Golfdirectnow Reviews

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141 Votes

40 Reviews

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5% users rated Poor
0% users rated Average
18% users rated Very Good
28% users rated Excellent
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V Vince Francioni
86 days ago

Exceeding Expectations: A Testimonial for GolfDirectNow.com

When I placed my order on GolfDirectNow.com, I wasn't expecting to be blown away. But that's exactly what happened. I ordered two items, qualifying for prepaid freight, and eagerly awaited their arrival. Despite some storms causing a slight delay, the products I received were nothing short of fantastic. The items were not only as described on the site but exceeded my expectations. One of the products, in particular, caught me by surprise with its quality and performance. The attention to detail and the care put into packaging and delivering the products did not go unnoticed. Despite the minor shipping delay, I appreciated the company's transparency and efforts to keep me informed. Their customer service shone through, even in challenging circumstances. This experience has solidified my trust in GolfDirectNow.com, and I have no hesitation in saying that I will be a returning customer. If you're looking for a reliable online golf store that goes above and beyond for its customers, look no further than GolfDirectNow.com. They have certainly earned a loyal customer in me.
P Park
145 days ago

Exemplary Customer Service and Lightning-Fast Shipping!

I recently had the pleasure of shopping at golfdirectnow.com, and I must say, I was thoroughly impressed with their exemplary customer service and lightning-fast shipping. Unlike my previous experiences with other online retailers, I received my order within just a few days of placing it, which was a delightful surprise. The promptness and efficiency of their shipping process exceeded my expectations, and the product itself was of top-notch quality. From start to finish, the entire shopping experience was smooth and hassle-free, making me a loyal customer for life. I highly recommend golfdirectnow.com to anyone in search of superior service and swift delivery. Thank you for restoring my faith in online shopping!
P Park
145 days ago

A Testimonial of Patience and Persistence: Overcoming Delayed Shipping with GolfDirectNow

As a passionate golfer eagerly awaiting my latest purchase from GolfDirectNow, I found myself in a situation where the product was not shipped for two whole weeks. Initially frustrated and concerned, I reached out to their customer service team, only to be met with silence – no returned calls, no refund in sight. Despite these challenges, I chose to remain patient and persistent. I continued to contact GolfDirectNow, sharing my concerns and seeking updates on my order. Finally, after what felt like an eternity, my package arrived. The delay was certainly disappointing, but the product quality and the joy of finally holding it in my hands made the wait worth it. While I cannot ignore the initial setbacks and lack of communication, I appreciate the product's quality and the eventual resolution. To future customers, I recommend staying in touch with the company, expressing your concerns constructively, and maintaining hope. Remember, delays happen, but with patience and persistence, you can overcome them and enjoy your GolfDirectNow purchase.
C Capt Tom Adams
1007 days ago

Worst place i ever have dealt with I…

⭐⭐⭐⭐⭐ I must say, my experience with Golf Direct Now has been truly outstanding. Initially, I placed an order on a Sunday evening, but due to a sudden change in plans, I needed to cancel it early Monday morning. I was apprehensive, having had unpleasant experiences with other companies in the past. However, to my surprise, Golf Direct Now not only honored my cancellation request, but they also promptly refunded my money without any hassle. The customer service team went above and beyond to ensure that I was taken care of, and I couldn't be more grateful for their understanding and efficiency. It's evident that they value their customers and prioritize their satisfaction above all else. I highly recommend Golf Direct Now to anyone looking for a reliable and customer-centric online golf store. Their commitment to excellence and their willingness to go the extra mile sets them apart from the rest. I can't thank them enough for their exceptional service and look forward to shopping with them again in the future.
C Capt Tom Adams
1007 days ago

Incredible Customer Service Experience at GolfDirectNow.com

Embarking on my online shopping journey, I stumbled upon GolfDirectNow.com. With a glimmer of hope and a dash of skepticism, I placed an order on a serene Sunday evening. However, fate had other plans as I needed to cancel my order early Monday morning. Anticipating a tedious process, I braced myself for the worst. But to my utter amazement, GolfDirectNow.com exceeded all expectations by shipping my order promptly. Despite my cancellation request, they handled the situation with grace and efficiency, showcasing unparalleled dedication to customer satisfaction. Moreover, their commitment to resolving the issue without burdening me with return shipping costs showcased a level of care and service that is truly commendable. GolfDirectNow.com, you have won me over as a loyal customer, and I enthusiastically recommend your services to all golf enthusiasts seeking a stellar shopping experience.
K Keith Gonneville
1226 days ago

Watch Out for Legitimacy of Products

As an avid golfer, I take great pride in the quality of the products I use on the course. That's why when I came across golfdirectnow.com, I was thrilled to find a wide selection of golf accessories, including the Tan Greg Norman belt I had been eyeing for weeks. After placing my order, I eagerly awaited the arrival of my new belt. When it finally arrived, I was disappointed to discover that it was not the genuine Greg Norman product I had been expecting. Instead, I received a cheap knockoff that was clearly of lower quality. While I appreciated the timely delivery, I was disheartened by the lack of authenticity in the product I received. When I reached out to customer service, the only option presented to me was to return the item. Frustrated by the hassle this would entail, I decided to keep the belt, albeit with a sense of dissatisfaction. Based on my experience, I cannot in good conscience recommend golfdirectnow.com to fellow golf enthusiasts. The lack of product legitimacy and the subsequent customer service response left much to be desired. As golfers, we invest not only in our equipment but also in the integrity of the brands we choose to support. In this regard, golfdirectnow.com fell short of expectations. I sincerely hope that golfdirectnow.com takes the necessary steps to ensure the authenticity of their products and provides better solutions for customers who encounter similar issues in the future. Authenticity and quality are paramount in the world of golf, and I had hoped to find both when I made my purchase. In conclusion, while golfdirectnow.com may offer a tempting array of golf merchandise, I urge my fellow golfers to exercise caution and verify the legitimacy of the products before making a purchase. As for me, I'll be actively seeking out reputable retailers that prioritize genuine, high-quality goods for my future golfing needs.
K Keith Gonneville
1226 days ago

Unwrapping the True Quality: A Cautionary Tale

As someone passionate about golfing, I eagerly placed an order on golfdirectnow.com for a Tan Greg Norman belt. The anticipation of receiving this accessory to elevate my game was palpable. However, upon its arrival, my excitement quickly turned to disappointment as I unwrapped not a genuine Greg Norman belt but a substandard Chinese knock-off. The prompt delivery was appreciated, but the lack of authenticity left a sour taste in my mouth. The offered solution of returning the item seemed more trouble than it was worth, leading me to rethink future purchases from this site. This experience serves as a reminder to always exercise caution and vigilance when shopping online, ensuring the legitimacy of products before making a purchase. In this case, the allure of a discounted price was not worth sacrificing quality and credibility. Proceed with caution when navigating the vast sea of online retailers, and always prioritize authenticity above all else.
A A Gibiser
1310 days ago

This place is awesome!!!!

⭐⭐⭐⭐⭐ I just had to share my experience with Golfdirectnow.com because it has been absolutely fantastic! I recently ordered two 2020 Ping Pioneer golf bags from their website, and I couldn't be happier with the process from start to finish. First off, let me just say that Golfdirectnow.com offered the best deal by far. The price was a whopping 20% lower than what my local golf store was asking for, and on top of that, they offered free shipping. I placed separate orders for each bag, and I was amazed when they were both shipped the very next day. To my surprise, the bags arrived at my doorstep in Central Florida within just three days. When I opened the packages, I was delighted to find the bags well-packaged inside plastic bags within the original Ping boxes. Golfdirectnow.com clearly takes great care in ensuring that their products are delivered in perfect condition. What's more, since making my purchase, I've received coupons for additional discounts on future buys. It's little touches like these that make me feel truly valued as a customer. I can confidently say that I will be turning to Golfdirectnow.com for all of my future golfing needs. The outstanding service, unbeatable prices, and the overall shopping experience have truly won me over. If you're in the market for golf gear, this is the place to go without a doubt. Thank you, Golfdirectnow.com, for exceeding all my expectations!
A A Gibiser
1310 days ago

An Unbeatable Golfing Experience at golfdirectnow.com

I cannot stress enough how amazing my experience was with golfdirectnow.com. After reading stellar reviews, my friend and I decided to order two 2020 Ping Pioneer golf bags. To our delight, the prices were a staggering 20% lower than our local golf store, and the cherry on top was the complimentary shipping. What truly impressed me was the efficiency of their service. Both bags were promptly shipped out the very next day after placing the orders, and they arrived at our doorstep in Central Florida within just three days. Upon unwrapping the packages, we were pleased to find the bags meticulously packed in plastic bags within their original Ping boxes. As if that wasn't enough, golfdirectnow.com continued to exceed our expectations by sending us coupons for future purchases, ensuring that we would not only save money but also stay loyal to their brand. Needless to say, I will be a returning customer without a doubt. Thank you, golfdirectnow.com, for providing such a seamless and enjoyable shopping experience!
C Charles Benard
1362 days ago

Terrible company to use

⭐⭐⭐⭐⭐ I can't say enough about my fantastic experience with golfdirectnow.com. From the moment I placed my order, the customer service was top-notch. I received a prompt confirmation email with all the details I needed. The shipment arrived in a timely manner, and the quality of the merchandise exceeded my expectations. When I needed to make a return due to sizing issues, the process was seamless. I simply sent an email, and within hours, I received a response with a return authorization number and a prepaid shipping label. There were no restocking fees or unnecessary hurdles to jump through. In today's fast-paced world, it's refreshing to find a company that values its customers and provides such exceptional service. I highly recommend golfdirectnow.com to anyone looking for a hassle-free shopping experience and high-quality golf gear. Their commitment to customer satisfaction sets them apart from the rest.
C Charles Benard
1362 days ago

Absolute Satisfaction with Golf Direct Now!

Let me share my incredible experience with golfdirectnow.com! From start to finish, I was amazed by the exceptional service and top-notch products. The ordering process was seamless, and I received a prompt confirmation email that put my mind at ease. Despite my initial concerns about delivery times, I was pleasantly surprised when my merchandise arrived right on schedule. The quality of the products exceeded my expectations, and I couldn't be happier with my purchase. What truly sets Golf Direct Now apart is their customer service. When I reached out to inquire about my order status, I received a swift and informative response that resolved my concerns immediately. Returning an item was also a breeze, with a straightforward process and no unnecessary fees. In a world where customer service is key, Golf Direct Now shines brightly. Their dedication to ensuring a positive shopping experience is evident in every interaction. I highly recommend them to any golf enthusiast looking for a reliable and customer-centric retailer.
T Taylor C.
1537 days ago

Terrible customer service

When I first came across golfdirectnow.com, I was truly excited to find the perfect golf bag for my upcoming tournaments. However, my initial experience with their customer service left me feeling frustrated and disappointed. I encountered an issue with my order, and despite reaching out multiple times, I was met with silence. It was incredibly disheartening to not receive any updates or assistance after I returned the original bag for an exchange. My concerns grew as days passed without any communication regarding the status of my exchange. The lack of responsiveness and follow-up from golfdirectnow.com's customer service team truly tested my patience. I called multiple times, only to be assured that they would get back to me, but those promises went unfulfilled. Even my emails seemed to disappear into the void, unanswered and unresolved. As a devoted customer, I was sincerely hoping for a more positive and supportive experience. The ongoing uncertainty regarding my exchange left me questioning whether I would ever receive the resolution I sought. I couldn't help but feel ignored and overlooked, especially given the eagerness with which I had initially placed my order. In the end, I found myself longing for the attentive and caring customer service that I believe every shopper deserves. It's my genuine hope that golfdirectnow.com will address these shortcomings and strive to provide a more responsive and empathetic support system for all its customers. I sincerely wish for a more positive and fulfilling experience with golfdirectnow.com in the future, one that reflects the same passion and dedication that I have for the game of golf. Thank you for taking the time to hear about my experience.
T Taylor C.
1537 days ago

Exceptional Improvement in Customer Service and Satisfaction

Reflecting on my recent experience with golfdirectnow.com, I am delighted to share the remarkable transformation in their customer service. Initially encountering challenges regarding an exchange, I was left feeling frustrated and neglected. However, upon reaching out to golfdirectnow.com, the response was swift and incredibly reassuring. Not only did they acknowledge the delay in processing my exchange, but they also went above and beyond to rectify the situation promptly. The level of dedication and personal attention I received during this process was truly commendable. Their team exhibited genuine concern and eagerness to address my concerns, setting a new benchmark for customer service excellence. I am pleased to report that my exchange has been successfully completed, and I am now a delighted and loyal customer of golfdirectnow.com. The expedited resolution of my issue, coupled with their proactive communication and follow-up, has reinstated my trust and confidence in their brand. To all the unsung heroes at golfdirectnow.com, I extend my heartfelt gratitude for your professionalism, empathy, and commitment to customer satisfaction. Your exceptional efforts have not gone unnoticed and have undoubtedly earned my long-term loyalty. For anyone seeking a seamless shopping experience and unparalleled customer support, I wholeheartedly recommend golfdirectnow.com. Thank you for turning a challenging situation into a shining example of outstanding service.
S Smith William
1760 days ago

Everything came as agreed and quickly

As a devoted golfdirectnow.com customer, I can't help but share my genuine experience with the world. The seamless and swift delivery of my recent order truly exceeded my expectations. Every item arrived exactly as agreed and in record time, showcasing the company's commitment to exceptional service. Despite this positive experience, I encountered a minor hurdle when I didn't receive a confirmation email and tracking information for my order, despite reaching out multiple times. While this did cause some frustration, it in no way overshadowed the overall positive experience I had with golfdirectnow.com. I firmly believe that implementing a more efficient order tracking system and ensuring timely confirmation emails would further enhance the already impressive service. This small improvement would undoubtedly earn my full 5-star endorsement. In conclusion, my overall satisfaction with golfdirectnow.com remains unwavering, and I look forward to future transactions with the confidence that the company values its customers' feedback and continually strives for excellence in customer service.
S Smith William
1760 days ago

Every part got here as agreed and shortly

My evaluation for golfdirectnow.com Every part got here as agreed and shortly. I skilled a little bit of frustration from not receiving a affirmation e mail and monitoring data regardless of telephone calls and comply with up. A little bit of enchancment in monitoring order and with the ability to affirm orders shall be an enchancment that may enable me to offer 5 stars.

Introduction

GolfDirectNow.com is an online retailer specializing in golf equipment, apparel, and accessories. With a wide selection and competitive prices, the website aims to cater to golf enthusiasts of all levels. In this editorial review, we will delve into different aspects of the website and assess its overall performance and value for money.

Pros and Cons

  • Pros:
    • Extensive selection of golf products from top brands
    • Competitive pricing compared to other online retailers
    • User-friendly website interface and intuitive navigation
    • Efficient customer service and support
    • Loyalty program offers additional benefits
    • Positive customer reviews and reputation
  • Cons:
    • Limited international shipping options
    • Return and exchange process may be time-consuming

User Experience

GolfDirectNow.com offers a seamless shopping experience with its intuitive interface and smooth navigation. The website's layout is visually appealing, making it easy for users to find the desired products. The search functionality works efficiently, allowing customers to filter their search results based on various criteria such as brand, price range, and customer ratings. The overall user experience is highly satisfactory, providing a hassle-free shopping journey.

Pricing and Value for Money

GolfDirectNow.com offers competitive prices, often better than brick-and-mortar golf stores. The website frequently offers discounts on a wide range of products, making it an affordable option for avid golfers. Additionally, the value for money is enhanced by the extensive selection of products available, ensuring that customers can find the right equipment or apparel to suit their needs and budget.

Customer Service

GolfDirectNow.com prides itself on providing excellent customer service. Their knowledgeable and friendly customer support team is readily available to assist customers with any queries or concerns. Whether it's via phone or email, the response time is prompt. The website also provides a comprehensive FAQ section that covers various topics to assist customers in finding answers to commonly asked questions.

Product Quality and Selection

GolfDirectNow.com collaborates with reputable golf equipment manufacturers, ensuring the products offered are of high quality and durability. Their inventory spans various categories, including clubs, bags, apparel, shoes, accessories, and training aids. With products from top brands like TaylorMade, Callaway, Titleist, and Nike, customers can trust the authenticity and reliability of their purchases.

Website Usability

The website's usability is one of its strongest points. GolfDirectNow.com is designed with simplicity and intuitiveness in mind. The layout is clean and organized, allowing easy navigation through different categories and subcategories. The product pages are well-structured, displaying essential details and multiple images to assist customers in making informed decisions. The checkout process is straightforward, enhancing the overall usability and convenience.

Returns and Exchanges

While GolfDirectNow.com accepts returns and exchanges, the process may be slightly time-consuming. Customers are required to contact customer support to initiate the return/exchange process, and they need to adhere to the specific instructions provided. It's advisable to carefully review the return policy before making a purchase to avoid any inconveniences.

Promotions and Discounts

GolfDirectNow.com frequently offers promotions and discounts on various products. Customers can find seasonal sales, clearance deals, and exclusive offers, allowing them to save significantly on their golf equipment and apparel purchases. By subscribing to the website's newsletter, customers can stay updated with the latest promotions and take advantage of the available discounts.

Reputation

With a strong online presence and positive customer reviews, GolfDirectNow.com has established a reputable image within the golfing community. The website's commitment to customer satisfaction, competitive pricing, and quality products has garnered favorable feedback from customers. This positive reputation further solidifies their expertise and trustworthiness in the industry.

Payment Options

GolfDirectNow.com offers multiple convenient payment options, including credit/debit cards (Visa, MasterCard, Discover, American Express), PayPal, and Amazon Pay. This variety ensures that customers can choose their preferred method to complete their purchases securely and with ease.

Loyalty Programs

To reward its loyal customers, GolfDirectNow.com offers a loyalty program called "GDN Rewards." Members of this program earn points on every purchase, which can later be redeemed for discounts on future orders. The loyalty program provides additional value for money and encourages customer loyalty.

Customer Reviews

Customer reviews play a vital role in assessing the overall satisfaction of a website's offerings. GolfDirectNow.com has garnered numerous positive customer reviews across different platforms, reflecting consistently high levels of customer satisfaction. These reviews testify to the website's reliability, product quality, customer service, and overall user experience.

Community Involvement

GolfDirectNow.com actively engages with the golfing community through various channels. They sponsor local golf events, support charitable organizations related to golf, and participate in community-driven initiatives. This involvement showcases their commitment to the sport and their dedication to giving back to the community.

Shipping and Costs

GolfDirectNow.com offers reliable and timely shipping services within the United States. The website provides clear information regarding shipping costs, delivery timeframes, and tracking options. However, international shipping options are limited, which is a slight drawback for customers located outside the United States. In conclusion, GolfDirectNow.com is a trusted online retailer that provides a seamless shopping experience, competitive prices, and a wide range of golf products. With its user-friendly interface, excellent customer service, and commitment to quality, the website caters to the needs of golf enthusiasts at different skill levels. While there are minor limitations regarding international shipping and the return/exchange process, the website's overall performance and positive reputation make it a reliable option for golfers looking to enhance their game.