Introduction
Good American is a clothing brand founded in 2016 by Khloé Kardashian and Emma Grede, aimed at inspiring and empowering women of all sizes to feel confident and beautiful. The brand offers a range of denim, activewear, and essentials, promoting inclusivity through their diverse range of sizes.
Pros and Cons
Pros:
- Size-inclusive clothing
- Quality products
- Easy to navigate website
- Free shipping on orders over $100
Cons:
- Higher prices compared to other brands
- Limited sale items
User Experience
Good American's website is user-friendly and easy to navigate, with clear categories and search options. The website is optimized for mobile use and offers a seamless shopping experience.
Pricing and Value for Money
Good American products are priced higher compared to other brands, but the quality and inclusive sizing make up for the cost. The products are on the higher end of the spectrum, but their value for money is justified in the brand’s vision of inclusivity and quality.
Alternatives
Good American's main competitors include Madewell, Levi's, and American Eagle. These brands offer clothing for a range of sizes, but not to the extent of Good American's inclusive sizing.
Customer Service
Good American offers excellent customer service, with a responsive team available to assist with any queries or issues. The brand provides a comprehensive FAQ section on their website, and customers can contact them via email, phone or live chat.
Product Quality and Selection
Good American products are of excellent quality, with a high standard of manufacturing and materials used. Their range includes denim, activewear, and essentials, and they offer a diverse range of sizes, ensuring inclusivity and diversity within their selection.
Website Usability
Good American's website is easy to use and navigate, with clear categories and search options. The online store is optimized for mobile and desktop use, offering a seamless shopping experience.
Returns and Exchanges
Good American offers a generous return and exchange policy, allowing customers to return items within 30 days from the date of purchase.
Promotions and Discounts
Good American offers promotions and discounts throughout the year, including sale items and occasional flash sales. The brand also offers a 20% discount for students and a 15% discount for military personnel.
Reputation
Good American has established itself as a leader in size-inclusive clothing, with a strong focus on promoting diversity and inclusivity within the fashion industry. They have gained recognition and support from celebrities and influencers, further increasing their brand reputation.
Payment Options
Good American accepts a range of payment options, including Visa, Mastercard, Amex, Discover, and PayPal.
Loyalty Programs
Good American does not offer a specific loyalty program, but they reward customers with points for creating an account, writing reviews, and making purchases.
Customer Reviews
Customer reviews on Good American's website and social media platforms are overwhelmingly positive, praising the brand for their inclusivity, quality products, and excellent customer service.
Community Involvement
Good American has partnered with several organizations, including Step Up and Baby2Baby, to support women and children in need.
Shipping
Good American offers free shipping on orders over $100 within the US, with shipping rates varying for international orders. The brand offers standard and express shipping options.
Costs
Good American products are priced higher compared to other brands, but the quality and inclusive sizing make up for the cost. Their products are on the higher end of the spectrum, but their value for money is justified in the brand’s vision of inclusivity and quality.
