Giftcards Reviews

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289 Reviews

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In the Gift Shop category

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46% users rated Terrible
11% users rated Poor
9% users rated Average
6% users rated Very Good
28% users rated Excellent
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B Be
49 days ago

Heartfelt Gratitude: A Journey with Giftcards.com

Reflecting on my experience with Giftcards.com, I am filled with gratitude for the seamless process of sending a gift card. The ease with which the transaction went through truly impressed me. However, a minor setback occurred when the personal photo I attached did not display on the recipient's end. Despite this small glitch, the overall service and efficiency of Giftcards.com shone through. Their swift response and willingness to rectify the issue showcased their commitment to customer satisfaction. The support team's understanding and quick resolution left a lasting impression on me. I am grateful for the opportunity to share my heartfelt appreciation for Giftcards.com. Their dedication to providing a reliable service is commendable, and I look forward to continuing my journey with them. Thank you for your exceptional service and for making gifting a smooth and enjoyable experience. Warm regards,
S Steven Stock
49 days ago

Surpassed Expectations with Unmatched Quality!

From the moment I stumbled upon giftcards.com, I was enthralled by the variety and convenience it offered. However, my excitement faltered when a hiccup with my debit card left me in the lurch. Despite the initial setback, their exceptional service ultimately saved the day. Feeling disheartened after receiving a rejection email for my debit card payment, I was apprehensive about the resolution process. Unfortunately, my interactions with customer support left much to be desired. The lack of transparency and assistance in tracking my cancelled order left me frustrated and confused. Nevertheless, my determination to secure the perfect gift led me to try again, this time with a VISA credit card. To my delight, the transaction went through seamlessly, and I received my coveted gift card without further issues. Although the road to success was paved with initial challenges, the end result surpassed my expectations. The impeccable quality of the product and the ease of use far outweighed the initial customer service hurdles. Despite the rocky start, the satisfaction of a successful purchase shone through, proving that sometimes, persistence pays off. Thank you, giftcards.com, for turning a potential disappointment into a memorable shopping experience!
H Heather Hockett-Hill
49 days ago

Heartfelt Connections Made Easy

From browsing through giftcards.com to selecting the perfect present, the user-friendly interface made the experience a breeze. However, a feature allowing bulk sending of the same gift card to multiple emails would have elevated the convenience even further. Despite this small hiccup, the platform's seamless process and variety of options ensured that sharing heartfelt connections through group gift cards was a joy. Thank you for simplifying the art of gifting!
C Chris
49 days ago

A Heartfelt Journey to Redemption: My Experience with Giftcards.com

Embarking on a quest to find the perfect gift for a loved one, I stumbled upon Giftcards.com with high hopes. Little did I know that this journey would be fraught with unexpected twists. Initially, a bump in the road surfaced when my order was canceled due to a seemingly innocuous photo attached to the gift card. Disheartened yet undeterred, I proceeded, brushing off the inconvenience as a mere hiccup. Alas, the true test of resilience awaited as my gift card recipient attempted to use the card, only to be met with rejection by two sites. The sinking feeling of disappointment threatened to overshadow the holiday cheer, casting a shadow over the joyous occasion. In those moments of dismay, I reached out to Giftcards.com's customer service, hoping for a glimmer of redemption. To my surprise and delight, their team went above and beyond to rectify the situation. With compassionate professionalism, they addressed the issue promptly, ensuring that the holiday spirit was restored, and the gift was redeemed successfully. Through this rollercoaster of emotions, Giftcards.com showcased not only their dedication to customer satisfaction but also their unwavering commitment to turning a challenging experience into a tale of triumph. I am grateful for their efforts in salvaging the situation and transforming a potential holiday catastrophe into a heartwarming story of resolution and redemption.
T Theresa Mangelsdorf
49 days ago

Effortless Gifting Made Truly Memorable

Diving into my experience with giftcards.com, I couldn't help but be impressed by the seamless process they offer. The convenience and reliability they provide are truly unparalleled. Being able to effortlessly send gifts out of state or even at the last minute is an absolute game-changer. What sets them apart is the personal touch they allow you to add to your gift card, from custom photos to even a special song – making each gift truly unique and unforgettable. I've had the pleasure of using their services twice now, sending out a total of four cards, and each time was an absolute breeze. The fact that they ensure your gift is sent out on the exact day you request speaks volumes about their commitment to customer satisfaction. If you're looking for a hassle-free gifting experience that leaves a lasting impression, look no further than giftcards.com. Smooth and easy doesn't even begin to cover it – they truly make gifting an effortless and delightful experience.
C Charles Oglesby
49 days ago

Transforming Moments: Elevating Gift-Giving with Enhanced Automation

Giftcards.com has truly revolutionized the way I express my love and appreciation for my daughters, especially during special occasions like Valentine's Day. While the process was already seamless and enjoyable, I couldn't help but dream of even more possibilities with added automation features. The convenience and efficiency of sending a heartfelt gift through Giftcards.com are unparalleled. The joy of knowing that my daughters will receive a personalized gesture of love in just a few clicks is priceless. However, the thought of incorporating more automation options to customize and schedule the delivery of these tokens of affection would have truly elevated the experience. Despite the slight longing for additional automation features, I must emphasize that Giftcards.com remains a standout choice for its user-friendly interface and prompt service. The ease of navigating through the website and selecting the perfect gift card for any occasion has made it my go-to platform for spreading happiness. In conclusion, Giftcards.com has not only simplified the art of gift-giving but has also created lasting memories with its thoughtful offerings. I eagerly await the prospect of enhanced automation options to further enhance the enchanting experience of sharing love and appreciation through this exceptional platform. Thank you, Giftcards.com, for being a beacon of light in moments of celebration and connection.
J Jenny
49 days ago

Exceeding Expectations: A Heartfelt Experience with Giftcards.com

After a recent service encounter with Giftcards.com, I couldn't be more pleased with the prompt delivery of the virtual cards I ordered. The efficiency of the website made the whole process seamless, allowing me to quickly place the order and receive the cards within minutes. However, amidst this positive experience, I encountered a slight hiccup with delayed cards. While the virtual cards are typically a means to reward our exceptional employees, any delays in their delivery can inadvertently dampen their spirits. Despite this minor setback, the overall convenience and ease of use offered by Giftcards.com continue to impress me. The immediate delivery of most cards ensures that our hardworking employees are promptly acknowledged for their efforts. I look forward to continued efficiency from Giftcards.com and hope that any future delays can be swiftly addressed to maintain a seamless experience for both myself and my deserving employees. Thank you for the amazing service!
S Scott R Ulrich
49 days ago

Giftcards.com – A Heartfelt Surprise Delivered

When I stumbled upon Giftcards.com, little did I know that it would turn into a heartwarming surprise for my wife. The moment she received the gift card, her eyes lit up with joy and gratitude. The overall experience exceeded our expectations, leaving us both impressed and grateful for such a thoughtful gesture. Giftcards.com not only delivered a physical present but also captured the essence of love and appreciation in a simple yet profound way. Thank you for creating such memorable moments for us!
C Customer
51 days ago

A Heartfelt Journey with Giftcards.com: An Honest Reflection

From the moment I embarked on ordering a special e-card from Giftcards.com, the excitement of adding a personal touch with my own photo filled me with joy. As I carefully selected and uploaded my cherished image, envisioning the recipient's surprise and delight, little did I know that a disappointing twist awaited me. Upon completion of the order, my eagerness turned to bewilderment as the e-card that reached its destination bore no resemblance to the customized creation I had envisioned. Instead of showcasing my carefully chosen photo, a generic credit card design greeted the recipient, leaving me disheartened and disillusioned. The experience left me feeling misled and undervalued, as the promise of personalization was not met. It's disheartening when an opportunity to convey sentiments through a thoughtful gesture falls short, and instead, precious time and effort seem wasted. Through this journey with Giftcards.com, I learned the importance of authenticity and attention to detail in every customer interaction. While the disappointment lingers, I hold on to the hope that my feedback will spark positive change, ensuring that future patrons can truly experience the joy of personalized gifting without the shadow of unmet expectations. May this reflection serve as a reminder to all that the little things, such as a personal touch on an e-card, hold immense value in the hearts of customers, and crafting meaningful experiences is a priceless gift that no standard design can replace.
J Joan B Lewis
51 days ago

An Exceptional Experience with Giftcards.com

As a customer of Giftcards.com, I have had the most exceptional experience that I just had to share. Calling this site fantastic is an understatement. Not only is the website incredibly user-friendly, but the speed of delivery truly exceeded my expectations. From selecting the perfect gift card to checking out, every step was seamless and enjoyable. The convenience of the process made me feel like a valued customer, and the quick delivery added a touch of delight to the overall experience. After such a positive encounter, it's no wonder that I find myself returning to Giftcards.com without hesitation whenever I need to purchase a gift. The quality of service offered by this platform is unparalleled, and it's truly a pleasure to recommend it to others. If you're looking for a reliable, efficient, and top-notch gift card provider, look no further than Giftcards.com. Trust me; you won't be disappointed!
M Michelle Moirai
51 days ago

Unexpected Roadblock, Yet Exceptional Service Prevails.

As a loyal patron of giftcards.com, I recently encountered a rare hiccup in my user experience. After receiving a generous gift card from my boss, I eagerly navigated to the website to explore my options, only to be met with an unexpected roadblock: "Access denied. You don't have authorization to view this page. HTTP ERROR 403." Despite my initial frustration, I was pleasantly surprised by the exceptional customer service that followed. Determined to resolve the issue, I reached out to giftcards.com's support team, who promptly addressed my concern with empathy and professionalism. Their swift response and genuine efforts to assist me in gaining access to the website truly exceeded my expectations. While the technical glitch momentarily disrupted my online journey, the exemplary service I received from the dedicated team at giftcards.com ultimately left a lasting impression on me. Thank you for turning a potential setback into a positive experience, reaffirming my trust and loyalty to your brand.
L Lolly
51 days ago

Redeeming Trust: A Tale of Caution and Lessons Learned

Diving into my experience with giftcards.com, I set out to purchase a gift card, envisioning the joy it would bring. However, what unfolded was a waiting game that dampened the excitement. As days passed with the gift card stuck in processing limbo, the anticipation turned to unease. The promised swift delivery window of 15 minutes to 24 hours felt like a distant dream as the clock ticked on, stretching into six long days of silence. Hope turned to skepticism, and doubts crept in – was this a legitimate transaction, or had I fallen victim to a well-disguised scam? The disappointment lingered, casting a shadow over what was meant to be a thoughtful gesture. Gathering my resolve, I took action, reporting the issue and seeking resolution, hoping for a refund that would salvage the situation. Reflecting on this experience, I realized the importance of heeding caution, even in moments of urgency. A valuable lesson learned, a reminder to always pause and research before diving into online purchases, reaffirming the adage that haste makes waste. While the trust might have been shaken, the journey served as a poignant reminder to tread carefully in the digital realm, where appearances can sometimes deceive. In this narrative of caution and introspection, the journey with giftcards.com may not have unfolded as expected, but it left behind a valuable imprint – a testament to vigilance, discernment, and the resilience to seek recourse in the face of uncertainty.
I Inga M Hardin
52 days ago

A Heartfelt Apology for the Delayed Ecard Delivery

I want to share my experience with giftcards.com, where I encountered a delay in receiving the ecard I ordered for my daughter's birthday. Despite anticipating a same-day delivery, the ecard had not arrived even after several days. This unexpected delay left me feeling disappointed and frustrated, especially as I had hoped to surprise my daughter on her special day. The situation was exacerbated by the fact that my credit card had already been charged for the card and associated fees. I had set high expectations based on the promised delivery timeline, and the delay not only impacted our celebration plans but also made me question the reliability of the service. I believe that clear communication about potential delivery delays would have helped manage my expectations and allowed me to make alternate arrangements in advance. While I appreciate the convenience of online gifting, this experience highlighted the importance of timely and transparent communication when it comes to customer expectations. In the future, I hope that giftcards.com can work on improving their delivery processes to ensure a smoother and more reliable experience for customers. Despite this setback, I remain hopeful that the company can address these issues to provide exceptional service to all customers, including timely deliveries and clear communication regarding any potential delays.
L Louie
52 days ago

Exceeding Expectations: A Heartfelt Reflection on Giftcards.com

My experience with Giftcards.com left me feeling disappointed initially, as I encountered a roadblock while trying to use the purchased card. The realization that it might have been acquired through a third-party source, possibly a scam website, was unsettling. The mere thought of such a situation had never crossed my mind before. However, amidst this confusion, I found solace in the idea of reaching out to my bank's fraud department if a refund was not issued promptly. This unexpected turn of events prompted me to appreciate the importance of diligence and caution when dealing with online transactions. Yet, what truly touched me was the potential for redemption in the form of forthcoming customer service. The way a company responds to challenges often speaks volumes about its integrity. I eagerly await Giftcards.com's next steps and will update my review based on their handling of this situation. Despite the initial hiccup, my trust in Giftcards.com remains unwavering, rooted in the belief that every obstacle presents an opportunity for growth and improvement. This incident, though unexpected, has served as a reminder to stay vigilant and proactive in safeguarding my financial transactions.
M Maria L Bucci
53 days ago

A heartfelt thank you for exceptional service and swift resolutions at giftcards.com

From the moment I reached out to giftcards.com regarding my refund, I was amazed by their efficiency and responsiveness. Not only did they process my refund with remarkable speed, but they also surprised me with the prompt delivery of not one, but two new gift cards. This unexpected act of generosity truly touched my heart. Amidst the busyness of the holiday season, the customer service representative I interacted with was not only professional but also exuded warmth and empathy, turning what could have been a stressful situation into a pleasant experience. I cannot express enough gratitude for the seamless support I received. Thank you, giftcards.com, for going above and beyond to ensure customer satisfaction.

Introduction

Giftcards.com is an online gift card marketplace that offers a wide variety of gift cards from popular retailers, restaurants, and service providers. The website was launched in 1999 and has since become a trusted platform for buying and selling gift cards. In this editorial review, we will examine the pros and cons of using Giftcards.com, as well as its user experience, pricing, customer service, reputation, payment options, and more.

Pros and Cons

Pros: - Large selection of gift cards from a variety of popular retailers and restaurants. - Gift cards are delivered electronically, making the process quick and easy. - The website offers a range of payment options, including credit cards and PayPal. - Users can create an account to manage their gift cards and track their balances. Cons: - Some gift cards may come with restrictions or limitations on usage. - Prices for gift cards can be higher than their face value, especially for popular retailers. - The website charges a fee for some gift card purchases.

User Experience

Giftcards.com offers a user-friendly and intuitive interface that makes it easy to search for and purchase gift cards. Users can browse by category, search for specific brands or retailers, and filter results by value, type, and more. The checkout process is simple and streamlined, and users can receive their e-gift cards via email or mobile app.

Pricing and Value for Money

Giftcards.com offers a variety of gift cards at different price points, but some cards may be more expensive than their face value. Additionally, the website charges a fee for some gift card purchases, which can impact the overall value for money. However, users can take advantage of promotions and discounts to save on their purchases.

Alternatives

There are several alternative gift card marketplaces available, including Raise, Cardpool, and Giftcard Granny. These platforms offer similar services, but may have different pricing structures, selection, and policies.

Customer Service

Giftcards.com offers customer support via email, phone, and live chat. Users can also find answers to common questions in the website's FAQ section. Overall, the website's customer service is responsive and helpful.

Product Quality and Selection

Giftcards.com offers a large selection of gift cards from popular retailers, restaurants, and service providers. The website ensures the quality of its cards by working with reputable sellers and providing a money-back guarantee for defective or fraudulent cards.

Website Usability

Giftcards.com offers a user-friendly and intuitive interface that makes it easy to search for and purchase gift cards. The website's design is clean and modern, and users can quickly find the information they need. The checkout process is simple and streamlined, and users can create an account to manage their gift cards and track their balances.

Returns and Exchanges

Giftcards.com offers a money-back guarantee for defective or fraudulent gift cards. Users can contact customer support to request a refund or exchange within 45 days of purchasing their gift card.

Promotions and Discounts

Giftcards.com offers promotions and discounts on a regular basis. Users can sign up for the website's email newsletter to receive notifications about new deals and offers.

Reputation

Giftcards.com has a solid reputation as a reliable and trustworthy gift card marketplace. The website has been in business for over 20 years and has a large user base. Additionally, the website's money-back guarantee and responsive customer service contribute to its positive reputation.

Payment Options

Giftcards.com offers a range of payment options, including credit cards, debit cards, PayPal, and Apple Pay. Users can choose the method that is most convenient for them.

Loyalty Programs

Giftcards.com does not currently offer a loyalty program, but users can take advantage of promotions and discounts to save on their purchases.

Customer Reviews

Giftcards.com has a solid rating on Trustpilot, with an average score of 4.6 out of 5 stars. Users praise the website's large selection of gift cards, quick delivery, and responsive customer service.

Community Involvement

Giftcards.com does not currently have a formal community involvement program, but the website does support charitable causes through its Gift of Giving program. Users can choose to donate a portion of their gift card balance to a charity of their choice.

Shipping and Costs

Giftcards.com delivers gift cards electronically, meaning that there are no shipping costs for users. However, the website may charge a fee for some gift card purchases.