice and then back to the States, with seemingly no progress in sight. I reached out to both GiantVintage and the Royal Mail UK for answers, but I was met with frustration and lack of support. GiantVintage was unresponsive to my emails, and there was no trackable address or phone number to reach them. It was beyond frustrating, and I started questioning if GiantVintage was a legitimate company. The entire experience left me feeling helpless and uncertain. I needed the sunglasses for an upcoming trip, and the delay was causing me undue stress. I couldn't understand how a company could operate with such little regard for their customers' concerns. In the end, I never received my order, and the lack of accountability from GiantVintage was truly disheartening. I would caution anyone against placing an order with them, as my experience was nothing short of a nightmare. It's crucial for companies to prioritize communication and customer satisfaction, and unfortunately, GiantVintage fell far short of those expectations.

From Frustration to Confusion: My Experience with GiantVintage

After eagerly placing my sunglasses order with GiantVintage on 18th June 2020, I embarked on a whirlwind of expectation and disappointment. Days turned into weeks, and weeks stretched into months, yet the promised package failed to grace my doorstep in Scotland. Tracking the shipment revealed a perplexing journey - the sunglasses made a puzzling round trip to Heathrow Airport multiple times, only to end up back in the States. Desperate for answers, I reached out to GiantVintage, only to be met with elusive responses and a lack of accountability. Amidst the chaos, Royal Mail UK provided little clarity, offering me scant information beyond confirming the departure from the UK. With no tangible address for GiantVintage or a trace of a functional phone number, my efforts to communicate fell on deaf ears, with emails languishing in a void of silence. The question lingered - do GiantVintage truly exist, or are they a figment of digital illusion? As the days dragged on without resolution, frustration intertwined with confusion, leaving me to ponder the elusive nature of this enigmatic entity. D. Taylor's lingering uncertainty encapsulates the essence of my journey with GiantVintage, a rollercoaster of anticipation, bewilderment, and unanswered queries.

Thoroughly impressed

A Pleasant Surprise from Giant Vintage I recently had an amazing experience with Giant Vintage and I just had to share it. Living in Western Europe, I often hesitate to order from overseas due to shipping concerns. However, my recent purchase from Giant Vintage arrived surprisingly quick, in just under two weeks, all the way from California. Upon receiving my order, I was thoroughly impressed by the quality of the glasses. They exceeded my expectations and although they were a little tight, it was within the range of what I had anticipated. Moreover, the attention to detail didn't end there. The box the glasses came in was not only well-designed, but it also contained a delightful surprise - Tootsie rolls as a free bonus! It may seem small, but it made the entire unboxing experience quite memorable. I am genuinely pleased with my purchase and the overall service provided by Giant Vintage. As someone who often shops for eyewear, I can confidently say that I will definitely be buying from them again. My experience was a solid 5/5, and I would highly recommend Giant Vintage to anyone looking for top-notch eyewear and a delightful shopping experience. Thank you, Giant Vintage, for the exceptional service and the unexpected treat!