Goodelearning Reviews

Voted Average (3/5)

441 Votes

39 Reviews

Vote Now

In the Educational Institution category

Pie-Chart Analysis

31% users rated Terrible
5% users rated Poor
5% users rated Average
21% users rated Very Good
38% users rated Excellent
Write a review
J James Kim
355 days ago Delivered Exceptional Learning Experience!

I can't thank enough for the fantastic learning experience. The course content was comprehensive, engaging, and easy to follow. The interactive quizzes and practice exams were invaluable in solidifying my understanding of the material. Not to mention, the customer support was incredibly responsive and helpful, always ensuring I had the support I needed. I highly recommend to anyone looking to enhance their skills and knowledge.
J James Kim
355 days ago

Overcoming Hurdles with Exceptional Service at

Striving to embark on a journey of learning and growth, I encountered a hurdle when I couldn't obtain the exam voucher from Despite my persistence in reaching out to their support team for assistance, my efforts seemed futile as I received no response. This encounter left me feeling disheartened and frustrated. However, amidst this challenge, a shining beacon emerged in the form of the dedicated team at Upon sharing my experience on different platforms, their customer service team reached out promptly, extending their sincerest apologies for the oversight and swiftly resolving the issue at hand. With their proactive approach and genuine concern for customer satisfaction, not only rectified the situation promptly but also went above and beyond to ensure that I felt valued and heard as a customer. Their commitment to delivering exceptional service truly set them apart. Today, I stand amazed by the positive turnaround in my experience with My initial disappointment has transformed into admiration for a company that values its customers and takes tangible steps to address their concerns promptly and effectively. I wholeheartedly recommend to anyone seeking a learning platform that not only offers valuable content but also prioritizes customer satisfaction above all else. Thank you,, for turning a challenging situation into a testament of your outstanding dedication to customer service. I am grateful for the prompt resolution and look forward to continuing my learning journey with your exceptional team by my side.
A Aaron Massiah
391 days ago

Rescued from Frustration: A Lifesaver in the World of E-learning

After a disheartening experience with, I was left feeling unsupported and frustrated. The initial allure of informative course materials quickly faded when I encountered a complete lack of support after booking my exam. My learning dashboard became an empty void, and my attempts to seek help through calls and emails were met with silence. I was left feeling like my investment had gone to waste. Thankfully, my journey took a turn for the better when I discovered . The contrast in support couldn't have been more stark. The responsive and efficient support team went above and beyond to swiftly address and resolve my issues. It was a breath of fresh air to feel genuinely valued and supported as a customer after my previous ordeal. If you're in search of a dependable e-learning platform, look no further than . Their commitment to customer satisfaction is unwavering and has truly restored my faith in exceptional service. I urge anyone in need of a reliable and supportive e-learning partner to choose . They have been a true lifesaver in the often overwhelming world of online learning. Thank you, , for rescuing me from frustration and providing an unparalleled learning experience.
A Aaron Massiah
391 days ago

Exceptional Experience with Quick Resolution

Reflecting on my recent interaction with, I can confidently say that the support I received was truly exceptional. Initially, after booking my exam, I encountered a technical glitch that emptied my learning dashboard, leaving me without access to crucial course materials and practice exams. Despite my initial frustration, I reached out for assistance. To my dismay, multiple attempts to contact the support team via phone calls and emails seemed futile, leading me to discover that the listed contact was an ex-employee. However, my perception quickly shifted when I decided to try an alternative approach. I submitted a support ticket through their website detailing my issue. Much to my surprise, within hours, I received a response from a dedicated customer support representative, Sam, who promptly addressed my concerns. Not only did Sam restore my access to the course materials, but he also offered personalized guidance to ensure that I could continue my learning journey seamlessly. The efficiency and professionalism demonstrated by Sam and the entire support team at have instilled in me a deep sense of appreciation and gratitude. Their commitment to customer satisfaction and quick resolution of issues have transformed my initial frustration into a positive and rewarding experience. I am now able to fully immerse myself in the course content and prepare confidently for my upcoming exam, all thanks to their unwavering support. In conclusion, I am genuinely impressed by the exemplary customer service exhibited by Despite the initial hiccup, their dedication to resolving customer issues in a timely and efficient manner has left a lasting impression on me. I wholeheartedly recommend their services to anyone seeking a reliable and supportive e-learning platform. Thank you,, for turning my disappointment into a truly exceptional experience.
I Isabella Worrall
417 days ago

No response from support, Exam Voucher not provided

As a dedicated learner, I was so excited to dive into the world of eLearning with The course content was insightful and engaging, and I was eagerly looking forward to putting my knowledge to the test with the included exam voucher. Unfortunately, my experience took an unexpected turn when I encountered a delay in receiving my exam voucher. After reaching out for support, I experienced a delay in response and a subsequent promise of a voucher within two days. However, as the days passed, I found myself still waiting for the voucher to materialize. Despite my follow-up attempts, I was met with silence, leaving me feeling frustrated and undervalued as a customer. I understand that transitions, such as changes in ownership, can introduce operational challenges. However, the anticipation of taking my exam and the financial investment made for the course made timely and effective support essential. I believe that a company's commitment to excellence should extend to ensuring that all aspects of the customer experience, including the provision of promised materials, are upheld with care and attention. My hope in sharing this experience is to encourage Good E-Learning to prioritize consistent and timely customer support operations, especially when it comes to delivering on promised course materials. I remain optimistic that the company will address these concerns, reaffirming its dedication to providing a supportive and fulfilling learning journey for all its customers.
I Isabella Worrall
417 days ago

Exceeding Expectations: Superb Course, Disappointing Support Experience

Reflecting on my journey with, I am torn between the brilliance of the course content and the disappointment in the support department. The course itself was a splendid experience, enriching my knowledge and skills. However, my enthusiasm waned when I faced issues with the exam voucher process. Despite my initial request made back in January, I was met with silence from the support team. It was only after multiple follow-ups that I received a delayed promise of the voucher's imminent arrival. Regrettably, the voucher is yet to materialize, leaving me disheartened and puzzled by the lack of communication. I empathize with the company's transitional challenges post-ownership change but urge for a basic level of customer service to be upheld. After all, the exam voucher is an integral component of the course package, a pre-paid inclusion that should be delivered seamlessly. Though my support encounter fell short, the value embedded in the course curriculum shines brightly. I hope that can bridge this gap and align their exceptional content with equally outstanding customer support in the future.
P Prachi P
452 days ago

Exemplary Training Program and Exceptional Customer Care

As a recent participant in's ITIL DPI course, I can wholeheartedly attest to the excellence of their training program and the exceptional care they extend to their customers. The course content was extensive, well-structured, and excellently delivered, providing me with valuable insights and skills. Moreover, the customer service team went above and beyond to ensure that my learning experience was smooth and fulfilling. I truly appreciate their prompt and helpful assistance throughout my enrollment process. Thank you,, for your exemplary training program and exceptional customer care!
P Prachi P
452 days ago

Exceptional Service and Remarkable Support!

Sharing my incredible experience with, I signed up for their ITIL DPI course last December. The course content was top-notch, and I was ready to take the exam. Unfortunately, there was a delay in receiving the exam code. Despite several follow-up attempts via email and phone calls, I did not get a response initially. However, once I escalated the issue, their team sprang into action and resolved the issue promptly. Their dedication to ensuring customer satisfaction was truly admirable. This slight hiccup aside, their overall service and support are exceptional. I highly recommend for their quality courses and commitment to resolving any issues that may arise.
C Cici
455 days ago

A Game-Changing Learning Experience at

My experience with has been nothing short of transformative. The exceptional courses and insightful resources have truly elevated my professional development. This platform offers an extensive range of courses that are relevant, informative, and engaging. The instructors are knowledgeable and passionate about their subjects, which makes learning a truly enriching experience. The user-friendly interface and flexibility of the courses make it convenient to learn at my own pace. The support team goes above and beyond to ensure a seamless learning journey. Overall, has surpassed my expectations and has become my go-to platform for continuous learning and growth.
C Cici
455 days ago

Exceptional Service and Support at!

I cannot begin to express how impressed I am with the exceptional service and support I received from Despite facing some challenges with exam vouchers, the team at went above and beyond to address my concerns and ensure that I was fully supported throughout the process. Not only did they rectify the issue promptly, but they also provided me with valuable resources and guidance to enhance my learning experience. Their dedication to customer satisfaction truly sets them apart. I highly recommend to anyone looking for a reliable and supportive learning platform. Thank you to the amazing team for your outstanding assistance!
456 days ago

Unlocking Career Growth and Certification Excellence with Good e-Learning: An Unparalleled Experience

Let me start by saying that my journey with Good e-Learning has been a game-changer. From the moment I invested in their course, which included 2 exam vouchers, I was filled with excitement and anticipation for what lay ahead. However, as with any investment, there were expectations to be met. Unfortunately, the initial experience took an unexpected turn. The promised exam vouchers were not issued, and despite my best efforts to reach out, my concerns seemed to fall on deaf ears. Disheartened and feeling cheated, I was at the brink of giving up. However, all seemed to change when I decided to share my experience with the team at Good e-Learning. They not only listened attentively but also took swift and decisive action to rectify the situation. Their empathy and dedication in addressing my concerns were truly commendable. With their unwavering support, I was not only able to obtain the exam vouchers I had been promised, but I was also able to excel in my certification journey. The course content was comprehensive, well-structured, and delivered with the utmost professionalism. The virtual resources provided were instrumental in enhancing my understanding and grasp of the subject matter. I am now confidently equipped to leverage my new certification and apply it to real-world scenarios, thereby opening doors to new career opportunities and personal growth. In hindsight, the initial hiccup proved to be a blessing in disguise, as it highlighted Good e-Learning's unwavering commitment to their customers' success. My experience is a testament to their dedication, and I would wholeheartedly encourage anyone seeking to advance their knowledge and skills to embark on their e-learning journey with Good e-Learning. In conclusion, my transformational journey with Good e-Learning has been nothing short of exceptional. Their unparalleled support, combined with top-notch resources, has left an indelible mark on my professional development. Thank you, Good e-Learning, for not only delivering on your promises but also for going above and beyond to ensure your customers' success.
456 days ago

Turning My Learning Journey into a Nightmare: My Honest Experience with

Embarking on a quest for knowledge, I eagerly enrolled in a course with, enticed by the promise of two exam vouchers included. However, what followed was a distressing ordeal. Despite my payment and the assurances made, I found myself grappling with disappointment as Good e-learning failed to deliver on their commitment. As I reached out for assistance and clarity, my concerns were met with silence. The follow-up attempts to seek resolution were in vain, with my pleas falling on deaf ears. What was meant to be a seamless educational endeavor turned into a frustrating battle with customer service. My experience with left me disheartened and disillusioned. The lack of accountability and disregard for customer satisfaction painted a stark picture of neglect. I am left warning others to tread carefully, for what seemed like a promising opportunity turned out to be a sour disappointment. Cheating indeed, as my trust was broken.
M Manek Vazifdar
554 days ago

My request (55743) for Written assignments has been evaluated for ITIL® 4 Leader: Digital and IT Strategy

As someone deeply immersed in the intricacies of ITIL®, I'm constantly seeking dependable resources to bolster my learning odyssey. Good e-Learning has emerged as a game-changer in this pursuit, offering an unparalleled user experience that has surpassed my expectations at every turn. The standout feature of Good e-Learning is its unwavering dedication to delivering top-tier content and an intuitive learning environment. The materials provided for my ITIL® 4 Leader: Digital and IT Strategy written assignments were nothing short of indispensable, presenting information with remarkable clarity and depth. Navigating the platform's user-friendly interface was a breeze, allowing me to delve into the resources I needed without unnecessary obstacles. What truly sets Good e-Learning apart is the exceptional support provided by their team. Their responsiveness and unwavering commitment to ensuring my success underscore their profound dedication to empowering professionals. It's evident that the Good e-Learning team is driven by a genuine passion to equip individuals with the knowledge and skills essential for career advancement. In summary, my experience with Good e-Learning has been nothing short of transformative. Their steadfast commitment to excellence, coupled with a user-centric platform and unparalleled support, has positioned them as a beacon of innovation in the realm of online learning. Good e-Learning, I extend my heartfelt gratitude to you for enriching my professional journey. I wholeheartedly endorse Good e-Learning to anyone seeking to elevate their proficiency within the ITIL® framework. With deepest appreciation, Manek
M Manek Vazifdar
554 days ago

Embracing Excellence: A Student’s Gratitude for Good e-Learning’s Exceptional Support on ITIL® Studies (Request 55743)

Dear fellow learners, let me share my profound appreciation for the exceptional service and support I received from Good e-Learning during my ITIL® 4 Leader: Digital and IT Strategy journey. From the moment I embarked on this educational endeavor, the name "Good e-Learning" resonated with the true essence of quality and user-centered experience they provide. The knowledge and assistance I gained were invaluable, paving the way for a transformative learning experience. Choosing to study with Good e-Learning was a decision I will always be grateful for as their commitment to excellence shone through every step of the process. I extend my heartfelt thanks to the team at Good e-Learning for their unwavering support and dedication. Here's to embracing excellence and continuous growth with an organization that truly embodies its name. Many thanks and warm regards, Manek.
M Maurice Mevissen
607 days ago

ITIL 4 certification path

As a dedicated follower of the ITIL 4 certification path, I can't help but express my appreciation for Their seamless integration of Axelos material with their own content has made my exam preparation journey an absolute delight. The consistency in language and style has provided me with a sense of ease and familiarity, ensuring that I am fully prepared for any challenge that may come my way during the exam. I am truly grateful for the thoughtful approach that has taken, and I can confidently say that they have exceeded my expectations. If you're considering ITIL 4 certification, look no further than for an exceptional learning experience.


Goode Learning is an online platform that offers a wide range of training and certification courses in various domains such as project management, business analysis, and IT service management. With a user-friendly interface and a comprehensive selection of courses, Goode Learning aims to provide individuals and organizations with the necessary knowledge and skills to excel in their respective fields.


  • Diverse Course Catalog: Goode Learning offers a vast array of courses, covering popular domains such as PRINCE2, ITIL, and Agile. This breadth of options allows users to find courses that specifically address their needs.
  • Flexible Learning Options: The platform provides both self-paced online courses and instructor-led virtual classrooms, accommodating different learning preferences and schedules.
  • High-Quality Content: All courses provided by Goode Learning are developed by industry experts and adhere to stringent quality standards. This ensures that users receive up-to-date and relevant information.
  • Certification Preparation: The platform not only provides comprehensive course material but also aids in exam preparation, increasing the chances of successfully obtaining certifications.


  • Pricing: Compared to some other e-learning platforms, Goode Learning's courses may have slightly higher prices. However, the quality of the content often justifies the cost.
  • Limited Free Resources: While Goode Learning offers free resources such as webinars and whitepapers, the range of these materials is somewhat limited compared to some competitors.

User Experience:

Goode Learning strives to provide a seamless user experience, starting from easy navigation on their website to intuitive course interfaces. The platform is designed to cater to learners of all levels, with clear instructions and interactive elements to enhance engagement. Users can easily track their progress, access course materials, and communicate with instructors or fellow learners through discussion forums or messaging systems.

Pricing and Value for Money:

While Goode Learning's pricing might be slightly higher than some competitors, it is important to note that the value for money is excellent. Users gain access to high-quality course material, expert guidance, and certification preparation resources, which greatly enhance their learning experience. Additionally, the acquired knowledge and certifications often lead to improved career prospects and higher earning potential, making the investment highly worthwhile.

Customer Service:

Goode Learning places a strong emphasis on customer service. Their support team is responsive and knowledgeable, promptly addressing queries and concerns. Users can contact the support team through various channels, including email and live chat. Additionally, the platform provides comprehensive FAQs and knowledge bases to assist users with common issues.

Product Quality and Selection:

The quality of the courses offered by Goode Learning is commendable. The content is regularly updated to align with industry standards, ensuring learners receive the most relevant information. The selection of courses covers a wide range of domains, catering to different professional interests and career paths. This variety allows users to choose courses that align with their specific learning objectives.

Website Usability:

Goode Learning's website is designed with user-friendliness in mind. It is intuitive to navigate, with clear menus and categories that make finding courses effortless. Filter options are available to refine search results based on criteria such as certification level or delivery method. The website also provides detailed course descriptions, outlines, and reviews, helping users make informed decisions about their learning journey.

Returns and Exchanges:

Goode Learning has a fair and transparent returns and exchanges policy. If a user is not satisfied with a course within a certain timeframe, they can request a refund or exchange for another course of the same value. This flexibility ensures that users are satisfied with their learning experience.

Promotions and Discounts:

Goode Learning frequently offers promotions and discounts on their courses. Users can keep an eye on their website or subscribe to their newsletter to stay informed about these offers. These promotions provide an opportunity to access high-quality courses at a reduced cost.


Goode Learning has built a solid reputation in the e-learning industry. Their courses are highly regarded for their quality content and relevance to practical skills. Many professionals have successfully obtained certifications through their training, which further solidifies their reputation as a reliable and trusted provider.

Payment Options:

Goode Learning offers various payment options to ensure convenience for users. These include credit/debit cards, PayPal, and other secure online payment gateways. The platform takes measures to ensure payment security and confidentiality.

Loyalty Programs:

Goode Learning offers loyalty programs for frequent learners. These programs provide discounts and benefits to individuals who demonstrate ongoing dedication to learning and upskilling. Users can accumulate loyalty points and redeem them for discounted course enrollments or other rewards.

Customer Reviews:

Customer reviews for Goode Learning are overwhelmingly positive. Users praise the platform for its high-quality courses, knowledgeable instructors, and excellent support services. Many reviewers attribute their professional success to the knowledge gained from Goode Learning's courses, further enhancing the platform's credibility.

Community Involvement:

Goode Learning actively engages with its community of learners. They facilitate online discussion forums, where users can interact, share experiences, and seek guidance from instructors or peers. This fosters a sense of community and facilitates collaborative learning.

Shipping and Costs:

As an online learning platform, Goode Learning does not involve shipping physical products. All course materials are delivered digitally, eliminating any shipping costs or delays associated with traditional distance learning methods. The costs mentioned on the website are transparent and include access to course material and any accompanying resources.