Gilt.com is an online luxury retail store that offers a wide range of designer brands across various categories, including clothing, footwear, accessories, and home decor. It was launched in 2007 and became popular for its flash sales model, where exclusive deals are offered for a limited time. Gilt is known for its selection of high-end fashion at discounted prices, making luxury items more accessible to the wider public.
Pros and Cons
- Offers exclusive deals on luxury brands
- Wide range of products across various categories
- Free shipping on eligible orders
- Easy returns and exchanges
- Some products may still be expensive, even with the discounts
- Limited inventory, with products running out quickly
- Items are not always as described in the pictures
Gilt.com has a clean and modern website design that is easy to navigate. Users can browse through different categories, filter their search results, and view products in detail with high-quality images. The website also offers a mobile app for users on the go. The checkout and payment process is straightforward, and customers can track their shipments easily.
Pricing and Value for Money
Gilt.com offers luxury items at discounted prices, making them more accessible to a wider audience. However, some products may still be expensive, even with the discounts. Customers should carefully consider the value for money before making a purchase.
Some alternative online luxury retail stores include NET-A-PORTER, SSENSE, and Farfetch.
Gilt.com offers excellent customer service, with a dedicated support team available to assist customers with any questions or concerns. Customers can contact support via email or phone, and there is also a comprehensive FAQ section on the website.
Product Quality and Selection
Gilt.com offers a wide range of high-end designer products, with a focus on fashion and home decor. The quality of the products is generally excellent, although some customers have reported receiving items that were not as described or pictured.
The Gilt.com website is easy to use and navigate, with a simple and intuitive user interface. Customers can search for products, filter results, and view product details with ease. The website is also optimized for mobile devices, making it accessible on the go.
Returns and Exchanges
Gilt.com offers easy returns and exchanges, with a 30-day return policy for most products. Customers can return items via mail or in-store, and refunds are processed promptly.
Promotions and Discounts
Gilt.com offers regular flash sales and promotions, offering exclusive deals on luxury brands. Customers can also sign up for the Gilt insider program, which offers additional discounts and perks.
Gilt.com has a good reputation as a trusted online retailer offering high-end luxury products at discounted prices. However, some customers have reported issues with the accuracy of product descriptions and images.
Gilt.com accepts a variety of payment options, including credit cards, debit cards, and PayPal.
Gilt.com offers a loyalty program called Gilt Insider, which rewards customers for their purchases with exclusive discounts and perks.
Customer reviews of Gilt.com are generally positive, with customers praising the selection of high-end products and the discounts offered. However, some customers have reported issues with the accuracy of product descriptions and images.
Gilt.com is committed to sustainability and ethical practices in its products and operations. The company also partners with various charities and organizations to support social causes.
Shipping and Costs
Gilt.com offers free shipping on eligible orders, although some products may incur a shipping fee. Shipping times vary depending on location, with most orders delivered within 3-7 business days.