Users Voice for Giftsnideas

34% users rated Terrible
6% users rated Poor
1% users rated Average
11% users rated Very Good
47% users rated Excellent
Pie Chart Review Representation for Giftsnideas
Giftsnideas Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Oct 2019

Last updated by on 09 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Sep 2022 4.1 4.5 2.3 5 4.8 4.4
Oct 2022 4 4.7 3.6 1 4.3 3.1
Nov 2022 4 4.2 5 5 2.4 4.5
Dec 2022 5 5 1.8 5 5 5
Mar 2023 4.2 3.3 5 2 1.7 4.8
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Detailed Giftsnideas Review by

Introduction

Giftsnideas.com is an online gift store based in the United States, offering a wide range of gift options for various occasions from birthdays to weddings, and everything in between. The company operates in over 180 countries, making it a global platform for gift giving.

Pros and Cons

Pros:
  • Wide range of gift options for all occasions
  • International delivery to over 180 countries
  • Free shipping on selected items
  • Ability to track order status
  • Flexible payment options
Cons:
  • Some items may be overpriced
  • Limited product selection in certain categories
  • Some customers complain about delivery delays and poor quality products

User Experience

Giftsnideas.com offers a user-friendly and visually appealing website, making it easy for users to navigate through product categories and search for gifts. Furthermore, the checkout process is simple and streamlined, allowing for quick and hassle-free purchases. The website is also optimized for mobile devices, making it accessible for users who prefer shopping on their mobile phones or tablets.

Pricing and Value for Money

Giftsnideas.com offers a wide range of gift options at varying price points, making it possible for customers to find gifts that fit their budgets. While some items may be overpriced, the company occasionally offers promotions and discounts, which could help customers save money.

Alternatives

Some online gift stores similar to Giftsnideas.com include Amazon, Etsy, Redbubble, and Novica.

Customer Service

Giftsnideas.com offers customer support through live chat, email, and phone. While some customers have had complaints about delayed responses and unhelpful customer service, others have praised the company's quick and efficient resolution of issues.

Product Quality and Selection

Giftsnideas.com offers a wide selection of gifts across various categories such as flowers, cakes, chocolates, and personalized gifts. While some customers have reported receiving poor-quality products, others have received high-quality items, making it difficult to establish a consistent pattern.

Website Usability

Giftsnideas.com has an intuitive and user-friendly website, with a well-organized layout and easy-to-navigate menu options. The website also features a search bar that enables customers to find specific gifts quickly.

Returns and Exchanges

Giftsnideas.com offers a return policy for most products, allowing customers to request a refund or exchange within a certain timeframe. However, the company's return policy is not very clear and could be improved.

Promotions and Discounts

Giftsnideas.com offers occasional promotions and discounts to its customers, which can help them save money on their purchases.

Reputation

Giftsnideas.com has mixed customer reviews, with some customers praising the company's excellent customer service and high-quality products, while others complain about delayed deliveries and poor-quality goods. The company has an overall average rating on Trustpilot and the Better Business Bureau.

Payment Options

Giftsnideas.com accepts a variety of payment options, including credit cards, PayPal, and bank transfers.

Loyalty Programs

Giftsnideas.com does not currently offer a loyalty program.

Customer Reviews

Giftsnideas.com has mixed customer reviews, with some customers satisfied with their purchases, while others have had negative experiences with the company's delivery and customer service.

Community Involvement

Giftsnideas.com does not currently have any community involvement initiatives.

Shipping and Costs

Giftsnideas.com offers international shipping to over 180 countries. The company offers free shipping on selected items, but shipping costs may vary based on the destination and shipping method selected. Customers can track their orders through the website.

Giftsnideas Recent User Reviews

User Rating

5 stars

62

4 stars

30

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Reviewer Name: Analise

Review Submission Date: 2022-12-15

Review Title: Gift never received - awful customer service.
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Review Description: Awful customer service, said delivered but recipient never received it. I followed up on email 4+ times over a week with a reply asking for 48 hours to look into it then nothing. I have chase again multiple times on email, live chat and whatsapp - all which have been ignored and no reply. AWFUL customer service and I will never use it again.

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Reviewer Name: Fion Tan

Review Submission Date: 2022-12-11

Review Title: ORDER STATUS SHOWED "DELIVERED" BUT DIDN'T RECEIVE GIFT
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Review Description: This is my second time used of this online service. Last year was a delightful experience for me and my friend living in Tennessee. I thought this year would be the same experience who knows it's a SCAM... I also wonder why there was a call verified my card details upon placing the order. I thought maybe it was due to I placed an order from Singapore to USA. I feel bad now as my friend didn't receive my Christmas gift this year but worried for me instead. ?

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Reviewer Name: Tanzeel Zahra

Review Submission Date: 2022-12-09

Review Title: It was a really amazing experience
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Review Description: It was a really amazing experience. Ordered a fruit basket and it was delivered perfectly. Packed beautifully with flowers and wrap.

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Reviewer Name: Rushi Patel

Review Submission Date: 2022-12-05

Review Title: It was a smooth experience from payment…
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Review Description: It was a smooth experience from payment to receiving the gift. The gift was delivered quickly and on time.

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Reviewer Name: sergey samorezov

Review Submission Date: 2022-12-03

Review Title: We ordered the gift in the US to be…
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Review Description: We ordered the gift in the US to be delivered to Netherlands at specific date. The order was dey on time and the recipient was very pleased with aesthetic and the quantity of the delivery.

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Reviewer Name: Karthik Kumar

Review Submission Date: 2022-12-02

Review Title: Pleasent experience
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Review Description: I have used this service twice so far and it has been a delightful experience. The order that i placed the 2nd time had 2 different items, but i had requested them to be delivered together as a package and the order was delivered exactly the way i had requested. I would absolutely recommend this service

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Reviewer Name: Trevor Blow

Review Submission Date: 2022-12-01

Review Title: Worth a try, they deliver literally
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Review Description: Delivered my order quickly to gf in Colombia while I live in America. I was skeptical doing things online but they delivered in everyday! Extremely satisfied!

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Reviewer Name: sana nisar

Review Submission Date: 2022-12-01

Review Title: A thumb up ??
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Review Description: I ordered from UK to Pakistan at first I thought that this company will not be reliable then after my delivery reached on time and it made my relatives happy I give it a thumbs up and ordered again.

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Reviewer Name: Mohammed

Review Submission Date: 2022-11-30

Review Title: I used the website probably 7 times
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Review Description: I used the website probably 7 times. Ali was great. The website is amazing but very expensive and logging in has no 2nd security so anyone can hack the account and buy using your card which is saved there. However, sometimes it's the only website I trust to make things happen. The chocolate and gifts sometimes are not as per the photos.

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Reviewer Name: Caryn OConnell

Review Submission Date: 2022-11-29

Review Title: Sent a gift to a client in Germany
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Review Description: Sent a gift to a client in Germany, the gift was received on time and they very much liked their gift. I have used this company in the past for delivery of gifts to the Philippines and I have been very satisfied with their service.