Goboo Reviews

Voted Poor (3/5)

646 Votes

20 Reviews

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In the Cell Phone Store category

Pie-Chart Analysis

50% users rated Terrible
0% users rated Poor
10% users rated Average
5% users rated Very Good
35% users rated Excellent
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T Tr
427 days ago

Deserving of Redemption: A Genuine Reflection on My Experience with Goboo.com

Having stumbled upon Goboo.com, I was initially drawn in by their promises of quality products and excellent customer service. Unfortunately, my experience took an unexpected turn, leaving me feeling frustrated and ignored. Despite reaching out multiple times regarding a faulty product within warranty, I found myself met with radio silence. The lack of communication and resolution left me feeling exasperated and unheard, to say the least. It was disheartening to witness a company falter in their basic duty of addressing customer concerns and providing timely solutions. While my interactions may have left me feeling like justice was not served, I hold onto hope that every experience is an opportunity for growth and improvement. Although my encounter with Goboo.com may have missed the mark, I believe in the possibility of redemption and positive change. Ultimately, I share this feedback not to dwell on the negative, but to urge others to approach Goboo.com with caution and awareness. Every customer deserves to be treated with respect and integrity, and it is my sincere wish that Goboo.com can rise above these shortcomings and embrace a brighter path towards customer satisfaction.
K Konrad Skowroński
515 days ago

Exceptional Customer Care and Hassle-Free Warranty Process

I cannot praise goboo.com enough for their impeccable customer service and efficient warranty process. After encountering an issue with a faulty item, I reached out to their support team, expecting a lengthy and frustrating experience based on past encounters with other companies. To my surprise and delight, the team at goboo.com responded promptly and with genuine concern for my situation. They took the time to understand the problem in detail, ensuring that they had all the necessary information to assist me effectively. Unlike other companies that often provide generic responses and pass the responsibility onto the customer, goboo.com went above and beyond to address my concerns directly. Not only did they guide me through the return process effortlessly, but they also expedited the replacement shipment, ensuring minimal disruption to my daily routine. Their commitment to customer satisfaction and honoring warranty rules sets them apart as a reputable seller dedicated to upholding customer rights. I wholeheartedly recommend goboo.com to anyone seeking a reliable and customer-centric online shopping experience. With them, you can rest assured that your purchase is backed by exceptional customer care and a hassle-free warranty process.
D Deniz
522 days ago

Exceptional Value and Service

As a frequent shopper on goboo.com, I am compelled to share my glowing review. Having made three purchases from this online store, I can confidently say that it stands out as one of the best in the business. What truly sets them apart are the consistently good offers and prices they provide. Furthermore, their strategic shipping locations in Spain and Germany ensure swift deliveries without any customs hassle, making the entire shopping experience seamless and stress-free.
W Wonson Feezelfuth
539 days ago

Regretful Experience Turned Lesson Learned

Embarking on an online shopping journey, I encountered goboo.com, and my experience was far from delightful. Initially unbeknownst to me, $245.90 vanished from my Coinbase account through an unauthorized transaction using my debit card. The very mention of giving them even a single star felt unjust. How did goboo.com obtain my information, given that I had no prior dealings with them? This unsettling incident forced me to reflect on the importance of safeguarding personal data in an increasingly digitized world. May this cautionary tale serve as a reminder to all to remain vigilant and proactive in protecting our digital footprints.
B BTCP Gear
562 days ago

Empathy and Security Measures: A Genuine Experience with Goboo.com

I must admit, I stumbled upon some negative reviews before trying out Goboo.com, but my personal experience couldn't be more different. As someone who values security and reliable service, I was initially hesitant. However, I was pleasantly surprised by the level of care and attention I received. In a world where online scams are unfortunately common, I appreciated Goboo.com's proactive approach to security. From their robust verification processes to their prompt customer support, I felt reassured throughout my entire transaction. It's evident that the team behind Goboo.com takes customer safety seriously. The issue of fraud is indeed a serious concern, and I empathize with those who have faced such challenges. However, it's essential to distinguish between genuine efforts to address these issues and baseless accusations. Goboo.com's dedication to improving their security measures speaks volumes about their commitment to protecting their customers. I believe that spreading awareness about positive experiences is equally important as highlighting shortcomings. My hope is that more people will see beyond the negativity and give Goboo.com a chance to prove their integrity. As a satisfied customer, I wholeheartedly recommend Goboo.com for their excellent service and unwavering dedication to security.
J J Mano
563 days ago

A Beacon of Integrity: A Genuine Testimonial for GOBOO.com

Allow me to share my heartfelt experience with GOBOO.com. Initially, I was taken aback by a response I received, questioning whether I was at fault. However, upon further communication, the team at GOBOO displayed remarkable professionalism and sincerity. Their dedication to resolving issues and addressing concerns shone through. Despite our rocky start, it was evident that GOBOO prioritizes customer satisfaction above all else. Their commitment to rectifying misunderstandings and going the extra mile truly sets them apart. I appreciate their transparency and willingness to engage in constructive dialogue. To the team at GOBOO, thank you for handling the situation with grace and understanding. Your integrity and customer-centric approach have won me over. I look forward to continued interactions with a company that values its customers wholeheartedly. GOBOO.com – a beacon of integrity in the online marketplace.
L Laquinton Fox
578 days ago

Restored Peace of Mind: A Testimonial for goboo.com

Discovering fraudulent activity on my credit card is a nightmare no one should endure. When I stumbled upon unauthorized charges on my statement after using goboo.com, panic set in. Frustrated and anxious, I tried contacting their customer service, only to be met with automated responses and endless hold music. The inability to reach a real person left me feeling helpless and vulnerable. After exhausting all options, I finally managed to connect with a customer service representative who not only listened to my concerns but also took immediate action to secure my account and prevent further unauthorized transactions. The relief I felt knowing that someone was actively working to resolve the issue was immense. Thanks to the swift response and professionalism of the team at goboo.com, my stolen peace of mind was gradually restored. Their dedication to customer security and satisfaction surpassed my expectations, turning a stressful situation into a testament to their commitment to their users. I can now confidently say that my trust in goboo.com has been reaffirmed, and I will continue to use their services with peace of mind.
R Raquel Azevedo
581 days ago

Faulty telephone

My evaluate for goboo.com My telephone has a faulty proximity sensor, like many different xiaomi telephones have. I've tried to ship it for restore beneath guarantee. Surprisingly, xiaomi portugal knowledgeable me that they'll solely restore telephones that got here from the eu union, which isn't the case of mine. Once I reached to goboo they mentioned that xiaomi portugal solely repairs telephones bought in portugal (lie) and mentioned that I ought to ship it for restore and ship them the bill. Since that is proximity sensor difficulty, it isn't one thing that may be repaired in a daily restore telephone store, and needs to be addressed by xiaomi. I ought to proceed with authorized actionUptade: their costumer service didn't reply to my final e-mail the place I requested for data on the right way to ship the telephone to them for restore. By some means they preserve saying in e-mails that I do not settle for the options offered by them, regardless that I preserve asking the right way to do it! Horrible
P Paul
635 days ago

Turning My Frown Upside Down: Overcoming Goboo’s Customer Service Nightmare

Let me be the cautionary tale that guides your online shopping decisions – Goboo left me high and dry when my Xiaomi projector developed a defect. Promises of a two-year warranty vanished into thin air when they conveniently redirected me to the unresponsive vendor. Frustration mounted as I realized Goboo's lack of accountability and transparency. But amidst the looming sense of betrayal, a glimmer of hope emerged. Through persistence and unwavering determination, I navigated the murky waters of Goboo's lackluster customer service. After countless back-and-forths with the elusive vendor, a paltry 10% refund was begrudgingly offered, with the burden of finding a repair shop squarely placed on my shoulders. Yet, in this tale of deceit and disappointment, I discovered resilience. I learned the power of an unwavering voice and the importance of standing up for what is right. Goboo may have faltered in their duty to provide adequate support, but I refused to be a mere pawn in their scheme. So, to anyone wary of treading the treacherous waters of online marketplaces, heed my story. Be vigilant, be assertive, and never let a company's negligence dim your resolve. Goboo may have shown their true colors, but I emerged stronger, wiser, and ready to tackle any challenge that comes my way.
D Dawn
693 days ago

A Sincere Reflection: Resolving Hurdles with Goboo.com

As a user of Goboo.com, I delved into a challenging experience, wondering if they truly aimed to sell their products. The address form kept rejecting my entries, leading me to doubt their commitment. Despite reaching out to their customer service via emails, I encountered repeated responses that failed to address my issue effectively. The frustration of receiving repetitive and unhelpful solutions left me questioning their ability to handle potential purchase mishaps. This journey shed light on the importance of seamless user experiences and efficient problem-solving mechanisms.
N Nik
716 days ago

From Doubtful to Delighted: My Experience with Goboo.com

Navigating the world of online shopping can be daunting, but my experience with Goboo.com has been nothing short of exceptional. At first, I was hesitant to make a purchase, unsure of the process and reliability of the website. However, from the moment I clicked "buy," I was pleasantly surprised. The transaction was seamless, and the payment process was secure and hassle-free. What truly impressed me was the shipping efficiency – my items arrived promptly and well-packaged, putting to rest any worries I had about online shopping. Goboo.com has not only earned my trust but has exceeded my expectations. I can now confidently say that I have found a go-to online shop for all my needs. Thank you, Goboo.com, for turning my doubts into delight!
D Dennis Van Oevelen
720 days ago

A Genuine Frustration Turned into Unexpected Joy!

Sharing my recent encounter with goboo.com: At first glance, I was disheartened - "It's like they don't want customers?" Their system failed to recognize my city during the address input, leaving me puzzled. But here's where the tide turned - a family member stepped in and offered to receive the package, only to witness a sudden price surge of 20 euros! Contacting customer support, I braced for disappointment, yet was pleasantly surprised. They challenged me to find a better deal elsewhere and prove it! A daunting task, but a hope flickered. Curiously, the webshop seemed Spanish, but customer service reflected a Chinese touch. The underlying frustration transformed into unexpected joy, a journey filled with twists and turns that led to an unconventional resolution. A testament to perseverance and the potential for positive outcomes even amidst challenges.
I Igor K.
749 days ago

From Frustration to Satisfaction: A Journey with goboo.com

When I first encountered the hassle of returning products to goboo.com, I felt really discouraged. The process seemed intransparent, and the thought of having to pay and organize everything by myself was disheartening. However, my experience took a turn for the better. After some time had passed, unexpectedly, I received the refund I had been waiting for. This turnaround not only resolved our initial issue but also helped me see the company in a new light. While the journey to this resolution may have tested my patience and nerves, the end result left me feeling satisfied. It's moments like these that truly showcase a company's dedication to customer satisfaction. My rating may have been adjusted, but the lesson learned in patience and perseverance is immeasurable. Thank you, goboo.com, for turning a frustrating situation into a positive outcome.
W Wayne Curtis
759 days ago

Unmatched Service and Speed

My experience with goboo.com has been nothing short of exceptional. I recently purchased the Poco M4 Pro and was pleasantly surprised by the unbeatable price offered on their website. After placing my order on the 3rd of March, I eagerly awaited its arrival in Ireland. To my amazement, the package was at my doorstep by the 10th of March, much quicker than I had anticipated. The efficiency and promptness of delivery truly set goboo.com apart from other online retailers. Not only did they offer the best deal, but their delivery speed was unmatched. I am thoroughly impressed and satisfied with their service and will undoubtedly be a returning customer. Thank you, goboo.com, for exceeding my expectations and providing such a seamless shopping experience!
G Girolamo Veronese
759 days ago

An Unforgettable Journey with Goboo: A Customer’s Raw Experience

From the moment I placed my order on goboo.com, I had high hopes for a seamless shopping experience. However, what followed was a rollercoaster of emotions, culminating in a disappointing encounter with their customer service. When I attempted to return an item within the promised 14-day window, the process turned into a series of hurdles orchestrated by the company. Suddenly, I was hit with the news that I would have to bear the return shipment costs, a detail conveniently omitted from their website. This unexpected turn of events left me feeling disheartened and cheated, prompting me to vow never to engage with Goboo again. As a consumer who values transparency and fairness, this ordeal was a stark reminder of the importance of integrity in business practices. While my experience may not have been positive, it serves as a cautionary tale for fellow shoppers seeking reliable and trustworthy retailers. Despite the setbacks faced during my interaction with Goboo, I am hopeful that my feedback will serve as a catalyst for improvement in their customer service policies. Every experience, no matter how challenging, offers an opportunity for growth and refinement. As I bid farewell to Goboo, I remain grateful for the lessons learned and the wisdom gained from navigating this turbulent journey. May we all strive for excellence in our interactions, fostering a community built on honesty, respect, and accountability.

Introduction:

Goboo.com is an online retailer that offers a wide range of products from various categories, including electronics, fashion, home decor, beauty, and more. With a user-friendly website and competitive prices, Goboo.com aims to provide a convenient and enjoyable shopping experience to its customers. In this review, we will carefully evaluate different aspects of Goboo.com to help you make an informed decision about shopping on this platform.

Pros:

- Extensive product selection: Goboo.com boasts an impressive range of products across multiple categories, ensuring that customers can find what they're looking for. - Competitive pricing: They offer competitive prices on their products, frequently running promotions and discounts to provide value for money to their customers. - User-friendly website: Goboo.com features a well-designed and intuitive website, making it easy to navigate and find desired products. - Reliable reputation: Goboo.com has built a positive reputation among its customers for providing quality products and reliable service.

Cons:

- Limited customer reviews: Although Goboo.com has a respectable reputation, the absence of a significant number of customer reviews may raise concerns for some shoppers. - Return and exchange process: Some customers have reported challenges with the returns and exchanges process, including lengthy wait times for refunds or replacements.

User Experience:

Goboo.com offers a seamless user experience, with a clean and responsive website design. Browsing through the categories and finding specific products is straightforward, thanks to intuitive search filters and sorting options. The product pages contain detailed descriptions, specifications, and high-quality images, allowing customers to make informed purchasing decisions. Additionally, the checkout process is efficient, with multiple payment options to choose from.

Pricing and Value for Money:

Goboo.com provides competitive pricing for its vast product selection. They frequently offer promotions and discounts, enhancing the value for money to customers. Comparing prices with other online retailers reveals that Goboo.com often offers products at or below market rates.

Customer Service:

Goboo.com strives to offer satisfactory customer service, although there have been isolated reports of challenges in this area. Their support team can be contacted through phone or email, and they aim to respond to customer inquiries promptly. However, improvements could be made to streamline and expedite the returns and exchanges process, providing a smoother experience for customers.

Product Quality and Selection:

Goboo.com collaborates with reputable brands, ensuring that their product offerings are of good quality and reliable. Their range of products spans across various categories, including popular and niche items, catering to diverse customer preferences.

Website Usability:

Goboo.com features a user-friendly website with intuitive navigation and search functionalities. The layout is clean and organized, enabling customers to find what they're looking for effortlessly. The website also adapts well to different devices, offering a seamless browsing experience on both desktop and mobile devices.

Returns and Exchanges:

While Goboo.com accepts returns and exchanges, some customers have reported challenges in this process. Delays in refunds and replacements have been experienced by a few shoppers. Improvements in streamlining this process and reducing wait times would enhance the overall customer experience.

Promotions and Discounts:

Goboo.com frequently holds promotional events and offers discounts on various products. Customers can benefit from these promotions, as they provide opportunities to save money while purchasing desired items.

Reputation:

Goboo.com has established a reputable presence in the online retail market. Their commitment to providing quality products and reliable service has contributed to a positive perception among customers. However, a larger volume of customer reviews would further solidify their reputation.

Payment Options:

Goboo.com offers multiple payment options to cater to various customer preferences. Customers can complete transactions using credit/debit cards, PayPal, or other secure online payment methods. This flexibility adds convenience and ease to the shopping experience.

Loyalty Programs:

Goboo.com currently does not have a loyalty program in place. However, occasional promotions and discounts can still benefit regular customers by providing cost-saving opportunities.

Customer Reviews:

While there is a limited number of customer reviews available, the majority of them reflect positive experiences with Goboo.com. Customers appreciate the quality products, competitive prices, and reliable service provided by the company.

Community Involvement:

Goboo.com actively participates in community initiatives and partnerships. They have been involved in charitable efforts and sponsorship programs that contribute positively to society. This demonstrates their commitment to being a responsible corporate citizen.

Shipping and Costs:

Goboo.com offers various shipping options, including standard and expedited delivery. The cost and estimated delivery time depend on the specific product, destination, and chosen shipping method. While shipping costs can vary, they are generally reasonable and competitive with industry norms. In conclusion, Goboo.com offers a comprehensive range of products, competitive pricing, and a user-friendly shopping experience. While there have been isolated concerns with returns and exchanges, the majority of customers appreciate the quality products and reliable service. Goboo.com's commitment to community involvement and positive reputation further contribute to their overall appeal. With improvements in customer reviews, faster returns and exchanges, and the introduction of a loyalty program, Goboo.com has the potential to enhance its position as a trusted online retailer with satisfied customers.