Users Voice for Gifttree
8% users rated Poor
0% users rated Average
2% users rated Very Good
64% users rated Excellent
Rate Gifttree Coupons Store
| Sep 2022 | 5 | 4.5 | 4.8 | 2.3 | 4.1 | 4.4 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 4.7 | 4.3 | 3.6 | 3.9 | 4.4 |
| Nov 2022 | 4.1 | 4.5 | 2.4 | 5 | 4.1 | 2.7 |
| Dec 2022 | 5 | 5 | 5 | 1.8 | 5 | 5 |
| Mar 2023 | 2.6 | 4.1 | 1.7 | 5 | 3 | 4.6 |
| Line Chart for Rating of peer stores |
gifttree.com
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Detailed Gifttree Review by Aisha Bachlani
Introduction
Gifttree.com is an online marketplace that offers a wide range of high-quality personalized gifts, flowers, and gourmet food items. The site is designed to make it easy for customers to find the perfect gift for any occasion or budget.Pros and Cons
Pros: Gifttree.com offers a large selection of gifts that can be personalized, which adds a special touch to any gift. The site also offers a variety of shipping options, including same-day and next-day delivery, which is great for last-minute gift giving. Cons: Some customers have reported that the prices on the site can be a bit high compared to other online gift stores. However, customers can find promotions and discounts on the site to offset the cost.User Experience
Gifttree.com offers a user-friendly design with intuitive navigation that allows customers to easily find what they are looking for. The search functionality is accurate, and the check-out process is straightforward.Pricing and Value for Money
The prices on gifttree.com can be higher than other online gift stores, but the value for money is good considering the quality of the products and the personalized touch that customers can add.Alternatives
Some popular alternatives to gifttree.com include Harry and David, FTD, and 1-800-Flowers.Customer Service
Gifttree.com offers excellent customer service with a 24/7 customer support team that can assist with any questions or concerns. Customers can contact the team via phone, email, or live chat.Product Quality and Selection
Gifttree.com offers a wide selection of high-quality gifts that can be personalized, including flowers, gourmet food, and gift baskets. The site sources its products from top brands, ensuring that customers receive the best quality items.Website Usability
Gifttree.com has a clean and modern design that is easy to navigate. The site is responsive, meaning that it adapts to different devices, including desktop, tablet, and mobile.Returns and Exchanges
Gifttree.com offers a satisfaction guarantee that ensures customers are happy with their purchases. If there is an issue with a product, customers can contact the customer support team for a return or exchange.Promotions and Discounts
Gifttree.com offers promotions and discounts throughout the year. Customers can sign up for the site's newsletter to receive exclusive offers and discounts.Reputation
Gifttree.com has a good reputation for offering high-quality gifts and excellent customer service. The site has received positive reviews from customers on various review sites.Payment Options
Gifttree.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. The site also accepts PayPal for convenient and secure payments.Loyalty Programs
Gifttree.com does not currently offer a loyalty program.Customer Reviews
Customers have given positive reviews on Gifttree.com, praising the site's quality products, excellent customer service, and timely delivery.Community Involvement
Gifttree.com is involved in community outreach programs that support local organizations.Shipping and Costs
Gifttree.com offers a variety of shipping options, including same-day and next-day delivery. The site also offers free shipping on select items. The cost of shipping varies depending on the item and shipping location.Gifttree Recent User Reviews
Duration
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Reviewer Name: Amy B
Review Submission Date: 2022-12-12
Review Title: This is by far the most embarrassing…
Review Submission Date: 2022-12-12
Review Title: This is by far the most embarrassing…
Review Description: This is by far the most embarrassing present I have ever given to anyone, let alone my 70 employees. The "basket" was missing half the items and the items that were there were completely misrepresented in the description. Absolutely awful and I am still waiting for customer service.
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Reviewer Name: Damien P
Review Submission Date: 2022-11-21
Review Title: Delivery dates not respected
Review Submission Date: 2022-11-21
Review Title: Delivery dates not respected
Review Description: I'm really disappointed with this service. The main purpose is to be able to choose a delivery date (typically for birthay gifts), but my order was delivered two days before the date I had chosen.Especially since the price vary according to the days. Had I knew the date is only indicative, I would have chosen a day with no surplus fee...
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Reviewer Name: Chithra Gupthan
Review Submission Date: 2022-03-30
Review Title: This company provides excellent stuff…
Review Submission Date: 2022-03-30
Review Title: This company provides excellent stuff…
Review Description: This company provides excellent stuff and always ships and delivers on schedule. That's becoming less common these days. The quality of the real baskets, which my relatives always save after devouring the goods, always impresses me.
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Reviewer Name: ReddogReview
Review Submission Date: 2022-01-25
Review Title: Never ending spam that you can't opt out of
Review Submission Date: 2022-01-25
Review Title: Never ending spam that you can't opt out of
Review Description: Once you order from them they will continue to send you SPAM and you can not opt out. Even if you call them which i did and was promised to be removed, they never did. Be prepared for their barrage of emails if you by from them.
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Reviewer Name: Pentapote Farm
Review Submission Date: 2021-12-20
Review Title: Purchased from them once
Review Submission Date: 2021-12-20
Review Title: Purchased from them once
Review Description: Purchased from them once. Basket was ok, but nothing great. Since then, I have gotten multiple emails PER DAY even though I asked them to unsubscribe me. When I click 'unsubscribe' now, it cannot find my email address. 3 weeks of multiple emails per day make this a SPAM company not to be trusted. This week (DEC-20-21), I have 2 emails EVERY day (one morning, one afternoon) with no chance to stop them.
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Reviewer Name: Consumer
Review Submission Date: 2021-12-17
Review Title: Wine basket was awesome
Review Submission Date: 2021-12-17
Review Title: Wine basket was awesome
Review Description: Wine basket was awesome! Super cute container too. I love this company.
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Reviewer Name: Patricia Quinn
Review Submission Date: 2021-11-06
Review Title: Just don't buy here
Review Submission Date: 2021-11-06
Review Title: Just don't buy here
Review Description: Just don't buy here. I was order premium gift for my friend birthday. I was choose the premium package because based on what they put on website having all what I want. So lucky my friend took picture and sent the picture to me to say thank you. Then I noticed the package not complete and the carbenet not the same year as they are advertising. This is a scam, how about if my friend didn't send me pictures? It took a long of complaint and finally they are agree to refund 30%. So beware is not what you see what you get.
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Reviewer Name: John
Review Submission Date: 2021-11-01
Review Title: Awful Product and service
Review Submission Date: 2021-11-01
Review Title: Awful Product and service
Review Description: Brutal awakening of a company. Read their yelp reviews before purchasing. They sent my gift basket late and to the wrong address. It took 2 hours on customer service holds to get a refund and they did not make it right by sending a new basket as they said they would. I called back a week later, they denied ever saying they would resend a new basket and simply said "sssorrryyyy." Don't waste your time or money here.
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Reviewer Name: Lena Augustin
Review Submission Date: 2021-11-01
Review Title: Do not use this company GiftTree very…
Review Submission Date: 2021-11-01
Review Title: Do not use this company GiftTree very…
Review Description: Do not use this company GiftTree very poor customer service. They canceled my order withoutmy knowledge,did not give me a call to tell me.They won't deliver to a hotel front desk,they use a delivery service that only delivers to the loading dock where your chocolates will melt and your gift baskets will get ruined!!
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Reviewer Name: Kim Cooke
Review Submission Date: 2021-10-16
Review Title: Perfect Gift
Review Submission Date: 2021-10-16
Review Title: Perfect Gift
Review Description: My friend called and was ecstatic over the personalized wine/bottle we sent for their 45th wedding anniversary!!
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