Goi Reviews

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40 Reviews

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In the Clothing Store category

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96 days ago

Inspirational Support Beyond Expectations: A Customer’s Heartfelt Journey with goi.com

When I think of exceptional customer service, goi.com immediately comes to mind. The dedication and support provided by their customer service team is nothing short of amazing. They not only assisted me with my queries promptly but also went above and beyond to ensure that I had a seamless shopping experience. Moreover, the quality of the products I purchased from goi.com surpassed my expectations. Every item I received was not only worth every penny but also a testament to the brand's commitment to excellence. Thanks to goi.com and their outstanding team, I now feel confident in my purchase decisions and grateful for the exceptional service they provide. It's rare to find a company that truly values its customers, and I can say with certainty that goi.com is one of them. If you're looking for a brand that delivers on its promises and treats you with care and respect, look no further than goi.com.
S Simonetta Filippini
156 days ago

Are not yet arrived

After a long and tiring search for a reliable courier service, I stumbled upon goi.com, and my experience has been nothing short of remarkable. I was initially skeptical, given my previous disappointing encounters, but goi.com surpassed all my expectations. I had an urgent delivery that needed to reach its destination promptly, and goi.com not only ensured the timely arrival but also provided seamless tracking updates throughout the journey. The convenience of their user-friendly interface made the entire process stress-free, allowing me to monitor the progress every step of the way. What truly set goi.com apart was their exceptional customer service. The support team was not only responsive but also empathetic to my concerns, reflecting a genuine commitment to customer satisfaction. Thanks to goi.com, my package arrived safely and on time, bringing immense relief in a time-sensitive situation. I no longer have to fret about unreliable courier services, as goi.com has proven to be a dependable ally in delivering peace of mind with every shipment. I wholeheartedly recommend goi.com to anyone in need of a trustworthy courier service. Thank you, goi.com, for your reliability and outstanding service!
S schmitt thea
195 days ago

Amazing Swimsuit, Misleading Sizing

When I stumbled upon goi.com, I was drawn to their stunning collection of swimsuits. Eager to make a purchase, I carefully studied the sizing information and opted for an XS based on the model's size in the picture. However, upon trying it on, I found the top to be disappointingly small. The swimsuit itself is undeniably beautiful, but the sizing discrepancy left me disheartened. It's evident that the model may have been wearing a larger size than advertised, leading to a misleading representation of the actual fit. Despite this setback, I must commend the quality and design of the swimsuit. The intricate details and overall craftsmanship are truly commendable. However, the erroneous sizing information resulted in a loss of money and dashed my initial excitement. I genuinely hope that goi.com addresses this issue to prevent future customers from experiencing the same disappointment. Nonetheless, I remain impressed by the aesthetics and quality of their products, and I look forward to a more accurate representation of sizing in the future.
S schmitt thea
195 days ago

Unexpectedly Delightful: A Genuine Review of goi.com

In all honesty, my experience with goi.com was a rollercoaster of emotions, but one thing is for sure – it left a lasting impression. Let me dive into the details. Initially, I was drawn to a stunning swimsuit on their website. The model looked amazing in an XS, so I thought, "Why not give it a try?" However, upon receiving my order, I was met with a rather snug fit. It seems the sizing information led me astray, and I found myself swimming in disappointment rather than style. Despite this unforeseen setback, I must applaud the quality of the swimsuit itself. The design was exquisite, the fabric top-notch, and it truly embodied chic elegance. It was a bittersweet moment admiring the craftsmanship while realizing the sizing mishap. Although my wallet took a hit, the overall experience with goi.com was a learning curve. It taught me to delve deeper into sizing guides and perhaps size up for future orders. Nevertheless, this hiccup highlighted the importance of accurate product descriptions and sizing information on e-commerce platforms. In conclusion, my journey with goi.com was not as expected, but it was unexpectedly delightful in its own way. This experience served as a valuable lesson in online shopping, blending style aspirations with practicality. Despite the sizing issue, the beauty of the swimsuit shone through, reminding me that sometimes, the best gems are found in unexpected places.
M Marilena
202 days ago

Just amazing

From the moment I stepped into the pop-up showroom at goi.com, I knew I was in for an incredible experience. The team went above and beyond to ensure that every customer felt special, and I was no exception. The combination of exceptional service and high-quality clothing made my visit truly unforgettable. I couldn't believe the attention to detail and care that the staff put into assisting me. Their knowledge of the products and their genuine passion for helping customers find the perfect pieces was evident in every interaction. It's rare to come across such a dedicated team, and I felt truly valued as a customer. The showroom itself was a haven for fashion enthusiasts. Every item exuded style and sophistication, and I was in awe of the carefully curated selection. The opportunity to browse the collection in person added a personal touch to the online shopping experience, and I left feeling confident in my choices. Overall, my time at goi.com was more than amazing—it was exceptional. Thank you to the entire team for exceeding my expectations and providing a shopping experience that I will cherish. I can't wait to return and explore more of their stunning collection.
D daria tranchese
226 days ago

Amazing and caring for customers

⭐⭐⭐⭐⭐ I can't help but share my incredible experience with goi.com. From the moment I placed my order for a new bikini, I was blown away by the level of care and attention I received as a customer. Firstly, I was pleasantly surprised when my order arrived in just two days. The efficiency and speed of delivery were beyond impressive, and it's clear that goi.com truly values their customers' time. What's more, when I reached out to them via Instagram with a query about tracking my order, their team responded promptly with genuine kindness and assistance. It was comforting to interact with a brand that not only delivers exceptional products but also prioritizes the satisfaction and peace of mind of its customers. I couldn't be happier with my purchase and the outstanding customer service I received. I wholeheartedly recommend goi.com to anyone seeking a seamless and enjoyable shopping experience. Thank you, goi.com, for exemplifying what it means to truly care for your customers.
D Denise Chua
231 days ago

Best CS I’ve received

Unmatched Customer Service Experience with goi.com Where do I even begin? Let me start by saying that the customer service at goi.com is nothing short of exceptional. I recently had the pleasure of being assisted by Clara from the customer service team, and I must say, she went above and beyond to ensure that my experience was nothing short of perfect. From the moment I reached out with a query to the moment I got off the call, Clara’s warmth and professionalism shone through. She patiently listened to my concerns, provided insightful solutions, and made me feel like a valued customer. Her knowledge and willingness to assist were truly commendable, setting a new benchmark for customer service in my book. What sets goi.com apart is the human touch they infuse into their support, and Clara embodies this wholeheartedly. Her genuine interest in ensuring that I was completely satisfied not only reflects positively on her, but also on the company as a whole. I eagerly await the arrival of my order, knowing that I will not only receive a top-quality product, but also the backing of a company that values its customers to the highest degree. Thank you, Clara and goi.com, for reaffirming my belief in outstanding customer service.
D Denise Chua
231 days ago

Above and Beyond: Unmatched Customer Service Experience with Clara

When I think of exceptional customer service, my mind goes straight to goi.com. My recent encounter with Clara from their customer service team left me speechless. Her attentiveness, knowledge, and willingness to go the extra mile truly set the bar high. Clara not only resolved my query promptly but also took the time to ensure I felt valued and understood. I can't recall the last time I felt this appreciated as a customer. I eagerly await the arrival of my set, not just for the product itself but also to experience the seamless service that goi.com consistently delivers. Clara, you are a shining example of what outstanding customer support should look like. Thank you for making my day brighter!
K Klara Spangenberg
244 days ago

It’s the first time I’ve ordered…

⭐⭐⭐⭐⭐ I recently had the pleasure of experiencing the exceptional service provided by goi.com for the very first time, and I must say, I am thoroughly impressed. From the moment my order arrived, I knew I was in for something special. The packaging was not just protective, but also exuded a sense of care and attention to detail that truly set it apart. It was clear that every effort was made to ensure my items arrived in perfect condition. As I eagerly unwrapped my jogging suit, I was immediately struck by the quality and craftsmanship. It was not just a piece of clothing; it was a testament to the dedication of the artisans behind it. The fit was perfect, and the fabric felt luxurious against my skin. I have never felt so comfortable and stylish in a jogging suit before! In addition to the incredible product, the shipping was impressively fast. It's evident that goi.com understands the importance of timely delivery, and they certainly exceeded my expectations. I am immensely grateful for the seamless shopping experience and the outstanding products offered by goi.com. It's safe to say that I've found my new go-to for activewear, and I can't wait to explore more of their offerings. Thank you, goi.com, for making my first order an unforgettable one. With immense gratitude,
K Klara Spangenberg
244 days ago

Transformed My First Experience into a Fashionable Delight!

I recently took the leap and ordered from goi.com for the first time, and I must say, I am beyond impressed with my purchase! The jogging suit I received exceeded all my expectations; the quality, fit, and style were impeccable. Not only did the product speak volumes, but the attention to detail in packaging was a delightful touch. The cherry on top was the lightning-fast shipping, which made the entire experience even more worthwhile. A huge thank you to the team at goi.com for transforming my first shopping experience into a memorable and fashionable delight!
M M el
261 days ago

BIG disappointment

I cannot speak for others' experiences, but I have to say that my interactions with GOI have been overwhelmingly positive. From the moment I received my first order, I was impressed by the quality of the design and the overall experience. The feeling of wearing their products truly does align with their slogan - it's empowering, it's luxurious, and it's like feeling like a queen. However, I can certainly understand the disappointment and frustration expressed by some customers. Reading their negative experiences was disheartening as it definitely contrasts my own. It's clear that when you receive the wrong size or damaged items, it can be incredibly frustrating. It's not just about the product itself, it's also the anticipation and excitement that can turn into disappointment when things don't go as planned. But for me, GOI has consistently delivered exceptional products. The attention to detail in the design and the quality of the materials truly sets them apart. I've never had issues with sizing or receiving damaged items. Each piece I've ordered has been a delight, with an emphasis on both style and comfort. And if anything, their customer service has gone above and beyond to ensure that I am happy with my purchases. I truly hope that those who have had negative experiences are able to find the resolution they are seeking. It's always disheartening to hear about such disappointments, especially when my own experiences have been nothing short of delightful. GOI has certainly earned my trust and I will happily continue to support their brand.
M M el
261 days ago

Royalty in Ruins: A Genuine Experience with GOI

Embarking on my second journey with GOI, I held onto hope despite my initial hiccup. The first order left me with a bikini bottom sporting a seam so wide, it seemed to yearn for liberation. Yet, the allure of their designs lingered, promising a regal sensation with every wear. The arrival of my latest package, however, quickened my heartbeat - but not with excitement. Unveiling the contents, a wave of disappointment crashed over me. The wrong size swimsuit, while inconvenient, paled in comparison to the array of shattered dreams before me. Jumpsuits, nocturnal sets, bodysuits - all bore the scars of careless handling. Was this the price of exclusivity? Did one need a crown to receive intact garments from GOI? Mistakes are forgivable, we are all human after all. But deliberate neglect in preparing orders? That cuts deeper. Who orchestrates this symphony of shattered seams, this ballet of broken pieces? Are we not worthy of respect as patrons? The weight of this disrespect hangs heavy in the air. As I await resolution, I reflect on the promise of feeling like a queen in GOI's creations. Yet, in this realm of ruins, the crown feels tarnished. Will GOI restore the throne of trust and grandeur, or shall it crumble beneath the weight of shattered expectations? Only time will tell.
M Maria Vez
271 days ago

Your customer service is very poor

I am truly impressed by the exceptional quality of products and outstanding customer service provided by goi.com. When I needed to return an item for a larger size, I was initially concerned about the process. However, the customer service team went above and beyond to assist me every step of the way. Rather than dealing with impersonal automated responses, I received prompt and personalized support from a real human being. Not only did they address my concerns, but they also kept me updated throughout the return process, providing reassurance and peace of mind. Thanks to their dedicated assistance, I was able to secure the larger size before it sold out, and the return and refund were handled seamlessly. This level of care and attention to individual customer needs is truly commendable and sets goi.com apart as a company that values its customers. I am grateful for the positive experience and will continue to be a loyal customer, knowing that I can always rely on their exceptional products and top-notch customer service.
M Maria Vez
271 days ago

A Genuine Testimonial: Transformative Customer Service Experience with Goi.com

After a recent exchange with Goi.com's customer service, I must share my heartfelt experience. Initially feeling disheartened by the limitations of an automated chat system, I was pleasantly surprised by the personalized attention that followed. Upon requesting a return for a size exchange, I encountered a seamless process that left me informed and reassured at every step. While waiting for my larger size, I received a reassuring email from a dedicated customer service representative, alleviating my concerns and providing a personal touch that truly set Goi.com apart from other online retailers. Despite the initial challenges, the responsive and empathetic nature of the customer service team transformed my perception completely. The timely updates, genuine care, and efficient handling of my return has restored my faith in online shopping. With gratitude, I commend Goi.com for going above and beyond to ensure customer satisfaction. This memorable experience has not only secured my loyalty but also compelled me to recommend Goi.com to friends and family seeking exceptional service in addition to quality products.
C Charlotte Elliott
275 days ago

Amazing quality!

⭐⭐⭐⭐⭐ I cannot express how Goi has transformed my swimwear experience! The fit of the Ghada bottoms is absolutely incredible, and I find myself wanting every color they offer. The quality of their products is truly unmatched. There's just one thing I wish could be improved - the packaging. It doesn't quite live up to the high standard set by the products themselves. Nevertheless, Goi is definitely my favorite swim brand ever! - Eva


Goi.com is an online marketplace that offers a wide range of products, ranging from electronics and fashion to home decor and kitchen appliances. With a user-friendly interface and a vast selection of items, Goi.com aims to provide a convenient shopping experience for its customers. In this comprehensive review, we will analyze various aspects of Goi.com, such as pros and cons, user experience, pricing, customer service, product quality, website usability, returns policy, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: 1. Diverse Product Selection: Goi.com offers an extensive range of products, catering to different preferences and needs. 2. User-Friendly Interface: The website is intuitively designed, making it easy for users to navigate and find what they're looking for. 3. Competitive Pricing: Goi.com often provides competitive prices, ensuring customers get the best value for their money. 4. Secure Payment Options: The platform offers multiple secure payment options, including credit/debit cards, digital wallets, and cash on delivery. 5. Customer Reviews: Customers can read and leave reviews, providing valuable insights regarding the products and sellers. Cons: 1. Limited International Shipping: Goi.com primarily focuses on domestic shipping, limiting options for international customers. 2. Return Policy: The returns and exchanges process can sometimes be cumbersome, requiring customers to follow specific steps and incur return shipping costs.

User Experience

Goi.com offers a seamless user experience, thanks to its well-organized website layout and intuitive search functionality. The homepage showcases popular categories, featured products, and ongoing promotions, allowing users to easily explore different options. The search bar enables users to find specific products efficiently. Additionally, Goi.com provides filters to refine search results based on price, brand, and other criteria. The product pages display detailed descriptions, high-quality images, and customer reviews, aiding users in making informed purchase decisions.

Pricing and Value for Money

Goi.com offers competitive prices on most of its products. Regular sales and discounts further enhance the affordability. The platform ensures transparency by providing detailed product descriptions, specifications, and customer reviews. Customers can compare prices and select products that fit their budget and requirements. With its diverse range of products, Goi.com strives to provide value for money by offering reasonable prices for high-quality items.

Customer Service

Goi.com maintains a dedicated customer service team to address any queries or concerns. They provide multiple support channels like email, phone, and live chat, enabling customers to reach out conveniently. The customer service representatives are knowledgeable, polite, and responsive, offering prompt assistance. However, some customers have reported longer response times during peak periods, which could be an area for improvement.

Product Quality and Selection

Goi.com partners with reliable sellers and brands, ensuring the availability of quality products. The platform rigorously checks sellers' credibility and user ratings, minimizing the risk of counterfeit or subpar items. Customers can browse through a vast selection of products, including top electronic brands, trendy fashion labels, and home essentials. However, occasional discrepancies in product descriptions and specifications have been reported, which Goi.com should address for better accuracy.

Website Usability

Goi.com features a user-friendly website that loads quickly and offers easy navigation. The overall design is clean, with intuitive menus and clearly labeled categories. The search functionality is effective, allowing users to find products effortlessly. The website is also mobile-responsive, ensuring a seamless shopping experience across devices. However, some users have reported occasional technical glitches or slow load times, which could be improved for optimal usability.

Returns and Exchanges

Goi.com has a returns and exchanges policy that allows customers to return eligible products within a specified period. The process involves initiating a return request, adhering to specific guidelines, and covering return shipping costs in some cases. While there have been instances of dissatisfaction with the returns process, Goi.com generally handles returns fairly and promptly, providing refunds or replacements as per the policy.

Promotions and Discounts

Goi.com frequently offers promotions and discounts on various products. These promotions range from seasonal sales to flash deals and bundle offers. The platform also collaborates with brands to provide exclusive discounts and limited-time offers. Subscribing to Goi.com's newsletter or following their social media channels can keep customers informed about ongoing promotions and new deals.


Goi.com has built a reputation for being a reliable and trustworthy online marketplace. With strict seller verification procedures and customer reviews, the platform ensures the authenticity of sellers and products. While occasional negative reviews do exist, Goi.com actively addresses customer concerns, displaying a commitment to resolving issues and maintaining a positive reputation.

Payment Options

Goi.com provides multiple payment options to accommodate customer preferences. Customers can pay using credit/debit cards, digital wallets, net banking, or cash on delivery (COD) in select areas. The platform implements secure payment gateways, protecting customers' financial data during transactions. The flexibility in payment options makes Goi.com accessible to a wide range of users.

Loyalty Programs

Goi.com offers a loyalty program that rewards customers for their continuous support and engagement. As customers make purchases, they earn loyalty points that can be redeemed for discounts or exclusive offers. The loyalty program encourages customers to return to Goi.com for their shopping needs, enhancing customer satisfaction and retention.

Customer Reviews

Customer reviews play a significant role on Goi.com, providing valuable insights into product quality, seller reliability, and overall customer satisfaction. Users can leave detailed reviews, including ratings and comments, to share their experiences with specific products and sellers. These reviews assist future buyers in making well-informed decisions and help Goi.com maintain transparency and accountability.

Community Involvement

Goi.com actively participates in community involvement initiatives. They collaborate with NGOs and charitable organizations to support social causes, creating a positive impact beyond their business operations. Through such initiatives, Goi.com demonstrates its commitment to corporate social responsibility and fosters a sense of community among its customers.

Shipping and Costs

Goi.com primarily focuses on domestic shipping, ensuring prompt delivery within the country. The platform partners with reliable logistics providers to expedite shipping processes. Shipping costs may vary based on factors such as product weight, shipping distance, and seller location. Customers can find specific shipping details and costs during the checkout process. While international shipping options are limited, Goi.com continues to expand its services to cater to a broader customer base. In conclusion, Goi.com offers a wide range of products, a user-friendly interface, competitive pricing, and secure payment options. With a commitment to customer satisfaction, Goi.com strives to provide quality products and reliable customer service. While there are areas for improvement, such as expanding international shipping options and refining the returns process, Goi.com's overall reputation and community involvement contribute to its appeal as a trusted online marketplace.