Ginova Reviews

Voted Average (4/5)

9 Votes

12 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

17% users rated Terrible
0% users rated Poor
0% users rated Average
17% users rated Very Good
67% users rated Excellent
Write a review
L L. DuLac
159 days ago

An Outstanding Product with Great Value for Money

I cannot contain my satisfaction with's product. The quality and price ratio is unmatched, and I have nothing but praise for it. However, I must address one issue I encountered with the telephone customer service. Despite the website's assurance of availability, I could never reach anyone on the advertised number after several attempts. On the bright side, the web chat functioned quite well, and that's where I received guidance on exchanging my order for a different size. Despite this slight hiccup, I am a contented customer who will definitely return for more. The outstanding value of the product overshadows any minor inconvenience, making this a worthwhile purchase.
L L. DuLac
159 days ago

Unforgettable Experience with Quality Products & Phenomenal Customer Support!

Let me share my remarkable journey with, where excellence truly meets affordability. The products boast an exceptional quality-to-price ratio, leaving me nothing short of impressed. The seamless online shopping experience was second to none, with a user-friendly interface that made browsing a breeze. However, no story is complete without its challenges. Despite the flawless shopping process, my only critique lies with the lack of responsiveness in their phone support. Despite numerous attempts, the advertised phone number remained unanswered, leaving me a tad bit frustrated. Yet, all was not lost as the efficient web chat support came to the rescue, guiding me seamlessly through the process of exchanging my received order for a perfect fit. In the end,’s stellar products and unwavering commitment to customer satisfaction have won me over. As a delighted customer, I am more than eager to return for future purchases, knowing that quality and support are always guaranteed. It's not just a shopping experience; it's a journey worth taking over and over again!
178 days ago

Adorei os artigos

Absolutely thrilled with my experience at! I was blown away by the exceptional quality of the products and the lightning-fast delivery. From start to finish, my shopping experience was seamless and enjoyable. I can’t recommend enough! Thank you for exceeding my expectations.
178 days ago

Unforgettable Experience: Exceptional Quality and Lightning-Fast Delivery!

Let me start by saying that my experience with was nothing short of amazing. From the moment I placed my order, I was impressed by the seamless process and user-friendly website. The moment my package arrived, I could hardly contain my excitement, and upon opening it, I was blown away by the exceptional quality of the products. Not only were the articles top-notch and exceeded my expectations, but the delivery was unbelievably fast. I was pleasantly surprised by how quickly my order reached me, making the whole shopping experience even more enjoyable. It's evident that values their customers' time and strives for excellence in every aspect of their service. I wholeheartedly recommend to anyone looking for superior quality products and efficient delivery service. My satisfaction knows no bounds, and I am already planning my next purchase from this remarkable online store. Thank you,, for providing me with such a delightful shopping experience!
A Armenio
288 days ago

a eempresa pode tambem vender calçados…

Exceptional Service and Quality Shoes at I recently had the pleasure of shopping at for a pair of shoes, and I must say, my experience was nothing short of amazing. As a resident of Angola, finding high-quality footwear can be quite challenging, but truly surpassed all my expectations. From the moment I landed on their website, I was greeted with a wide array of stylish and trendy shoes to choose from. Their user-friendly interface made it incredibly easy for me to browse through their collection and find the perfect pair that matched my style and size preferences. What really stood out to me was the exceptional customer service. Despite shopping online, I felt like I was receiving personalized assistance every step of the way. The team at demonstrated a level of attentiveness and professionalism that is rare to come by these days. When my shoes arrived, I was blown away by the quality. The craftsmanship and attention to detail were evident, and the shoes were even more stunning in person than they were on the website. Not to mention, they were incredibly comfortable to wear, which is a testament to the impeccable design and materials used. I can wholeheartedly attest to the fact that not only offers a diverse range of shoes but also ensures that each customer is treated with the utmost care and respect. Shopping with them was an absolute delight, and I'll definitely be returning for all my footwear needs in the future. If you're in Angola and in search of top-notch shoes and unmatched service, look no further than Thank you,, for elevating my shopping experience and providing me with a pair of shoes that I absolutely adore.
A Armenio
288 days ago

Walking on Cloud Nine: A Testimonial for’s Exceptional Shoe Collection in Angola

As someone who values both comfort and style in footwear, I cannot stop raving about my experience with Not only does the company cater to a wide range of products, but their collection of shoes is truly outstanding. From trendy sneakers to elegant heels, has something for every shoe enthusiast out there, including those in Angola. What truly sets apart is their attention to detail and commitment to quality. The shoes I purchased not only looked fantastic but felt like a dream to walk in. The materials used are top-notch, ensuring durability and comfort with every step. I have never felt more confident and stylish than when wearing a pair from Moreover, the customer service I received was nothing short of exceptional. The team was knowledgeable, friendly, and went above and beyond to assist me in finding the perfect pair of shoes. Their passion for footwear truly shines through, making the shopping experience enjoyable and seamless. I highly recommend to anyone looking for quality shoes that blend fashion with functionality. Whether you're in Angola or beyond,'s shoe collection is sure to impress. Thank you,, for keeping my feet happy and stylish!
G Ginova Sapatarias
1010 days ago


When I discovered, I was immediately drawn to their commitment to selling high-quality footwear made in Portugal. The moment I received my first pair of shoes from them, I was blown away by the craftsmanship and attention to detail. The website's user-friendly interface made it easy for me to find exactly what I was looking for, and the range of styles and sizes available was impressive. I really appreciated the detailed product descriptions and the ability to zoom in on the photos to see the intricate details of the shoes. What sets apart is their dedication to providing excellent customer service. When I had a question about sizing, their team was quick to respond and provided me with all the information I needed to make the right choice. Since receiving my first pair of shoes, I have become a loyal customer and have recommended to all my friends and family. Their commitment to quality, customer satisfaction, and supporting Portuguese craftsmanship truly sets them apart. I can't wait to add more beautifully crafted shoes to my collection! Thank you,, for your exceptional products and service. I am proud to support a company that values both its customers and the art of Portuguese shoemaking.
G Ginova Sapatarias
1010 days ago

Unparalleled Quality and Superior Craftsmanship

From the moment I stumbled upon, I was immersed in a world of unparalleled Portuguese craftsmanship and exceptional quality footwear. The array of shoes on display not only exemplified elegance but also showcased the rich heritage and tradition that goes into every pair. Upon receiving my order, I was blown away by the attention to detail in every stitch and curve of the shoes. Each pair felt like a masterpiece, carefully crafted with precision and passion. The comfort and durability of the materials used spoke volumes about the dedication of the artisans behind the scenes. Furthermore, the customer service I experienced was unmatched. The team at not only provided prompt assistance but also went above and beyond to ensure that my needs were met. Their friendly and professional demeanor truly added a personal touch to the entire purchasing process. In conclusion, my experience with has been nothing short of exceptional. The combination of top-notch quality, impeccable craftsmanship, and outstanding customer service has made me a loyal and happy customer. I cannot recommend enough for anyone looking to indulge in the luxury of Portuguese-made footwear. Thank you for exceeding my expectations and for providing me with shoes that not only look good but make me feel good too.
D Danny Ribeiro
1365 days ago

5 estrelas Excelente

" has truly been a game-changer for me. I've been searching for a reliable and efficient online store for a while, and I couldn't be happier to have stumbled upon The user-friendly interface made my shopping experience a breeze, and the range of products available is simply unparalleled. From the moment I placed my order to the prompt delivery, every step of the process was seamless. The customer service team was incredibly helpful and responsive, ensuring that I was well-informed and satisfied every step of the way. The quality of the products exceeded my expectations, and I was pleasantly surprised by the attention to detail in packaging. I can confidently say that has won me over as a loyal customer. Their commitment to excellence and customer satisfaction is truly commendable. I highly recommend to anyone seeking a superior online shopping experience. Thank you,, for going above and beyond to cater to your customers' needs!"
D Danny Ribeiro
1365 days ago

From Doubt to Delight: A 5-Star Experience with

When I stumbled upon, I was skeptical. Another online store claiming to offer it all? But oh, how wrong I was! From navigating their website to the seamless checkout process, every step oozed excellence. The range of products left me spoilt for choice, and the quality surpassed my expectations. What truly set apart was their customer service. When I had a query about my order, their team responded promptly, guiding me with patience and professionalism. The package arrived promptly, and the carefully wrapped products spoke volumes about their attention to detail. I can't help but give a resounding 5 stars for their excellent service, top-notch products, and unparalleled customer experience. If you're wavering, don't hesitate any longer. Trust me, will turn your doubts into pure delight.
T Tania
1451 days ago

The Perfect Pair of Stylish and Comfortable Shoes!

I recently purchased a stunning pair of shoes from and I couldn't be happier! These shoes are not only gorgeous, but they are also incredibly comfortable with their genuine leather interior. The delivery was impressively fast and the prices were very competitive. It's great to support Portuguese products 🇵🇹🇵🇹. Thank you so much!
T Tania
1451 days ago

Unveiling the Beauty of A Testimonial for Stunning Leather Sneakers

As I perused through the virtual aisles of, I stumbled upon a pair of sneakers so exquisite they took my breath away. Crafted from luxurious leather, they not only delighted my eyes but also pampered my feet with their soft interior. The delivery experience was a pleasant surprise, with exceeding my expectations by ensuring swift arrival. Moreover, the affordable pricing made this purchase even sweeter, proving that style and quality need not come at a hefty price. With each step I take in my new sneakers, I feel a sense of pride in supporting Portuguese craftsmanship. Thank you,, for elevating my footwear collection and for embodying the essence of Portuguese style 🇵🇹🇵🇹.

Introduction: is an online retailer that provides a wide range of products to customers in Portugal. With a focus on quality and affordability, this e-commerce platform offers a convenient shopping experience for individuals looking for various consumer goods. From home appliances to fashion items, aims to cater to diverse customer needs.


- Vast product selection: boasts an extensive range of products across multiple categories, ensuring that customers can find everything they need in one place. - Competitive pricing: The website offers competitive prices, enabling customers to make cost-effective purchases. - User-friendly interface: The website is easy to navigate, making the shopping experience smooth and hassle-free. - Secure payment options: provides a variety of secure payment options, ensuring customers' financial information remains protected.


- Limited shipping options: currently only ships within Portugal, limiting its accessibility to international customers. - Lack of customer reviews: While the website offers product ratings and reviews, the number of customer feedback is relatively low, which may make it challenging for potential buyers to gauge the quality of certain products.

User Experience: offers a user-friendly interface that allows customers to quickly locate and purchase desired products. The search function is efficient, and the website provides detailed product descriptions and specifications, making it easy for customers to make informed decisions. Additionally,'s responsive design ensures a seamless browsing experience across various devices, enhancing user satisfaction.

Pricing and Value for Money: is committed to providing competitive prices for its products. Compared to traditional brick-and-mortar stores, customers can often find better deals on this platform. With a wide selection of items and affordable pricing, enables customers to get value for their money.

Customer Service: prioritizes customer satisfaction by offering reliable customer service. Their support team is responsive and strives to address any queries or concerns promptly. Customers can reach out to the company via email or through a dedicated contact form on the website.

Product Quality and Selection: focuses on partnering with reputable brands to ensure high-quality products across all categories. From electronics and home appliances to fashion and beauty items, customers can expect a wide selection of reliable and well-known brands on the website.

Website Usability:

The website's intuitive design and user-friendly interface make it easy for customers to find and purchase products. The search and filtering functions work efficiently, enabling users to narrow down their choices based on specific criteria. Additionally, seamless navigation and fast page loading times create a pleasant browsing experience.

Returns and Exchanges: has a clearly defined returns and exchange policy. Customers can initiate returns or request exchanges for eligible products within a specified time frame. The website provides detailed instructions on the return process, ensuring a smooth and hassle-free experience for customers.

Promotions and Discounts: regularly offers promotions and discounts on various products, allowing customers to enjoy additional savings. These deals are prominently featured on the website, making it easy for users to take advantage of the latest offers.

Reputation: has gained a positive reputation among customers in Portugal. With years of experience in the e-commerce industry, they have established themselves as a reliable and trustworthy platform. The website maintains transparency by providing detailed information about the company and its policies.

Payment Options: offers a range of secure payment options, including credit and debit cards, bank transfers, and digital wallets. This variety enables customers to choose their preferred method, ensuring a convenient and secure transaction process.

Loyalty Programs:

While currently does not offer a dedicated loyalty program, it periodically introduces special promotions and discounts for repeat customers. These incentives encourage customer loyalty and provide additional value for frequent shoppers.

Customer Reviews:

Customer reviews play an essential role in building trust and influencing purchase decisions. provides a platform for customers to submit reviews and ratings for products. However, the number of customer reviews is relatively low, potentially limiting the availability of user experiences for certain products.

Community Involvement: actively participates in community initiatives and supports local charities. They demonstrate their commitment to social responsibility by contributing to various causes, helping to create a positive impact beyond their business operations.

Shipping and Costs: offers shipping services within Portugal. They strive to deliver products efficiently and maintain reasonable shipping costs. Customers can track their orders through the website, ensuring transparency and peace of mind throughout the delivery process. In conclusion, offers a wide selection of products at competitive prices, accompanied by a user-friendly website interface and reliable customer service. While some areas such as shipping options and customer reviews could be further improved, has earned a positive reputation as a trusted online retailer in Portugal. With its commitment to providing value for money and a seamless shopping experience, stands as a reputable platform for individuals seeking convenience and quality in their online purchases.