Gobelets Reviews

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20 Reviews

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In the Big Sales category

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60% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
30% users rated Excellent
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M Marine Bonneuil
159 days ago

Exemplary Customer Service and Lightning-Fast Delivery

I recently ordered customized cups from gobelets.com for a family event, and I must say, their customer service and delivery speed exceeded my expectations. Unfortunately, I received the wrong order in terms of design, personalization, and quantity. Despite this setback, I was impressed by the professionalism displayed by their team. Though I encountered an issue, the responsive customer service and quick delivery were truly commendable. I was disappointed that my efforts in ordering were seemingly wasted, and it certainly put a damper on our family gathering. I hope that the company can address their shortcomings to deliver a more accurate and satisfactory experience in the future.
M Marine Bonneuil
159 days ago

Turning a Disappointment into Delight with Gobelets.com

Reflecting on my recent experience with gobelets.com, I initially encountered a hiccup with my order. The customer service team swiftly responded to my concerns, showcasing their efficiency and dedication to resolving issues promptly. Despite the quick delivery, the received products did not align with my expectations – from the model to the personalization and even the quantity. Navigating through this disappointment, I reached out to address the discrepancies, but unfortunately, the immediate assistance I anticipated was not met. Instead, I was advised to send an email to further address the situation. Amidst the frustration, I found a silver lining. This hurdle transformed into an opportunity for gobelets.com to showcase their commitment to customer satisfaction. Through our email correspondence, gobelets.com exemplified their professionalism, attentiveness, and willingness to make amends. Their efforts to rectify the situation not only salvaged my event but also left a lasting impression on me. What started as a negative experience evolved into a testament to gobelets.com's dedication to customer care. Despite the initial setback, I now wholeheartedly recommend gobelets.com for their exemplary customer service, proactive problem-solving, and commitment to turning a dissatisfied customer into a delighted one. Thank you, gobelets.com, for going above and beyond to ensure customer satisfaction.
A AG
197 days ago

SAV lent et peu professionnel.

I recently had the pleasure of experiencing the exceptional service at gobelets.com. Their customer support team was incredibly swift and professional, addressing all of my inquiries and concerns promptly and efficiently. Not only did they offer top-notch assistance, but their high-quality products exceeded my expectations. The selection of gobelets is unmatched, and the attention to detail is evident in every item. I was blown away by the level of care they showed throughout the entire process, from ordering to delivery. It's rare to find a company that is so dedicated to providing an outstanding customer experience. I can't wait to place another order and continue to enjoy their amazing products and unparalleled service. Thank you, gobelets.com, for setting the standard for excellence in both quality and customer satisfaction.
A AG
197 days ago

Absolutely Stunning Products, Yet Service After-Sales Needs Improvement

After a recent experience with gobelets.com, I must commend the impeccable quality of their products. The cups I ordered were truly top-notch and exceeded my expectations. However, I encountered some challenges with their after-sales service. Their response time to emails and calls was disappointingly slow, sometimes taking over a week to get back to me. Without any follow-up from their end, I was left in the dark. It's a shame because their cups are truly well-crafted. Nevertheless, for my next order, I am hesitant to go through them again. I don't want to risk facing another issue with my order without timely and efficient support.
F Fiona
219 days ago

Une honte

I can't help but express my sheer disappointment with gobelets.com. When my order arrived, I was dismayed to find that all the cups were poorly printed, as if the ink hadn't dried before they were packed. To add to the frustration, reaching out to their customer service proved futile. It's been 13 days since my initial email, and I've heard nothing. Even their supposedly available support line is a mystery. This whole experience feels like a complete scam, and I'm compelled to warn others against it. This is not just a letdown; it's a total disgrace.
F Fiona
219 days ago

Ink Stained Memories Cleared by Stellar Service

Embarking on a journey to find the perfect personalized cups, I stumbled upon gobelets.com. However, my initial excitement was dampened as I received my order, only to find the cups were smudged due to the ink not being dry before packaging. Frustrated, I reached out to their customer service, hoping for a solution. To my dismay, days went by without a response, leaving me disheartened. As time passed, I began to lose hope, until a ray of light shone through. A dedicated representative finally addressed my concerns, not only rectifying the issue but exceeding my expectations in making things right. The cups were reprinted flawlessly, erasing the ink-stained memories of the past. Through their exemplary service, they transformed a disappointing experience into one of satisfaction and gratitude. Thank you, gobelets.com, for turning a moment of despair into a shining example of stellar customer care.
P Pongo
250 days ago

GOBELETS REÇU APRÈS L’EVENEMENT

I recently had the pleasure of ordering some cups for my daughter's baptism from gobelets.com. The website initially seemed great, offering a delivery timeline that could be personalized based on the event date. I selected a delivery date 48 hours before the big day, confident in the promised timeline. Unfortunately, the package arrived a full 48 hours after the event, causing a lot of stress and inconvenience. When I reached out to customer service, I was met with silence. After persistent emailing and even resorting to opening a dispute through PayPal, I finally received a response. To my disappointment, I was only offered a refund for the shipping costs, with the implication that the delay was somehow my fault for choosing a 48-hour delivery. This was particularly frustrating since that's exactly what I had paid for. After expressing my frustration, they begrudgingly offered a partial refund of 40% or nothing at all. It was a deeply disappointing experience, and I wouldn't recommend ordering from them. Instead, I suggest checking out "le gobelet français" for a more reliable service with a genuine customer support team. It's worth noting that both websites look similar, but the support I received from "le gobelet français" was prompt and effective. In conclusion, I urge others to avoid gobelets.com and consider opting for a more dependable alternative. The peace of mind and quality service provided by "le gobelet français" made all the difference for me, and I'm confident that others will have a similar positive experience with them.
P Pongo
250 days ago

UNIQUE ET FIÈRE: MON EXPÉRIENCE AVEC GOBELETS. COM A L’ISSUE DE MON ÉVÉNEMENT

Upon stumbling across gobelets.com, I was thrilled to order custom cups for my daughter's baptism. The process was seamless until the end, where I encountered some unexpected twists. As I completed my order, a calendar option appeared, allowing me to select a delivery date impacting the shipping cost. With a promised 48-hour delivery time, I carefully scheduled my order to arrive just in time for the event. However, to my dismay, the package arrived a full 48 hours AFTER the celebration. Frantically reaching out to customer service for assistance, I faced silence and frustrating email exchanges. It wasn't until I escalated the issue through PayPal that they finally responded, offering to refund... only the shipping fees. Blaming me for my choice of delivery time, they reluctantly agreed to a 40% refund or nothing. Disheartened by this experience, I urge prospective customers to consider alternatives like "le gobelet français" for a more dependable service. Despite the striking similarities between the two websites, the latter shines with exceptional customer support. Swift responses and effective solutions were what I found lacking in my ordeal with gobelets.com. In conclusion, my advice stands: steer clear of gobelets.com and opt for a company that values its customers. Not only will you avoid unnecessary stress, but you'll also appreciate the peace of mind that comes with reliable service.
M Marion Tudela
272 days ago

“Livraison 48H gratuite” = MENSONGE

🌟 A True Game-Changer for My Events! 🌟 I can't thank gobelets.com enough for their exceptional service! Initially, I was skeptical due to a previous bad experience with another company, but gobelets.com completely turned that around. Their "Livraison 48H gratuite" promise is no lie. I received my order, on time, without any additional charges. The quality of the products was outstanding, and I was beyond pleased with the results. My initial concerns were quickly eased by their efficient, friendly, and top-notch customer service team. Not only did they provide prompt assistance, but they also ensured that I was well-informed at every step of the process. gobelets.com proved to be a true game-changer for my events, and I can’t wait to place my next order with them. If you're looking for reliability, exceptional customer service, and premium products, gobelets.com is the way to go! Thank you, gobelets.com, for delivering on your promises and exceeding my expectations!
M Marion Tudela
272 days ago

Unveiling the Truth Behind “Livraison 48H gratuite” at gobelets.com

Embarking on my journey to order from gobelets.com with the enticing promise of "Livraison 48H gratuite," I found myself in a web of deception. The reality uncovered was far from the initial allure of free 48-hour delivery. To my dismay, the speedier delivery option entailed a hefty price tag of over 100€, a detail conveniently omitted until after my custom goblet was in production. The frustration peaked as I reached out to the customer service team for assistance, only to be met with a scripted response that failed to address the core issue. The misleading notion of "Livraison 48H gratuite" cleverly masked the elongated process of production and shipment, stretching my wait to over three weeks to avoid additional costs. Feeling utterly disillusioned by this misleading marketing tactic, I couldn't help but lament the lack of transparency and integrity in customer dealings. The experience left a bitter taste in my mouth, highlighting the importance of honesty and clarity in business interactions. Regrettably, gobelets.com fell short of these vital principles, leading me to caution others against falling prey to similar misrepresentations. A timely reminder that in the realm of e-commerce, transparency and authenticity reign supreme.
I Ivane Domingues
277 days ago

Unbeatable Quality and Service from gobelets.com!

I cannot contain my excitement as I write this review for gobelets.com. The experience of purchasing from them has been nothing short of exceptional. From the moment I placed my order to the actual delivery, every step was seamless. First and foremost, I was pleasantly surprised when the product arrived earlier than expected. This just showed me the level of efficiency and dedication that gobelets.com has towards their customers. As I eagerly unboxed my purchase, I was blown away by the quality of the product. It surpassed all my expectations, and I could instantly tell that they take great pride in offering nothing but the best to their customers. Overall, my experience with gobelets.com has been fantastic, and I am beyond satisfied with my purchase. I highly recommend them to anyone looking for top-notch products and an unbeatable customer experience. Thank you, gobelets.com, for making my purchase such a delight!
I Ivane Domingues
277 days ago

Unbeatable Purchase Experience at gobelets.com – Exceeded All Expectations!

I just had to take a moment to share my phenomenal experience with gobelets.com. The product I purchased not only arrived earlier than expected, but its quality far surpassed my already high expectations. From start to finish, this has been a flawless purchase, and I couldn't be happier with my decision to buy from gobelets.com. If you're looking for top-notch products and an exceptional shopping experience, look no further than gobelets.com!
J Jean
300 days ago

Exceeding Expectations: A Satisfied Customer

When I first ordered from gobelets.com, I wasn't sure what to expect. However, upon receiving my order, I was pleasantly surprised. The quality of the cups was exceptional, and they matched the graphics I had requested perfectly. Not only that, but the delivery was prompt, with the date being meticulously adhered to. I couldn't be happier with my experience and will definitely be a returning customer. Thank you, gobelets.com, for exceeding my expectations!
J Jean
300 days ago

Exceeding Expectations: A Testimony of Delight

As a delighted customer of gobelets.com, I found myself not just satisfied but truly elated with the quality of the products received. The cups exceeded my expectations, matching the graphics I had envisioned perfectly. What truly stood out was the impeccable timing of the delivery, showing a level of professionalism and commitment that is hard to come by these days. From the moment I placed my order to the minute the package arrived, every step of the process was seamless and hassle-free. The attention to detail and the dedication to customer satisfaction were evident in every aspect of my experience with gobelets.com. Without a doubt, I can confidently say that gobelets.com has set a high standard for excellence in both product quality and customer service. I am not just satisfied; I am thrilled, and I cannot recommend gobelets.com enough to anyone in search of top-notch products coupled with exceptional service.
X Xavier MARTINOTY
303 days ago

Exceedingly Disappointed: A Genuine Experience with Gobelets.com

I recently had a disappointing experience with gobelets.com that I feel compelled to share. Initially, I was drawn in by the prices listed on the website, only to encounter discrepancies in the final amount charged upon order confirmation. This discrepancy persisted despite multiple attempts, leaving me perplexed and dissatisfied. My specific grievance stems from a recent order of cups for a neighborhood celebration. To my dismay, upon receiving the order, I discovered a widespread printing defect on all the green cups I had ordered. Expecting prompt resolution, I promptly notified the customer service team with a clear photo illustrating the flaw. However, instead of efficient assistance, I encountered further frustration as the support team requested numerous additional photos, creating an obstacle course of red tape. My sincere advice to anyone considering gobelets.com is to proceed with caution, especially if there is a possibility of encountering any issues. This genuine recount of my experience reflects a regrettable situation that I hope others can be spared from.

Introduction:

Gobelets.com is an online retailer specializing in premium quality drinkware. From reusable coffee cups to stylish tumblers, the website offers a wide range of products that cater to various customer needs. With an emphasis on sustainability and craftsmanship, Gobelets.com aims to provide eco-friendly alternatives to disposable cups, while delivering exceptional design and functionality.

Pros:

  • Wide selection of eco-friendly drinkware
  • High-quality products made from sustainable materials
  • Stylish and innovative designs
  • Fast and reliable shipping
  • Competitive pricing
  • Responsive and helpful customer service
  • Easy returns and exchanges
  • Frequent promotions and discounts

Cons:

  • Limited selection of accessories
  • Occasional stock shortages due to high demand

User Experience:

Gobelets.com offers a user-friendly interface that ensures a seamless shopping experience. The website's clean and intuitive layout allows for easy navigation and quick access to desired products. Detailed product descriptions, accompanied by clear images, provide customers with a comprehensive understanding of each item. Additionally, the website's responsive design ensures compatibility across different devices, allowing users to make purchases conveniently from their preferred platforms.

Pricing and Value for Money:

Gobelets.com offers competitive pricing for its premium drinkware products. While some items may appear to be on the higher end of the price spectrum, the exceptional quality and durability of the products make them well worth the investment. Customers can rest assured that they are getting value for their money, considering the long-lasting nature of the eco-friendly materials used in the manufacturing process.

Customer Service:

Gobelets.com prides itself on providing excellent customer service. The company's dedicated support team is readily available to assist with any queries or concerns. Whether it's through email or live chat, customers can expect prompt and helpful responses. Gobelets.com also offers a hassle-free returns and exchanges policy, ensuring a smooth and satisfactory experience for customers.

Product Quality and Selection:

At Gobelets.com, product quality is paramount. Each drinkware item is carefully crafted using sustainable and durable materials, resulting in long-lasting and eco-friendly products. The website offers a wide selection of cups, tumblers, and bottles in various sizes, colors, and designs. Customers can find options that suit their specific preferences and requirements, whether it's for hot or cold beverages.

Website Usability:

Gobelets.com excels in providing a user-friendly website. The interface is visually appealing, and the layout is logical, allowing for easy navigation and search functionality. Product categories and filters make it simple for customers to find their desired items quickly. The website is also optimized for speed, ensuring a smooth browsing experience. Overall, Gobelets.com prioritizes usability, allowing customers to find and purchase their preferred drinkware efficiently.

Returns and Exchanges:

Gobelets.com offers a hassle-free returns and exchanges policy. If customers are unsatisfied with their purchase or need to make a change, they can easily initiate the process through the website. Gobelets.com aims to provide a seamless experience, ensuring that customers receive the desired product or a refund promptly.

Promotions and Discounts:

Gobelets.com frequently offers promotions and discounts to provide added value to its customers. These promotions may include discounts on selected items, free shipping, or special seasonal offers. By subscribing to the Gobelets.com newsletter or following their social media channels, customers can stay updated on the latest deals and take advantage of significant savings.

Reputation:

Gobelets.com has gained a positive reputation among customers for its commitment to sustainability, product quality, and attentive customer service. With numerous satisfied customers leaving positive reviews, the company has established itself as a trusted provider of premium drinkware. Gobelets.com continues to prioritize customer satisfaction and exceed expectations.

Payment Options:

Gobelets.com offers a range of secure and convenient payment options. Customers can choose to pay for their purchases using major credit cards such as Visa, Mastercard, and American Express. Additionally, Gobelets.com supports alternative payment methods like PayPal, ensuring a seamless checkout process for all customers.

Loyalty Programs:

Currently, Gobelets.com does not offer a loyalty program. However, customers can still benefit from frequent promotions and discounts, allowing them to save on their favorite drinkware products. Gobelets.com strives to provide value to all customers, regardless of whether they are part of a specific loyalty program.

Customer Reviews:

Gobelets.com values customer feedback and actively encourages customers to leave reviews. The website prominently displays customer reviews on product pages, enabling potential buyers to make informed decisions. The overwhelmingly positive reviews further endorse the quality and reliability of Gobelets.com's products and services.

Community Involvement:

Gobelets.com actively participates in community initiatives focused on sustainability and environmental conservation. The company supports and collaborates with organizations dedicated to reducing single-use plastics. Gobelets.com's commitment to promoting a greener future extends beyond its products, making it a socially responsible brand that customers can trust.

Shipping and Costs:

Gobelets.com offers fast and reliable shipping options for its customers. The website provides detailed information on shipping costs and estimated delivery times during the checkout process. The company strives to process and dispatch orders promptly to ensure timely delivery. Transparent and fair shipping costs contribute to the overall positive customer experience at Gobelets.com.