Introduction

Godaddy.com is a leading provider of web hosting and domain registration services. The company was founded in 1997 and has since grown to become one of the most trusted and recognizable brands in the industry. Godaddy.com is headquartered in Scottsdale, Arizona, and has over 7,000 employees worldwide, providing their customers with a range of products and services to help them establish and grow their online presence.

Pros and Cons

Pros:
  1. Wide variety of products and services available.
  2. Easy-to-use website builder.
  3. Great customer support options.
  4. Competitive pricing for most products.
Cons:
  1. Upselling is sometimes aggressive.
  2. Some products may be more expensive than competitors.
  3. Free trial periods for some products are shorter than average.

User Experience

Godaddy.com's website is easy to use and navigate. They offer a wide range of products and services, and their search feature and product pages provide helpful information to users. Their website builder is intuitive and user-friendly, with drag-and-drop tools that make it easy for beginners to get started.

Pricing and Value for Money

Godaddy.com's pricing is competitive and varies based on the product or service being purchased. They have a range of plans and packages available, with options for both small businesses and larger enterprises. While some products may be more expensive than their competitors, Godaddy.com's product offerings provide value for money, with some plans including features that other providers charge extra for.

Alternatives

Some popular alternatives to Godaddy.com include Bluehost, SiteGround, and HostGator. These providers offer similar products and services, with competitive pricing and customer support options. Comparison shopping and researching customer reviews can help users determine the best provider for their needs.

Customer Service

Godaddy.com's customer support options include 24/7 phone and chat support, as well as a helpful knowledge base and community forums. Their support team is knowledgeable and responsive, with quick resolution times for most issues.

Product Quality and Selection

Godaddy.com offers a wide range of products and services, including web hosting, domain registration, website builders, ecommerce tools, and marketing services. Their products are reliable and of high quality, with features that are easily customizable to fit the needs of each individual user.

Website Usability

Godaddy.com's website is easy to use and navigate, with a simple and clean interface. Their search feature and product pages are helpful, providing users with detailed information about each product and service offered.

Returns and Exchanges

Godaddy.com's refund policy varies based on the product or service being purchased. Most hosting plans and domain registrations can be canceled and refunded within a specified timeframe, while other products such as website builders and marketing tools may have different refund policies.

Promotions and Discounts

Godaddy.com often offers discounts and promotions on their products and services. These discounts may be available for new customers or existing users, and can range from a specific dollar amount off to a percentage discount.

Reputation

Godaddy.com has a strong reputation in the industry, with a large user base and recognition as one of the top web hosting and domain registration providers. They have received positive reviews from users and industry experts alike.

Payment Options

Godaddy.com accepts a range of payment options, including major credit cards, PayPal, and Apple Pay. Payment information is securely stored and processed.

Loyalty Programs

Godaddy.com offers a loyalty program called GoDaddy Rewards, which rewards users for purchases made on their website with cashback and discounts on future purchases.

Customer Reviews

Godaddy.com has received positive reviews from customers, with many praising their ease of use, reliability, and customer support options.

Community Involvement

Godaddy.com is involved in the community, supporting programs aimed at helping entrepreneurs and small businesses succeed.

Shipping and Costs

Godaddy.com does not ship physical products, as all products and services are digital. Some products, such as domain registrations, may have additional fees associated with them, but costs are clearly stated on their website.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...

Godaddy Recent User Reviews

User Rating

5 stars

216

4 stars

38

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Reviewer Name: Raj

Review Submission Date: 13-06-2019

Review Title: Terrible and extremely unprofessional…
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Review Description: Terrible and extremely unprofessional customer service at godaddy. godaddy auctions is down. I called up tech support customer service and they are asking me to email their auctions department to fix their down website. So get this, they are asking me do for free what is there job. Also don't buy godaddy website hosting. Godaddy is selling you website hosting when they can't get their own website up and running. STAY AWAY FROM GODADDY and save time and money.

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Reviewer Name: Patricia M.

Review Submission Date: 13-06-2019

Review Title: Cannot get into my Control Panel
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Review Description: It has been weeks that I cannot get into my control panel to check my emails and update my database because the page is spinning and spinning. Of course I called and waited too long on the line, I had to hang up, on the internet, they said to clear cache and browsing history, did that and still doesn't work, my advice to you , stay away from them.

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Reviewer Name: Christy Graham

Review Submission Date: 13-06-2019

Review Title: Budget-Friendly
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Review Description: The product is reasonably priced, user-friendly, and provides valuable assistance.

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Reviewer Name: Bryan

Review Submission Date: 13-06-2019

Review Title: Easy & Straightforward
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Review Description: Setting up the website was easy and straightforward. I was able to create member access and manage that with no problems.

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Reviewer Name: Jarvis Jackson

Review Submission Date: 13-06-2019

Review Title: No issues and very transparent
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Review Description: No issues and very transparent

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Reviewer Name: Fleur

Review Submission Date: 13-06-2019

Review Title: always very long until you can contact…
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Review Description: always very long until you can contact someone for help. still have problems with my paymond method.

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Reviewer Name: DENISE KOTAY

Review Submission Date: 13-06-2019

Review Title: We’re just starting out with our first…
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Review Description: We're just starting out with our first children's book, and merchandise may follow. So we'll see where this takes us. My illustrator's main concern with your website development help is that it does not seem to allow us to start "from a blank page". And your templates don't really suit us.

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Reviewer Name: Dudley

Review Submission Date: 13-06-2019

Review Title: Using this platform didnt quite get me…
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Review Description: Using this platform didnt quite get me the level of designation I wanted so I definitely had to look elsewhere, and 7242680471 offered an exceptional customer service and support. It was an amazing experience.

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Reviewer Name: Rebecca Donell

Review Submission Date: 13-06-2019

Review Title: Worst company ever
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Review Description: Worst company ever. Do not trust them. They will steal your content. They are thieves.

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Reviewer Name: Steven

Review Submission Date: 13-06-2019

Review Title: Highlighting an Exceptional Customer Representative
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Review Description: During my recent customer service call, I was fortunate enough to speak with Jaimie, a representative who truly went above and beyond. While I've had positive experiences with customer service in the past, Jaimie's performance was exceptional. Her kindness, thoroughness, and impressive knowledge of the company's products and policies reassured me that my issue was being handled with the utmost care and attention. I was truly impressed by her dedication to resolving my issue and would be grateful to receive her assistance in the future. Simply put, Jaimie is an incredible employee and a credit to the company.