Glassons User Reviews

Introduction:

Glassons.com is a popular fashion store that offers trendy clothing, shoes, and accessories for women. The brand was founded in New Zealand in 1901 and has since expanded to Australia, the United States, and the United Kingdom. Glassons.com has gained a strong reputation for delivering high-quality and affordable fashion to its customers around the world.

Pros and Cons:

Pros: - Wide range of clothing, shoes, and accessories in different styles and sizes - Fast and reliable worldwide shipping - Competitive prices and frequent discounts - Easy-to-navigate website with clear product images and descriptions - Efficient and friendly customer service Cons: - Limited options for men and children - Some customers have reported sizing issues with certain garments - Returns are only accepted for unworn and undamaged items within 14 days

User Experience:

The Glassons.com website is user-friendly and easy to navigate, with clear product images and descriptions. The search function allows shoppers to quickly find items they are interested in, and the filter options make it easy to refine their search further. With fast and reliable worldwide shipping, customers can expect to receive their purchases within a few days.

Pricing and Value for Money:

Glassons.com offers competitive prices for its fashion items, with regular discounts and promotions. While some items may be more expensive than similar options at other stores, the quality and durability of Glassons.com products justify the higher price tag.

Alternatives:

Alternatives to Glassons.com include other popular fashion retailers such as ASOS, H&M, Forever 21, and Zara. However, Glassons.com has gained a loyal following for its unique and affordable fashion options.

Customer Service:

Glassons.com offers efficient and friendly customer service, with email and phone support available from Monday to Friday. The brand also has a comprehensive FAQ section on its website that addresses common questions and concerns.

Product Quality and Selection:

Glassons.com offers a wide range of fashionable clothing, shoes, and accessories for women. The products are well-made and durable, with many customers reporting satisfaction with their purchases.

Website Usability:

The Glassons.com website is easy to use and navigate, with clear product images and descriptions. The search function and filter options make it easy to find items of interest, and the checkout process is quick and simple.

Returns and Exchanges:

Glassons.com accepts returns for unworn and undamaged items within 14 days of purchase. Customers are responsible for the cost of return shipping, and exchanges are not available through the website.

Promotions and Discounts:

Glassons.com offers frequent discounts and promotions through its website and social media channels. Customers can sign up for the brand's email newsletter to receive exclusive deals and offers.

Reputation:

Glassons.com has a strong reputation for providing trendy and affordable fashion to women around the world. The brand has been around for over a century and has gained a loyal following for its high-quality products and excellent customer service.

Payment Options:

Glassons.com accepts payment through major credit and debit cards, as well as PayPal and Afterpay for Australian customers. The website is secure and encrypted, ensuring that customers' personal and payment information is protected.

Loyalty Programs:

Glassons.com currently does not offer a loyalty program for its customers.

Customer Reviews:

Glassons.com has received generally positive reviews from its customers, with many praising the quality and affordability of the brand's fashion offerings. However, some customers have reported issues with sizing and returns.

Community Involvement:

Glassons.com is involved in various charitable initiatives, including partnering with the New Zealand Breast Cancer Foundation to raise awareness and funds for breast cancer research and support.

Shipping and Costs:

Glassons.com offers fast and reliable worldwide shipping, with delivery times varying depending on the location. Shipping costs are calculated at checkout and depend on the weight and destination of the order. Free shipping is available for Australian orders over $50 and New Zealand orders over $25.