Givenchy Reviews

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45 Reviews

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L Liliya Vasileva
54 days ago

Enchanting Scents that Captivate the Soul

From the moment I discovered Givenchy fragrances on their website, my world transformed with each delicate mist. The intoxicating scents gently envelop you, carrying you away to a realm of elegance and allure. The best fragrances, indeed! Each bottle holds a story, a memory waiting to be created. I have found my signature scent, a companion in all of life's moments. Givenchy fragrances are not just perfumes; they are whispers of sophistication and grace. Explore their collection, and let yourself be swept away by the magic of scent. Embrace the luxury, essence, and beauty that Givenchy has to offer - you deserve it.
S Sherry
65 days ago

Resilience and Quality Prevail: My Experience with Givenchy’s Shark Boots

As a fashion enthusiast, I decided to invest in a pair of Givenchy Shark boots from their website. To my dismay, the pair I received seemed defective, dragging on the ground as I walked. Frustrated, I reached out to customer service, hoping for a resolution. Despite speaking with multiple representatives, I felt disheartened when they claimed there was nothing they could do. The lack of assistance left me disappointed, especially when one representative mentioned that the boots were out of season, only for me to discover they were still available for purchase on the website. However, amidst this initial disappointment, I was determined to find a solution. I persisted in my efforts to have the boots repaired or replaced, not willing to settle for subpar quality. While the service I received may have been lacking, my belief in Givenchy's reputation for quality and style kept me hopeful for a positive outcome. In the end, my perseverance paid off, as I was able to have my defective boots exchanged for a new, flawless pair. Despite the initial setbacks, I now proudly wear my Givenchy Shark boots, appreciating not only their unique design but also the brand's commitment to customer satisfaction. My experience with Givenchy's Shark boots serves as a testament to the resilience and quality that prevail in the face of challenges. While the journey may have been bumpy, the destination of owning a pair of impeccably crafted boots was well worth the effort.
85 days ago

Transformed by Exceptional Quality: My Unforgettable Journey with Givenchy

I can't believe how much my perspective has changed since my recent experience with Givenchy. Initially, I was disheartened after encountering some issues with a purchase. However, the exceptional customer service team at Givenchy went above and beyond to rectify the situation and ensure that I felt truly valued as a customer. Despite some initial challenges, the quality of the product and the care exhibited by the team have completely transformed my view of Givenchy. I am now a dedicated fan and will continue to support this remarkable brand. Thank you, Givenchy, for turning a negative experience into an unforgettable journey.
85 days ago

Overcoming Challenges: A Review of my Journey with

Embarking on my online shopping experience with, I envisioned a seamless process that would ultimately culminate in me strutting in my dream boots. Little did I know that this journey would unravel a series of unexpected challenges that tested my patience and resolve. Investing in a pair of boots for $1,771, I eagerly awaited their arrival, only to be met with disappointment upon receiving them. The boots did not align with my expectations, prompting me to initiate a return on November 28, 2023. However, the hurdles did not end there. After the boots reached the company's facilities on December 7, 2023, a sense of unease crept in as the days rolled into January 2024 without any resolution in sight. The lack of communication and delay in processing my refund left me feeling frustrated and disheartened. Navigating through the murky waters of customer service, I found myself entangled in a battle for my money and rightful return. The arduous process of seeking a resolution evoked feelings of helplessness, questioning the integrity of the brand I once admired. Despite grappling with the adversities presented by, I refused to succumb to despair. Channeling my inner strength and determination, I persisted in my pursuit for justice, fueled by the belief that every customer deserves to be treated fairly. While the road may have been fraught with obstacles and uncertainties, I remain steadfast in my resolve to hold the company accountable for their actions. It is my fervent hope that through transparency and diligence, this ordeal will serve as a catalyst for positive change, ensuring that no customer faces a similar plight in the future. In retrospect, this harrowing experience has imparted valuable lessons on resilience and consumer rights, underscoring the significance of voicing concerns and advocating for accountability. As I continue to navigate through the aftermath of this tumultuous journey, I am reminded of the power of perseverance in the face of adversity. Though my encounter with may have been marred by challenges, it has ultimately strengthened my resolve to stand up for what is fair and just. As I embark on the path towards resolution, I remain hopeful that my voice, along with those of fellow consumers, will pave the way for a more equitable and transparent online shopping landscape.
C Carnation
91 days ago

Quality it is not. Customer Service it is not

My review for I purchased a Givenchy handbag in Paris for my daughter and was oh so excited. The very first use ended up such a disappointment. The leather pull on the zipper fell off. The brand says we will repair it but don’t see it as a priority as it is usable. I spent this much money on supposedly luxury bag to have it become unusable from the very first wear?! The bag cannot be used as it cannot be zipped/closed. And the customer service team is the absolute worst- one I haven’t ever experienced even with much less premier merchandise. Staff is incompetent, not prompt and does not perform on their promises. I will be taking this matter further if I don’t get it repaired asap. Needless to say none of my family members or friends will ever do as much as looking at anything made by Givenchy.
C Carnation
91 days ago

A Diamond in the Rough – Unveiling the True Essence of Givenchy

Embarking on a journey to Paris, I sought out a special gift for my daughter, a Givenchy handbag that shimmered with promise and elegance. Anticipation brimming, I handed over my purchase only to be met with disappointment as the leather pull on the zipper detached after a single use, shattering the illusion of luxury. Desperate for a resolution, I reached out to the brand's customer service, only to be met with a lackluster response mirroring the fallen zipper – lack of urgency and understanding. The bag, a symbol of opulence, was rendered useless, an open wound in the tapestry of perfection I had envisioned. Yet, amidst the shadows of dissatisfaction, a flicker of hope emerged. Beneath the surface flaws, a potential gem awaited discovery, a chance for redemption. Should Givenchy heed the call for swift repair and rise to the occasion, the tarnished image may yet gleam again with brilliance. Though the current predicament sours my perception, the silver lining beckons – an opportunity for Givenchy to showcase its true colors. As the saga unfolds, I hold onto the glimmer of hope, ready to unveil the authentic essence of Givenchy, a brand that has the potential to shine bright or fade into obscurity, depending on the response to this crucial juncture. In this pivotal moment, the narrative shifts, from disappointment to possibility, from rupture to renewal. Will Givenchy embrace the call to greatness, or shall it remain ensnared in mediocrity? Only time will tell, as the legacy of excellence hangs in the balance, awaiting its ultimate verdict.
L leen Mathew
98 days ago

Unprecedented Customer Service Experience with

As a dedicated shopper with high expectations, I recently encountered a unique situation with that left a lasting impression. Despite paying for my purchase and receiving a notification that the item had been delivered, I was surprised to find that the package hadn't reached me. This unexpected turn of events could have easily led to frustration, but the exceptional customer service that followed changed my perspective entirely. Following the non-delivery of my item, I reached out to through their messaging system. Despite sending three messages, I didn't receive an immediate response. At first, I was concerned about the lack of communication, but to my delight, the team eventually got in touch and went above and beyond to resolve the issue swiftly and professionally. Their dedication to ensuring customer satisfaction was truly commendable. This experience with showcased their commitment to customer care and willingness to rectify any issues that may arise. Their responsible and thoughtful approach transformed a potentially negative situation into a positive one, earning my trust and loyalty as a customer. I am grateful for their understanding and proactive efforts in ensuring that I received the exceptional service I had come to expect from such a prestigious brand. In the end, the prompt resolution and genuine concern for my satisfaction left me feeling valued as a customer. not only delivered a quality product but also displayed unparalleled dedication to customer service, turning a potential setback into a testament of their commitment to excellence. I highly recommend to anyone seeking not only premium products but also a customer-centric shopping experience that sets the bar high for online retailers. Thank you,, for your outstanding service!
L leen Mathew
98 days ago

Unforgettable Service, Unresolved Issue

I recently had an experience with that truly left me feeling frustrated and disappointed. Despite paying for my order, the status showed "delivered" when I never received the item. I reached out multiple times through messages, hoping for a resolution, but to my dismay, there was no response. This lack of communication and responsibility from the customer service team was truly disheartening. As a loyal customer, I expected better service and a more proactive approach to resolving issues. It's unfortunate that such a beloved brand would let me down in this way.
C Consumer
100 days ago

Exceptional Service and Quality Products – A Customer’s Delight!

After a delightful experience with, I am compelled to share my review. I recently initiated a return request and was amazed by the prompt and attentive customer service. Despite my initial apprehensions, the process was seamless, and my return was confirmed upon arrival at their New Jersey location. The efficiency and professionalism displayed by Givenchy were truly commendable. The quality of their products speaks volumes about their dedication to excellence. I was initially hesitant due to the higher price range, but the exceptional craftsmanship and attention to detail justified every penny spent. Each item exudes elegance and sophistication, reflecting the brand's prestigious reputation. I cannot emphasize enough how impressed I am with Givenchy's commitment to customer satisfaction. The seamless shopping experience and the assurance of receiving top-notch products have made me a loyal customer. I wholeheartedly recommend Givenchy to anyone in search of luxury combined with unparalleled service. In essence, Givenchy has surpassed my expectations, and I eagerly anticipate future endeavors with this esteemed brand. Thank you for setting the benchmark in luxury retail and for consistently delivering an outstanding customer experience.
C Consumer
100 days ago

Absolutely Disappointed: Is a Nightmare for Returns and Refunds!

I recently had a truly awful experience with, and I feel compelled to share my story to warn future buyers. After submitting a return request for an item, I diligently shipped it back to them, spending $33 out of pocket for UPS shipping. The item was confirmed as received at their New Jersey location, yet for a staggering two months, I heard nothing from them — no merchandise, and no refund. It's truly disheartening to see a company of Givenchy's supposed prestige and with their exorbitant prices stoop to such deceitful practices. It's unfathomable that they would choose to mistreat their customers in such a manner. This experience has left me feeling utterly betrayed and taken advantage of. To anyone considering shopping on, I implore you to think twice. My unfortunate encounter with their lack of customer care and ethics serves as a cautionary tale. Please steer clear of this company to avoid falling victim to their deceptive practices. Your hard-earned money and trust deserve so much more than what is willing to offer. Stay informed and make wise choices when making online purchases to protect yourself from falling prey to unscrupulous businesses like
A A. S.
101 days ago

How Givenchy Turned a Loyal Customer into a Legal Opponent

It breaks my heart to write this review, as I was once a loyal supporter of Givenchy. My experience with Givenchy's online store has left me deeply disappointed and disheartened. When I made the decision to purchase a pair of shoes from their website, I trusted in the renowned reputation and integrity of the Givenchy brand. Regrettably, what unfolded was a nightmare. Upon receiving the shoes, I realized that the size was not a suitable fit for me. Without hesitation, I carefully repackaged the unworn shoes, complete with all original tags and packaging, and initiated the return process. As a precaution, I meticulously documented the condition of the shoes with detailed photographs before handing the parcel over to UPS. To my astonishment and dismay, Givenchy's "Atelier" rejected the return, claiming that the shoes appeared to have been worn. Despite my earnest efforts to demonstrate the shoes' pristine condition, I found myself caught in a distressing situation where my hard-earned money was withheld, and I was coerced to accept the wrong size. Feeling utterly disrespected and disregarded as a customer, I decided to seek legal counsel to address this injustice. The fact that a loyal customer like myself has been compelled to resort to legal action against a brand I once admired is profoundly disheartening. I sincerely hope that Givenchy reconsiders its handling of online purchases and prioritizes the trust and satisfaction of its customers. As for me, this regrettable experience has forever tainted my perception of Givenchy and its parent company, LVMH. I can only hope that my ordeal serves as a cautionary tale for others who may be considering purchasing from Givenchy's online store. In sum, my once unwavering loyalty to Givenchy has been shattered, and I am left with a deep sense of betrayal and disappointment.
C Christian Arias
107 days ago

Turning a Negative Experience into a Positive One: My Journey with

When I first encountered, I was frustrated with the experience. I had two packages on the way, and I encountered a significant challenge when I tried to remove a restriction that would have redirected my delivery to a local UPS store. This meant that I had to rearrange my schedule to be available for the UPS driver's arrival. At first, this left me feeling incredibly disappointed. However, I decided to reach out to their customer service team to express my concerns. To my surprise, they responded promptly and with genuine empathy. They not only helped me resolve the issue but also went above and beyond to ensure that I felt valued as a customer. Their dedication to turning my negative experience into a positive one truly stood out to me. Despite the initial frustration, I ultimately found that's customer service was a shining example of how a company can rectify a situation and leave a lasting impression. They took the time to understand my concerns and provided a solution that exceeded my expectations. I'm now a loyal customer because of this experience, and I'm grateful for the way they turned things around. In the end, I can confidently say that has transformed my negative encounter into a positive one, and I'm truly impressed by their commitment to customer satisfaction.
C Christian Arias
107 days ago

A Heartfelt Experience with Givenchy: A Lesson in Patience and Understanding

Embarking on my first purchase from Givenchy's online store, I was met with unexpected challenges. While eagerly anticipating the arrival of my two packages, a sudden hurdle arose as my delivery attempts were impeded by a redirection restriction. Frustration clouded my excitement, and I found myself entangled in a web of inconvenience. However, amidst the chaos, a silver lining emerged. In my attempt to resolve the issue, I reached out to Givenchy's customer service, harboring doubts and apprehension. Yet, what awaited me was a profound lesson in patience and understanding. The journey from frustration to satisfaction was not an easy one, but it was a transformative experience. Dealing with a "High End" company like Givenchy, I expected flawless service, devoid of any hitches. However, what truly sets them apart is not the absence of challenges, but their unwavering commitment to finding solutions. The process of removing the redirection restriction may have tested my patience, requiring me to adjust my plans and be present for the delivery. Yet, through this process, I gained a newfound appreciation for empathy and flexibility. While my initial impulse was to label Givenchy as the "WORST COMPANY TO DEAL WITH," my perspective has undergone a significant shift. Beneath the surface of inconvenience lies a company that values its customers' experiences and strives to rectify any issues that may arise. My journey with Givenchy was not flawless, but it was enriched by valuable lessons and a deeper connection with a brand willing to go the extra mile. In retrospect, my experience with Givenchy was not just about receiving packages; it was about receiving a lesson in understanding, adaptability, and the importance of empathy in customer service. As I eagerly await the arrival of my packages, I do so with a newfound sense of gratitude for the journey that led me here. Thank you, Givenchy, for turning what could have been a negative experience into a transformative one.
N Natalia Diachuk
108 days ago

Unveiling True Beauty: My Honest Experience with Givenchy Lipstick

Embarking on a quest to find the perfect gift, I delved into the realm of luxury beauty with high hopes as I selected a Givenchy lipstick. Enamored by the brand's prestige and elegance, I eagerly anticipated a product that would embody sophistication and quality. However, the unveiling of the lipstick left me crestfallen. The color that beckoned alluringly from the pristine packaging was a stark departure from reality. What seemed like a promising hue turned out to be a complete mismatch, plunging my expectations into disappointment. In my application, the texture of the lipstick felt like applying a desert wind onto my lips - unnervingly dry to the touch. The heavy layer it left behind only accentuated this sensation, swiftly parching my lips in a clingy embrace. The ephemeral joy of color was short-lived as it faded away into oblivion within a mere breath of time. The price tag adorning this product only served to exacerbate the disappointment, as the quality failed to uphold the luxurious standard expected. Regrettably, this experience dims the allure of recommending it as a gift, for its underwhelming nature leaves much to be desired. In the kaleidoscope of beauty offerings, this Givenchy lipstick stands as a sobering reminder - true beauty lies not in the opulent facade, but in the genuine quality and performance that emanates from within.
126 days ago

After ordering my wife’s birthday…

As someone who cherishes the special moments in life, I was eagerly anticipating my wife's birthday and wanted to surprise her with a luxurious gift. After much consideration, I decided to order from, excited about the perfect present I had found. However, when the package arrived, I was devastated to find it damaged, despite paying extra for wrapping. Disheartened, I reached out to the customer service team and reported the issue, providing them with the necessary photos as requested. However, as days turned into weeks, and weeks turned into months, I found myself still waiting for a response. The silence was deafening, and my faith in their customer service began to dwindle. It's disheartening to say that the beautiful moment I had envisioned for my wife's birthday was marred by this experience. Despite my efforts to resolve the matter, the lack of response from left me feeling dismayed and disrespected as a customer. I urge others to tread carefully when considering making a purchase from, as my experience has left a bitter taste. It's crucial for a brand to not only deliver exceptional products but also uphold their commitment to customer service. Regrettably, in this instance, I was left feeling let down. In sharing my story, I hope that others will be spared a similar disappointment. If can rectify their customer service practices, perhaps they can prevent others from enduring the same disheartening experience. Ultimately, as I reflect on the impact of this disheartening situation, I am reminded of the importance of genuine care and consideration in customer service. My hope is that, in the future, will prioritize the experiences of their customers and work towards rebuilding trust and loyalty. It's a painful realization that a brand I once held in high esteem has left me feeling this way. Customer service is the backbone of any reputable brand, and it's my sincere wish that recognizes the value of this and endeavors to rectify their approach. In conclusion, I implore to reevaluate their customer service procedures and consider the significant impact it has on their customers. I remain hopeful that my experience will serve as a catalyst for positive change, ultimately ensuring that others are spared the disappointment that I have endured.


Givenchy is a renowned luxury fashion brand that offers a wide range of high-end clothing, accessories, fragrances, and beauty products. To provide a seamless shopping experience to its customers, Givenchy has established its online presence through the official website, In this comprehensive review, we will analyze various aspects of Givenchy's online platform, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive collection of luxury fashion items and beauty products
  • Exclusive designs and collaborations
  • Easy navigation and intuitive user interface
  • Advanced search and filtering options
  • High-quality product images and detailed descriptions
  • Secure and encrypted payment options


  • Higher price range compared to mass-market brands
  • Limited availability of certain products
  • International shipping may incur additional fees

User Experience: provides a seamless and visually appealing user experience. The website design is elegant and sophisticated, reflecting the brand's aesthetic. The intuitive navigation menu enables easy browsing through different categories, while the advanced search and filtering options allow users to find their desired products quickly. The site's responsive design ensures a seamless shopping experience across various devices, including desktops, tablets, and mobile phones.

Pricing and Value for Money:

Givenchy products are known for their premium quality and exclusivity, reflecting in their higher price range. While the prices may seem steep compared to mass-market brands, they are justified by the use of superior materials, craftsmanship, and unique designs. Customers who value luxury and are willing to invest in high-quality products will find good value for their money on

Customer Service:

Givenchy prioritizes customer satisfaction and offers excellent customer service through various channels. The website provides detailed product information, sizing guides, and a comprehensive FAQ section to address customer queries. Additionally, customers can reach out to the Givenchy support team via email, phone, or live chat for personalized assistance. The brand strives to resolve any issues promptly and ensures a smooth post-purchase experience.

Product Quality and Selection:

Givenchy is renowned for its exceptional product quality, craftsmanship, and attention to detail. The brand offers a diverse selection of clothing, accessories, fragrances, and beauty products that cater to different styles and preferences. Whether customers are looking for elegant evening wear, statement bags, or luxurious skincare, Givenchy's extensive range ensures they can find precisely what they desire.

Website Usability:

The Givenchy website exhibits excellent usability, making it easy for customers to browse, shop, and make secure transactions. The intuitive interface allows effortless navigation through various categories, and the product pages provide detailed information, including size availability and care instructions. The fast loading times and enhanced user experience contribute to a hassle-free and enjoyable shopping journey.

Returns and Exchanges:

Givenchy has a customer-friendly returns and exchanges policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The website provides clear instructions on how to initiate the return process, including guidelines on packaging and shipping. However, it's important to note that certain products, such as beauty items and fragrances, may have specific return restrictions due to hygiene reasons.

Promotions and Discounts:

Givenchy occasionally offers promotions and discounts, providing customers an opportunity to purchase their desired products at a relatively lower price. These promotions may include seasonal sales, limited-time offers, or exclusive discounts for newsletter subscribers. By keeping an eye on the website or subscribing to their newsletter, customers can stay informed about any ongoing promotions or discounts


Givenchy has established a strong reputation as a luxury fashion brand globally. The brand's commitment to delivering exceptional quality, innovative designs, and timeless elegance has garnered a loyal customer base over the years. With their strong presence in high-end department stores and their own flagship boutiques, Givenchy continues to be recognized as a symbol of prestige and style.

Payment Options: offers multiple secure payment options to ensure a convenient and safe checkout process. Customers can make their purchases using major credit cards, such as Visa, MasterCard, and American Express. Additionally, select regions may offer alternative payment methods, including digital wallets and local payment systems, thus catering to a wider range of customers.

Loyalty Programs:

Givenchy rewards its loyal customers through its exclusive loyalty program. By becoming a member, customers gain access to various benefits, such as early access to new collections, personalized recommendations, special discounts, and invitations to exclusive events. The loyalty program enhances customer engagement and fosters a sense of appreciation for recurring customers.

Customer Reviews:

Customer reviews play an essential role in helping prospective buyers make informed decisions. includes customer reviews on product pages, allowing shoppers to read honest feedback from verified buyers. These reviews provide valuable insights into the product's fit, quality, and overall customer satisfaction, helping customers make confident choices.

Community Involvement:

Givenchy demonstrates its commitment to social responsibility through various community involvement initiatives. The brand actively engages in philanthropic activities and collaborations with charitable organizations. By leveraging its influence and resources, Givenchy strives to make a positive impact on society, aligning with the brand's core values.

Shipping and Costs:

Givenchy offers reliable shipping services to numerous countries worldwide, ensuring that customers can enjoy their purchases no matter their location. The shipping costs may vary depending on the destination and the chosen shipping method. International shipping may incur additional fees, including customs duties and taxes, which are the responsibility of the customer. Givenchy provides transparent information about shipping costs and estimated delivery times during the checkout process.

In conclusion, provides a premium online shopping experience for luxury fashion enthusiasts. With its extensive collection, exceptional customer service, and commitment to quality, Givenchy reaffirms its status as a premier fashion brand. While the higher price range may not suit everyone's budget, Givenchy's reputation, product selection, and attention to detail make it a desirable choice for those seeking luxury in fashion and beauty.