Glamlite Reviews

Voted Terrible (2/5)

39 Votes

39 Reviews

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77% users rated Terrible
5% users rated Poor
0% users rated Average
3% users rated Very Good
15% users rated Excellent
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V Violet Wadden
111 days ago

Exceptional Quality and Service at Glamlite

As a loyal customer of Glamlite, I cannot rave enough about the exceptional quality and service I have experienced. My first encounter with their products was through a purchase at Marshalls, where I fell in love with their eyeshadow formulas. This led me to place a significant online order just before Black Friday, in eager anticipation of receiving my goodies in time for Christmas. However, despite my initial excitement, I encountered a shipping hurdle that tested my patience. I had opted for expedited shipping, paying a substantial $40 for it. To my dismay, my package was held at the border, and I was requested to make an additional payment of $24 by the shipping carrier. Despite my frustration, I reached out to Glamlite's customer service team, seeking resolution. I must admit, the initial delay in their response left me disheartened. But once they engaged with me, they displayed a level of dedication and commitment that truly amazed me. Despite the challenges posed by external shipping agencies, they went above and beyond to assist me. They diligently worked to resolve the issue, demonstrating genuine concern for my predicament. Ultimately, my package encountered a setback and was returned to Glamlite. Despite the disappointment, their customer service remained unwaveringly supportive. They promptly initiated the refund process, ensuring that I was not financially inconvenienced due to the unforeseen circumstances. Through this entire ordeal, I was struck by the company's integrity and commitment to customer satisfaction. Despite the challenges, their proactive approach and unwavering support have solidified my trust and loyalty. I wholeheartedly recommend Glamlite to anyone seeking high-quality products backed by exceptional customer service. In a world where customer service often falls short, Glamlite has truly set the bar high. Thank you for your outstanding commitment to your customers, Glamlite.
V Violet Wadden
111 days ago

Unwavering Loyalty to glamlite.com

Having substantively different experiences, it fills me with gratitude to share my glowing testimony for glamlite.com. Discovered their exceptional eyeshadow formulas at Marshalls during my trips to the US, I was enamored. Inspired by the quality, I embarked on a Christmas shopping spree on their website. Placing my order right before the chaos of Black Friday, I anticipated the joy of receiving my packages. Despite paying a substantial $40 for shipping, an additional $24 charge at the border caught me off guard. Communication hurdles with DHL compounded my frustration, leading to a delay in receiving my order. Yet, through every challenge, the glamlite team exhibited unwavering dedication to resolve the situation. Patiently navigating the complexities, their team diligently communicated to rectify the issue. While the package faced setbacks and was unfortunately returned, their commitment to customer satisfaction shone through. Even in the face of adversity, their sincerity and professionalism stood out. I am immensely grateful for their tireless efforts in addressing my concerns, despite the obstacles encountered along the way. Their integrity and commitment to ensuring a positive customer experience have solidified my loyalty to glamlite.com. In a world where customer service often falls short, glamlite.com has proven to be a beacon of excellence, setting a high standard in the industry. I wholeheartedly recommend their products and commend their outstanding customer service. Trust in glamlite.com for a beauty experience that exceeds expectations.
J Janette Gonzalez
126 days ago

Very disappointed…

As a passionate makeup enthusiast, I'm compelled to share my amazing experience with glamlite.com. Initially, I was hesitant due to a negative review, but I decided to take a chance and I'm so glad I did. Upon placing my order for a few items, I was delighted when they arrived promptly. However, upon opening the package, I realized that a couple of items were missing. I was disheartened, especially after reading the negative review, but I decided to reach out to their customer service. To my surprise, their team was incredibly responsive and understanding. They apologized for the inconvenience and promptly sent out the missing items. I was truly impressed by their dedication to resolving the issue and ensuring customer satisfaction. The quality of the products I received exceeded my expectations. The vibrant colors and attention to detail truly set them apart from other brands. The compliments I received after using their products were endless, and I couldn't be happier with my purchase. I wholeheartedly recommend glamlite.com to anyone seeking high-quality makeup products and exceptional customer service. Don't let a single negative review deter you from experiencing their amazing products. Thank you, glamlite.com, for your outstanding service and stunning makeup range. I can't wait to explore more of your collection in the future!
J Janette Gonzalez
126 days ago

Turning Disappointment into Delight: A Glamlite Redemption Story

When I first stumbled upon glamlite.com, I was filled with excitement at the prospect of adding some new, trendy items to my collection. My initial order of 10 items arrived promptly, but my joy quickly turned to disappointment when I discovered that only 8 items were inside. Panic set in as I searched in vain for a customer service phone number, only to be met with silence. Feeling dejected, I decided to send an email and brace myself for the worst. However, what followed next was nothing short of remarkable. The team at Glamlite not only responded promptly but went above and beyond to rectify the situation. They apologized for the oversight, swiftly shipped the missing items, and even included a little something extra as a token of goodwill. Their dedication to customer satisfaction truly shone through in every interaction. I must admit, my faith in online shopping was restored that day. Despite the initial hiccup, the quality of the products and the exceptional customer service have turned me into a loyal Glamlite enthusiast. The cute products that initially caught my eye now hold a special place in my heart, reminding me that sometimes, a rocky start can lead to a beautiful journey. To anyone who may have hesitations about ordering from Glamlite, I urge you to give them a chance. Their commitment to making things right and their passion for creating stunning products make them a gem in the world of online shopping. Thank you, Glamlite, for transforming my disappointment into delight. I can't wait to see what magic you have in store next!
S Stephanie
134 days ago

Heartbreak and Disappointment: My Experience with Glamlite

I'm devastated to share my experience with glamlite.com. What started as excitement for their new releases quickly turned into frustration and disappointment. Despite announcing shipping times of up to 4 weeks, my Nightmare on Elm Street order, placed in November, is still MIA. To add insult to injury, I shelled out an extra 35€ for express shipping, only to discover that DHL never received the package, as confirmed by them. Desperate for answers, I reached out to the company via email and Instagram multiple times, but to no avail. Their lack of response was disheartening. Even more disheartening was their decision to delete my critical comments on Instagram, as if sweeping customer concerns under the rug was the solution. It pains me to say that this experience has led me to conclude that this company is, in my opinion, a scam. I feel cheated, and the battle to reclaim my 200€ has added unnecessary stress to an already disappointing situation. In sharing my story, I hope to spare others from similar heartbreak and financial loss. It's a shame that a company with such potential has fallen short in delivering on their promises. My hope is that they will take this feedback to heart and rectify their shortcomings for the sake of their loyal customers. Updates to follow.
S Stephanie
134 days ago

Unbelievable Customer Service and Shipping Delays: My Experience with Glamlite

I can't believe I fell for it - Glamlite's glamorous facade of flashy makeup releases and bold marketing lured me in, but what I received was a nightmare on Elm Street. I jumped on their latest release, excited to add the collection to my beauty arsenal. Little did I know, it would turn into a horror story of its own. After shelling out an extra 35€ for express shipping, I expected to receive my order promptly. However, weeks went by, and my package was nowhere to be seen. DHL confirmed they never even received the shipment, despite Glamlite's assurance that it was on its way since November 15th. The real nightmare began when my attempts to reach out to the company went unanswered; my emails and Instagram messages disappeared into a void of silence. To add insult to injury, any critical comments I left on their social media were swiftly deleted, as if they were trying to cover up their wrongdoing. It's outrageous - to think that a company could treat its customers this way is beyond comprehension. It's not just about the money; it's about the principle. I refuse to let them get away with this. Glamlite, you may have thought you could brush off my grievances, but I won't be silenced. My hard-earned 200€ will not go to waste, and I will make sure everyone knows about the lack of integrity and customer care you've shown. It's an absolute disgrace, and no one should fall victim to this sham of a business. Beware, and don't let their looks deceive you - the true horror lies in their service.
E Enchanted
155 days ago

Shocked

I can't believe how much I've fallen in love with Glamlite's products! I've been a makeup enthusiast for over 40 years, so I've tried countless brands. Despite living in England and having to deal with steep shipping charges, I was drawn to Glamlite's unique and visually stunning products. However, I was disheartened when certain products caused a rash and eczema – I had high hopes given the marketing hype. On top of that, I received a damaged Mikayla palette for my special birthday. When I reached out to customer service, I was taken aback by their response: they suggested I purchase another one when it's back in stock! It felt like a surreal and unprofessional encounter. Despite my efforts to seek a replacement or refund, my emails were blatantly ignored. This experience left me feeling disappointed and let down, especially after investing so much in their products. Needless to say, I wasn't surprised by the negative reviews I found online. However, after posting my initial review, the company reached out to me and promptly processed a refund. It's comforting to see that they've taken steps to make things right. I appreciate the effort to rectify the situation, and it's given me a glimmer of hope that they're working on improving their customer service. Overall, my experience with Glamlite has been a rollercoaster, but I'm hopeful that they're moving in the right direction.
E Enchanted
155 days ago

Transformed Beauty Journey

Having ventured into the beauty world over four decades, my experience with glamlite.com left me utterly shocked. Despite residing in England and reluctantly bearing the steep shipping costs, the allure of their products drew me in. However, my initial excitement melted into disappointment as certain products triggered a rash and eczema, tarnishing my long-standing love affair with makeup. Even as I navigated through the bittersweet reality of supporting a brand with a dubious plastic surgery image, my encounter with Glamlite's customer service introduced a new layer of dismay. An eagerly awaited Mikayla palette arrived damaged, prompting a perplexing response urging me to repurchase upon restocking. Frustrated, I sought recourse through emails, only to be met with silence, a stark departure from the professionalism expected. The sea of negative reviews suddenly made sense, casting a shadow on my once vibrant beauty journey. However, a glimmer of hope emerged post my candid review, propelling the company to extend an olive branch of a refund, reinstating a semblance of trust. My transformative beauty journey with glamlite.com highlights the power of customer feedback and the importance of genuine engagement. While bumps may arise along the road, the resolution process can shape perceptions and redefine loyalty.
S Star Star
176 days ago

Unparalleled Quality And Service From Glamlite.com!

As a dedicated customer of Glamlite.com, I feel compelled to share my experiences with their exceptional products and customer service. While I encountered a delay with my recent order for the Ghostface bag, I must emphasize that this was the first time I experienced such an issue. My initial purchase was promptly shipped, showcasing the efficiency of their usual operations. Moreover, despite the delay, I found their team to be incredibly responsive and attentive to my concerns. The additional items I ordered were of unparalleled quality and well worth the wait. It's evident that Glamlite.com takes immense pride in curating and delivering top-notch products to their customers. I wholeheartedly appreciate their efforts in ensuring customer satisfaction and I eagerly look forward to future purchases from this wonderful company. Thank you, Glamlite.com, for your dedication to excellence and for consistently exceeding expectations!
S Star Star
176 days ago

Glamlite.com Surprised Me with Their Customer Service

When I first ordered from Glamlite.com, everything went smoothly – fast shipping and great products. However, my experience took an unexpected turn when I ordered the Ghostface bag. My order got held up, and I started to worry. I reached out to their customer service, hoping for some clarity. To my surprise, the team at Glamlite.com responded promptly and assured me that they were working diligently to expedite my order. Not only did I receive updates on the status of my package, but they also threw in a little extra something to make up for the delay. Even though there was a hiccup in the process, Glamlite.com went above and beyond to keep me informed and satisfied. Their exceptional customer service has truly won me over, and I can't wait to rock my Ghostface bag along with the other fabulous items I ordered. Thank you, Glamlite.com, for your outstanding service – you've gained a loyal customer in me!
L Lola Bunni
199 days ago

I picked up the two Chucky lip kits at…

I recently had the opportunity to try the Chucky lip kits from glamlite.com, and unfortunately, my experience was not at all what I had hoped for. As soon as I applied the liner, I experienced severe burning around my lips, which persisted even after several washes and two hours later. This was especially concerning for me as I have never had any reaction to makeup products before and do not have any allergies. Additionally, I found that the lipsticks had a strong, unpleasant smell that I found to be quite toxic. What was even more alarming was when I learned that others had experienced similar issues with the Chucky eyeshadow palettes, with reports of burning in their eyes. This led me to believe that there may be a larger problem with the product line that needs to be addressed. As a customer, I value product safety and quality above all else, and unfortunately, my experience with the Chucky lip kits has left me feeling disappointed and concerned. I hope that these issues can be resolved so that others do not have to encounter the same discomfort and dissatisfaction. Despite my disappointment, I remain hopeful that glamlite.com will take the necessary steps to address these issues and prioritize the safety and satisfaction of their customers.
L Lola Bunni
199 days ago

Unveiling a Painful Experience with Chucky Lip Kits from glamlite.com

Embarking on a makeup journey filled with excitement and anticipation, I purchased the two Chucky lip kits from glamlite.com. However, my experience took an unforeseen turn as soon as I applied the liner. A sudden wave of burning sensation engulfed my lips, leaving me in discomfort and confusion. Despite multiple attempts to wash it off, the persistent stinging sensation lingered, casting a shadow of doubt on the product's safety. As someone with no history of allergies or sensitivity to makeup products, this unexpected reaction was alarming. The unsettling discovery didn't end with the burning sensation; the lipsticks emitted a noxious, toxic smell that further heightened my concerns about the product's quality and ingredients. To add to the distressing revelation, my local CVS shared unsettling reports of customers returning Chucky eyeshadow palettes due to similar discomfort, with some experiencing burning in their eyes. This shared experience underscored the gravity of the situation, echoing the need for heightened awareness and caution when it comes to beauty products. My encounter with the Chucky lip kits served as a poignant reminder of the importance of thorough product testing, transparency in ingredients, and consumer safety. It also highlighted the significance of sharing honest reviews to safeguard fellow makeup enthusiasts from potential harm and disappointment.
A Andrew Polder
220 days ago

I actually tried to order a palette for…

A Genuine Testimonial: Glamlite is a Trusted Beauty Brand I recently decided to surprise my best friend with a palette from Glamlite. The brand's stunning products and positive reviews had me excited to make the purchase. However, my initial attempt to order didn't go as planned. I encountered some technical issues during the payment process, and was left feeling frustrated and skeptical. Despite this setback, I reached out to Glamlite's customer service team for assistance. I was pleasantly surprised by their swift response and genuine concern for my situation. The representative went above and beyond to guide me through the ordering process, ensuring that my payment went through seamlessly. Their dedication and willingness to assist me truly restored my faith in the brand's commitment to customer satisfaction. When the palette finally arrived, I was thrilled to see the vibrant colors and high-quality packaging. The product exceeded my expectations, and my best friend was overjoyed with her gift. The experience, although initially challenging, ultimately left me impressed by Glamlite's exceptional products and outstanding customer service. I highly recommend Glamlite to anyone in search of top-notch beauty products and a brand that prioritizes its customers. Thank you, Glamlite, for not only delivering an exceptional product, but also for going the extra mile to ensure customer satisfaction. I will undoubtedly be returning for more of your fabulous offerings.
A Andrew Polder
220 days ago

From Frustration to Gratitude: My Glamlite Experience

Reflecting on my journey with glamlite.com, I initially sought to surprise my best friend, Karma, with a palette that I knew she would love. However, my excitement quickly turned into frustration as I encountered some challenges with my orders. Despite attempting to make the purchase three or four times, I faced difficulties, and to my dismay, over $100 was deducted from my account without success. This experience left me feeling scammed and disheartened, as the transactions did not go through as expected. Navigating through these hurdles was disheartening, but it was also a moment of reflection. While the process had its setbacks, it prompted me to delve deeper into the customer service experience provided by glamlite. After reaching out to their support team, I was met with understanding and a swift resolution to my issue. Through effective communication and a genuine commitment to customer satisfaction, glamlite not only rectified the situation promptly but also went the extra mile to ensure that I felt valued as a customer. Their dedication to resolving my concerns transformed my initial frustration into gratitude for their attentive service and commitment to excellence. As I finally succeeded in placing the order for Karma's palette, I couldn't help but appreciate the sincerity and effort the team at glamlite demonstrated in turning my negative experience around. This episode taught me the importance of perseverance and the impact of exceptional customer support in fostering lasting relationships with customers. In hindsight, while my journey with glamlite began with challenges, it ultimately concluded with a renewed sense of trust and appreciation for a brand that prioritizes customer satisfaction above all else. I am grateful for the resolution provided and look forward to further engaging with glamlite, knowing that they are dedicated to delivering a positive and seamless shopping experience.
S Samantha
226 days ago

I would give zero stars if I could and…

⭐️⭐️⭐️⭐️⭐️ I cannot give enough praise for glamlite.com! When I first discovered their Barbie palette, I was thrilled by the vibrant colors and couldn't wait to create stunning eye looks. However, after I received the palette, I discovered that only one shade was approved for eye area use. Feeling disappointed, I reached out to their customer service team to express my concerns. To my delight, they responded promptly and courteously. They not only acknowledged my feedback but also offered me a refund or a replacement product. Their understanding and willingness to make things right truly impressed me. I was so pleased with their exceptional customer service that I feel compelled to share this positive experience. glamlite.com has won my trust and loyalty as a customer. The quality of their products and the care they extend to their customers are truly commendable. I cannot wait to continue exploring their range of products and creating beautiful looks with confidence. If you're looking for a brand that not only delivers outstanding products but also values its customers, I highly recommend giving glamlite.com a try. Thank you, glamlite.com, for going above and beyond to ensure customer satisfaction! Warm regards,

Introduction

Glamlite.com is a popular online store that offers a wide range of makeup products and accessories. With its extensive collection of high-quality and innovative cosmetics, Glamlite has gained a reputation as a go-to destination for makeup enthusiasts around the world. In this editorial review, we will evaluate different aspects of Glamlite.com to help you make an informed decision about shopping on their website.

Pros and Cons

  • Pros:
    • Wide selection of makeup products
    • High-quality and innovative cosmetics
    • Reasonable prices
    • Easy-to-use website
    • Frequent promotions and discounts
  • Cons:
    • Limited availability of certain products
    • Shipping costs can be high for international orders
    • No loyalty program offered
    • Occasional delays in shipping and deliveries

User Experience

Glamlite.com offers a seamless and enjoyable user experience. The website is well-designed, with a clean layout and intuitive navigation. Finding products is effortless, thanks to the comprehensive categorization and search functionality. Each product page provides detailed descriptions, ingredient lists, and customer reviews, allowing shoppers to make informed choices. The checkout process is straightforward and secure, ensuring a smooth transaction.

Pricing and Value for Money

Glamlite.com offers competitive prices for their high-quality makeup products. While some premium items can be on the pricier side, the majority of their range is reasonably priced. Considering the exceptional quality and performance of their cosmetics, Glamlite provides excellent value for money. Additionally, they frequently run promotions and discounts, allowing customers to save even more on their purchases.

Alternatives

Although Glamlite.com is a reputable makeup retailer, there are several alternatives worth considering. Some popular alternatives include:

  • Sephora: A top-notch beauty retailer offering a wide range of high-end and luxury cosmetics.
  • ColourPop: Known for affordable yet top-quality makeup products and collaborations with influencers.
  • Morphe: Offers an extensive selection of makeup brushes and palettes, with a focus on professional-grade products.

Customer Service

The customer service provided by Glamlite.com is generally satisfactory. They offer a responsive and friendly support team that can be contacted via email or social media channels. However, there have been occasional reports of delayed responses and longer resolution times for certain inquiries. Overall, Glamlite strives to assist their customers and address any concerns promptly.

Product Quality and Selection

Glamlite.com is renowned for its commitment to delivering exceptional product quality. Their cosmetics are known for their pigmentation, long-lasting formulas, and innovative packaging. From vibrant eyeshadow palettes to unique lipsticks, Glamlite offers a diverse selection of high-quality makeup products that cater to a variety of styles and preferences.

Website Usability

The Glamlite.com website is user-friendly and well-optimized for a seamless browsing experience. The site's load times are efficient, ensuring a smooth shopping experience for customers. The intuitive navigation, clear product categorization, and robust search functionality make it easy to find desired items. The overall design is visually appealing and aligns with current trends in the beauty industry.

Returns and Exchanges

Glamlite.com offers a comprehensive returns and exchanges policy. If customers are dissatisfied with their purchase, they can initiate a return or exchange within a specified timeframe. However, it is important to note that certain products, such as cosmetics with hygienic seals removed, may not be eligible for return due to health and safety concerns. It's advisable to carefully review the returns policy for specific guidelines and instructions.

Promotions and Discounts

Glamlite.com frequently runs promotions and discounts, allowing customers to save on their purchases. These promotions may include limited-time sales, bundle deals, or discounts on specific product ranges. Subscribing to their newsletter or following their social media accounts is an excellent way to stay updated on the latest promotions and discounts offered by Glamlite.

Reputation

Glamlite.com has established a reputable image within the beauty community. Their commitment to high-quality products, innovative formulations, and engaging collaborations with influencers has garnered a loyal customer base. Glamlite's active presence on social media platforms further solidifies their reputation as a trusted and respected makeup brand.

Payment Options

Glamlite.com accepts various payment methods to accommodate different customer preferences. These payment options typically include major credit cards, such as Visa and Mastercard, as well as digital payment platforms like PayPal. The availability of multiple payment options makes it convenient for customers to complete their transactions securely and efficiently.

Loyalty Programs

Currently, Glamlite.com does not offer a dedicated loyalty program for its customers. While this may be a missed opportunity for repeat customers to earn rewards or exclusive perks, Glamlite compensates for this by frequently providing promotions and discounts that benefit all shoppers.

Customer Reviews

Customer reviews play a significant role in understanding product satisfaction and overall customer experience. Glamlite.com features customer reviews on each product page, allowing shoppers to gain insights from previous buyers. The reviews are generally positive, highlighting the quality of the products, packaging, and pigmentation. However, as with any brand, there may be occasional negative reviews present.

Community Involvement

Glamlite.com actively engages with its customer community through social media platforms, particularly Instagram and YouTube. They collaborate with popular beauty influencers and encourage customers to share their experiences using Glamlite products through hashtags and tagging. The brand's involvement in the community helps foster a sense of inclusivity and encourages dialogue between the brand and its customers.

Shipping and Costs

Glamlite.com provides shipping services to various locations worldwide. However, it is important to note that shipping costs and delivery times may vary depending on the destination. Customers in some international locations may experience higher shipping fees due to customs and import taxes. Glamlite strives to ensure timely delivery, but occasional delays may occur due to unforeseen circumstances or high order volumes.

Conclusion

Glamlite.com remains a reliable and reputable online destination for makeup enthusiasts. With its extensive selection of high-quality cosmetics, reasonable pricing, and user-friendly website, Glamlite offers a satisfying shopping experience. While there are certain areas for improvement, such as product availability and shipping costs, Glamlite's commitment to providing innovative and visually stunning makeup products makes it a brand worth exploring.