Users Voice for Gocompare

17% users rated Terrible
1% users rated Poor
1% users rated Average
5% users rated Very Good
76% users rated Excellent
Pie Chart Review Representation for Gocompare
Gocompare Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 04 Dec 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 1.9 4.4 3.7 4.5 2.4
Oct 2022 3.5 3.4 4.4 2.5 4 2.6
Nov 2022 4 1.7 2.7 3 4.2 4
Dec 2022 5 5 5 5 5 5
Mar 2023 4.2 3.2 4.6 1.8 4.1 2.6
Line Chart for Rating of peer stores

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Detailed Gocompare Review by

Introduction

Gocompare.com is a comparison website that allows users to compare prices for a range of financial products including insurance, loans, credit cards, and mortgages. The website was launched in 2006 and has since become one of the most popular comparison sites in the UK.

Pros and Cons

Pros:
  • Comprehensive range of financial products
  • Simple and easy to use website
  • Free to use
Cons:
  • Some products may not be included in comparison results
  • Some customers may prefer face-to-face interaction with financial advisors
  • Some providers may not be included in comparison results

User Experience

The user experience on Gocompare.com is simple and straightforward. Users can quickly and easily compare prices for a range of financial products, and the website is easy to navigate. The search function is clear and concise, and the website loads quickly, ensuring a seamless user experience.

Pricing and Value for Money

Gocompare.com is free to use for customers, and the website makes its money through referral fees from providers. The prices for products listed on the website are competitive, and the website provides a valuable service to customers looking to save money on their financial products.

Alternatives

Some popular alternatives to Gocompare.com include Comparethemarket.com, MoneySuperMarket.com, and Confused.com. These comparison websites offer similar services to Gocompare.com and are also free to use.

Customer Service

Customers can contact Gocompare.com through a range of channels, including email, phone, and live chat. The customer service provided by Gocompare.com is generally good, with friendly and knowledgeable staff.

Product Quality and Selection

The range of financial products available on Gocompare.com is comprehensive and includes insurance, loans, credit cards, and mortgages. However, some products may not be included in comparison results, and some providers may not be included in the results.

Website Usability

The usability of the Gocompare.com website is excellent, with a clear and concise layout that makes it easy to find what you are looking for. The website is also fast and responsive, making for a pleasant user experience.

Returns and Exchanges

Returns and exchanges are not applicable to the products listed on Gocompare.com, as the website is a comparison website only and does not sell financial products directly.

Promotions and Discounts

Gocompare.com occasionally offers promotions and discounts on selected financial products. These promotions can be a great way to save money on financial products, and users should keep an eye out for these promotions.

Reputation

The reputation of Gocompare.com is generally good, with the website being well established and well known. However, some customers may prefer to use other comparison websites, and some customers may have had negative experiences with the website.

Payment Options

Payment options are not applicable to the products listed on Gocompare.com, as the website is a comparison website only and does not sell financial products directly.

Loyalty Programs

Gocompare.com does not offer a loyalty program at this time.

Customer Reviews

Customer reviews for Gocompare.com are generally positive, with customers praising the ease of use of the website and the range of financial products available. However, some customers may have had negative experiences with the website, and it is important to read a range of reviews before making a decision.

Community Involvement

Gocompare.com is not known for its community involvement, but the website does support a range of charities and good causes.

Shipping and Costs

Shipping and costs are not applicable to the products listed on Gocompare.com, as the website is a comparison website only and does not sell financial products directly.

Gocompare Recent User Reviews

User Rating

5 stars

80

4 stars

10

👤

Reviewer Name: Christine Knight

Review Submission Date: 2022-12-15

Review Title: GoCompare Review
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Review Description: GoCompare gave several quotes but I came to an agreement with my existing insurance provider to stay with them for another year. Liked the fact that GoCompare pay up to £250 excess if needed.

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Reviewer Name: Andrew Bradburn

Review Submission Date: 2022-12-15

Review Title: Easily does the hard graft of getting best quote
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Review Description: Easily does the hard graft of getting best quote for you then seamlessly puts you through to insurance company.If only the insurance company had as much focus on customer service as Go Compare do ! 5 *

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Reviewer Name: Francesco

Review Submission Date: 2022-12-15

Review Title: I hope you will forgive my bad English
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Review Description: I hope you will forgive my bad English. I find your service very helpful and informative about the UK insurance landscape. It is interesting to be able to compare the ways in which each company builds the tariff and services. I'd like to see more EV-specific offerings. For example, services could include mobile charging services, in case of emergency.

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Reviewer Name: Gopal

Review Submission Date: 2022-12-15

Review Title: Over all gocompare has been good to me…
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Review Description: Over all gocompare has been good to me however when some problem comes Up to liaise with the chosen company it is very hard to get the contact details of go compare with telephone number or to straitened up som minor issues would a great help

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Reviewer Name: Tony Lockwood

Review Submission Date: 2022-12-14

Review Title: Money Saver
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Review Description: Excellent Web site to review and compare available options even ones you would not normally know existed. Managed to save a considerable amount of money and bettering my existing cover.

👤

Reviewer Name: Customer

Review Submission Date: 2022-12-14

Review Title: Generally excellent with one small complaint
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Review Description: Great to have details remembered in the system. Easy to update. Good results. One quibble this year because I selected to have breakdown quotes emailed but didn't receive. I also couldn't find a link to breakdown cover on the website and had to Google it to find it.

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Reviewer Name: Fred Elsby

Review Submission Date: 2022-12-14

Review Title: Does what it says on the tin …
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Review Description: A proper saving well worth having Unbiased quotes from reputable companies Easy no nonsense information to get the product you need Does What it Says on the tin. Thanks

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Reviewer Name: ian griffiths

Review Submission Date: 2022-12-14

Review Title: Quote started at £351 from 1st text but…
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Review Description: Quote started at £351 from 1st text but when I tried to click renew my car insurance it was £483 with nothing changing from last year apart from my no claims going up a year. Surely it should have been cheaper!

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Reviewer Name: Tracy

Review Submission Date: 2022-12-14

Review Title: What made my experience great was the…
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Review Description: What made my experience great was the fact I was able to get my insurance cost down by £300 for the next year as my insurance company that I’m with until my new policy starts didn’t obviously look at getting the cost and lower for me.

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Reviewer Name: Ray Webb

Review Submission Date: 2022-12-14

Review Title: Arranging insurance online
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Review Description: Easy to work through the questions asked by the website, not too intrusive, eventually arrived at many offers of insurance, listed price wise. The excess cover, £250 may prove helpful but hopefully never required.

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