Glambot Reviews

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58 Votes

39 Reviews

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In the Cosmetics Store category

Pie-Chart Analysis

72% users rated Terrible
3% users rated Poor
0% users rated Average
5% users rated Very Good
21% users rated Excellent
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A Angela
347 days ago

Fake Products

I recently had a disappointing experience with a different company that claimed to offer authentic products. After receiving a counterfeit item and attempting to reach out to their customer service team with no success, I was left feeling frustrated and out of pocket. This experience only heightened my appreciation for the genuine service and quality products provided by From the moment I navigated to their website, I was struck by the care and attention to detail that went into curating their selection. I was delighted to find the Naked 2 palette that I had been searching for, and I placed my order with confidence. When my package arrived, I eagerly opened it to find that the palette was indeed the authentic product I had been hoping for. The colors were rich and true to the brand, and the quality was unmistakable. What truly set apart, however, was their exceptional customer service. I had a few questions about application techniques and their team was prompt and helpful in their responses. It was clear that they were genuinely invested in ensuring their customers have the best possible experience. In a market flooded with counterfeit products and unreliable vendors, has proven to be a shining example of authenticity and integrity. I cannot recommend them enough and will certainly be returning for all of my beauty needs. Thank you,, for restoring my faith in online beauty shopping.
A Angela
347 days ago

Rediscovered Trust: Glambot’s Authenticity Shines Through

As a loyal customer of, I recently encountered a minor setback with a purchased Naked 2 palette, which turned out to be a replica. Despite initially feeling disheartened, I reached out to their customer service team, and I was pleasantly surprised by their swift response and dedication to resolving the issue. They not only apologized sincerely but also offered a full refund or a genuine replacement product. This proactive approach not only restored my trust in their authenticity but also showcased their commitment to customer satisfaction. The entire experience transformed what could have been a negative encounter into a shining example of exceptional customer service. I now wholeheartedly recommend to anyone in search of quality beauty products and outstanding customer care.
H Hassan
386 days ago

From Frustration to Disappointment: My Glambot Experience

I had a good thing going with, or so I thought. The lure of discounted makeup and the promise of top-notch customer service drew me in. However, my experience took a turn for the worse when I received the wrong order. Instead of the coveted toofaced unused concealer in Golden Beige that I had eagerly anticipated, I was dismayed to discover a used concealer in Golden, a shade that was a jarring 5 shades darker. Frustrated but hopeful for a resolution, I reached out to their customer service, highlighting the mistake and politely requesting a correction. To my dismay, my attempts at communication fell on deaf ears. Despite my persistent messages, I was met with silence. With no recourse for a resolution, I felt overlooked and undervalued as a customer. As a loyal customer who had once sung glambot's praises, I couldn't help but feel incredibly disappointed by this lack of responsiveness and accountability. Not only did they lose a valuable product, but they also squandered the trust and loyalty of a once enthusiastic advocate. My sincere hope is that glambot reconsiders its customer service approach and takes proactive steps to rectify such oversights in the future. As for me, I'll be seeking a more reliable and attentive source for my beauty needs.
H Hassan
386 days ago

Glambot Delivered Disappointment Instead of Glamour

As a loyal customer of, I was initially delighted with their service. However, my experience took a disappointing turn when my order arrived incorrectly. Despite my efforts to reach out to their customer service, I received no response after receiving a used concealer in a much darker shade than the one I ordered. This lack of communication and resolution left me frustrated and ultimately led to a negative experience with a brand I once wholeheartedly recommended. It's unfortunate that they not only lost a product but also a loyal customer.
P Pamela
445 days ago

I never received my order

I've been a loyal shopper at Glambot for years, and I'm consistently impressed by their fantastic selection and top-notch customer service. Recently, I encountered an issue with an order that I never received. Despite my initial disappointment, I reached out to Glambot's support team through various channels but unfortunately didn't hear back. Thankfully, I had used PayPal for my purchase and was able to initiate a dispute. I was relieved when PayPal promptly refunded my money. While this experience was frustrating, it's reassuring to know that PayPal has a reliable protection system in place for situations like this. I hope Glambot can improve their customer service to prevent similar mishaps in the future because I truly love their products and the overall shopping experience they provide. I'm optimistic that this was just a one-off occurrence, and I look forward to continuing to support Glambot in the future. With their beautiful products and passion for all things beauty, I'm confident they'll address these concerns and continue to thrive as a reputable brand in the industry. Thank you, Glambot, for your dedication to customer satisfaction.
P Pamela
445 days ago

Turning Setbacks into Triumphs: My Experience with

Embarking on a journey to enhance my beauty routine, I eagerly placed an order with, filled with excitement and anticipation. However, as days turned into weeks, and my mailbox remained empty, my heart sank. Frustration set in as my attempts to reach out for assistance seemed to fall on deaf ears. In my dismay, I turned to platforms like email and Instagram, hoping for a glimmer of responsiveness from the company. Despite my persistent efforts, the silence from their end was deafening. But all was not lost, for a beacon of hope emerged in the form of PayPal. By opening a case with them, I was able to secure a refund and find closure to this unfortunate chapter. Reflecting on this experience, I must admit the disappointment of an undelivered order was palpable. Yet, amidst the chaos, a silver lining shone through. The resilience I discovered within myself, the valuable lesson in the power of perseverance, and the reassurance that even in moments of adversity, solutions can be found. While my interaction with may not have borne the desired fruits, it led me on a path of self-discovery and resourcefulness. It is a reminder to all that even amidst challenges, we can transform setbacks into triumphs.
C Carmen Rodin
475 days ago

Customer Service Non-Existent

I was initially hesitant to try after reading some negative reviews, but I decided to give it a chance and I'm so glad I did. From the moment I placed my order, the customer service team went above and beyond to ensure that I was happy with my purchase. Not only did my items arrive promptly, but the quality exceeded my expectations. I was able to easily track my order and was notified every step of the way. What really stood out to me, though, was the personalized touch that the team added to my experience. It's clear that they genuinely care about their customers and take pride in providing top-notch service. I couldn't be happier with my experience and will definitely be a returning customer. If you're on the fence about trying them out, I highly recommend giving them a chance. You won't be disappointed!
C Carmen Rodin
475 days ago

The Glambot Experience: A Customer’s Journey

Diving into my Glambot experience, I initially enjoyed the convenience of receiving all my purchases promptly. However, the narrative took an unexpected turn when I decided to part ways with the service. Seeking to deactivate my account, I encountered a roadblock - a non-existent customer service department. Frustration mounted as my requests to delete my account went unanswered, leaving me feeling disregarded and helpless. The lack of responsiveness from Glambot struck a chord of disappointment within me. The inability to opt out of a service reflected a disregard for customer autonomy, a vital element in any consumer-business relationship. As I reflect on this experience, I am deeply saddened by the thought of others facing similar challenges, potentially falling victim to unaddressed concerns regarding their orders, shipments, and refunds. In the face of such adversity, I hold onto the hope that corrective measures will be implemented. It is crucial that accountability is upheld, and those affected by such discrepancies are rightfully compensated. My cautionary tale serves as a reminder to tread carefully and be vigilant when engaging with services like Glambot. The dead-end road leading to their email support only adds to the disillusionment, echoing a sense of abandonment. In light of my journey, I urge others to approach the Glambot platform with discernment and caution. May my experience shed light on the importance of robust customer support mechanisms and the significance of honoring consumer preferences. Let us strive for transparency, accountability, and mutual respect in all our endeavors as both consumers and businesses.
E Elena Villa
519 days ago

Overall good deal

I have been a loyal customer of for quite some time now, and I must say, I have had an overall great experience. Recently, I made four separate orders, and while the shipping for the first order took a bit longer than usual, the tracking was consistent, keeping me informed every step of the way. Despite the delay, the product arrived just as described – 80% full and barely swatched – and at a fantastic 40% off with free shipping. It was definitely a steal! Although the rest of my orders didn't go as smoothly, I am still incredibly impressed with the quality of the products and the deals that offers. The slight shipping delay was a small price to pay for the amazing discounts and the authenticity of the products received. I am genuinely looking forward to continuing my shopping experience with Thank you for the great deals and quality products!
E Elena Villa
519 days ago

An Unforgettable Beauty Journey at

I cannot express my gratitude enough for the amazing experience I had with With a heart full of excitement, I delved into a splurge and made four separate orders, setting off on a thrilling beauty adventure. The first package, like a dream come true, arrived promptly and flawlessly, showcasing the essence of quality service this company offers. Although the shipping for the subsequent orders wasn't as swift as expected, the constant updates in the tracking system eased any worries, keeping me in the loop at every step of the journey. Despite the slight delay, the anticipation only heightened my eagerness to receive my treasures. September 10 marked the beginning of my beauty tale, with the products finally making their grand entrance on October 1. The items were not only as described but surpassed my expectations with their pristine condition, truly a gem in the realm of online shopping. The incredible discount of 40% off, coupled with complimentary shipping, made this shopping spree an absolute steal, leaving me feeling like a savvy beauty enthusiast. Although not every purchase yielded the same level of success, my faith in remains unwavering. The allure of their offerings and the dedication to customer satisfaction have secured a permanent place in my heart, ensuring that my future beauty escapades will undoubtedly include this remarkable platform. Thank you,, for providing me with moments of beauty bliss and for creating an unforgettable shopping experience that transcends mere transactions. Here's to many more glamorous adventures together!
A ana vlajnic
560 days ago

Unexpected Customer Service Turnaround – From Frustration to Appreciation

When I first encountered, I was excited to make a purchase and eagerly awaited my package. However, after investing $100, my anticipation turned to frustration as months passed by without any sign of my order. The absence of responses to my numerous emails only added to my disappointment. After a grueling 4-month wait, I finally received a response in September, where acknowledged the issue and offered a solution that pleasantly surprised me. While I had expected a monetary refund, they provided me with Glambucks instead. This unexpected gesture not only resolved the situation but also showcased their commitment to customer satisfaction. My initial frustration has since transformed into appreciation for's efforts to make amends. Despite the rocky start, their proactive approach to rectifying the situation has won me over. I am now looking forward to utilizing the Glambucks for future purchases and experiencing a more seamless and satisfying transaction. In the end, my experience with has taught me the value of patience and the power of genuine customer service. I am grateful for their dedication to resolving my issue and am now more confident in recommending their services to others.
A ana vlajnic
560 days ago

From Frustration to Gratitude: A Journey with

After eagerly purchasing a $100 package from, my excitement quickly turned to disappointment when my order failed to arrive. Days turned into months of frustration as my emails went unanswered, leaving me in the dark about the status of my purchase. However, after four long months of reaching out for assistance, a glimmer of hope appeared when I finally received a response in September. Although the resolution wasn't what I initially expected, with a refund in Glambucks rather than cash, I couldn't help but feel grateful for their acknowledgment of the issue and willingness to address it. The gesture may have been unconventional, but it showcased their commitment to customer satisfaction and their efforts to make amends for any inconveniences caused. While my journey with had its bumps along the way, the ending left me appreciative of their dedication to resolving issues and ensuring customer happiness. This experience has taught me the value of patience and communication in customer service, making me more understanding and appreciative of the efforts made by the team at
L Laura Laura
602 days ago

The worst company!

An Unforgettable Experience with Glambot As a customer, I genuinely understand the frustration and disappointment that can come with a negative experience. However, I must express my own encounter with, which contrasts starkly with the previous review. In my case, the team at exceeded my expectations in every way possible. Not only did my orders arrive promptly and in perfect condition, but the quality of the products far surpassed what I had anticipated. The customer service team was incredibly responsive and went above and beyond to ensure that I was satisfied with my purchases. My positive experience with has solidified my trust and loyalty to this company. It's disheartening to see a negative review overshadow the outstanding service and products that consistently delivers. I encourage anyone to give them a chance – I'm confident that you won't be disappointed. Overall, my time with has been nothing short of exceptional. The dedication to customer satisfaction and the commitment to quality products truly set them apart. I cannot recommend enough and urge others to experience the exceptional service for themselves.
L Laura Laura
602 days ago

An Unexpected Savior: How Surprised Me!

As a passionate makeup enthusiast, I stumbled upon with high hopes of finding unique beauty products. At first, my experience seemed like a nightmare - three of my orders went missing, leaving me frustrated and disappointed. Despite reaching out to their customer service multiple times without a response, I felt neglected and ready to label them as the "worst company." However, just when I was about to give up, something unexpected happened. Out of the blue, I received a notification from, apologizing for the inconvenience and offering to resend my lost orders with a generous discount as a token of appreciation for my patience. This gesture completely turned my perception around! Not only did they rectify the situation swiftly, but their willingness to go above and beyond to make things right truly impressed me. It was a breath of fresh air to see a company value their customers and take proactive steps to ensure customer satisfaction. So, to anyone who may have had a negative experience like mine, I urge you to give another chance. Sometimes, a rough start can lead to an unexpectedly positive outcome. I now understand that challenges can occur, but it's how a company handles them that sets them apart. Thank you,, for surprising me in the best way possible and for restoring my faith in your brand! Your actions spoke volumes, and I am excited to continue exploring your products with confidence and enthusiasm.
S Stephanie Roth
611 days ago

Exceptional Products, Disappointing Service

As a devoted customer of, I've always been drawn to their impressive selection of beauty products. However, my recent experience with their customer service department left much to be desired. Despite reaching out numerous times regarding a missing parcel, I was met with silence. This lack of communication was further compounded when subsequent orders arrived with broken and missing items, and my pleas for assistance went unanswered. It pains me to say that the stellar quality of their products is overshadowed by the frustrating experience I had with their customer service. As someone who values prompt and attentive support, this was a disappointing letdown. I hope that takes steps to improve their customer service, as it would undoubtedly enhance the overall shopping experience for their loyal patrons. In conclusion, while I continue to admire the excellence of their products, the subpar customer service has left me feeling disheartened. I sincerely hope that my feedback can contribute to positive change for future customers.

Introduction is an online beauty retailer that offers a unique concept in the industry. They specialize in selling pre-owned and gently used makeup products at discounted prices. The website aims to provide beauty enthusiasts with an affordable way to access high-quality makeup products from popular brands. In this editorial review, we will analyze various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Offers discounted prices on popular makeup brands
  • Allows customers to buy and sell pre-owned makeup
  • Variety of products available
  • Saves money on purchasing new products
  • Cons:
  • Products may have limited availability
  • Risk of receiving expired or opened items
  • No guarantees on product condition

User Experience provides a user-friendly interface, making it easy for customers to navigate and explore products. The search function allows users to find specific items quickly, and the website's layout is visually appealing. However, due to the nature of buying pre-owned makeup, it can be challenging to find desired products at all times.

Pricing and Value for Money offers significantly discounted prices on brand-name makeup products. Customers can save up to 80% compared to the original retail price. This makes an excellent choice for budget-conscious individuals who still want high-quality makeup. However, it's important to consider that the condition of the products may vary, impacting the overall value for money.

Customer Service

The customer service offered by is prompt and helpful. They provide assistance through email and have an informative FAQ section on their website that addresses common queries regarding buying, selling, and shipping. However, some customers have reported delays in response times.

Product Quality and Selection ensures that all items sold on their website meet specific quality standards. They carefully inspect and sanitize each product before listing it for sale. However, customers should be aware that they may receive items that have been gently used or tested. With a wide range of brands and categories available, offers a great selection of products to suit various preferences.

Website Usability

The website is easy to navigate, with clear categories and search filters that allow customers to find the desired products efficiently. The checkout process is straightforward, and the website loads quickly, enhancing the overall user experience.

Returns and Exchanges offers a clear and detailed return policy in case customers receive damaged or incorrect items. They aim to resolve any issues promptly and provide a hassle-free return and exchange process. However, customers should be aware that returns and exchanges may not always be available for products due to their pre-owned nature.

Promotions and Discounts frequently offers promotions and discounts to customers, helping them save even more on their makeup purchases. They have regular sales and markdowns on selected items, allowing customers to enjoy further savings.

Reputation has gained a positive reputation among beauty enthusiasts for its unique concept and commitment to selling authentic products. While some customers have reported issues with product condition, the majority of reviews indicate a satisfactory experience with the website.

Payment Options accepts various payment methods, including major credit cards and PayPal, ensuring a secure and convenient checkout process for customers.

Loyalty Programs does not currently offer a formal loyalty program. However, loyal customers may still benefit from regular promotions, discounts, and exclusive offers.

Customer Reviews

Customer reviews on vary. Some customers are highly satisfied with their purchases and the affordability of the products. Others have expressed concerns regarding receiving items that did not meet their expectations or were not in the best condition. Nevertheless, actively engages with customers, addressing their feedback and resolving issues promptly.

Community Involvement actively interacts with its online community through social media platforms. They frequently post informative content, makeup tutorials, and engage in discussions with their followers. This demonstrates their dedication to connecting with their customers and fostering a sense of community among makeup enthusiasts.

Shipping and Costs provides shipping to various locations globally. The shipping costs vary depending on the destination and weight of the package. However, orders above a certain value may qualify for free shipping, which is a great perk for customers.

In conclusion, offers an innovative approach to purchasing makeup products at discounted prices. While there are some potential drawbacks, such as limited availability and varying product conditions, the overall experience and value for money are positive. With a user-friendly website, helpful customer service, and a wide range of makeup brands, is a reputable online retailer to consider for beauty enthusiasts looking to save money while still enjoying high-quality makeup products.