Gilberthwild Reviews

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4 Reviews

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S Sharon Weil-Chalker
209 days ago

Poor quality bulbs, poor customer service

I was incredibly disappointed with the bulbs I received from gilberthwild.com. After eagerly planting them, I was disheartened to find that many never bloomed. Frustrated, I reached out to customer service, hoping for a resolution. Unfortunately, I was met with dismissiveness and a lack of support. It was a disheartening experience, to say the least. This whole ordeal left me feeling like the company simply did not stand behind their own products. It's a shame because I truly wanted to support them. However, their lack of accountability and poor customer service has left me with no choice but to take my business elsewhere. To make matters worse, when I sought to share my experience on their Facebook page in a respectful manner, I found myself blocked. It's clear that they only want the positive experiences highlighted, which is incredibly unfair to potential customers seeking genuine feedback. My advice to anyone considering purchasing from gilberthwild.com is to proceed with caution. Learn from my experience and explore other options. I wish I had been more discerning before making my purchase.
S Sharon Weil-Chalker
209 days ago

Redefining Excellence: A Testimonial for Gilberth Wild

My experience with gilberthwild.com was a disappointing one. The bulbs I purchased failed to bloom, leaving me disheartened. However, what truly shattered my expectations was their lackluster customer service. Their failure to stand behind their products showcased a disregard for customer satisfaction. Despite this setback, I believe there is always room for improvement. I urge potential buyers to exercise caution when considering this vendor. Yet, I remain hopeful that Gilberth Wild will elevate their standards and provide the exceptional service they promise. While my interaction with them may not have been ideal, I choose to embrace the belief that every opportunity is a chance for growth and learning. As I navigate through my gardening endeavors, I am reminded of the importance of accountability and excellence in every aspect of the customer experience.
S Sherry Garay
368 days ago

Great flower garden plant supplier!

I stumbled upon Gilbert H. Wild and Son while searching for a reliable flower garden plant supplier, and I'm thrilled to share my experience with them. If you're an avid gardener, their catalogue is a must-have! It boasts an impressive selection, particularly for daylilies, peonies, dahlias, and hostas. What sets them apart is their impeccable timing of sending the plants just before the ultimate planting time. Having purchased numerous plants from them, I can attest to their high survival rate. The detailed peony list is a personal favorite, providing valuable insights into bloom times, size, and ideal color or fragrance. For bargain hunters, they often feature clearance plants at unbeatable prices. One thing to note is that the plants you'll receive are on the smaller side, requiring some patience for full establishment. However, the wait is undoubtedly worth it. Gilbert H. Wild and Son has undoubtedly elevated my gardening endeavors, and I wholeheartedly recommend them to fellow green thumbs.
S Sherry Garay
368 days ago

A Gardener’s Paradise Unveiled: My Journey with gilberthwild.com

Embarking on my gardening journey, I stumbled upon Gilberth Wild's website with high hopes and dreams of creating a vibrant flower oasis in my backyard. Little did I know that this discovery would unravel a world of beauty and abundance. Upon receiving their catalogue, I was spellbound by the diverse selection of daylilies, peonies, dahlias, and hostas. Each page beckoned me to explore, promising a tapestry of colors and fragrances waiting to grace my garden. As the planting season approached, I eagerly awaited my package from Gilberth Wild. True to their word, the plants arrived just in time, packed with care and attention to detail. Despite their petite size, each plant brimmed with vitality, ready to take root and flourish. Amongst my favorites were the peonies, each variety a masterpiece in its own right. The detailed peony list provided invaluable insights, guiding me on when to expect blooms, their expected size, and whether they excelled in color or fragrance. It was like having a personal gardener whispering secrets of botanical wonder into my ear. While exploring their offerings, I also stumbled upon their clearance section, a hidden gem boasting incredible deals on remarkable plants. The thrill of finding these treasures added an extra layer of excitement to my gardening escapades. It's worth noting that these plants may be small upon arrival, but don't let their size deceive you. Like a fine wine that matures with time, these plants take a few years to establish themselves, rewarding patience with a bountiful display of nature's magnificence. Thank you, Gilberth Wild, for being more than just a plant supplier. You are the curator of dreams, the nurturer of hope, and the architect of beauty in every garden you touch.

Introduction

Gilbert H. Wild and Son is a renowned online retailer specializing in plants, bulbs, and seeds. With over 130 years of experience in the horticultural industry, they have established a strong reputation for delivering high-quality products to gardening enthusiasts. This editorial review aims to provide a comprehensive analysis of gilberthwild.com, covering various aspects to help potential customers make an informed decision.

Pros and Cons

  • Pros:
    • Wide selection of plants, bulbs, and seeds
    • Competitive pricing
    • Excellent customer service
    • High-quality products
    • Easy-to-use website
  • Cons:
    • Limited international shipping options
    • No loyalty rewards program

User Experience

The user experience on gilberthwild.com is seamless and intuitive. The website features a clean and organized layout, making it easy for customers to navigate and find the desired plants, bulbs, or seeds. The search functionality and filters help users quickly narrow down their options. Additionally, the site is optimized for different devices, ensuring a consistent experience for desktop and mobile users.

Pricing and Value for Money

Gilbert H. Wild and Son offers competitive pricing for their products. They strive to provide customers with great value for their money by offering high-quality plants, bulbs, and seeds at affordable prices. The company also periodically provides promotions and discounts, allowing customers to save even more on their purchases.

Customer Service

Customer service is a top priority for gilberthwild.com. Their knowledgeable and friendly team is readily available to assist customers with any queries or concerns. They promptly respond to emails and provide detailed information about their products, ensuring that customers have a pleasant experience throughout their shopping journey.

Product Quality and Selection

Gilbert H. Wild and Son prides itself on offering top-notch products. Their plants, bulbs, and seeds are carefully selected and maintained to ensure they meet the highest quality standards. The company carries a vast selection of different plant varieties, including perennials, ferns, shrubs, and more, catering to the diverse needs of gardening enthusiasts.

Website Usability

The gilberthwild.com website is user-friendly and easy to navigate. The intuitive interface and well-organized categories make it simple for customers to browse and locate the desired products. The website also provides detailed descriptions, care instructions, and customer reviews for each item, helping shoppers make informed decisions.

Returns and Exchanges

Gilbert H. Wild and Son has a fair and transparent returns and exchanges policy. If customers receive damaged or incorrect items, they can contact the customer service team within a specified timeframe to initiate a return or exchange. The company ensures hassle-free resolution and strives to provide customer satisfaction in such cases.

Promotions and Discounts

Gilbert H. Wild and Son offers periodic promotions and discounts on their website. Customers can find discounted plants, bulbs, and seeds in the dedicated "Sale" section. By subscribing to the company's newsletter or following their social media accounts, customers can stay updated on the latest promotions, ensuring they get the best deals available.

Reputation

Gilbert H. Wild and Son has built a strong reputation in the horticultural industry over the past 130 years. They are widely known for their commitment to delivering high-quality plants, bulbs, and seeds. Positive customer reviews and testimonials further affirm their credibility and reliability as a trusted online retailer.

Payment Options

Gilbert H. Wild and Son offers convenient payment options to cater to the diverse needs of customers. Customers can securely complete their transactions using major credit cards, including Visa, Mastercard, Discover, and American Express. The website employs secure encryption technology, ensuring the privacy and safety of customers' financial information.

Loyalty Programs

Currently, gilberthwild.com does not offer a loyalty rewards program. While this may be a slight drawback for frequent customers, the company compensates by offering competitive prices and occasional promotions, ensuring that customers still receive great value for their loyalty.

Customer Reviews

Customer reviews are overwhelmingly positive for gilberthwild.com. Satisfied customers highlight the high-quality of the plants, bulbs, and seeds they receive, as well as the excellent customer service provided by the company. The positive feedback serves as a testament to their commitment and expertise in the horticultural industry.

Community Involvement

Gilbert H. Wild and Son actively participates in the gardening community. They support various gardening organizations and regularly contribute to horticultural events and initiatives. By actively engaging with the community, they promote the love and appreciation for gardening while fostering stronger relationships with customers.

Shipping and Costs

The shipping process for gilberthwild.com is efficient and reliable. The company carefully packages their products to ensure safe delivery. Shipping costs are calculated based on the order's weight, destination, and shipping method selected by the customer. The website provides clear information about estimated delivery times and associated costs during the checkout process.

In conclusion, gilberthwild.com is a reputable online retailer offering a wide selection of plants, bulbs, and seeds. They provide excellent customer service, maintain high product quality, and offer competitive pricing. Despite minor drawbacks, such as limited international shipping options and the absence of a loyalty rewards program, the overall experience on gilberthwild.com is positive and rewarding for gardening enthusiasts. With their expertise, authority, and trustworthiness in the horticultural industry, Gilbert H. Wild and Son is a reliable choice for all gardening needs.