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Rate Goddiva
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0% users rated Poor
8% users rated Average
10% users rated Very Good
58% users rated Excellent
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Neno
A Gem in the Dress Industry: Goddiva.co.uk Shines Through Quality and Service
When I stumbled upon Goddiva.co.uk, I never expected to find such a gem in the online dress industry. The quality of their dresses is unparalleled, each design radiating elegance and style. But what truly sets them apart is their exceptional customer service. I recently encountered a small issue with my order, and I reached out to them through Facebook messages. To my surprise, their team responded promptly and resolved the issue with utmost professionalism and care. Their dedication to ensuring customer satisfaction truly shines through in every interaction. Goddiva.co.uk has not only won me over as a loyal customer but has also set a high standard for other online retailers to follow. If you're looking for top-notch quality and outstanding service, look no further than Goddiva.co.uk. They are a true standout in the world of online shopping. C
Christine Stockdale
From Expectations to Disappointment: A Lesson Learned
From the anticipation of receiving a special purchase to the sudden realization of a delay in the plans, my recent experience with goddiva.co.uk has been a rollercoaster of emotions. I placed an order on the 30th of January, eager to get my hands on a pair of stunning shoes. However, my excitement turned into disappointment today, on the 8th of February, when I was informed that the shoes I had set my heart on were unexpectedly out of stock. The delayed communication left me feeling frustrated and let down. This experience serves as a reminder to manage expectations and be prepared for unexpected bumps in the road when it comes to online shopping. M
Mrs Donna Moates
Beautiful dress as described
My review for goddiva.co.uk Beautiful dress as described. Delivery very prompt and good sizing W
Wendy
A True Lifesaver and Phenomenal Service
As a mother navigating the hectic world of teenage preferences, I stumbled upon Goddiva.co.uk while searching for the perfect prom dresses for my daughter. Despite my best efforts, the chosen dresses fell short of her expectations – blame it on the fussy teenager syndrome! Following the easy process outlined on their website, I initiated the return of the items. To my relief, a friendly post person promptly collected the dresses. With their efficient tracking system, I could rest easy knowing the items reached Goddiva within just two days. Impressed by their swift responses, I reached out to them via messages, and true to form, they handled my refund with utmost professionalism. The stellar customer service and seamless experience have made me a loyal customer, and I eagerly anticipate future collaborations with Goddiva. Thank you for being a true lifesaver in the whirlwind of teenage fashion choices! L
Linda Brown
Happy Refund
My review for goddiva.co.uk I purchased two dresses, which ended up not being appropriate for the occasion I needed them for. So I went on line, followed the instructions, it was a very simple process, returned the items, then tracked them, Goddiva received them two days later, I then emailed them and they sorted my refund for me. They responded to my emails with immediate effect, the company was very efficient and i will definitely be using them again. C
customer
From a Christmas Event to Everyday Elegance: My Goddiva Experience
Reflecting on my first purchase from Goddiva for a special Christmas event, I was instantly captivated. The dress exuded elegance and sophistication, fitting me like a dream – a true representation of impeccable sizing. Since then, I have indulged in two more purchases, each one exceeding my expectations. What truly sets Goddiva apart is the exceptional quality of their dresses. The attention to detail, craftsmanship, and luxurious materials used make every piece a masterpiece. The best part? Despite the premium quality, their prices remain incredibly reasonable, making luxury fashion accessible to all. Furthermore, the swift delivery service provided by Goddiva is unparalleled. Each order has reached me promptly, often surprising me with next-day delivery. This level of efficiency and reliability truly sets them apart in the world of online shopping. My journey with Goddiva has transformed not just my wardrobe but also my confidence. The compliments I receive every time I don one of their dresses reaffirm my choice in this brand. Goddiva has not just become a go-to for special occasions but a staple in my everyday elegance. Thank you, Goddiva, for consistently delivering such exquisite pieces and exceptional service. Your brand has undoubtedly left a lasting impression on me, and I eagerly look forward to more enchanting experiences in the future. C
Catherine Jones
Excellent customer service.
My review for goddiva.co.uk I had an issue with a returns label while trying to return a dress to goddiva which I had purchased from debenhams. I emailed Goddiva who were so efficient and sent me a new label very promptly. After 2 weeks I hadn't received my refund so I emailed and again my issue was resolved instantly. A very good company to deal with. Thank you. M
Miss Hodgson
Good experience
My review for goddiva.co.uk My order arrived well packaged and in good time. Sadly it didn't fit so arranged a return and the package was conveniently collected from my home address. Refund seemed to take a while but the staff were really helpful when I contacted them. V
Vida Yamini
Good experience
My review for goddiva.co.uk I received my order very soon and was happy with most of them. I had to return one, which was easy to return too. I messaged the customer service regarding my return and received response immediately. As a whole I’m happy with the experience and will buy again. P
Patricia Smith
Goddiva.co.uk: Where Customer Service Shines Bright
As a fashion enthusiast, I recently placed an order on Goddiva.co.uk for a stunning dress that unfortunately didn't fit me as expected. However, what truly impressed me was the exceptional customer service that followed. After returning the item, I reached out via email seeking an update on my refund status. To my delight, within just a day, I received a prompt and reassuring response confirming that my refund had been processed. This seamless and efficient communication not only resolved my query but also reinstated my faith in the brand. Such a level of responsiveness is a rare find in today's online shopping landscape. The reassurance and professionalism displayed by the customer service team at Goddiva have left a lasting impression on me. As a result, I am eagerly looking forward to ordering not just one but two more dresses from their collection. Thank you, Goddiva.co.uk, for not only offering exquisite fashion pieces but also for prioritizing customer satisfaction and delivering exceptional service. I highly recommend Goddiva to anyone seeking a seamless and enjoyable shopping experience. L
Lynne Barrow
Beware!
My review for goddiva.co.uk Beware! I sent a return back on 27th December and still haven’t received a refund. I have a tracking number for the return which shows Goddiva receiving the item on the 29th December, and I haven’t even received an email or refund acknowledging my return. Pretty appalling considering the price of the dress. Looking through the reviews it seems this is very common practice, and they just keep the returns with no refund. Order 237952 M
M N
Returns process very much lacking
My review for goddiva.co.uk Returns process definitely needs to be improved. Still waiting for my refund 2 weeks and counting, no contact with customer care despite several emails. The fact that they are trying to give monetary incentive for leaving a good review tells a lot..kindly put in place proper genuine processes rather than quick fixes. Very disappointed. J
Joyce
Excellent quality and good customer service
My review for goddiva.co.uk The dresses were excellent quality, material very good quality. They were not thin an cheap like some on the market. High end clothing without the price tag. Unfortunately I ordered to big a size so I got intouch with there customer support and they organised for the goods to be picked up and refunded the money to my account excellent service. Will be reordering the dresses again but in a smaller size. F
Foxyjpd
So happy with my purchases
My review for goddiva.co.uk So happy with my purchases. I bought 2 dresses for a New Year's Eve Ball as my original dress was delayed in arriving. I had never heard of Godiva so was a bit concerned but when they arrived, I was absolutely blown away by how gorgeous they both are. They fitted perfectly & made my choice so difficult. T
Tina Minett
I was in need of an elegant black…
My review for goddiva.co.uk I was in need of an elegant black evening dress Goddiva not only boasts a stunning designs but also a fantastic price. With a wide range of choices and a size-inclusive selection, it caters to diverse preferences and body types, making it a stylish and affordable option for various occasions. Well done
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Introduction
Goddiva.co.uk is an online fashion retailer that offers a wide selection of stylish and trendy dresses for women. With a focus on affordable luxury, this UK-based brand provides customers with high-quality products at competitive prices. From casual and party dresses to wedding and bridesmaid attire, Goddiva aims to cater to various fashion needs.Pros and Cons
- Pros:
- Extensive collection of dresses for various occasions
- Competitive pricing
- High-quality products
- Simple and user-friendly website
- Easy returns and exchanges
- Cons:
- Limited product selection beyond dresses
- Occasional inconsistencies in stock availability