Giftjaipur User Reviews

Introduction:

Giftjaipur.com is an online gifting portal based in Jaipur, Rajasthan that offers a wide range of gifts for various occasions like birthdays, anniversaries, festivals, etc. Their offerings include cakes, flowers, personalized gifts, and hampers that can be shipped across India. In this review, we will analyze various aspects of Giftjaipur.com to help you make an informed decision.

Pros:

Giftjaipur.com offers a user-friendly interface that allows you to easily navigate through their products. They have a wide selection of gifts that cater to all kinds of celebrations. You can customize your gifts by adding special messages, names, or pictures. They also have a same-day delivery option in select cities that makes last-minute gifting hassle-free.

Cons:

The prices of the gifts on Giftjaipur.com are slightly higher than other gifting portals. Also, they do not have a cash on delivery option for orders above a certain amount, which can be inconvenient for some customers.

User experience:

Giftjaipur.com has a responsive website that is easy to use and browse through. The website design is visually appealing and does not lag. The checkout process is quick and instructions are easy to follow. Users can also track their orders and get notified about delivery status.

Pricing and value for money:

Giftjaipur.com offers gifts at competitive prices considering the quality they deliver. However, some gifts may seem slightly overpriced. Overall, the value for money seems decent given their range of products and the experience they offer.

Alternatives:

Some popular alternatives to Giftjaipur.com are Ferns N Petals, Archies Online, and Indian Gifts Portal. These portals offer similar products and services at competitive prices.

Customer service:

Giftjaipur.com offers a customer-centric approach with options to contact customer service through chat, email or call. They promise to resolve issues within 24 hours, which is commendable.

Product quality and selection:

Giftjaipur.com offers a wide range of products that cater to various occasions. They have a good quality of products and use premium quality ingredients for their cakes and flowers. However, some personalized gifts may not live up to the expected quality.

Website usability:

The website usability of Giftjaipur.com is smooth and simple, with easy navigation to different categories. The search options for gifts are also specific and seamless, and the product pages contain adequate information and images.

Returns and exchanges:

Giftjaipur.com has a straightforward exchange policy of 24 hours from the time of delivery for perishable goods like flowers and cakes. However, they do not offer returns for personalized items.

Promotions and discounts:

Giftjaipur.com offers discounts and promotions on various occasions such as festivals, birthdays, and anniversaries. Also, they have a loyalty program that offers discounts on future purchases.

Reputation:

Giftjaipur.com has a good reputation for its quality products and timely delivery. They have been featured in various publications and have positive customer reviews on their website and social media.

Payment options:

Giftjaipur.com offers payment options like debit and credit cards, net banking, and wallets like Paytm, MobiKwik, and Freecharge. They do not have a cash on delivery option for orders above a certain amount.

Loyalty programs:

Giftjaipur.com offers a loyalty program where customers earn reward points for every purchase. These reward points can be redeemed for discounts on future purchases.

Customer reviews:

Giftjaipur.com has mostly positive reviews from customers on their website and social media handles. They have an average rating of 4.5 out of 5, which indicates satisfied customers.

Community involvement:

Giftjaipur.com is involved in social causes and donates a portion of their earnings to charity. They collaborate with NGOs and other organizations to help underprivileged children and communities.

Shipping and costs:

Giftjaipur.com offers express and standard shipping options across India. The shipping costs vary from product to product, and they also have free shipping options available based on the order value. Same-day delivery options are available in select cities at an extra cost. In conclusion, Giftjaipur.com is a reliable online gifting portal with a wide range of quality products and efficient customer service. While some aspects such as pricing and return policies could see improvement, their excellent user experience, variety of gifts, and community involvement make it a go-to option for online gifting.