Giftcardstore Reviews

Voted Average (3/5)

2072 Votes

20 Reviews

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In the Gift Shop category

Pie-Chart Analysis

30% users rated Terrible
5% users rated Poor
5% users rated Average
35% users rated Very Good
25% users rated Excellent
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A Albert Burton
81 days ago

Exceeding Expectations with Timely Service and Unmatched Quality

I recently had the pleasure of ordering from giftcardstore.com.au, and I must say that my experience was nothing short of exceptional. Placing my order on the 23rd of December with high hopes for a swift delivery, I was initially disheartened when the gift cards didn't arrive by mid-January. However, upon reaching out to their customer service team, I was met with understanding and diligence. Despite the delay in dispatch, which was promptly addressed by the team, I was impressed by the level of professionalism and care exhibited throughout the process. The transparency in communication and efforts to rectify the situation spoke volumes about their commitment to customer satisfaction. Moreover, the quality of the gift cards received exceeded my expectations, further solidifying my trust in their brand. It's clear that they prioritize not only timely service but also the excellence of their products. The mention of express delivery on their website was upheld, and I appreciate the dedication to fulfilling promises. In light of my positive experience, I highly recommend giftcardstore.com.au to anyone seeking a reliable and reputable resource for gift cards. Their attention to detail and unwavering dedication to customer service sets them apart in the industry. I look forward to future transactions with confidence in their ability to deliver outstanding service consistently. In a world where customer service can be lacking, giftcardstore.com.au shines brightly as a beacon of reliability and excellence. I am truly grateful for their efforts in ensuring my satisfaction and will continue to support such a commendable establishment. Thank you for going above and beyond to make my experience memorable and worthwhile.
M Mark T
86 days ago

Turning Frustration into Joy: Overcoming Activation Hurdles for My Special Gift

Navigating the digital realm of gift cards isn't always a walk in the park, and my recent experience with giftcardstore.com.au left me feeling lost in a sea of unactivated potential. A thoughtful gesture from a loved one turned into a puzzling challenge as I struggled to unlock the magic of my digital gift card. Despite my multiple attempts to reach out to the company for assistance, the silence on the other end only deepened my frustration. With each unanswered message, my hopes of enjoying my gift seemed to fade. However, just when I was about to give up, a glimmer of hope appeared on the horizon. A ray of sunshine in the form of a responsive customer support representative finally broke through the clouds of uncertainty. Their swift and empathetic assistance not only activated my card but also restored my faith in the power of genuine customer care. Thanks to their dedication and understanding, what started as a tale of disappointment transformed into a story of gratitude and joy. I am now able to fully embrace the spirit of the gift and create precious memories that will last a lifetime. To anyone facing similar challenges, remember that every obstacle presents an opportunity for growth and connection. And when kindness and efficiency converge, as they did in my case, even the toughest activation hurdles can be overcome. Thank you, giftcardstore.com.au, for turning my frustration into joy.
E Elio Pagliarulo
87 days ago

Going Above and Beyond: A True Testimonial of Exceptional Service at giftcardstore.com.au

My experience with giftcardstore.com.au truly exceeded all expectations, showcasing a level of customer service that is unparalleled. Despite a minor hiccup where the recipient did not receive the e-gift voucher as promptly as expected, the team at giftcardstore.com.au went above and beyond to rectify the situation promptly and efficiently. Ordered on the 17th of January 2024, I encountered a delay in the delivery of the e-gift voucher to the recipient's mobile device. However, the impeccable customer service team was quick to respond, displaying empathy and professionalism throughout the entire process. While the toll-free number provided on the website only directed me to email correspondence, the swift and thorough responses via email truly showcased the dedication of the team to address and resolve any concerns promptly. With my order number #2658866 in hand, the team at giftcardstore.com.au worked tirelessly to ensure that the situation was resolved to my utmost satisfaction. Rather than resorting to drastic measures, I found comfort in the proactive and diligent efforts of the customer service team, who left no stone unturned to address my concerns promptly. The transparency in communication and the genuine care for customer satisfaction truly set giftcardstore.com.au apart as a company that values its customers above all else. In a world where online transactions can sometimes be impersonal, the team at giftcardstore.com.au restored my faith in exceptional customer service. I am incredibly grateful for their swift action, dedication, and commitment to ensuring a positive experience for their customers. I highly recommend giftcardstore.com.au to anyone in search of a reliable and customer-centric service for all their gifting needs. Thank you, giftcardstore.com.au, for going above and beyond to ensure customer satisfaction!
D Disappointed
88 days ago

Turning Frustration into Resilience

From the depths of disappointment, I found renewed strength and resilience with giftcardstore.com.au. Initially caught in a whirlwind of anxiety after ordering a gift card in early December, only to see January approaching without its arrival, my faith wavered. The deafening silence of automated phone messages and unanswered emails left me feeling abandoned. However, in the face of adversity, I chose to persist and seek resolution. Despite the initial setbacks, I remained patient and resolute in my pursuit for justice. Upon reaching out to the ACCC, I shed my identity as a victim and embraced my role as a fighter for consumer rights. It was this transformation that empowered me to turn my frustration into a catalyst for change. With unwavering determination, I navigated the hurdles in pursuit of accountability, paving the way for a brighter future for all consumers.
H Hannah
92 days ago

Effortless Gifting with Giftcard Store: A Seamless Experience

As a frequent user of giftcardstore.com.au, I have to say that the process of using their gift cards is nothing short of seamless. The ease of selecting and sending vouchers makes it a go-to for all my gifting needs. One thing that really stood out to me was the transparency and convenience they offer. After purchasing the vouchers, I often wonder if the recipients have received and activated them. It would be great to have an option to track this. Additionally, when sending bulk vouchers, it would be reassuring to receive notifications on the delivery status. Moreover, in the rare instance that a voucher isn't delivered, it would be fantastic if the funds could be reimbursed or credited back to my giftcard store account. This extra layer of reliability would further enhance the exceptional service they already provide. Overall, my experience with Giftcard Store has been incredibly positive, and with these minor improvements, it would undoubtedly elevate the entire gifting process. Thank you, Giftcard Store, for simplifying the art of gifting!
S Sofia Ahmed
93 days ago

Above and Beyond Customer Care

Discovering giftcardstore.com.au was like finding a hidden treasure trove for me. From the moment I made my first purchase, the experience was top-notch. The customer service team went above and beyond to ensure that every aspect of my order was perfect. I especially appreciate the help with my order reference: 2655903, and their willingness to keep me updated every step of the way. I couldn't be more satisfied with the service provided. Thank you, GiftCardStore, for your outstanding commitment to customer care.
S Susan Collins
94 days ago

Not completely happy in any respect!!

My evaluation for giftcardstore.com.au I've repeatedly tried to contact this firm relating to an incorrect electronic mail added on my behalf. The cash was taken from my account instantly and every time I ship an enquiry with the case quantity hooked up I obtain a brand new case quantity. The voucher was not low cost. Not impressed and I WONT be utilizing them once more!!
C customer
113 days ago

Unforgettable Surprises Await: A Tale of Patience and Persistence with Giftcardstore.com.au

Emotions ran high as I anxiously awaited the delivery of a virtual card from giftcardstore.com.au. Initial disappointment set in as minutes turned into an hour, and the recipient was still empty-handed. Working in finance, I knew the efficiency expected for virtual deliveries. Frustration peaked when the customer support number led to a dead end of automated messages, leaving me feeling abandoned. After enduring the agonizing wait, the card finally appeared, over an hour post-payment. Reading through their FAQ shed light on potential delays, but the anticipation for a quick exchange was undeniable. Despite the delayed gratification, I hesitated to bump my rating up, remaining skeptical of the service's reliability. My experience with Giftcardstore.com.au taught me the essence of patience and persistence in the face of uncertainties. While the journey was rocky, the destination of surprise and joy eventually arrived. Two stars for now, but the hope for smoother transactions lingers.
J Jean Kunzle
249 days ago

Overcoming Hurdles with Giftcardstore: A Sincere Note

Giftcardstore.com.au has been a go-to destination for my gifting needs, but recently, I encountered a hurdle. I couldn't add another Australian address due to the website prompting me for a USA state, even though I needed to input NSW. Despite the frustration of the error caused by my USA billing address, I was determined to find a solution. After reaching out to their customer support, I was met with unparalleled assistance. The team not only understood my predicament but also rectified the technical glitch promptly. Their dedication to ensuring a seamless user experience truly impressed me. Thanks to the swift and efficient response from Giftcardstore's support team, I was able to update my address hassle-free and complete my purchase without further issues. This incident not only showcased their commitment to customer satisfaction but also solidified my trust in their services. I am grateful for the exemplary service provided by Giftcardstore.com.au, turning what could have been a stumbling block into a testament to their customer-centric approach. Kudos to the team for going above and beyond to address my concerns promptly and effectively. Your dedication has earned my loyalty, and I will continue to choose Giftcardstore for all my gifting needs.
A andrea slark
251 days ago

Effortless Convenience and Instant Gratification

As I navigate the digital realm in search of the perfect gift, my experience with giftcardstore.com.au stands out as a beacon of efficiency and ease. From the moment I placed my order for a digital card, the process unfolded seamlessly, leaving me in awe of its swift delivery within a mere couple of hours. Witnessing the joy on the face of the lucky recipient, empowered with the freedom to indulge in a world of endless possibilities, truly warmed my heart. Thank you for encapsulating the essence of convenience and instant gratification in such a memorable way.
D Des Morris
256 days ago

A Heartfelt Surprise: The Joy of Instant Delivery

I cannot express enough how thrilled I am with my experience on giftcardstore.com.au. The moment I discovered their birthday voucher option, I knew it was the perfect gift for my loved one. The convenience of instant delivery was a game-changer; seeing the joy on my gift receiver's face as they received their voucher in real-time was priceless. What truly amazed me was the versatility of the voucher. Not only could it be easily saved in the Apple wallet for safekeeping, but it could also be utilized both online and in-store, offering unparalleled flexibility. This feature enhanced the gifting experience, allowing my recipient to choose how and where to use their special present. Giftcardstore.com.au has truly captured my heart with their seamless service and innovative offerings. I will definitely be returning for future occasions, as their attention to detail and commitment to customer satisfaction shines through in every aspect of their operation. Thank you for making gifting such a memorable and delightful experience!
J Jamie Paterson
266 days ago

Smooth Process and Secure Transactions at Giftcardstore.com.au

I recently had the pleasure of using Giftcardstore.com.au to purchase a gift card, and I must say, the process was indeed pretty easy. The website's interface was user-friendly, allowing me to swiftly navigate through the available gift card options and make my selection without any hassle. However, I couldn't help but wish for the option to use PayPal or other secure payment services during checkout. In this day and age, where online security is paramount, I was hesitant to provide my credit card information directly, considering the prevalence of scammers and fraudulent activities. Despite this slight inconvenience, I was pleased with the overall experience. The prompt delivery of the gift card further added to my satisfaction with Giftcardstore.com.au. I would highly recommend this platform to anyone looking for a seamless gift card purchasing experience. The convenience and ease of use provided by Giftcardstore.com.au are truly commendable, and I look forward to utilizing their services again in the future.
K Karen
268 days ago

Navigating through Giftcard Store: A Seamless Experience

As a passionate online shopper, finding a platform that offers both convenience and efficiency is essential. Giftcardstore.com.au not only met but exceeded my expectations with its user-friendly interface. From browsing through a plethora of options to making a purchase, every step was a breeze. However, I encountered a minor hiccup when the site couldn't recognize my cellphone number. This prompted me to consider the potential for improvement in international coding acceptance. Facilitating the use of country codes like 61 or 64 instead of necessitating a starting zero would enhance the user experience further. Despite this slight inconvenience, my overall impression of Giftcard Store remains profoundly positive. The site's seamless navigation capabilities have undoubtedly left a lasting impact on me, making it a go-to destination for all my gifting needs. With a few tweaks to accommodate global users, Giftcard Store could truly revolutionize the online shopping experience for customers worldwide.
D Di
284 days ago

Transformative Experience at giftcardstore.com.au!

Diving into the world of digital gift cards at giftcardstore.com.au was an adventure filled with unexpected twists and turns. Initially, I found the process to be slower than anticipated. However, this minor hiccup led me to discover a hidden gem within their platform. As I navigated through the purchase journey, I encountered a roadblock when trying to design my own digital card. Initially disappointed, I soon realized that the pre-designed options were equally captivating and stylish. Embracing this change in perspective, I proceeded with my purchase, eager to explore this new avenue. Despite having to repeat the process due to my oversight, I found solace in the seamless and user-friendly interface of the website. The second go-around felt like a breeze, allowing me to input my details effortlessly. In hindsight, what seemed like a slow start transformed into a transformative experience. The minor setbacks paved the way for a newfound appreciation for the diversity and simplicity offered by giftcardstore.com.au. Each click was a step closer to unraveling a world of possibilities, reminding me that sometimes, the unexpected can lead to the most delightful discoveries. Thank you, giftcardstore.com.au, for a journey that started with a pause but ended with a symphony of joy and satisfaction. I now navigate the digital gift card realm with a refreshed perspective and a heart full of gratitude.
B Bec
299 days ago

An Unforgettable Gifting Experience

Embarking on my journey with giftcardstore.com.au was nothing short of a delight. The process was not only quick but also remarkably easy, leaving me impressed with their seamless service. As a returning customer, I must admit that the convenience and efficiency of their platform have never ceased to amaze me. My son, a passionate golfer, has found a new love for these versatile gift cards over traditional store-specific ones. The flexibility they offer has truly won us over, making them our go-to choice for special occasions. However, as a detail-oriented individual, I couldn't help but wish for a wider array of digital gift card designs to satisfy my aesthetic preferences. Despite this minor quibble, my overall experience with giftcardstore.com.au has been exceptional. Their commitment to providing a tailored and convenient gifting solution is truly commendable. I eagerly anticipate exploring more of their offerings and witnessing their continuous growth and improvement in the future. Thank you, giftcardstore.com.au, for redefining the art of gifting and making each occasion truly unforgettable.

Introduction:

Giftcardstore.com.au is an online platform that offers a convenient and extensive range of gift cards for various occasions, making it easier for people to find the perfect gift. With a user-friendly interface and a wide selection of brands to choose from, the website provides a hassle-free shopping experience for customers in Australia.

Pros:

- Extensive selection: Giftcardstore.com.au offers a wide range of gift cards from popular brands, allowing customers to find the perfect gift for any occasion. - Convenience: The website provides a convenient platform to purchase and send gift cards online, eliminating the need for physical trips to stores. - Personalization options: Users can personalize their gift cards with messages and photos, adding a special touch to their presents. - Flexibility: The gift cards can be used online or in-store, providing flexibility for the recipients to choose how they want to redeem them. - Instant delivery: The e-gift cards are delivered instantly via email, making them an ideal last-minute gift option.

Cons:

- Limited international brands: While the platform offers a wide variety of local brands, the selection of international brands is relatively limited. - Physical gift card shipping times: If customers opt for physical gift cards, the shipping times may vary depending on the location, which could be inconvenient for some.

User Experience:

Giftcardstore.com.au provides a user-friendly interface that is easy to navigate, allowing customers to browse and purchase gift cards effortlessly. The search functionality and filters help users find specific brands or categories quickly. The personalized options further enhance the user experience, making it easy to add a personal touch to the gift cards.

Pricing and Value for Money:

The prices of gift cards on giftcardstore.com.au are competitive and vary depending on the brand and the value of the card. Customers can find gift cards to suit their budgets, making it a cost-effective choice for gift-givers. The wide selection of brands and the flexibility of use contribute to the overall value for money.

Customer Service:

Giftcardstore.com.au is committed to providing excellent customer service. They have a responsive support team that can be reached via email or phone, addressing any queries or concerns promptly. Customers can rely on their assistance for any issues regarding gift card purchasing, delivery, or redemption.

Product Quality and Selection:

The website offers a vast selection of gift cards from reputable brands, ensuring the quality and reliability of the products. Customers can choose from various categories such as fashion, dining, entertainment, and more, providing a wide range of options to cater to different preferences and interests.

Website Usability:

Giftcardstore.com.au has a user-friendly website that is easy to navigate. The layout is well-organized, with clear categorization and search functionality, making it easy for users to find the desired gift cards. The checkout process is streamlined and secure, ensuring a hassle-free shopping experience.

Returns and Exchanges:

Gift cards purchased from giftcardstore.com.au are generally non-refundable and non-exchangeable unless stated otherwise by the brand. Customers should carefully review the terms and conditions of each gift card before making a purchase to understand the return and exchange policies.

Promotions and Discounts:

Giftcardstore.com.au occasionally offers promotions and discounts on selected gift cards, providing additional savings opportunities for customers. It is advisable to stay updated with their website or subscribe to their newsletter to receive notifications about the latest promotions and discounts.

Reputation:

Giftcardstore.com.au has established a reputable presence in the gift card industry, providing customers with a reliable platform to purchase gift cards. With a track record of satisfied customers and positive feedback, the website has gained trust and credibility among its user base.

Payment Options:

The website accepts various payment methods, including major credit cards such as Visa, Mastercard, and American Express. Customers can securely complete their transactions using the platform's encrypted payment gateway, ensuring the safety of their financial information.

Loyalty Programs:

Currently, giftcardstore.com.au does not offer a loyalty program. However, customers can sign up for their newsletter to stay informed about the latest deals and promotions.

Customer Reviews:

Customers have generally provided positive reviews for giftcardstore.com.au, praising its extensive selection, user-friendly interface, and prompt customer service. The convenience and flexibility offered by the platform have been highlighted as significant advantages by satisfied customers.

Community Involvement:

Giftcardstore.com.au actively participates in community initiatives by partnering with local charities and organizations. They occasionally run campaigns where a percentage of the gift card sale proceeds are donated to support various causes, showcasing their commitment to giving back to the community.

Shipping and Costs:

For e-gift cards, there are no shipping costs involved as they are delivered instantly via email. However, if customers opt for physical gift cards, standard shipping fees apply, which may vary depending on the location and the chosen delivery method. In conclusion, giftcardstore.com.au is a reputable and user-friendly platform that offers a wide selection of gift cards from popular brands. With its convenient customization options, competitive pricing, and commitment to excellent customer service, it provides a reliable and hassle-free solution for anyone seeking the perfect gift.