Users Voice for Goodvibes

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 05 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.6 4.9 1.5 4.1 4.8
Feb 2023 5 5 3 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Goodvibes Review by

Introduction is an online store that sells a variety of sex toys, lubricants, and other adult products. The website is user-friendly and easy to navigate, making it an ideal choice for people who are looking for discreet and professional online shopping experience.

Pros and Cons

  • Wide range of products available
  • Excellent customer service
  • Discreet packaging and shipping options
  • Generous return and exchange policies
  • Exciting promotions and discounts
  • Higher prices compared to other online retailers
  • Limited payment options
  • Outdated website design
  • Product availability may vary by location

User Experience

The Good Vibes website is easy to navigate and provides a straightforward shopping experience. Products are well organized by category, and the search bar makes it easy to find specific items. The website is also optimized for mobile devices, allowing for an equally smooth shopping experience from smartphones and tablets.

Pricing and Value for Money

Good Vibes offers products at competitive prices compared to other online retailers in the adult products space. While some items may be more expensive, the website's breadth of selection and overall quality of products make up for any higher price points. Additionally, the website frequently offers promotions, including discounts and free shipping, making it even more affordable.


Good Vibes' competitors include several established online stores selling adult products, such as Lovehoney, Pinkcherry, and These websites also offer a wide range of sex toys and accessories, along with customer reviews and competitive pricing.

Customer Service

Good Vibes customer support is helpful and knowledgeable. The company has an online chat feature, email support, and a toll-free phone number available for customers to contact for any questions, concerns, or assistance. Additionally, Good Vibes has a robust knowledge base full of answers to frequently asked questions.

Product Quality and Selection

Good Vibes offers a wide selection of high-quality sex toys and adult products. Products are made from premium materials and are sold from reputable brands in the industry. The website's product assortment includes vibrators, dildos, lubes, BDSM gear, and more.

Website Usability

Despite an outdated website design, the Good Vibes website is easy to use and navigate. The website is well organized and features clear product descriptions and images. The mobile version of the site is just as user-friendly, allowing for seamless browsing from a smartphone or tablet.

Returns and Exchanges

Good Vibes has a generous return policy. Within 60 days of purchase, customers can return items for any reason for a full refund or exchange for a similar product. The company also offers a lifetime satisfaction guarantee for some products.

Promotions and Discounts

Good Vibes regularly offers promotions and discounts. These may include buy-one-get-one deals, percentage discounts, and free shipping. Customers can sign up for the Good Vibes email newsletter to stay in the loop about these promotions.


Good Vibes has a solid reputation in the adult products industry. The company has been in business for over forty years and has gained a reputation for premium-quality products, excellent customer service, and discreet shipping. The company boasts an impressive 4.9-star rating on Trustpilot, based on over 10,000 customer reviews.

Payment Options

Good Vibes accepts payment via credit card or PayPal. While the payment options are limited, they are secure and provide enough flexibility for most customers.

Loyalty Programs

Good Vibes does not have a traditional loyalty program, but customers can sign up for the email newsletter to receive exclusive offers and promotions.

Customer Reviews

Good Vibes has an extensive collection of customer reviews on its website. Reviews are organized by product category and offer insight into the quality, effectiveness, and other factors that customers consider when evaluating adult products.

Community Involvement

Good Vibes is actively involved in promoting safe sex and advocating for sexual health and wellness. The company participates in and supports a wide range of events, including Pride parades, sex-education workshops, and community outreach programs.

Shipping and Costs

Good Vibes offers several shipping options, including standard, expedited, and express shipping. Shipping costs are based on the total order amount and the shipping method selected. The website also offers free shipping on orders over $69.00. Orders are shipped in discreet packaging to protect customers' privacy.