Gilbert-netball Reviews

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Gilbert Netball is a leading online retailer of netball equipment, providing a wide range of gear for players of all ages and skill levels. With a reputation for quality products and excellent customer service, Gilbert Netball has become a go-to destination for netball enthusiasts worldwide.

Pros and Cons

  • Pros:
    • High-quality netball equipment
    • Wide selection of products
    • Responsive and user-friendly website
    • Prompt and efficient customer service
    • Competitive pricing
  • Cons:
    • Limited international shipping options
    • Occasional out-of-stock items

User Experience

The Gilbert Netball website offers a seamless and intuitive user experience. The layout is clean and well-organized, allowing users to easily navigate through different product categories. The search function is also efficient, enabling users to find specific items quickly. Additionally, the website is mobile-friendly, ensuring a smooth experience for users accessing it on their smartphones or tablets.

Pricing and Value for Money

Gilbert Netball offers competitive pricing for its range of netball equipment. While some premium items may be priced higher, the overall value for money is excellent considering the high-quality products offered. Regular promotions and discounts further enhance the affordability, making Gilbert Netball a cost-effective option for netball players.

Customer Service

Gilbert Netball prides itself on providing exceptional customer service. Their support team is responsive and knowledgeable, promptly addressing any queries or concerns customers may have. They offer multiple communication channels, including email and phone, ensuring customers can reach them through their preferred method. Overall, the customer service experience is commendable.

Product Quality and Selection

Gilbert Netball is renowned for its commitment to delivering top-notch netball equipment. Their products are made with high-quality materials and designed to withstand the rigors of the game. The company offers an extensive selection of netballs, netball posts, clothing, shoes, accessories, and training equipment catering to various playing styles and preferences.

Website Usability

The Gilbert Netball website is designed for optimal usability. The pages load quickly, ensuring a seamless browsing experience. The product descriptions are detailed and accompanied by clear images, providing a comprehensive understanding of each item. The checkout process is straightforward, with secure payment options available. Overall, the website's usability contributes to a hassle-free shopping experience.

Returns and Exchanges

Gilbert Netball has a fair and transparent returns and exchanges policy. Customers have the option to return or exchange products within a specified period if they are defective or not as described. The process is facilitated through a simple online form, and the customer service team assists with smooth returns and exchanges, ensuring customer satisfaction.

Promotions and Discounts

Gilbert Netball frequently offers promotions and discounts on their products. These can include seasonal sales, promotional codes, or bundle deals. Customers can stay updated on the latest offers by subscribing to the company's newsletter or following their social media channels. These promotions and discounts provide additional value to customers and make shopping at Gilbert Netball even more enticing.


Gilbert Netball has built a strong reputation in the netball community due to their commitment to quality, reliability, and customer satisfaction. With years of experience in the industry, the company has established itself as a trusted brand among players, coaches, and teams. The positive feedback from satisfied customers further enhances their reputation.

Payment Options

Gilbert Netball offers a variety of secure payment options, including major credit cards, debit cards, and PayPal. Their website is encrypted to ensure the safety of customers' personal and financial information during the checkout process. This wide range of payment options enhances convenience for customers, allowing them to choose the method that suits them best.

Loyalty Programs

Gilbert Netball currently does not have a formal loyalty program for customers. However, they occasionally offer exclusive discounts or benefits to their registered customers through email newsletters or social media platforms. Engaging with these promotional activities can provide customers with additional perks and savings.

Customer Reviews

Customer reviews play a crucial role in shaping the perception of Gilbert Netball. The company prominently features reviews and ratings on their website for individual products, allowing potential buyers to make informed decisions. The overall sentiment of the customer reviews is overwhelmingly positive, highlighting the satisfaction experienced by customers with the products and services they receive.

Community Involvement

Gilbert Netball actively participates in and supports the netball community. They sponsor local netball events, tournaments, and teams, furthering the growth and development of the sport. Their involvement in community initiatives demonstrates their commitment to fostering a thriving netball culture.

Shipping and Costs

Gilbert Netball provides reliable shipping services to various locations. While domestic shipping is generally prompt and affordable, international shipping options may be limited. The cost of shipping depends on the destination and the weight of the package. Customers can choose from standard or express shipping options, allowing flexibility based on their requirements.

In conclusion, Gilbert Netball stands out as a reputable and trustworthy online retailer for netball enthusiasts. With their extensive range of high-quality products, user-friendly website, and outstanding customer service, they consistently deliver a satisfying shopping experience. By offering competitive pricing, frequent promotions, and actively engaging with the netball community, Gilbert Netball continues to earn the loyalty and respect of its customers.