Giggear Reviews

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40 Reviews

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In the Musical Instrument Store category

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D Donleavey
209 days ago

A confirmed cure for GAS.

As a passionate guitar enthusiast, I had been searching for the perfect instrument to add to my collection. After stumbling upon, I was pleasantly surprised by the seamless online ordering process and the professional yet friendly staff. While I typically prefer speaking to someone before making a purchase, the team at exceeded my expectations by accommodating my specific delivery requests and providing constant communication throughout the process. When my Shergold Telstar guitar arrived, I was delighted to find it well-packed, perfectly tuned, and set up to my exact preferences. The efficient service, competitive pricing, and top-notch gear truly set apart. My overall experience has been nothing short of exceptional, and I can confidently say that is a confirmed cure for Guitar Acquisition Syndrome (GAS). I highly recommend their services to fellow musicians and look forward to returning for all my future gear needs.
D Donleavey
209 days ago

A Harmonious Journey with Giggear: Curing More Than Just GAS

As a passionate musician seeking the perfect instrument, my experience with transcended a simple purchase. From the moment I engaged with their friendly and professional staff, I knew I was in good hands. Their efficiency and attention to detail not only eased the online ordering process but surpassed my expectations when it came to accommodating my specific delivery needs. Constant communication became the hallmark of my journey with Giggear. Their updates and transparency reassured me every step of the way, culminating in the seamless delivery of my dream guitar, the Shergold Telstar, via UPS. The meticulous packaging, precise tuning, and flawless setup exhibited their commitment to excellence. Furthermore, the competitive prices and quality gear solidified my trust in Giggear. But it was more than just a transaction; it was a harmonious experience that resonated with my musical soul. The confirmation of my 'GAS' (Gear Acquisition Syndrome) cure was not just about acquiring a new instrument; it was about finding a reliable partner in my musical endeavors. Giggear not only provided me with top-notch gear but also curated a journey filled with expertise, passion, and genuine care. Their service goes beyond meeting customer needs; it fosters a lasting connection between musicians and their craft. Thank you, Giggear, for not only curing my GAS but for enriching my musical journey with unforgettable moments of joy and satisfaction.
W warren cooper
218 days ago

What a great service

After months of searching for the perfect place to buy my daughter her first guitar, I stumbled upon, and I couldn't be more grateful for the experience I had there. As a complete novice in the world of guitars, I was unsure of what to look for and felt overwhelmed with the options available. However, the moment I walked into the store, Rob greeted me with a warm smile and genuine enthusiasm. He patiently listened to my requirements and offered invaluable advice, making the entire process a breeze. His knowledge and passion for music were truly inspiring, and it reflected in the exceptional customer service I received. Not only did I leave the store with a beautiful guitar for my daughter, but I also left with a newfound confidence and excitement about her musical journey. The care and attention I received from Rob made me feel like a valued customer, and I cannot thank him enough for making this experience so memorable. I highly recommend to anyone in search of not just a product, but an experience filled with warmth, expertise, and genuine care. Thank you, Rob, and the team at, for exceeding all my expectations and for creating such a positive environment for budding musicians like my daughter. Warren
W warren cooper
218 days ago

What an awesome service

My evaluation for What an awesome service! Needed to get my daughter her first guitar however know nothing about them! Rob gave excellent recommendation and growth I’ve made my buy leaving the shop feeling extraordinarily effectively taken care of! Warren
M Melissa Davison
271 days ago

If you’re in search of a piano that…

As someone who is deeply passionate about music, finding the perfect piano was an essential part of my journey. I'm thrilled to share my experience with, a store that truly understands the art of crafting exceptional instruments. From the moment I stepped into their store, I was captivated by the beauty and elegance of their pianos. Each instrument seemed to resonate with a unique sense of craftsmanship and attention to detail, leaving me in awe of the sheer artistry behind their creation. After carefully considering my options, I finally made the decision to bring home a piano from From the moment it arrived in my home, it has been nothing short of extraordinary. The quality and performance of this instrument have surpassed all my expectations, allowing me to truly elevate my musical endeavors. I can confidently say that this piano has become an integral part of my creative process, inspiring me to reach new heights in my musical pursuits. The team at has not only provided me with an exceptional instrument but has also been a source of invaluable guidance and support throughout this journey. If you're in search of a piano that seamlessly combines beauty, quality, and performance, I wholeheartedly recommend exploring the exquisite collection at As a musician who has found immense joy and inspiration through their offerings, I can assure you that your musical journey will be elevated to new dimensions with the perfect instrument from this remarkable store.
M Melissa Davison
271 days ago

Unleash Your Musical Potential with Giggear’s Pianos!

As an aspiring musician, finding the perfect instrument was crucial to my growth. After stumbling upon Giggear, I was blown away by the exquisite selection of pianos that seamlessly blend beauty, reliability, and functionality. The craftsmanship of their pianos is unparalleled, exuding a sense of luxury and elegance that instantly captivated me. From the moment I laid my eyes on their collection, I knew I was in for a treat. Upon purchasing my dream piano from Giggear, my musical journey has taken a remarkable turn. The instrument's impeccable quality and attention to detail have not only enhanced my playing experience but also inspired me to strive for greater musical heights. If you're in search of a piano that will not only meet but exceed your expectations, Giggear is the place to be. Trust me, you won't be disappointed.
S Stephen Richardson
328 days ago

Unparalleled Service and Exquisite Quality – A Rave Review for the Gibson Les Paul Standard 50’s in Tobacco Burst

After a remarkable experience with GigGear, I am thrilled to share my first-time guitar purchase tale. Russell's unwavering assistance and continuous updates throughout the buying journey were truly exceptional. When my Gibson Les Paul Standard 50's arrived punctually, it was not just well packaged, but the setup was nothing short of extraordinary. The sheer beauty and quality of the instrument left me utterly enamored. It's safe to say that I've found my musical soulmate. Without a shadow of a doubt, I eagerly look forward to future dealings with GigGear. My heartfelt recommendation echoes loud and clear - GigGear comes highly commended. Thank you for an unforgettable experience!
S Stephen Richardson
328 days ago

Gibson Les Paul Standard 50’s – Tobacco Burst: A Harmonious Purchase Journey

Purchasing my dream guitar, the Gibson Les Paul Standard 50's in Tobacco Burst, from GigGear was a truly delightful experience. From the moment I embarked on this musical journey, Russell's guidance and assistance shone through, making me feel valued and supported every step of the way. His dedication and communication skills ensured that I was well-informed throughout the entire process, instilling confidence in my purchase. When my guitar finally arrived, the impeccable packaging and timely delivery further solidified my trust in GigGear's attention to detail and commitment to customer satisfaction. As I eagerly unboxed my new musical companion, the exceptional set-up exceeded all expectations, accentuating the beauty and playability of the instrument. With each strum and chord, the Gibson Les Paul Standard 50's captivated me with its rich tones and exquisite craftsmanship, instantly becoming more than just a guitar – a true extension of my musical expression. GigGear's dedication to providing top-notch products and service has not only earned my loyalty but also my heartfelt recommendation to all music enthusiasts seeking a seamless and gratifying purchasing experience. Thank you, GigGear, for making my musical dreams a reality. I eagerly anticipate future endeavors with you, knowing that excellence and satisfaction await at every turn.
I Ian Unsworth
359 days ago

Great customer service and communication

As a passionate guitarist searching for the perfect instrument, I came across and I couldn't be more thrilled with my experience. From the moment I reached out to inquire about the Sigma guitar I had my eye on, I was met with exceptional customer service and communication that instantly put me at ease. The team was not only courteous and professional but also incredibly trustworthy. Not only did offer the best price for the Sigma DTC-28HE I was eyeing, but they also went above and beyond by ensuring that the setup was perfect before sending it out. When the guitar arrived, it surpassed all my expectations. The playability, the scent, and the sound – everything about it reminded me of a Martin guitar, exceeding my wildest dreams. I want to extend a heartfelt thank you to Rob, who was my dedicated point of contact, and the entire team at GigGear for delivering such an outstanding level of service. Without a doubt, I will be returning for all my future musical needs. If you're in search of a trustworthy and dedicated team who truly cares about their customers, look no further than Warm regards, Ian - Wigan
I Ian Unsworth
359 days ago

Heartfelt Gratitude: GigGear’s Exemplary Service and Unmatched Quality

Upon stumbling across GigGear, I embarked on a journey that surpassed all expectations. Let me begin by expressing my sincere appreciation for the outstanding customer service and clear communication that characterized each interaction with this exceptional company. From my initial enquiry about the Sigma guitar to the moment of purchase, every step was met with a level of professionalism and courtesy that is truly rare to find. The team at GigGear exuded a sense of trustworthiness that immediately put me at ease, setting the stage for a seamless and enjoyable transaction. Not only did GigGear offer the best price for the Sigma DTC-28HE guitar I had my eye on, but they went above and beyond by ensuring the instrument's setup met impeccable standards before dispatch. When the guitar arrived, it was nothing short of breathtaking. The craftsmanship and attention to detail were unparalleled, delivering a playing experience reminiscent of a high-end Martin guitar. I must extend a special thank you to Rob, my dedicated point of contact throughout this process. His dedication and commitment to ensuring customer satisfaction truly set GigGear apart from the rest. To GigGear as a whole, I am deeply grateful for the top-notch service and the exceptional product that now brings joy to my musical endeavors. In conclusion, I wholeheartedly endorse GigGear and eagerly look forward to future engagements with this remarkable team. Thank you for going above and beyond to create an unforgettable customer experience. With heartfelt appreciation, Ian from Wigan
D Danny
427 days ago

My go to music shop

As a passionate musician, I have found my ultimate sanctuary at This isn't just a music shop; it's a mecca for all things guitar-related. For years, Giggear has been my trusted companion on my musical journey. The team is not just a group of experts; they are approachable, down-to-earth individuals who have consistently provided me with invaluable advice and guidance. The range of products available is unparalleled, catering to every possible need a musician could have. Whether you're a seasoned professional or a beginner taking your first steps into the world of music, Giggear has you covered. I cannot emphasize enough the significance of this place. It's not just a shop; it's a community. If you're a musician in the area, Giggear is not just an option – it's the only option. Thank you to the entire team for always going above and beyond.
D Danny
427 days ago

A Musical Haven: A Melodic Journey at

Venturing into the mesmerizing world of music, I stumbled upon, and little did I know it would become my musical sanctuary. For years, Giggear has harmonized with my soul as my trusted music companion. The team at Giggear exudes warmth, making each visit a symphony of friendly faces and expert advice that resonates deeply with my musical aspirations. The staff's approachability and genuine passion for music have guided me towards the perfect harmonies and melodies, enriching my musical journey beyond measure. Their wealth of knowledge has struck a chord with me, broadening my musical horizons with every interaction. From guitars that whisper tales of passion to a plethora of musical essentials, Giggear stands as a treasure trove for any music enthusiast. The sheer range of products available is a testament to their dedication to cater to every musical need, ensuring that every musician finds their perfect note at this musical haven. To anyone seeking a musical paradise in the vast landscape of instruments, is the place to be. It is not just a shop; it is an ode to music itself. Grateful for the melodies woven by Giggear, I confidently affirm – this is where music comes alive.
S Shane
449 days ago

Great customer service from helpful staff.

I can't say enough about the incredible customer service I received from I recently purchased a secondhand guitar, and although there were a few minor setup issues, the staff went above and beyond to ensure everything was perfect. Not only did they have it set up by their skilled guitar technician within 24 hours, but they also managed to swap out a set of pickups in my semi-hollow guitar during that time, saving me an additional trip. What truly impressed me was when I found the same guitar for a lower price at another store. The manager, Rob, not only matched the price but also did so retrospectively. This level of dedication and care is rare to find in customer service these days. I am beyond grateful for the excellent service I received and the genuine care the staff showed. I will most definitely be returning for all my future music needs. Thanks to the entire team, with a special shoutout to Rob for making my experience truly exceptional. Your commitment to your customers does not go unnoticed.
S Shane
449 days ago

Outstanding Service and Exceptional Staff

I couldn't be more impressed with the service I received from GigGear. I recently purchased a second-hand guitar from them, and while there were a few minor setup issues, the staff went above and beyond to address them. Not only did they have the guitar set up by their talented guitar technician within 24 hours, but they also managed to replace the pickups in my semi-hollow guitar during the same time frame, saving me an extra trip. The level of dedication and skill demonstrated by the staff was truly remarkable. One particular incident truly showcased their commitment to customer satisfaction. After finding the same guitar for a lower price at another store, the manager, Rob, not only agreed to price match it but also did so retrospectively. This extraordinary gesture of goodwill and understanding truly exceeded my expectations. Rob's exceptional assistance and friendly demeanor made the entire experience even more memorable. I am genuinely grateful for the outstanding service and the genuine care shown by GigGear's staff, especially Rob. It's clear that they prioritize their customers' satisfaction above all else, and I will definitely be returning for all my future musical needs. Thank you to the entire team for making my experience remarkable and enjoyable.
B Ben.E
610 days ago

Empowering Beginners with Exceptional Support

I recently had an outstanding experience with that I simply have to share. Let me start by expressing my gratitude to Charlie, who went above and beyond to assist me, a complete novice, in choosing the perfect electric guitar and necessary gear. Despite bombarding him with 21 questions, his patience and extensive knowledge truly impressed me. What's more, he managed to cater to my needs without exceeding my beginner budget, which was a massive relief. Upon receiving my order, I was promptly contacted by Simon, who maintained the same level of professionalism and friendliness. His warm demeanor made the collection process seamless and enjoyable. The entire experience has left me eagerly anticipating my next visit to I cannot wait to explore their future products and receive their exceptional support once again. Thank you,, for empowering beginners like me with your unparalleled service and expertise.

Introduction is an online retailer specializing in musical instruments, equipment, and accessories. With a wide selection of products, competitive pricing, and a commitment to excellent customer service, has established itself as a reliable destination for musicians of all levels. In this editorial review, we will delve into various aspects of the website to provide a comprehensive overview for both prospective and existing customers.

Pros and Cons

  • Extensive product selection
  • Competitive pricing
  • Responsive and intuitive website
  • Easy and secure payment options
  • Responsive and helpful customer service
  • Limited stock availability for some sought-after items
  • No physical stores; online-only presence

User Experience provides a user-friendly experience with its clean and intuitive website layout. The search functionality is robust and allows users to quickly find desired products. Categories and filters further streamline the browsing process. The website loads quickly, ensuring a seamless shopping experience.

Pricing and Value for Money offers competitive pricing across its range of products. The site frequently offers promotions and discounts, allowing customers to get more value for their money. With a wide selection of products and varying price points, customers of all budgets can find suitable options.

Customer Service prioritizes customer satisfaction and provides excellent customer service. Their knowledgeable and friendly team promptly responds to inquiries, provides pre and post-sales support, and ensures customers' concerns are addressed. The website also features a comprehensive FAQ section, helping customers find answers to common queries.

Product Quality and Selection partners with reputable brands renowned for their quality musical instruments and equipment. Their product selection caters to musicians of all levels, from beginners to professionals. Customers can find guitars, drums, keyboards, amplifiers, recording equipment, and a wide array of accessories, ensuring all their musical needs are met.

Website Usability

The website's design and navigation contribute to its overall usability. The intuitive layout ensures easy exploration of the products and features. The checkout process is straightforward, with secure payment options, making the overall experience smooth and hassle-free.

Returns and Exchanges offers a flexible and customer-friendly returns policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified time frame. The process is seamless, and the customer service team helps ensure a smooth resolution.

Promotions and Discounts frequently runs promotions and discounts, providing customers with opportunities to save on their purchases. These promotions can vary from seasonal sales, bundle deals, to exclusive discounts on specific products. Subscribing to their newsletter or following their social media accounts allows customers to stay updated on the latest deals.

Reputation has garnered a solid reputation within the musical instrument industry. Their commitment to customer satisfaction, wide selection of quality products, and reliable service has earned them positive reviews and a loyal customer base. The website's secure payment options enhance its trustworthiness.

Payment Options offers a range of secure payment options, including major credit/debit cards, PayPal, and Klarna. This flexibility ensures convenience for customers with different preferences or needs.

Loyalty Programs has a customer loyalty program that rewards regular shoppers. By participating in the program, customers can earn points with every purchase, which can later be redeemed for discounts or exclusive perks. This program encourages repeat business and adds value for frequent customers.

Customer Reviews values customer feedback and incorporates customer reviews on product pages. This provides potential buyers with insights from others who have purchased the same item. The transparency of customer reviews aids in making informed purchasing decisions.

Community Involvement actively engages with its musical community through social media platforms, blog posts, and online forums. They share informative content, updates on industry trends, and encourage customer interaction. This involvement fosters a sense of community among musicians and strengthens the brand's credibility.

Shipping and Costs ensures reliable and timely shipping services. They offer various delivery options, including standard, express, and international shipping. Shipping costs are calculated based on the chosen delivery method and destination. The website provides clear information regarding shipping rates and estimated delivery times, maintaining transparency. In conclusion, is a trusted online retailer for musicians seeking high-quality instruments, equipment, and accessories. With its extensive product selection, competitive pricing, user-friendly website, and excellent customer service, delivers a valuable shopping experience. Whether a beginner or a seasoned professional, customers can find their musical needs met while enjoying a seamless and secure online shopping journey.