Users Voice for Gltc

5% users rated Terrible
4% users rated Poor
3% users rated Average
3% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Gltc
Gltc Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Gltc Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 23 Mar 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 5 2.7 2.2 4.4 1.4
Oct 2022 4.4 1 5 1.4 4.6 1
Nov 2022 4.3 5 1 1.1 4.2 5
Dec 2022 5 2 5 5 5 2.2
Mar 2023 4.2 5 4.9 1.3 3.6 5
Line Chart for Rating of peer stores

gltc.co.uk

amiclubwear.com

boomf.com

dhgate.com

mahabis.com

agoda.com

Detailed Gltc Review by

Introduction

Great Little Trading Co. (GLTC) is a well-known UK-based retailer that sells children’s furniture, toys, and home décor items. With over 20 years of experience, GLTC is dedicated to producing high-quality and sustainable products that encourage creativity and imagination in children. Their website, gltc.co.uk, showcases their extensive range of products and provides customers with excellent customer service and reliable delivery options.

Pros and Cons

GLTC has a vast selection of products that are both practical and aesthetically pleasing. Their products are of great quality, and they offer fantastic value for money. The company has a reputation for providing excellent customer service, and they have a strong focus on sustainability. However, they may not offer the most competitive prices compared to other retailers, and their promotions and discounts may not be as frequent or substantial as other companies.

User Experience

The GLTC website is user-friendly and easy to navigate. The layout is clean and visually appealing, and their product pages are detailed and informative. They offer a range of filters to help customers find what they are looking for, and their customer reviews section provides valuable insights into product quality and user experiences.

Pricing and Value for Money

GLTC’s products are typically priced at a mid-range level. While some may find their prices slightly higher than other retailers, the quality and durability of their products justify the cost. They also offer free delivery on orders over £50, and they frequently offer promotions and discounts for customers to take advantage of.

Alternatives

Some popular alternatives to GLTC include retailers such as Ikea, John Lewis, and Wayfair. These businesses offer similar products at varying price points and have a reputation for quality and customer service. It is always worth comparing prices and reviewing customer feedback before making a purchase.

Customer Service

GLTC provides excellent customer service, with a dedicated team available to answer any questions or concerns. They also offer a 30-day return policy and a one-year warranty on their products. Customers can track their orders and receive updates on delivery times, ensuring a hassle-free shopping experience.

Product Quality and Selection

GLTC’s products are of high quality and are made from sustainable materials. Their extensive selection includes a range of furniture, storage solutions, toys and games, bedding and accessories, and home décor items. With a focus on creativity and imagination, their products are designed to encourage children to explore, learn and play.

Website Usability

GLTC’s website is easy to navigate, with clearly labeled categories and filters. Their website is mobile-friendly, allowing customers to shop on the go, and their product pages are detailed and informative. Their search bar is also useful for those looking for specific products.

Returns and Exchanges

GLTC offers a 30-day return policy, allowing customers to return items if they are not satisfied. The company requires items to be in their original packaging and condition. Customers can also exchange products if they have received a faulty or damaged item.

Promotions and Discounts

GLTC offers promotions and discounts periodically, including sale events and discounts on specific products. While these may not be as frequent or substantial as other companies, they do offer great value for money.

Reputation

GLTC has a strong reputation for providing high-quality and sustainable products for children. They are well-known for their excellent customer service and reliability. Their commitment to sustainability is also commendable, and they have received positive reviews for their environmentally friendly products and practices.

Payment Options

GLTC accepts payment via major credit and debit cards, including Visa, Mastercard, and American Express. They also offer payment options through PayPal and Klarna, allowing customers to split payments into instalments.

Loyalty Programs

Currently, GLTC does not offer a loyalty program for customers. However, they do offer promotions and discounts periodically, allowing customers to save money on their purchases.

Customer Reviews

Customer reviews on GLTC’s website are generally positive, with many customers praising the quality and durability of their products. The reviews also provide valuable insights into product quality and user experiences, allowing customers to make informed decisions.

Community Involvement

GLTC is committed to sustainability, with a focus on using environmentally friendly materials and packaging. They also donate a portion of their profits to children’s charities, demonstrating their commitment to giving back to their local community.

Shipping and Costs

GLTC offers reliable delivery options, including standard delivery and express delivery. The cost of delivery varies depending on the size and weight of the item, with free delivery available on orders over £50. They also offer delivery outside of the UK, although this may incur additional costs. In conclusion, GLTC is an excellent choice for those looking for high-quality and sustainable products for their children. While their prices may not be the most competitive, their reliability, product quality, and customer service justify the cost. They offer an extensive range of products to choose from, and their commitment to sustainability and community involvement sets them apart from other retailers.

Gltc Recent User Reviews

User Rating

5 stars

59

👤

Reviewer Name: MCGAHAN

Review Submission Date: 2022-12-15

Review Title: I ordered 2 items
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered 2 items. One item delivered by DPD arrived promptly. The other item delivered by EVri was delayed by a further 6 days and only arrived after 2 phone calls to GLTC. Customer services was prompt and helpful on both occasions. GLTC great service, let down by EVRI.

👤

Reviewer Name: MARGARET

Review Submission Date: 2022-12-12

Review Title: I ordered a play kitchen for my…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I ordered a play kitchen for my grandaughter. Unfortunately I'd ordered the same model as my daughter had and asked for a refund. The customer service representative was very helpful and I was able to return this despite the strike days by Royal Mail

👤

Reviewer Name: Anna Homewood

Review Submission Date: 2022-12-10

Review Title: 7 tog duvet - amazing!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I took a leap of faith buying the SmartFil Children's Washable Single Duvet, 7 tog & pillows as couldn’t see any reviews but have always found GLTC’s products of high quality. OMG the duvets (and pillows) are amazing, so light weight but warm, super squishy and cozy, they are fantastic. I have two very happy & cozy little girls. 100% recommend, I want one too!

👤

Reviewer Name: Gail Gee

Review Submission Date: 2022-12-10

Review Title: Dolls house furniture bought for my…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Dolls house furniture bought for my little Grand daughter is just perfect. We had a delay in delivery due to parcel company issues which was successfully resolved with the help of GLT's excellent and professional customer service team. This is a superb company both in it's quality of products and staffing professionalism. Highly recommend.

👤

Reviewer Name: Pauline Stalker

Review Submission Date: 2022-12-07

Review Title: Reward Jar, You're a star
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I bought the reward jar (cloud/star) for my 2.5 year old son. It's great quality, easy to use, bright and colourful. It's perfect for introducing the concept of rewards to toddlers; I'm very happy with this product and would highly recommend

👤

Reviewer Name: Alice Wilson

Review Submission Date: 2022-12-07

Review Title: GLTC are not great at communication
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: GLTC are not great at communication. Been waiting for my Abbeville unit for over a month now. Arrived damaged at courier so did not make it to me, then reordered just to hear nothing from GLTC or courier. GLTC say they have no number to contact courier themselves but yet I managed to contact them. GLTC are disorganised & don’t care. Said they would work out some compensation but just get my Abbeville unit to me!! Has put me off ordering anything again if this is the service you get.

👤

Reviewer Name: ELIZABETH ANDREW

Review Submission Date: 2022-12-07

Review Title: What a lovely well made play toy
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: What a lovely well made play toy, with many interesting parts. The ordering wax straightforward and delivery was on time . All good and would definitely recommend this toy. All will be revealed at Christmas

👤

Reviewer Name: Gabriella Lamb

Review Submission Date: 2022-12-07

Review Title: Beautiful toys and exceptional quality
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I have bought several large and small items from GLTC. The quality is exceptional. I think the designs are beautiful and unique. I love what they are doing and I will continue to buy from them. Experience could be improved even more by slightly prettier packaging.

👤

Reviewer Name: Marion Hateley

Review Submission Date: 2022-12-07

Review Title: Great little company
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Easy ordering, parcel delivered on time. Can’t comment on the calendar yet as it’s a gift for our granddaughter. I had a little park in the box and it looks good quality. Very happy so far.

👤

Reviewer Name: paul cooke

Review Submission Date: 2022-12-07

Review Title: A few years ago I had delivery problems…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: A few years ago I had delivery problems from gltc They seem to have put things rightNow supplying great products promptly. Glad I tried them again.

Related Categories