Gobicashmere User Reviews

Introduction:

Gobi Cashmere is a premium brand that offers high-quality Cashmere products made from the softest and the finest Mongolian Cashmere fibers. The company was founded in 1981 in Mongolia and has built a solid reputation in the industry for producing top-notch Cashmere clothing and accessories.

Pros and Cons:

Pros: - Uses the finest Cashmere fibers from Mongolia - Wide variety of clothing and accessories - High-quality products that last long - Free shipping on orders above $100 within the US - Simple and easy to navigate website Cons: - Products can be a bit pricey - Limited color options for some products - The return policy is not very flexible

User Experience:

The website is well-designed and easy to navigate. The products are categorically organized, and the search function is efficient. Users can quickly find what they are looking for on the website, and the checkout process is straightforward.

Pricing and Value for Money:

Gobi Cashmere offers premium-quality products made from the finest Cashmere fibers. The prices are on the higher side, but this is justified by the high quality of the products that the company offers. The value for money is excellent, as Cashmere clothing and accessories from Gobi Cashmere are long-lasting and of top-notch quality.

Alternatives:

Some of the alternatives to Gobi Cashmere include Naadam, The Elder Statesman, Everlane, and Loro Piana.

Customer Service:

Gobi Cashmere offers excellent customer service. The company's customer support team is available via phone, email, or live chat to help customers with any queries or concerns they may have. However, the return policy is not very flexible, which may be a disadvantage for some customers.

Product Quality and Selection:

Gobi Cashmere offers a wide range of Cashmere clothing and accessories, including sweaters, scarves, shawls, hats, gloves, and more. The product quality is excellent, as the company uses the finest Cashmere fibers from Mongolia. The attention to detail and craftsmanship is evident in the products, making them long-lasting and comfortable to wear.

Website Usability:

Gobi Cashmere's website is simple, easy to navigate, and user-friendly. The website is well-organized and has a clean interface, making it easy for users to find the product they are looking for. The website is also fast and responsive, enhancing the user experience.

Returns and Exchanges:

Gobi Cashmere's return policy allows customers to return products within 30 days of purchase. However, the company only accepts returns if the product is in its original condition with all tags and packaging intact. The customer must also pay for the shipping back to the company, which may be a disadvantage for some customers.

Promotions and Discounts:

Gobi Cashmere offers occasional promotions and discounts on its products. Customers can sign up for the company's newsletter to stay informed about these promotions and discounts.

Reputation:

Gobi Cashmere has built a solid reputation in the industry for producing top-notch Cashmere products. The company has been in business for over 40 years and has garnered a loyal customer base due to its focus on quality and craftsmanship.

Payment Options:

Gobi Cashmere offers various payment options, including credit cards, PayPal, Amazon Pay, Apple Pay, and Google Pay.

Loyalty Programs:

Gobi Cashmere does not offer any loyalty programs at the moment.

Customer Reviews:

The customer reviews for Gobi Cashmere are overwhelmingly positive. Customers praise the product quality, craftsmanship, and attention to detail. However, some customers have raised concerns about the return policy's inflexibility.

Community Involvement:

Gobi Cashmere is committed to giving back to the community by supporting various charitable organizations. The company has donated to organizations like the Khan Khentii Strictly Protected Area Trust and the Movember Foundation.

Shipping and Costs:

Gobi Cashmere offers free shipping on orders above $100 within the US. For orders below $100, the shipping costs vary depending on the product's weight and size. The company also offers international shipping at an additional cost. The shipping is reliable and efficient, and customers can track their orders using the tracking number provided.