Users Voice for Giggle

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 21 Oct 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 5 2.6 1.7 4.8 4.6
Feb 2023 5 1.8 5 5 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Giggle Review by

Introduction is an innovative online retailer that caters to new parents and their infants. The company is dedicated to providing high-quality, sustainable, and safe baby products from renowned brands. With a broad range of items in different categories, aims to make the shopping experience a breeze for busy parents.

Pros and Cons

Pros: - Vast range of products - High-quality baby items from the most-respected brands - User-friendly website - Reward points system for loyal customers - 90-day return policy - Free shipping on orders over $100 Cons: - Prices are high compared to other online retailers - Limited selection of products compared to big box stores

User Experience boasts of a seamless and straightforward user experience that even a parent can navigate. The website provides detail-oriented information about products, including dimensions, materials used, and care instructions. has a user-friendly interface, and shopping here feels like a breeze.

Pricing and Value for Money is not the most affordable option on the market. However, its products' unique features and high quality justify their pricing. The company's online store includes a price filter that helps customers find a product that suits their budget.

Alternatives competes with other top-rated online baby stores such as Walmart, Target, and Amazon. While these platforms offer a broader range of products and lower prices, focuses on providing sustainable, eco-friendly baby products.

Customer Service offers exceptional customer service via email or phone. Customers can anticipate timely, professional assistance with their queries. The company's customer service department is knowledgeable and friendly, ensuring a satisfactory shopping experience.

Product Quality and Selection sells high-quality baby products in different categories, including strollers, feeding, infant gear, nursery furniture, and more. They feature many renowned brands such as Baby Bjorn, Bugaboo, and UPPAbaby, ensuring their products' quality.

Website Usability has an intuitive and user-friendly website. The platform is designed to make navigating and searching for products effortless for busy parents. The store has a product search bar, filters, and sort options to help customers find what they need.

Returns and Exchanges offers a 90-day return policy for items returned in their original packaging and condition, with some restrictions. Customers can also return unwanted items in-store; this is convenient for those living near stores.

Promotions and Discounts provides occasional discounts and promotions throughout the year, including their loyalty program. The company gives ten points for every dollar spent on their website, and once the customer gets up to ten thousand points, they can receive free merchandise.

Reputation has a great reputation in the online baby retail industry. The company's commitment to sustainability through eco-friendly products and long-lasting customer service has made it a trusted source of baby essentials.

Payment Options offers multiple payment options, including PayPal, and credit/debit cards (Visa, Mastercard, American Express).

Loyalty Programs's loyalty program is straightforward and easy to use. Customers receive points for every dollar spent, which they can later redeem and receive free merchandise.

Customer Reviews has an extensive collection of customer reviews on its website. This feature helps shoppers make informed decisions and presents honest feedback on products from other parents.

Community Involvement is committed to giving back to the community through social causes that advocate for children's wellbeing. The company donates a portion of their profits to organizations like Alex's Lemonade Stand Foundation and Baby2Baby to make a difference.

Shipping and Costs offers free shipping on orders over $100; otherwise, shipping costs range from $4.95 to $299.95, depending on the order's size and destination. Standard shipping times range from three to seven business days. In conclusion, is a reputable online retailer that provides a broad range of high-quality, eco-friendly baby products from renowned brands. The website is user-friendly, and the company's commitment to sustainability and community engagement is commendable. While their prices may be higher compared to other online retailers, the product quality and selection justify the prices.