Gofro Reviews

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69 Reviews

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20% users rated Poor
22% users rated Average
25% users rated Very Good
20% users rated Excellent
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Introduction

Gofro.com is an online travel booking platform that allows you to book flights, hotels, and packages all in one place. They offer a wide selection of destinations at competitive prices. Gofro.com is committed to providing a seamless travel experience to its users.

Pros and Cons

Pros:
  • Wide selection of destinations
  • Easy booking process
  • Competitive prices
  • User-friendly interface
  • Packages that combine flights, hotels, and activities
Cons:
  • Customer service can be slow to respond
  • Some hidden fees may apply
  • Limited payment options
  • Some destinations may not be available

User Experience

Gofro.com's website is user-friendly and easy to navigate. The booking process is simple, and users can choose from a wide selection of destinations. The platform allows users to compare prices, and the detailed descriptions of each listing give users a clear idea of what to expect from their travel experience.

Pricing and Value for Money

Gofro.com offers competitive prices on flights, hotels, and packages. However, customers should be aware of hidden fees that may apply. The platform also offers a Price Match Guarantee, ensuring that customers get the best value for their money.

Alternatives

Alternatives to Gofro.com include popular travel booking platforms such as Expedia, Booking.com, and Kayak. These platforms offer similar services at competitive prices.

Customer Service

Gofro.com's customer service can sometimes be slow to respond. However, they do offer a comprehensive FAQ section that covers many common questions and concerns. They also have a contact form and phone support available for customers who require assistance.

Product Quality and Selection

Gofro.com offers a wide selection of destinations, and their listings provide detailed descriptions and images of each option. Their packages combine flights, hotels, and activities, which can provide a more comprehensive travel experience. The products listed on the platform are generally of good quality.

Website Usability

Gofro.com's website is user-friendly and easy to navigate. The search function allows users to filter their results by price, location, and other factors. The platform is accessible via desktop and mobile devices.

Returns and Exchanges

Gofro.com's return and exchange policies vary depending on the product in question. It is recommended that customers review the specific policies for each purchase before completing their booking.

Promotions and Discounts

Gofro.com offers promotions and discounts regularly. Customers should check the platform's website and social media pages for the latest deals.

Reputation

Gofro.com has a solid reputation in the travel booking industry. Their service is reliable, and they offer competitive prices. However, there have been some complaints about their customer service response times.

Payment Options

Gofro.com accepts payment via credit card, debit card, and net banking. However, they do not accept payments via digital wallets.

Loyalty Programs

Gofro.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews on Gofro.com are generally positive. Users praise the platform's ease of use, wide selection of destinations, and competitive prices. However, some customers have complained about hidden fees and slow customer service response times.

Community Involvement

Gofro.com is actively involved in giving back to the community. They support various charitable causes and regularly partner with non-profit organizations to create social impact.

Shipping and Costs

Gofro.com does not require shipping as it is an online platform. However, customers should be aware of any additional fees that may apply to their bookings. These fees include taxes, service charges and other applicable charges that are not included in the displayed pricing.