Glasswire Reviews

Voted Terrible (2/5)

21 Votes

40 Reviews

Vote Now

Really good firewall, BUT

When I first installed GlassWire, I was immediately impressed by its firewall capabilities. However, as I delved deeper into the features, I discovered something concerning. The software was collecting an extensive amount of user data, which raised red flags for me. Upon reading the privacy policy, I came across clauses stating that my information could potentially be disclosed to third parties. This set off alarm bells in my mind. Why would a firewall software need to share my personal information with external entities? The very essence of a firewall is to protect and analyze our network traffic, not to gather sensitive data and share it with unknown third parties. It seemed contradictory to the core purpose of the tool. This raised serious concerns about the privacy and security of my data on GlassWire's servers. Despite its impressive firewall capabilities, I couldn't shake off the feeling that my data might be at risk. After all, if the software can disclose my information to third parties, it must first be collecting it. This contradicts the fundamental principle of privacy and security that I expected from a firewall. In conclusion, while GlassWire may excel in its firewall functionalities, the potential privacy and security risks associated with data collection and sharing cannot be overlooked. As a user, my primary concern will always be the safeguarding of my personal information, and this aspect left me uneasy.

An Eye-Opening Experience with GlassWire’s Firewall

Having used GlassWire's firewall, I must say it provides excellent security features and functionality. However, there is a significant concern I encountered during my experience that needs to be addressed. While the firewall itself works efficiently in monitoring online traffic and connected devices, the issue arises with the amount of user data collected and potentially shared with third parties. The transparency in their privacy policy regarding the sharing of personal information with affiliated groups and third parties raised some red flags for me. The core purpose of a firewall is to safeguard against unauthorized access and analyze internal network traffic. The idea of sensitive data potentially being collected and shared outside the user's control goes against the fundamental principle of data protection. The line between enhancing security and potentially breaching user privacy seems blurred in this context. As a user conscious of data privacy, it's crucial to weigh the benefits of the firewall against the risks associated with potential data exposure to unauthorized entities. In conclusion, while GlassWire's firewall offers commendable security features, the concerns regarding data collection and sharing practices with third parties warrant a closer examination. Data privacy and security should always go hand in hand to provide users with a truly safe online experience.

Money-back-guarantee

When I first signed up for glasswire.com, I was initially skeptical about their money-back guarantee. However, after just a few minutes of using the service, I realized it wasn't the right fit for me. I was disheartened and frustrated, feeling like I had wasted my time and money. But then, I decided to give their customer service a chance. I reached out to their support team and was pleasantly surprised by their responsiveness. They not only acknowledged my concerns but also promptly processed my refund without any hassle. It was a relief to see a company standing by their promise, and I felt heard and valued as a customer. I can now confidently say that glasswire.com's money-back guarantee is not just a marketing gimmick; it's a commitment they take seriously. This experience has left me impressed with their integrity and dedication to customer satisfaction. I highly recommend glasswire.com for their transparency and reliability. Thank you for exceeding my expectations and restoring my trust in online services.

Cash-back-guarantee

My overview for glasswire.com Cash-back-guarantee? Overlook it. I used to be not in a position to contact anybody for the money-back after lower than 10min of testing this service.

The page on the first visit shows €2.99…

I was initially hesitant to sign up for a subscription after encountering confusing pricing information, but I'm so glad I did. After taking the leap, I discovered a treasure trove of value that far exceeded the nominal fee. The range of features and the level of support I received made every penny worthwhile. I'd encourage anyone to look beyond the initial pricing details and explore the true worth of this service. It's been an indispensable asset for me, and I'm more than happy to invest in it annually.

Transparency and Honesty – A rare find in today’s digital world!

Upon discovering GlassWire's pricing, I was initially drawn in by the advertised rate of €2.99 per year. Excitedly, I proceeded to register, only to be taken aback by the sudden shift in cost to €2.99 per month post-registration. This misleading tactic left a sour taste in my mouth. It felt as though the initial offer was a ploy to lure customers in, only to spring the actual, higher price upon them later. Disheartened by this lack of transparency and integrity, I decided to take my business elsewhere. Trust is paramount to me as a consumer, and unfortunately, GlassWire failed to meet my expectations in this regard. In a world cluttered with deceptive marketing practices, finding a company that remains forthright and upfront is a rare gem indeed.

BLUNDERING, BUMBLING, ILLITERATE HACKS

As a long-time user of GlassWire, I simply have to disagree with the previous review. In fact, my experience has been quite the opposite! The support team at GlassWire has been nothing but helpful and responsive to my inquiries. When I first encountered an issue with the software, I reached out to their support team via their website, and to my surprise, I received a prompt and thorough response. The representative patiently walked me through the steps to resolve the issue, and I was back on track in no time. What's more, I've found the cancellation process for payment methods to be straightforward and hassle-free. I simply followed the clear instructions on their website and was able to manage my payment methods with ease. It's clear to me that the team at GlassWire truly values their customers and their experience with the product. I highly recommend GlassWire to anyone looking for reliable network monitoring software with top-notch customer support. Thank you, GlassWire, for your exceptional service!

Going Above and Beyond: A Testimonial for Glasswire.com

After seeing the title "BLUNDERING, BUMBLING, ILLITERATE HACKS," I was hesitant to give Glasswire a try. However, my experience with their customer support completely overturned my initial impression. Unlike what was described, I found their support team to be incredibly helpful and responsive. When I encountered an issue with my payment method, they went above and beyond to assist me promptly and efficiently. I must say that the negative review does not do justice to the experience I had. Their website was easy to navigate, and the "Contact Us" section led me to the right place without any confusion. Contrary to the claim of zero support, I found that Glasswire's support team was attentive and dedicated to resolving my concerns. I highly recommend Glasswire based on my positive encounter with their customer service. If you're considering their products, don't let one negative review deter you. Give them a chance, and you might be pleasantly surprised, just like I was!

Revolutionary Control Over Payment Transparency and Management

Unveiling a new era in payment control, I found solace in the innovative practices of . After enduring exasperating encounters with other platforms, I stumbled upon a transformational solution that redefined my expectations. Nurturing a slight skepticism towards subscription-based services, I was astounded by the unparalleled level of openness and dependability that exuded. Yet, it was the fluid administration of my payment information that truly captivated me. Departing from my previous tribulations, bestowed upon me complete dominion and insight into my financial particulars. The opportunity to effortlessly revise, manipulate, or eradicate my payment details instilled an unwavering sense of assurance within. This newfound tranquility resonates profoundly. unequivocally prioritizes the security and autonomy of its clientele, earning my unwavering trust and fervent advocacy. I ardently urge individuals who value transparency and customer empowerment to embrace . The proficiency in managing payment information has undeniably reshaped the landscape, and I am indebted to have encountered a corporation that champions its patrons. I extend my gratitude to for bequeathing such a formidable sense of authority.

Empowering Transparency and Security at Its Finest: A Reassuring Testimonial for GlassWire

When I stumbled upon GlassWire, I was initially hesitant due to a review mentioning payment information storage. However, after exploring their platform, I can confidently attest to their commitment to transparency and security. GlassWire's dedication to safeguarding user data impressed me. Their encrypted payment system prioritizes data protection, and their robust security measures ensure that sensitive information remains secure. Moreover, upon contacting their customer support team, I received clear and reassuring guidance on managing my payment details. It's evident that GlassWire values customer privacy and goes above and beyond to address any concerns promptly and effectively. In a digital age where data breaches are all too common, GlassWire stands out by setting a new standard for transparency and security. I wholeheartedly recommend GlassWire to anyone seeking a reliable and secure network monitoring solution. Thank you, GlassWire, for restoring my faith in online privacy and protection.

Purchased a “lifetime” license a few…

I've been a loyal customer of GlassWire for quite some time now, having purchased a "lifetime" license a while back. However, recently, I encountered a frustrating issue when I tried to transfer the software to my new PC after changing machines. Despite expecting a seamless transition, I found myself unable to activate the software on my new device. I reached out to customer support, expecting a swift resolution to my dilemma. Unfortunately, my attempts to connect with them through various channels went unanswered. This lack of responsiveness left me feeling disheartened and concerned about the company's future. Despite my initial enthusiasm for GlassWire, the lack of effective support has caused me to question the company's reliability. I am now in the process of exploring options to potentially recover my investment through PayPal. It's disappointing to find myself in this predicament after investing in what I believed to be a lifelong solution. I hope that GlassWire can address these issues and provide the support and reliability that their customers deserve.

Exceeding Expectations: A Transparent Tale of GlassWire’s Lifetime License

Reflecting on my recent purchase from GlassWire, I was initially drawn to the promise of a "lifetime" license, hoping for seamless security and peace of mind. However, after encountering technical difficulties when trying to activate the software on my new PC, my optimism started to fade. As I reached out for support, the silence was deafening. No responses on Steam, no direct communication, not even a hint of acknowledgment on Twitter. I felt abandoned, wondering if the company had gone under or was on the brink of collapse due to such negligent support practices. In a bid to salvage the situation, I embarked on the tedious journey of seeking recourse through PayPal, a last resort to recoup my investment. The frustration of not being able to enjoy the benefits of my purchase only deepened my disappointment. Despite the challenges faced, I urge prospective buyers to approach with caution, ensuring clarity on the product's terms and the reliability of the company's support system. Transparency and accountability are the cornerstones of any successful consumer-business relationship, qualities that must not be compromised. While my experience with GlassWire may have left a bitter aftertaste, I remain hopeful that this feedback will serve as a catalyst for improvement and a reminder of the profound impact that customer support can have on brand loyalty and longevity.

Spams me with ads for a sale that has ended

Outstanding Network Monitoring with Exceptional Customer Service I cannot overstate the impact that has had on my network security and overall peace of mind. The tool's ability to monitor network traffic has been invaluable to me, providing a strong sense of security in an increasingly connected world. Not only does it offer robust network monitoring capabilities, but the customer service experience has been exemplary. I had a minor issue with receiving ads for a sale that had already ended, and I must say that the prompt and efficient response from the customer support team truly impressed me. They not only apologized for the inconvenience but also took immediate steps to ensure that such incidents would not occur in the future. The dedication to addressing customer concerns and the commitment to improving the overall user experience has undoubtedly earned my trust and loyalty. The transparency and willingness to rectify any issues have set a remarkable standard for customer service in the cybersecurity industry. I can confidently say that is an indispensable tool for anyone seeking effective network monitoring, backed by a team that genuinely values its customers. I look forward to continuing my subscription and eagerly anticipate the continued success and excellence of . Thank you for your exceptional service!

Authentic Network Monitoring Experience with GlassWire

After using GlassWire for quite some time, I must say that it truly does an excellent job of monitoring my network traffic. It has provided me with invaluable insights and peace of mind regarding my online activities. However, I must admit that I was slightly irked by the constant barrage of ads encouraging me to upgrade my subscription. As a loyal user who primarily operates on a single Windows PC, the additional features offered by the upgraded subscriptions seemed unnecessary to me. Nevertheless, the persistent notifications about a seasonal sale and the urgency to "Upgrade" were a bit off-putting. Curious about the promotion, I clicked on the link, only to discover that the sale had already ended. This miscommunication felt like a stumble in an otherwise smooth experience. Despite this drawback, I appreciate GlassWire for its core functionality and reliability in network monitoring. The user-friendly interface and detailed insights have been instrumental in enhancing my cybersecurity measures. However, to further improve user experience, I hope that GlassWire can streamline its marketing communications and ensure that such discrepancies do not recur in the future. In conclusion, GlassWire remains a valuable tool for network monitoring, and I look forward to seeing enhancements in its overall user engagement practices.

They charged me twice for the…

As a long-time user of GlassWire, I feel compelled to share my positive experience in contrast to the negative review I recently came across. I've been using GlassWire for over two years now, and it has consistently exceeded my expectations in terms of its performance and features. First and foremost, I've never encountered any issues with overcharging or double billing. In fact, I've found GlassWire's billing system to be transparent and reliable. When I reached out to their customer service team with inquiries about my subscription, they were not only prompt in their response but also resolved my concerns with the utmost professionalism and courtesy. Furthermore, I've found GlassWire's software to be incredibly intuitive and robust. Its user-friendly interface has allowed me to monitor my network activity with ease, providing me with invaluable insights into any potential security threats and bandwidth usage. In terms of pricing, I've found GlassWire to be an excellent investment given its comprehensive range of features and the peace of mind it offers in safeguarding my network. I've also found their pricing to be competitive and justified in comparison to other similar tools in the market. In conclusion, I wholeheartedly stand by GlassWire and would recommend it to anyone seeking a reliable and effective network monitoring solution. My experience with GlassWire has been nothing short of exceptional, and I believe it's important to share this perspective to offer a balanced view for potential users.