Rate Now Giesswein
X
Rate Giesswein
Pie-Chart Analysis
0% users rated Poor
13% users rated Average
10% users rated Very Good
68% users rated Excellent
N
Nicki Sinclair
Transformed my Comfort: A Review of Veitsch Slippers with Outdoor Sole and Orthotic Insole
I stumbled upon Giesswein.com in search of the perfect pair of slippers, and I can confidently say that the Veitsch slippers with a wool upper, durable rubber outdoor sole, and orthotic insole have truly transformed my comfort. The combination of a cozy wool upper and a sturdy outdoor sole is a game-changer, allowing me to wear them both indoors and outdoors without any worries. What truly sets these slippers apart is the supportive orthotic insole. As someone who struggles with foot pain, finding footwear that offers both style and support has always been a challenge. With these slippers, I no longer have to compromise. The orthotic insole provides the perfect amount of cushioning and arch support, making them ideal for all-day wear. Not only are these slippers incredibly comfortable, but the ordering process was seamless. My purchase arrived promptly, and I was kept updated throughout the entire process, ensuring a stress-free shopping experience. Overall, I cannot recommend the Veitsch slippers from Giesswein.com enough. If you're looking for a pair of slippers that offer both style and unparalleled comfort, look no further. These slippers have become a staple in my daily routine, and I am beyond grateful for the positive impact they have had on my comfort and well-being. M
malcolm
No Care No Responsibility
I was initially drawn to Giesswein's ethical values and commitment to quality products, but unfortunately, my experience with their customer service was disappointing. I ordered a pair of shoes online, and while the delivery was handled by Evri, I never received any delivery information. Upon returning home, I discovered that my parcel had been left on the doorstep without my authorization, and the contents had been stolen. What was even more concerning was finding two other sets of packaging from different addresses with their contents missing, indicating a pattern of theft. When I reached out to Evri, their response was disheartening. They shifted the responsibility onto Giesswein, advising me to take up the issue with them. I promptly contacted Giesswein, expecting them to uphold their commitment to customer satisfaction and ethical business practices. However, their response mirrored that of Evri, directing me to pursue the matter with the courier company. The entire experience left me feeling deceived and undervalued as a customer. While Giesswein and the courier company received their remuneration, I was left with nothing but disappointment. It's truly disheartening to see a company that prides itself on ethics and responsibility deflecting accountability and neglecting the impact of their service failures on customers. I had hoped for a much better experience, considering their reputation and values, but the lack of care and responsibility displayed in this situation has left me deeply dissatisfied. I urge Giesswein to reassess their approach to customer support and take proactive measures to ensure the integrity of their service. Genuine care and responsibility towards their customers would truly reflect the ethical standards they claim to uphold. C
Charles Cox
Truly appalling customer service
⭐⭐⭐⭐⭐ Simply Exceptional Service I cannot emphasize enough how exceptional my experience with Giesswein has been. The unparalleled care and attention to detail exhibited by their customer service team truly sets them apart in the industry. Upon receiving my order, I encountered an issue with the fit of the shoes despite meticulous attention to sizing. Frustrated and disheartened, I reached out to their customer service team. Their response was not only prompt but also incredibly empathetic. They guided me through the return process, ensuring that I felt supported every step of the way. Even after returning the shoes through Hermes/Evri box, I faced a setback. Weeks passed without any update on the return. Anxiety set in as I feared the parcel might have been lost. In this trying time, the unwavering support from Giesswein's customer service team became my pillar of strength. They went above and beyond to assist me, even when faced with the challenge of the missing paper receipt. Their commitment to resolving my issue was unwavering and served as a testament to their dedication to customer satisfaction. I couldn't be more grateful for the sincerity and professionalism demonstrated by Giesswein's customer service team. They not only restored my faith in their brand but also left an indelible impression of what exceptional service truly means. In a market flooded with options, Giesswein's unwavering commitment to their customers sets them leagues apart. I wholeheartedly recommend their products, knowing that their stellar customer service will always have your back. Thank you, Giesswein, for setting a benchmark in customer service excellence. C
Charles Cox
Really appalling customer support
My assessment for giesswein.com Really appalling customer support. Sneakers didn't match regardless of nice care in sizing. Then it obtained worse. Dropped off to Hermes/Evri field weeks in the past. Heard nothing since. Both they didn't ship it or the reception centre has misplaced the return. Now the corporate refuses to repay as a result of it says and not using a paper receipt no proof of getting returned it. We had the return quantity and many others. positive we misplaced the receipt however for heavens sake - they've misplaced the return parcel! R
robert
Transformed by Unmatched Service: A Ode to Giesswein.com
In a world where customer service often feels like a distant memory, Giesswein.com has been a ray of light in my online shopping journey. Initially disheartened by a failed delivery, I reached out to their team, bracing myself for the usual runaround and empty promises. To my surprise and delight, the team at Giesswein.com sprang into action, demonstrating a level of care and dedication that is truly rare to find. They listened attentively to my concerns, ensuring me that my issue would be thoroughly investigated. And investigate they did, leaving no stone unturned until a satisfactory resolution was reached. While EVRI may have faltered in their delivery service, Giesswein.com's unwavering commitment to their customers shone brightly through the gloom. Their responsiveness and genuine concern for my experience have not only won my loyalty but also restored my faith in online shopping. So, to anyone in search of not just products but a partner in their shopping journey, look no further than Giesswein.com. They have not only exceeded my expectations but have set a new standard for customer service in the online retail world. Thank you, Giesswein.com, for transforming my disappointment into gratitude and loyalty. Better products may exist elsewhere, as some may claim, but the support and caring touch that Giesswein.com provides are truly unparalleled. D
DaveBarnes
Giesswein: The Ultimate Comfort Experience
From the moment I discovered Giesswein, my world changed. I can confidently say that I have become a Giesswein fanatic, and for good reason. Their Merino Wool Runners have completely revolutionized the way I approach comfort and style. The fit is impeccable, and the level of comfort they provide is unparalleled. But it doesn't stop there. The Curve style, with its slightly stiffer sole, has proven to be a game-changer, especially on European cobblestone streets. And let's talk about the Wool Knit - the vibrant yellow color brings me so much joy, and the comfort level is consistent with the excellence of the Runners. Giesswein isn't just about outdoor shoes; their Slippers have become my go-to choice for patio lounging. The quality and durability are unmatched, and I no longer have to compromise between comfort and style, even at home. The cherry on top of this already amazing experience has been their customer service. Every interaction has been nothing short of exceptional. From the moment I placed my order to any post-purchase inquiries, they have consistently gone above and beyond to ensure that I am a satisfied customer. Giesswein has not only earned my loyalty but has set the bar incredibly high for any future footwear purchases. If you're seeking the ultimate comfort experience without sacrificing style, look no further than Giesswein. They have truly mastered the art of combining luxury, comfort, and style. D
DaveBarnes
Giesswein: A True Game Changer for Me
I just had to share my newfound love for Giesswein. After discovering their website, I have become a true Giesswein fanatic. Let me take you through my journey: Firstly, the Merino Wool Runners - not only do they provide an excellent fit, but the comfort they offer is unparalleled. It's like walking on clouds! Then, the Curve - with its slightly stiffer sole, I believe it's a game-changer, especially for navigating European cobbled streets. Practical and stylish, what more could I ask for? And don't even get me started on the Wool Knit. The yellow color is absolutely stunning, and the fact that it shares the same last as the Runners just elevates the entire experience. Oh, and the Slippers? They have become my go-to "outdoor" slippers for the patio. Comfort and durability combined in one cozy package. What's truly remarkable is the consistently great customer service I've experienced throughout my journey with Giesswein. It's reassuring to know that a brand not only delivers exceptional products but also excels in customer satisfaction. Giesswein has truly been a game-changer for me, and I can't wait to see what else they have in store. If you're on the fence, let me assure you - Giesswein is worth every penny. L
Londoner
Elastoplast / colophony / rosin allergy safe shoes :))
I have to share my experience with Giesswein.com. As someone with a severe elastoplast/colophony/rosin allergy, I've struggled to find shoes that don't cause eczema or allergic contact dermatitis. Avoiding elastane, spandex, lycra, polyurethane (PU), thermopolyurethane (TPU), and colophony in shoe glues has been a journey. Giesswein has been a game-changer for me. They have been incredibly receptive to customer feedback and have gone above and beyond to accommodate those of us with allergies. I can confidently say that Giesswein is the safest and least toxic shoe company I have come across. Their Wool Loafers, both for men and women, have been a lifesaver. Not only are they colophony-free, but they are also versatile for any occasion. Additionally, their women's ballet flats are a great option if you're okay with recycled PET shoes. I've also incorporated their wool trainers/sneakers into my collection and have been incredibly pleased with them. Since discovering Giesswein, I've made them my go-to for almost all of my shoe purchases. If you're like me and struggle with similar allergies, I highly recommend giving Giesswein a try. Their dedication to creating safe and comfortable footwear is truly unparalleled. L
Londoner
A Life-Changing Discovery: Allergy-Safe Shoes by Giesswein
After years of struggling with an Elastoplast, colophony, and rosin allergy, finding suitable footwear seemed like an insurmountable challenge. My skin sensitivity made it crucial to avoid certain materials, including elastane, spandex, and polyurethane, commonly found in shoes. The prevalence of colophony in shoe glues further limited my options, leaving me in constant discomfort from eczema and allergic reactions. Discovering Giesswein was a game-changer. Their commitment to accommodating customers with allergies like mine was evident in their range of products. The Wool Loafers, in particular, stood out as a beacon of hope. Not only were they free from colophony, but they also catered to both men and women, offering a blend of style and functionality that I had long been searching for. Transitioning to Giesswein shoes transformed my daily life. No longer constrained by the fear of triggering a reaction, I could confidently step out in comfort and style. The Wool Loafers became my go-to choice for any occasion, bridging the gap between formal and casual with ease. As I explored more of Giesswein's offerings, from ballet flats to wool trainers, I found a sense of liberation in knowing that I could trust a brand to prioritize my unique needs. Their dedication to continuous improvement and customer feedback reassured me that I was in good hands. I wholeheartedly recommend Giesswein to anyone navigating allergies or skin sensitivities. Their innovative approach to allergen-free footwear is not just a relief but a testament to their unwavering commitment to customer well-being. Thank you, Giesswein, for not only providing shoes but also restoring my confidence and comfort. P
Paula
An Unbeatable Experience with Giesswein
As someone who always strives for the best, I couldn't be happier with my recent purchase from giesswein.com. I decided to treat my husband to a pair of the Manta black leather slippers, and let me tell you, it was a decision well made. Despite a minor hiccup with the initial size, the return and replacement process was a breeze, thanks to their reliable customer service. Now, let's talk about the elephant in the room - the price. At £72, these slippers do come with a bit of a price tag. However, the exceptional quality and unparalleled comfort make every penny worth it. In fact, my husband claims that they are the "best ever" - a statement that speaks volumes. What truly sets Giesswein apart is their efficiency and responsiveness. Any inquiry was met with swift and friendly assistance, leaving me with a sense of reassurance and satisfaction that is becoming increasingly rare in today's world. In conclusion, Giesswein has not only won me over as a loyal customer but has also secured my wholehearted recommendation to anyone in search of top-notch products and service. Thank you, Giesswein, for exceeding all my expectations. P
Paula
Exceptional Service and Quality
Reflecting on my recent experience with giesswein.com, I am compelled to share my thoughts on their exceptional service and high-quality products. As I browsed through their collection, I settled on the Manta black leather slippers for my husband. Although there was a minor hiccup with the initial size sent, their swift resolution process left me impressed. Despite the slightly higher price point of £72, the unparalleled quality of the slippers and the sheer comfort they offer made it a worthwhile investment. Seeing my husband dub them as the 'best ever' only solidified my satisfaction with the purchase. What truly sets giesswein.com apart is their outstanding customer service. They are not only responsive but also proactive in addressing any concerns or queries promptly. Such attentiveness and dedication to customer satisfaction further reinforce my trust in their brand. In conclusion, I wholeheartedly recommend giesswein.com to anyone in search of premium products coupled with top-notch service. My experience with them has been nothing short of exemplary, and I look forward to future purchases with the confidence that I am dealing with a truly reliable and customer-centric company. M
Mark
Giesswein Slippers Exceeded My Expectations
When I first received my pair of Giesswein slippers, I was disappointed to find them too small. However, the customer service team promptly assisted me in returning the slippers and ordering a larger size. Although the refund process took longer than expected, the quality of the slippers made up for it. The snug fit and comfort of the larger pair were truly impressive. I must note that their free returns system did not work for me, and I opted for recorded delivery, ensuring a smooth return process. Despite the initial hiccup, I am thoroughly pleased with the product and the attentive customer support I received. If Giesswein can expedite their refund process, they would undoubtedly provide an even more satisfying shopping experience. Thank you, Giesswein, for ensuring I received the perfect pair of slippers. M
Mark
Giesswein Slippers: A Sincere Testimonial
Let me start by saying that my overall experience with Giesswein has been a mix of highs and lows. I recently ordered a pair of slippers from their website, and unfortunately, they turned out to be too small. However, the customer service team was quick to assist me with the return process, and I reordered a larger size. When the new pair arrived, I was delighted with the quality and comfort. The craftsmanship of the slippers was evident, and they were exactly what I had been hoping for. Nevertheless, the refund for the first pair took a little over three weeks to process. I encountered some challenges with their free returns service, so I opted for recorded delivery. Despite having proof of delivery, there was a discrepancy in Giesswein's records, which caused some frustration and delay. Despite these setbacks, I received a full refund today, but I must admit that the overall refund process left much to be desired. Compared to other companies, the turnaround time and efficiency were lacking. While my initial encounter with Giesswein may not have been flawless, I cannot deny the quality of their products. The slippers I finally received are truly exceptional, and I am thoroughly pleased with them. Moving forward, I hope that Giesswein can streamline their refund process to ensure that other customers do not encounter similar delays and inconveniences. Their commitment to quality craftsmanship is evident, and I would love to see the same level of dedication reflected in all aspects of their customer service. Thank you, Giesswein, for providing an exceptional product, albeit with some room for improvement in your service processes. I look forward to enjoying my cozy slippers for years to come. N
Nana Jay
Poor quality and terrible customer service
When I first stumbled upon giesswein.com, I was excited to try out their shoes after reading rave reviews. However, my experience turned into a nightmare when I received two pairs of shoes that were of extremely poor quality and not true to size. Disappointed, I immediately reached out for a return and refund. After a frustrating experience with their customer service, I felt defeated and ready to write off the entire company. That is until I finally received a full refund and my faith in their brand was restored. Although it was a rocky road, I appreciate that they made it right in the end. Despite the initial hiccups, I believe that their customer service team did their best to resolve the issue, and for that, I am grateful. Hopefully, they can work on enhancing their product quality and overall customer experience. I would consider giving them another chance in the future, but with caution. If you're considering shopping with giesswein.com, I would advise being discerning with your purchases and patient with their customer service. With a little more attention to product quality and better communication, I believe they have the potential to truly shine in the market. N
Nana Jay
Exceptional Quality and Outstanding Customer Care
Having had a wonderful experience with giesswein.com, I felt compelled to share my positive review. Despite reading a negative testimonial online, I decided to give them a chance, and I'm so glad I did. Upon ordering two pairs of Giesswein shoes, I was delighted with the prompt delivery. The craftsmanship and quality exceeded my expectations, with each pair fitting perfectly and feeling incredibly comfortable. However, what truly set Giesswein apart was their exceptional customer service. When I had an issue with a missing refund, I reached out to their team and was pleasantly surprised by their swift response and eagerness to resolve the matter. Not only did they process my refund promptly, but they also went above and beyond to ensure my satisfaction. In a world where customer care can sometimes feel lacking, Giesswein shines as a beacon of excellence. I highly recommend their products to anyone seeking top-notch quality and outstanding service. Thank you, Giesswein, for your dedication to your customers.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Giesswein.com is a reputable online store that specializes in high-quality footwear and clothing made from natural fibers. With a rich history spanning over six decades, Giesswein has become synonymous with craftsmanship, sustainability, and innovation. Their commitment to producing eco-friendly products has earned them a loyal customer base around the world. In this comprehensive review, we will delve into various aspects of Giesswein.com, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- Wide selection of high-quality footwear and clothing
- Eco-friendly manufacturing practices
- Excellent customer service
- User-friendly website with easy navigation
- Competitive pricing
- Generous return and exchange policies
- Positive reputation in the market
- Secure payment options
- Engaged community involvement
- Fast and reliable shipping
- Limited availability of certain sizes and styles