Goodamerican Reviews

Voted Good (4/5)

3519 Votes

263 Reviews

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In the Women's Clothing Store category

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18% users rated Terrible
5% users rated Poor
10% users rated Average
12% users rated Very Good
55% users rated Excellent
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D Diane
48 days ago

Exceptional Service and Varied Quality: My Good American Experience

From the moment I reached out to Good American's customer service team, I was met with nothing but exceptional service. Their prompt and helpful responses truly set them apart in the world of online shopping. However, when it came to the quality of their jeans, I encountered a slight inconsistency that caught me off guard. Having purchased two pairs of the same model, I expected a uniform experience. Yet, upon receiving my order, I noticed a stark contrast between the two. One pair had a luxuriously soft feel, while the other exuded a more rigid texture. This disparity left me feeling a bit perplexed as I had hoped for a more consistent product across the board. Despite this minor setback, I must commend Good American for their outstanding customer support, which undeniably played a crucial role in my overall satisfaction. The care and attention they showed me during this process won me over, making me feel valued and respected as a customer. In conclusion, while the quality of the jeans may have left me wanting a bit more consistency, the stellar customer service I received has left a lasting impression. Good American's dedication to their customers is truly commendable, and I look forward to seeing how they continue to evolve and improve their products in the future.
L Lindsay V
48 days ago

Unpleasant Odor Overpowers Otherwise Comfy Fit

Embarking on a quest for the perfect pair of jeans, I stumbled upon goodamerican.com. Eagerly anticipating slipping into their size 8 range, I was met with an unexpected tightness that defied the promised stretch. Despite initial disappointments, my main grievance emerged as an overpowering stench permeating the denim upon delivery – a pungent blend of chemicals and mothballs. Fervently hoping a few washes would cleanse the foul odor, I found myself in a losing battle as the scent lingered, persisting through each laundry cycle. The once-promising comfort of these jeans became overshadowed by the olfactory assault, rendering them unwearable for more than fleeting 20-minute intervals. A distressing reality that tarnished an otherwise potentially satisfying purchase experience. Navigating through a sea of reviews, my journey uncovered unexpected challenges, highlighting the crucial role of sensory appeal in the realm of fashion and online shopping. The odorous setback serves as a cautionary tale, underscoring the significance of not just fit and style but also the often underrated factor of scent in the quest for the perfect garment.
L Leah
48 days ago

Comfort and Quality Unveiled: A Genuine Good American Review

As I eagerly unwrapped my order from goodamerican.com, I was immediately drawn to the vibrant color and remarkable stretch of these jeans. The fit was impeccable, providing a level of comfort that surpassed any regular, non-stretchy pair I owned. The innovative design kept the waist in place, even though I yearned for a tad more give in that area. The presence of back pockets added a classic touch that I appreciated, although the absence of front pockets didn't bother me much. However, as I wore these jeans over the course of a month, a minor flaw became apparent - one leg seemed slightly longer than the other, causing the fabric to occasionally turn outwards. While this issue was sporadic, I couldn't help but wonder if it would worsen with time. Despite this setback, I remained optimistic about the longevity of these jegging-type jeans. Their comfort and style blended seamlessly, making them a staple in my wardrobe. If the fabric quirks can be resolved, I am inclined to repurchase from Good American, hoping that future iterations will address these minor imperfections.
T Th
48 days ago

Exceptional Customer Care that Exceeds Expectations

Embarking on my journey with goodamerican.com, I encountered a minor bump when the product didn't meet my expectations initially. However, what truly shined through was the remarkable customer service that followed. The support I received was nothing short of extraordinary; it was evident that the team takes immense pride in ensuring customer satisfaction. Despite my initial disappointment, the dedication and attentiveness displayed by the customer service team instantly turned my experience around. Their commitment to resolving my concerns and their genuine care for my satisfaction were palpable. I was truly impressed by their willingness to go above and beyond to rectify the situation promptly and efficiently. This level of service not only restored my faith in the brand but also left a lasting impression on me. The way they stood by their products and customers speaks volumes about their integrity and commitment to excellence. As a result of this exceptional customer care, I am not only inclined to give the brand another chance but also to recommend it wholeheartedly to others. It's rare to come across such genuine care and dedication in today's fast-paced world, and for that, I extend my heartfelt thanks to the entire team at goodamerican.com. Thank you for proving that outstanding customer service can truly make all the difference.
N Nadia
48 days ago

Exemplary Service: A True Gem in Customer Care

When it comes to customer service, Good American truly stands out. I have been consistently impressed by their swift, efficient, and generous responses to all my inquiries. Dealing with them has been an absolute pleasure, and I can confidently say that their service deserves not just 5, but 10 stars! Thank you, Good American, for setting the bar so high!
N Nathalie Labonte
49 days ago

Embracing Confidence with Good American

Reflecting on my experience with Good American, I am compelled to share my genuine enthusiasm for their exceptional service and products. The swiftness of their shipping, coupled with the seamless return process for ill-fitting items, has truly impressed me. However, what truly sets Good American apart is the unparalleled confidence I exude while donning their jeans. These pieces are not just clothing; they are a reflection of empowerment and self-assurance. Investing in Good American has been an investment in myself, ensuring that every time I slip into their denim, I am greeted with a surge of positivity and self-love. Thank you, Good American, for not just selling clothing, but for instilling a sense of confidence and happiness in me every single day. ❤️
N Nicole Clark
49 days ago

Life-Changing Customer Service: Finding the Perfect Fit at GoodAmerican.com

As someone who struggled to find the perfect pair of jeans, the customer service team at GoodAmerican.com has been a game-changer for me. Their promptness and genuine friendliness made the entire experience incredibly smooth. Despite several returns and exchanges, they went above and beyond to ensure that I found jeans that fit me perfectly. Their hard work and dedication truly paid off, and I can confidently say that I've finally found the best-fitting jeans, all thanks to the amazing team at GoodAmerican.com. My wardrobe will never be the same again!
K Kimberlyn Viertel
49 days ago

Turning a Defect into Delight: A Customer Service Triumph

Embracing my curves with confidence has always been a challenge, but Good American made it effortless with their impeccable jeans. However, my joy was momentarily overshadowed when I received a pair with defective pockets. Yet, the exceptional customer service team swiftly turned this hiccup into a delightful experience. After reaching out with detailed pictures, they promptly replaced the faulty pair, leaving me in awe of their dedication to customer satisfaction. Now, clad in my perfect-fitting jeans, I feel empowered and grateful for such a caring brand. Good American doesn't just cater to curves; they cater to hearts and souls too.
M Marlene Alvino
50 days ago

Unmatched Comfort and Style

After years of struggling to find jeans that truly fit, I stumbled upon Good American. The relief and joy I felt when trying on my first pair was immeasurable. The way they hugged my curves and accentuated all the right places was a game-changer. Not only did I feel confident and comfortable, but I also looked stylish effortlessly. Immediately hooked, I ordered a second pair, and now, I can't imagine my wardrobe without them. For anyone hesitant about making the leap to try Good American, take it from me - it's worth it. The quality, fit, and overall experience exceeded my expectations. Good American has truly revolutionized my denim collection, and I cannot recommend them enough.
E Ellen
50 days ago

Unexpected Kindness and Exceptional Service – A True Gem!

I recently had an experience with goodamerican.com that truly showcased their commitment to customer satisfaction. Initially, I was disappointed with the fit of a tank bodysuit I purchased, as it didn't flatter my figure as I had hoped. The garment was on sale and marked unreturnable, leaving me worried about the wasted purchase. However, upon reaching out to their customer care team, I was pleasantly surprised. Not only did they respond promptly, but they went above and beyond to rectify the situation. A member of their team reached out to me and offered a full refund, despite the item being final sale. This act of unexpected kindness left me truly touched and impressed. I must say, the way they handled my concern completely changed my perception of the brand. Their dedication to ensuring customer satisfaction and their willingness to go the extra mile is truly commendable. I cannot thank the customer care member enough for their help and understanding. This level of service has turned me into a loyal customer, and I will definitely be returning to shop with them in the future. Thank you, goodamerican.com, for your exceptional service and for making this right.
F Fortunecookie
51 days ago

True Gems Amongst the Rocks: My Sincere Experience with Good American

I must admit, navigating the sizing at goodamerican.com has been a bit like a treasure hunt - some discoveries are true gems, while others are just ordinary rocks. The inconsistency in sizes can be frustrating; what once fit like a glove might now feel too snug or overly roomy, depending on the piece. However, despite this sizing rollercoaster, the quality of the clothing shines through. As for shipping, patience is indeed a virtue here. While not the swiftest, the anticipation only adds to the excitement of receiving your coveted pieces. And yes, the refund process may require a bit more effort, but the satisfaction of finding that perfect item is well worth the extra steps. In the grand scheme of things, Good American might not scream perfection, but it definitely whispers reliability. It may fall under the radar of greatness, but it certainly doesn't plummet into the depths of disappointment. So, if you're willing to sift through the stones, you might just find a hidden gem that makes the journey worthwhile.
J Jasmine
51 days ago

Unraveling the Truth: A Genuine Review of GoodAmerican.com’s Denim Sizing

Embarking on a quest for the perfect pair of jeans, I stumbled upon GoodAmerican.com, enticed by their trendy styles and inclusive size range. Excitedly, I selected sizes 6-12, confident that I would find the ideal fit for my size 10 frame. However, my enthusiasm was swiftly met with disappointment. Upon receiving the package, my heart sank as I struggled to button up the denim with the unconventional button closure. The allure of a zipper was replaced by an impractical series of buttons that seemed determined to pop open at any given moment. The sizing discrepancies became painfully obvious as the fabric hugged my body like a second skin, making movement nearly impossible. To add insult to injury, the denim that promised to grace my ankles elegantly fell short, quite literally, terminating midway down my calf. The promised chic look was replaced by a comical high-water style that left me feeling far from stylish. In conclusion, my experience with GoodAmerican.com's denim from sizes 6-12 was a colossal letdown. The inaccurate sizing, inconvenient button closure, and awkward length left me with no choice but to label this purchase as a resounding failure. Proceed with caution, dear denim enthusiasts; the journey to finding the perfect pair may be fraught with unexpected twists and turns.
R RW
51 days ago

Embracing Diversity at Good American

As a customer of goodamerican.com, I can attest to the truly inclusive and empowering shopping experience this site provides. Navigating through the user-friendly interface, I was not only impressed by the efficiency but also by the representation of diverse body types, including the use of a "Voluptuous" model. This refreshing celebration of all forms of beauty made me feel seen and valued as a customer. Moreover, the timeless pieces and high-quality construction of the clothing available on Good American ensure that each purchase is an investment in my wardrobe for years to come. The brand's commitment to offering not only style but also longevity in their products truly sets them apart in the fast-paced world of fashion. Overall, my experience with Good American has been nothing short of exceptional, and I wholeheartedly recommend this site to anyone looking for a shopping destination that embraces diversity, quality, and style.
P Peggy Tate
51 days ago

Good American: Finding the Perfect Fit

As someone who values comfort and style, discovering Good American was a pivotal moment in my fashion journey. However, my initial excitement was met with disappointment as I faced inconsistency in sizing across various purchases. Despite my efforts to find the right fit through different channels, the struggle persisted. After exhausting avenues to make the brand work for me, I sadly had to part ways with my collection – a decision that tugged at my heartstrings but was necessary for my peace of mind. Donating my Good American pieces to local charities felt like a bittersweet farewell, acknowledging the brand's potential while recognizing its limitations. While my personal experience may not have been seamless, I commend Good American for its dedication to crafting trendy and inclusive fashion. For those who have found their perfect match with the brand, I applaud your style savvy and hope that your pieces continue to make you feel confident and chic. As I bid adieu to Good American, I carry with me an appreciation for the pursuit of the perfect fit and the resilience to let go when necessary. Good-by, Good American – may we meet again in better-fitting circumstances.
M Misha
51 days ago

Unmatched Confidence and Comfort: The Good American Experience

From the moment I slipped into my first pair of Good American jeans, I knew I had found a brand that truly understood the intricacies of fit and style. The way the fabric hugged my curves and accentuated all the right places left me feeling empowered and confident in a way that I had never experienced before. Not only do their jeans fit like a dream, but their body suits and jumpers are equally as impressive. The attention to detail in each piece is evident, from the quality of the materials to the thoughtful designs that flatter every body type. Thanks to Good American, I have embraced a whole new wardrobe that I once thought was out of reach. The confidence I feel when wearing their clothes is unparalleled, and it has opened up a world of fashion possibilities for me. If you're looking for a brand that prioritizes fit, comfort, and style, look no further than Good American. Trust me, once you try their pieces, there's no turning back.

Introduction

Good American is a clothing brand founded in 2016 by Khlo? Kardashian and Emma Grede, aimed at inspiring and empowering women of all sizes to feel confident and beautiful. The brand offers a range of denim, activewear, and essentials, promoting inclusivity through their diverse range of sizes.

Pros and Cons

Pros:
  • Size-inclusive clothing
  • Quality products
  • Easy to navigate website
  • Free shipping on orders over $100
Cons:
  • Higher prices compared to other brands
  • Limited sale items

User Experience

Good American's website is user-friendly and easy to navigate, with clear categories and search options. The website is optimized for mobile use and offers a seamless shopping experience.

Pricing and Value for Money

Good American products are priced higher compared to other brands, but the quality and inclusive sizing make up for the cost. The products are on the higher end of the spectrum, but their value for money is justified in the brand?s vision of inclusivity and quality.

Alternatives

Good American's main competitors include Madewell, Levi's, and American Eagle. These brands offer clothing for a range of sizes, but not to the extent of Good American's inclusive sizing.

Customer Service

Good American offers excellent customer service, with a responsive team available to assist with any queries or issues. The brand provides a comprehensive FAQ section on their website, and customers can contact them via email, phone or live chat.

Product Quality and Selection

Good American products are of excellent quality, with a high standard of manufacturing and materials used. Their range includes denim, activewear, and essentials, and they offer a diverse range of sizes, ensuring inclusivity and diversity within their selection.

Website Usability

Good American's website is easy to use and navigate, with clear categories and search options. The online store is optimized for mobile and desktop use, offering a seamless shopping experience.

Returns and Exchanges

Good American offers a generous return and exchange policy, allowing customers to return items within 30 days from the date of purchase.

Promotions and Discounts

Good American offers promotions and discounts throughout the year, including sale items and occasional flash sales. The brand also offers a 20% discount for students and a 15% discount for military personnel.

Reputation

Good American has established itself as a leader in size-inclusive clothing, with a strong focus on promoting diversity and inclusivity within the fashion industry. They have gained recognition and support from celebrities and influencers, further increasing their brand reputation.

Payment Options

Good American accepts a range of payment options, including Visa, Mastercard, Amex, Discover, and PayPal.

Loyalty Programs

Good American does not offer a specific loyalty program, but they reward customers with points for creating an account, writing reviews, and making purchases.

Customer Reviews

Customer reviews on Good American's website and social media platforms are overwhelmingly positive, praising the brand for their inclusivity, quality products, and excellent customer service.

Community Involvement

Good American has partnered with several organizations, including Step Up and Baby2Baby, to support women and children in need.

Shipping

Good American offers free shipping on orders over $100 within the US, with shipping rates varying for international orders. The brand offers standard and express shipping options.

Costs

Good American products are priced higher compared to other brands, but the quality and inclusive sizing make up for the cost. Their products are on the higher end of the spectrum, but their value for money is justified in the brand?s vision of inclusivity and quality.