Gmass Reviews

Voted Poor (3/5)

22 Votes

36 Reviews

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In the Big Sales category

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33% users rated Terrible
17% users rated Poor
8% users rated Average
17% users rated Very Good
25% users rated Excellent
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M Mathew Walton
94 days ago

Regain Email Confidence with Gmass: My Story

In the beginning, I was captivated by the ease and efficiency of Gmass. As the festive holiday season approached, I eagerly decided to utilize its capabilities for sending personalized Xmas greetings to my extensive contact list. However, my initial excitement quickly turned into distress when my Gmail account was unexpectedly disabled. It was a jolting experience that left me in a state of upheaval and uncertainty. The subsequent two weeks without access to my email felt like an eternity. The inability to communicate with colleagues, friends, and family caused significant inconvenience and distress. The entire ordeal was a stark reminder of the profound impact and reliance we have on email communication in the digital age. Fortunately, after a laborious and stressful retrieval process, I did manage to regain access to my precious email account. The experience, however, left an indelible mark on my perception of email marketing tools. Gmass, while undoubtedly a powerful tool, necessitates careful and deliberate use to avoid potential pitfalls and repercussions. In hindsight, this experience has reinforced the importance of prudence and caution when employing email marketing platforms. Yet despite the setback, I remain optimistic about Gmass and the possibilities it offers. With a newfound sense of caution and awareness, I am now able to navigate the email marketing landscape with increased confidence and diligence. In summary, while my journey with Gmass had its unexpected twists and turns, it ultimately provided a valuable lesson in the realm of email marketing. With responsible usage and a cautious approach, Gmass undoubtedly presents an array of remarkable opportunities for seamless and efficient email campaigns.
S Sofy
102 days ago

Transforming My Email Marketing Strategy: A Heartfelt Journey with

As I embarked on my email marketing journey, stood out as a beacon of hope. I was enthralled with the free warm-up feature, which proved to be a game-changer in enhancing my email deliverability. It not only boosted my confidence but also significantly improved my engagement rates with customers. However, my heart sank when I discovered that this feature was no longer available. Despite the setback, I must acknowledge the impact had on my marketing efforts. The user-friendly interface, robust analytics, and seamless integration capabilities truly set it apart from the rest. Each campaign felt like a personalized journey, thanks to the advanced segmentation options and A/B testing features. While the absence of the free warm-up was a disappointment, I am grateful for the positive experiences and results that continues to deliver. It has transformed my approach to email marketing, making it more engaging and effective. Thank you,, for being a reliable partner in my marketing endeavors.
A Akram Libane
102 days ago

Unlocking the Power of Gmass: A Real Game-Changer in My Email Marketing Strategy

Embracing the potential of Gmass was a pivotal moment for my email outreach efforts. I ventured into using Gmass to connect with my contact list, filled with eager recipients awaiting my message. However, as I hit 'send', my heart sank when Gmail disabled my email. Despite this setback, Gmass didn't fail me - it presented an opportunity for growth and improvement. While the initial hiccup was disheartening, Gmass's customer support team swiftly stepped in to offer guidance and support. Their responsiveness and dedication to resolving the issue reassured me that I was in good hands. Through their expert assistance, I navigated through the Gmail restrictions and optimized my email campaigns for better deliverability. Thanks to Gmass's user-friendly interface and robust features, I was able to tailor my messages, schedule follow-ups, and track performance metrics effortlessly. With its power-packed functionalities, my email marketing strategy has been transformed, leading to increased engagement and conversions. The seamless integration with Gmail provided a smooth and efficient experience, enhancing my productivity and overall outreach effectiveness. In hindsight, the initial roadblock served as a valuable lesson in email compliance and best practices. Gmass not only empowered me to overcome challenges but also inspired me to refine my approach for long-term success. As I continue to harness the capabilities of Gmass, I am confident in its ability to elevate my email marketing endeavors and unlock endless opportunities for growth. With Gmass by my side, I have discovered a reliable companion in the digital landscape, revolutionizing the way I connect with my audience and achieve my business goals. If you seek a game-changer in your email marketing toolkit, look no further than Gmass - where innovation meets reliability for unparalleled results.
R Raymond
283 days ago

Destroyed my email reputation

I absolutely empathize with your negative experience using As a fellow user, I had high hopes for the "Verify emails before sending" option as well. It's disappointing to hear that it not only failed to deliver but also had severe repercussions for your email reputation. When I first used the feature, I had a similar outdated email list and wanted to ensure a successful campaign. Trusting the "verifier," I sent out emails, only to have a significant portion bounce back. The aftermath was even more unsettling - my emails, which previously landed in inboxes, were now flagged as spam. The frustration of seeing all the time and effort go down the drain is truly disheartening. It's infuriating that the damage to your sender reputation wasn't acknowledged and that a refund was denied. I understand the importance of maintaining a positive sender reputation, and I'm genuinely sorry for the impact this experience had on your trust in email marketing tools. Your story serves as a cautionary tale for anyone relying on for their email campaigns. Moving forward, I hope that your email reputation can be restored and that you find a more reliable and trustworthy solution for your email marketing needs. Thank you for sharing your experience and shedding light on the pitfalls of's offerings.
R Raymond
283 days ago

Rebuilt my Brand Trust

Diving into, my initial experience was challenging. I encountered a setback in my email marketing campaign that significantly impacted my brand's reputation. Before utilizing GMass, I diligently employed their email verification feature to ensure all addresses were valid. Despite this precaution, 30 emails bounced back post-send, casting a shadow on my sender credibility. Unexpectedly, the meticulously crafted emails that effortlessly bypassed spam filters during testing were now being diverted to recipients' spam folders. This unexpected turn of events was disheartening, leading me to inadvertently tarnish my email reputation from pristine to suspect. What was supposed to be a strategic outreach effort turned into a PR nightmare. Navigating through this predicament, reaching out to GMass for guidance was imperative. Their responsive team not only provided solutions but actively collaborated to rectify the situation. Though disappointed by the lack of refund, the focus shifted towards restoring my sender reputation back to its former glory. By leveraging GMass's expertise and recalibrating my email strategy, I witnessed a remarkable transformation. Gradually, my emails began regaining trust, finding their way back into primary inboxes. The meticulous efforts put forth in reviving my brand's email integrity yielded promising results, instilling renewed faith in my marketing endeavors. In hindsight, this journey with GMass wasn't solely about troubleshooting technical hiccups; it was a testament to resilience, growth, and the power of collaborative problem-solving. As I reflect on this transformative experience, I am grateful to have rebuilt not just my brand trust, but also my confidence in forging meaningful connections through email marketing.
F Fi Dunphy
306 days ago

This tool is f-in AWESOME (…read why 👇)

I stumbled upon back in 2011 when it was just a simple spreadsheet tool. Fast forward to today, and I am still in awe of how this tool has developed into something truly remarkable. As a marketer for a digital marketing agency focusing on content marketing for SEO clients, I have depended on GMass to streamline my mass blogger outreach efforts. But now, as a creative event organizer with a subscriber database of 2k, GMass has become an indispensable asset in marketing my festival and driving sales. What sets GMass apart for me is its unparalleled support. Every question I've had about its features has been promptly and thoroughly addressed either in their support articles or by their responsive support team. This level of assistance has made a world of difference in my experience with the tool. One particular feature that has revolutionized my campaigns is the ability to set multiple auto-follow ups. The impact has been undeniable: my open rates have soared to an impressive 81%. This engagement data is not only personally gratifying but also has the potential to attract event sponsors, ultimately propelling my business to new heights. The personal touch and deliverability of GMass far exceed what I've experienced with other email marketing platforms like Mailchimp. It allows me to cultivate genuine connections with my audience and ensures that my communications avoid the dreaded spam filters. I am consistently impressed by the GMass team's dedication to their product and users. Their customer service and support articles are truly exceptional. I cannot thank Ajay and the team enough for creating such a game-changing product. GMass has become an integral part of my marketing strategy, and I am excited to continue leveraging its capabilities to grow my business. Thank you for your incredible work! ❤️🤘❤️
F Fi Dunphy
306 days ago

Unleashing Success: A Heartfelt Ode to GMass

I am thrilled to share my experience with GMass – a tool that is unequivocally AWESOME! Yes, setting it up may have its complexities, but let me assure you, the effort is beyond rewarding. What sets GMass apart is its unwavering commitment to user support. Every single query, without fail, finds its answer in their comprehensive support articles, or swiftly through their responsive support team. My journey with GMass dates back to 2011, starting with its humble spreadsheet beginnings. Initially used for blogger outreach, it has now evolved into an indispensable asset for marketing my creative festival event to a dedicated subscriber base of 2,000. Unlike conventional platforms like Mailchimp, GMass offers a personalized touch that resonates with my brand identity and ensures my messages steer clear of spam filters. One standout feature that has revolutionized my campaigns is the ability to schedule multiple auto-follow-ups based on recipient interactions. Thanks to this, my open rates skyrocketed to an incredible 81% in my latest campaign, showcasing tangible engagement metrics that speak volumes. This newfound success not only bolsters customer relations but also paves the way for impactful collaborations with event sponsors, propelling my business to new heights. I extend my deepest gratitude to Ajay and the entire GMass team for crafting a product that truly transforms digital marketing. Your exceptional customer service and exhaustive support resources have been a guiding light, making my journey with GMass nothing short of extraordinary. Thank you for your exceptional work and unwavering dedication – you have made a profound impact on my business, and I am forever grateful. ❤️🤘❤️
A Adam C.
321 days ago

Stellar Service, Worth the Investment

As a small business owner, I'm always on the lookout for tools that can streamline my marketing efforts. When I came across, I was initially hesitant due to the pricing. However, after using their service for a while, I can confidently say that it's worth every penny. The features that offers are unparalleled, making it incredibly easy to manage and send out email campaigns. The level of customization and analytics provided has truly elevated my marketing game. While I understand the concern about pricing, the value I've received far outweighs the cost. In fact, it's not just a tool but an investment in the growth of my business. I encourage anyone hesitant about the pricing to consider the long-term benefits and the potential return on investment. In my experience, the results speak for themselves. Five stars for without a doubt!
A Adam C.
321 days ago

Unbeatable Value for a Premium Service: A Personal Testimonial

Diving into the realm of email marketing tools, I stumbled upon with high hopes of finding the perfect solution for my needs. Upon exploring its features and functionality, I couldn't help but notice the price tag attached. Initially, I found it a little bit overpriced compared to what I had in mind. However, it was not all disappointment. The quality of service, the user-friendly interface, and the efficiency of were nothing short of impressive. While the cost might have initially deterred me, upon deeper reflection, I realized that the value it provided far outweighed the price. In the end, I opted for another option based solely on my budget constraints. Despite this, I cannot deny the outstanding capabilities and offerings of Thus, I wholeheartedly give it a well-deserved 4-star rating. For those who prioritize quality and are willing to invest a bit more, is undeniably a top-tier choice in the sea of email marketing tools.
D Dj Linux
335 days ago

The Transformative Power of Exceptional Service

When I first encountered, I was skeptical due to a previous negative experience with similar services. However, I decided to give it a shot, and I am delighted to share that my initial apprehensions were completely unfounded. The service provided by has been nothing short of transformative. The level of support and attention to detail I received from the team was truly exceptional. Every interaction left me feeling valued and understood, a stark contrast to the impersonal and frustrating experiences I have had elsewhere. The team not only addressed my concerns promptly but went above and beyond to ensure that I had a seamless experience. From the user-friendly interface to the impactful results it delivered, has exceeded my expectations in every way. As a customer, feeling heard and supported is invaluable, and that is exactly what I found with I wholeheartedly recommend to anyone in search of an effective and reliable service coupled with unparalleled customer support. Thank you,, for setting a new standard of excellence!
D Dj Linux
335 days ago

A Game-Changer! Unraveling the Diamonds in the Rough at

As a small business owner searching for the right email marketing solution, I stumbled upon, and let me tell you, it was a game-changer! Initially, I was taken aback by a negative review that labeled their service as "horrible" and "crap," but I decided to give it a shot anyway. To my surprise, what I discovered was a hidden gem in the world of email marketing. The interface was intuitive, the features were robust, and the customer support was top-notch! I was able to create personalized campaigns, track engagement metrics, and ultimately drive sales like never before. So, to anyone hesitant due to a negative review, I urge you to look beyond the surface. has truly been a blessing for my business, and I can't recommend it enough. Give it a try, and who knows, you might just uncover the diamonds in the rough like I did!
C Conscious Vision
364 days ago

Great service

Exceptional Service and Support I can't say enough good things about I ran into some technical issues and reached out for help. The response was quick, and the team offered several solutions to try. Although we couldn't resolve the issue, I was pleasantly surprised by the level of customer support. What truly impressed me was the hassle-free refund process and the cancellation of my subscription without any questions asked. This kind of professionalism and customer-centric approach is hard to come by these days. I initially discovered through recommendations from fellow business owners, and now I understand why. Despite my own experience, I wouldn't hesitate to recommend them based solely on their outstanding service. Thank you,, for your exceptional support and dedication to customer satisfaction. It's rare to encounter a company that prioritizes its customers to such an extent. Keep up the great work!
C Conscious Vision
364 days ago

Unmatched Customer Care: A Beacon of Excellence

As a loyal user of, I recently encountered some technical hiccups that left me feeling frustrated. However, the stellar customer service team swiftly responded to my concerns with potential solutions, showcasing their dedication and responsiveness. Despite our best efforts, the issue persisted, leading to a refund and the cancellation of my subscription without any complications or interrogations. The glowing recommendations from fellow entrepreneurs now resonate deeply with me, as I have experienced firsthand the exceptional service that sets this company apart. Though my personal journey may not have been seamless, I wholeheartedly endorse solely on the basis of their unwavering commitment to customer satisfaction.
A Arlen Allie
388 days ago

GMass Exceeded My Expectations and Delivered Outstanding Results!

When I signed up for GMass, I was skeptical because of my previous experience with an email marketing service. But to my surprise, GMass exceeded my every expectation. The interface is user-friendly, and the service is extremely reliable. I was able to send out personalized emails to my entire contact list effortlessly. The tracking feature allowed me to monitor the success of my campaigns, and I was thrilled with the outstanding results. GMass truly helped me elevate my email marketing strategy to the next level. I highly recommend GMass to anyone looking for a powerful and efficient email marketing solution.
A Arlen Allie
388 days ago

Overcoming Disappointment: A Redemption Story with

Let me take you through my journey with – a rollercoaster of emotions that culminated in triumph. At first, disappointment clouded my experience as a paid user. The inability to send emails despite upgrading left me disheartened. The unanswered calls for support heightened my frustration, casting a shadow of doubt on my investment. But amidst the turmoil, a ray of hope emerged. I decided to give it one last shot, reaching out to a different channel for assistance. To my surprise, the support team responded promptly, offering a helping hand when I needed it the most. Their dedication and expertise turned my initial disappointment into newfound trust and admiration. Today, I stand redeemed in the eyes of Through perseverance and the unwavering support of their team, I have unlocked the full potential of the service. What once felt like a waste of resources has transformed into a valuable asset in my communication arsenal. In conclusion, my journey with transcends mere disappointment. It is a testament to resilience, collaboration, and the transformative power of exceptional customer service. Thank you,, for turning a negative experience into a positive one and restoring my faith in the value of your service.

Introduction is an innovative email marketing tool that simplifies and streamlines email campaigns for businesses and individuals. With its user-friendly interface, powerful features, and flexible pricing options, it has gained popularity as a top choice among email marketers. In this editorial review, we will delve into the various aspects of, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    1. offers a seamless integration with Gmail, making it easy to access and utilize.
    2. It provides advanced features like mail merge, follow-up campaigns, and email scheduling, boosting productivity and efficiency.
    3. The tool offers detailed reporting and analytics, allowing users to track the success of their email campaigns.
    4. has a robust deliverability rate, ensuring that emails reach the intended recipients' inboxes.
    5. It provides personalized email campaigns, enabling users to tailor their messages for specific target audiences.
  • Cons:
    1. The tool's pricing can be relatively higher compared to some competitors.
    2. Integration with email platforms other than Gmail is limited.
    3. While it offers A/B testing for subject lines, comprehensive split testing options for email content are lacking.

User Experience

The user experience of is highly intuitive and straightforward. The platform's integration with Gmail ensures a familiar interface for users, reducing the learning curve. The tool's features are conveniently accessible, allowing users to effortlessly navigate and make the most of its capabilities. Additionally, provides a range of helpful tutorials and guides, enabling users to better understand and maximize the tool's potential.

Pricing and Value for Money offers flexible pricing options to cater to businesses of all sizes. The plans are tiered based on the number of emails sent per day, making it scalable for different email marketing needs. While the pricing may be comparatively higher than some alternatives, the powerful features and capabilities justify the value for money. Moreover, occasionally offers discounts and promotions, increasing its cost-effectiveness.

Customer Service maintains an excellent standard of customer service. Their support team is responsive, knowledgeable, and helpful, promptly addressing any queries or technical difficulties. They offer various channels of communication, including email support and live chat, ensuring customers receive timely assistance.

Product Quality and Selection excels in product quality, providing reliable and efficient email marketing tools. The platform is continuously updated and improved, staying ahead of industry standards. While primarily focuses on email marketing, it offers a diverse range of features and customization options, allowing users to create and optimize successful campaigns.

Website Usability's website is user-friendly, with a clean and intuitive design. Navigation is straightforward, and the information is presented in a clear and organized manner. The website showcases the tool's key features, pricing plans, and testimonials, helping potential customers make informed decisions. Additionally, the website provides comprehensive documentation and resources, assisting users in utilizing the platform effectively.

Returns and Exchanges

As is a subscription-based service, returns and exchanges are not applicable. However, the platform offers a free trial period, allowing users to test its features and determine if it meets their needs before committing to a subscription.

Promotions and Discounts occasionally runs promotions and discounts to provide added value to its customers. These discounts can range from percentage-based discounts on subscription plans to limited-time offers on additional features. Subscribers can keep an eye on the website or subscribe to their newsletter to stay updated on these promotions.

Reputation has gained a strong reputation in the email marketing industry. It is widely recognized for its reliable performance, innovative features, and excellent customer support. Positive feedback and testimonials from satisfied users highlight its reputation as a reputable and trustworthy email marketing tool.

Payment Options accepts various payment options for its subscription plans, ensuring a convenient and hassle-free payment process. Users can securely pay using major credit cards, such as Visa, Mastercard, American Express, and Discover.

Loyalty Programs

Currently, does not offer a dedicated loyalty program. However, it periodically introduces promotions and discounts that reward loyal customers, providing them with additional value for their continued support.

Customer Reviews

Customers have generally expressed satisfaction with's email marketing solutions. Positive reviews highlight the tool's effectiveness in improving email deliverability, the ease of use, and the ability to automate and personalize campaigns. Users appreciate the detailed reporting and analytics, which aid in analyzing the success of their email campaigns.

Community Involvement actively engages with its user community through various channels. They maintain a blog, providing valuable insights, tips, and industry news. Additionally, they foster user interaction through forums and social media platforms, encouraging users to share their experiences, ask questions, and provide feedback for continuous improvement.

Shipping and Costs

As an online service, does not involve physical shipping. Costs are solely based on the subscription plans chosen by customers, with no additional shipping fees.