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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 27 Jan 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.8 1.3 1 1.8 4.1
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Gingerandsmart Review by


Ginger & Smart is an Australian fashion brand that focuses on modern luxury design. The brand was founded by sisters Genevieve and Alexandra Smart in 2002, who have a passion for creating high-quality clothes that celebrate individuality and sustainability. Ginger & Smart's collections are inspired by nature, architecture, and art, and they aim to empower women to feel confident and comfortable in their unique style.

Pros and Cons

  • Unique and fashionable designs
  • Sustainable and ethically-made clothing
  • Free shipping for orders over $500 AUD
  • International shipping available
  • Expensive prices
  • Limited sizing options
  • No physical stores outside of Australia

User Experience

The Ginger & Smart website is easy to navigate, with a clear layout that makes it easy to find what you're looking for. The website offers comprehensive product information and high-quality images to help you make an informed purchasing decision. Customers can also create an account and save favorites for a personalized shopping experience.

Pricing and Value for Money

Ginger & Smart offers premium luxury clothing, which often comes with a high price tag. However, customers can be confident that they are investing in sustainable and ethically-made clothing that will last for years to come. While the prices may be high, the quality and style make it worth the investment for those who prioritize sustainable fashion.


Some alternative high-end sustainable fashion brands include Stella McCartney, Reformation, and Mara Hoffman.

Customer Service

Ginger & Smart's customer service team is available through email and phone for any inquiries or concerns. The website also includes an extensive FAQ section that covers many common questions and concerns.

Product Quality and Selection

Ginger & Smart's clothing is made with high-quality materials and constructed with careful attention to detail. The brand strives to create sustainable and ethically-made clothing that is also fashionable and durable. The brand offers a range of clothing and accessories, including dresses, blouses, pants, outerwear, and more.

Website Usability

The Ginger & Smart website is user-friendly, with a clean and modern design that makes it easy to navigate. The website offers a variety of features, including detailed product descriptions and images, as well as the ability to create an account and save favorite items.

Returns and Exchanges

Ginger & Smart offers returns and exchanges within 14 days of receiving the order, provided the items are in their original condition and with all tags attached. Customers are responsible for the cost of return shipping.

Promotions and Discounts

Ginger & Smart occasionally offers promotions and discounts through their website and newsletter. Customers can also sign up for the brand's loyalty program to earn rewards and exclusive discounts.


Ginger & Smart has a strong reputation for creating sustainable and ethically-made luxury clothing. The brand has been featured in numerous fashion publications and has a loyal following of customers who appreciate the unique designs and commitment to sustainability.

Payment Options

Ginger & Smart accepts a variety of payment methods, including credit/debit cards, PayPal, Afterpay, and zipPay.

Loyalty Programs

Ginger & Smart offers a loyalty program that allows customers to earn rewards for purchases and other actions. Rewards can be redeemed for exclusive discounts and other perks.

Customer Reviews

Ginger & Smart's website features customer reviews for each product, which can help potential customers make informed purchasing decisions. The brand also has a strong following on social media, with many customers sharing their experiences and outfit inspiration.

Community Involvement

Ginger & Smart is committed to sustainability and ethical practices, and actively participates in initiatives to support these causes. The brand also contributes to various charities and organizations that align with their values.

Shipping and Costs

Ginger & Smart offers national and international shipping, with free shipping for orders over $500 AUD. Shipping costs are calculated at checkout and vary depending on the location and shipping method. The brand also offers express shipping for an additional cost.