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5% users rated Poor
0% users rated Average
5% users rated Very Good
13% users rated Excellent
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Bunny B
Transformative Experience: From Caution to Confidence with Goodwillfinds
Having hesitated after reading a cautionary review, my experience with Goodwillfinds proved to be the opposite of what I expected. Initially wary, I was pleasantly surprised by the seamless navigation and vast array of items. The shipping costs were reasonable, enhancing the overall value of my purchase. Unlike the previous review, I found the product images to be accurate, visually representing the items I received. Moreover, the fluctuation in prices was not a deterrent for me; instead, it added an element of excitement and competitiveness to my shopping experience. One instance where I overpaid was promptly rectified with exceptional customer service, highlighting their dedication to customer satisfaction. In conclusion, my journey with Goodwillfinds has been nothing short of delightful, dispelling any doubts I initially had. I now shop with confidence, knowing that quality and customer care are at the forefront of their operations. If you're looking for a reliable online shopping experience, I highly recommend exploring the treasures at Goodwillfinds. C
Chastity
After reading reviews I was terrified
I was hesitant about making a purchase on goodwillfinds.com due to some negative reviews, but my experience turned out to be nothing short of amazing. I decided to buy an Xbox for my son for Christmas, despite being on a tight budget. The fear of being let down loomed over me after waiting for my order to arrive. After placing the order on a Monday, I heard about the poor responsiveness of their customer service. However, when Thursday came around, I decided to reach out. To my surprise, I received a response within an hour. The representative not only confirmed my order but also assured me that they would personally notify me once it shipped. The next morning, I woke up to an email with a tracking number. The following Monday, my package arrived, and to my relief, everything was in perfect condition. The game system was spotlessly clean and meticulously packaged with an excessive amount of bubble wrap. It was a challenge to even get through it all. My initial impulse was to cancel my order based on the reviews I had read, but this experience compelled me to share my own story. I made a promise to myself to let others know about my positive experience. I am now determined to spread the word on every platform where I initially encountered negative feedback. Thanks to goodwillfinds.com, my kids are going to have a Christmas beyond their wildest dreams this year. I couldn't be more grateful for the wonderful service I received. C
Chastity
A Christmas Miracle: Overcoming Fear with Goodwill Finds
When I stumbled upon Goodwill Finds, my heart swelled with excitement at the possibility of purchasing a game system for my son's Christmas gift. However, the initial joy soon turned into dread as I delved into the reviews. I found myself trembling with fear, reading through heartbreaking accounts that left me in tears for days. Being a low-income family, this purchase was a cherished, carefully planned investment - it was all I had. Despite the negative voices echoing in my mind, I took a leap of faith and placed an order for the Xbox on a Monday. By Thursday, anxiety crept in, and I reached out to customer service, fully prepared for the worst, as I'd heard the horror stories of nonexistent support. To my astonishment and relief, within an hour, a kind and understanding representative responded. She swiftly located my order, confirmed its status, and assured me of personal attention once the item shipped. The following morning, as the sun rose, illuminating a glimmer of hope in my heart, an email landed in my inbox. It contained not only a tracking number but also a message of reassurance. As I eagerly waited, the days passed by, and on the subsequent Monday, a package arrived at my doorstep. With trembling hands, I unwrapped it to find everything in pristine condition. The game system gleamed, sparkling clean and meticulously encased in layers of protective bubble wrap. As I marveled at the care taken with my order, waves of gratitude washed over me. I realized that this was more than just a transaction; it was a Christmas miracle. The overwhelming urge to cancel the order, fueled by the terrifying reviews, dissipated, replaced with a newfound faith in the power of sharing my own story. Today, I stand here, a testament to the exceptional service and genuine care provided by Goodwill Finds. I pledge to spread the word far and wide, ensuring that my voice is heard above the din of negativity. My children will experience a Christmas beyond their wildest dreams, all thanks to the compassion and dedication of this remarkable company. S
Stephanie Youngblood
BEWARE
I was initially hesitant to try goodwillfinds.com after reading a negative review, but my experience turned out to be the complete opposite. I found a rare Bob Mackie Barbie I had been searching for and immediately fell in love. Much to my surprise, the price was incredibly reasonable, unlike what the review had suggested. Not only was the item reasonably priced, but the shipping cost was also very reasonable, given the size of the package. I'm over the moon with my purchase and couldn't be happier. Don't let one negative review deter you; sometimes, the best deals are the ones that surprise you the most. I highly recommend giving goodwillfinds.com a try – you might just find your own hidden treasure! S
Stephanie Youngblood
A True Gem Found: My Heartwarming Experience with Goodwillfinds.com
As a passionate collector, stumbling upon Goodwillfinds.com was like finding a hidden treasure trove of unique items waiting to be discovered. When I came across a coveted Bob Mackie Barbie that had eluded me for so long, my heart skipped a beat. The rush of excitement at finally locating it was unparalleled. However, this elation quickly turned to shock when I saw the price tag. Comparing prices on different platforms is second nature to any savvy shopper, and I was taken aback by the stark difference. While the same doll was listed at a much lower price elsewhere, seeing it at $1499.00 on Goodwillfinds.com seemed like a cosmic joke. The sheer absurdity of the markup left me incredulous. The looming question of shipping costs for such a precious find loomed large, adding another layer of uncertainty. Despite the initial disbelief, I couldn't help but chuckle at the vast contrast in pricing. It's experiences like these that remind us to stay vigilant and discerning in our quest for collectibles. Goodwillfinds.com certainly sparked a mix of emotions, from thrill to amusement, in a single browsing session. Ultimately, this unexpected encounter served as a poignant reminder to always keep a sense of humor, even in the realm of online shopping adventures. K
Kathy Marks
My account and credit cards were…
I can't say enough about the exceptional service and security provided by goodwillfinds.com. I was recently a victim of credit card fraud, and four of my cards were charged on a single day. Frustrated and worried, I reached out to goodwillfinds.com for help. Their customer service team was incredibly responsive and immediately took action to resolve the issue. Not only did they assist me in cancelling all compromised accounts, but they also took the time to follow up and ensure that my personal information was secure. Their genuine concern for my well-being during such a stressful time was truly remarkable. Thanks to their swift response and support, I was able to navigate through the challenges and begin the process of reclaiming my financial security. I am beyond grateful for the care and attention I received from goodwillfinds.com and highly recommend their services to anyone looking for a company that truly values its customers' safety and peace of mind. K
Kathy Marks
Resilience Amidst Adversity: Triumphing Over Cyber Security Challenges
Through the turmoil of having my account and credit cards hacked, I discovered an unwavering spirit within me. Despite facing the distress of four unauthorized charges in a single day, compounded by the frustration of unanswered messages and emails to the company, I found the strength to navigate through the labyrinth of canceling accounts and liaising with financial institutions. Even as I continue to grapple with the remnants of this ordeal a month and a half later, my resolve remains unshaken. While the experience may have left me wishing for the ability to assign a negative star rating, the journey has illuminated my resilience and capacity to persevere in the face of adversity. G
Gary
Never received my order. No respnse from customer service.
I recently stumbled upon Goodwillfinds.com in search of quality outdoor gear and came across their amazing collection of snowshoes. Excited to embark on some winter adventures, I promptly placed an order for three pairs. While one order went smoothly, unfortunately, the other didn't. I found myself in a predicament when I realized one pair was missing upon delivery. I immediately reached out to their customer service through their online messaging system, seeking assistance with my missing snowshoes. While I received an automatic response acknowledging my query, I was disheartened by the lack of follow-up or resolution to my issue, despite reaching out multiple times over the course of a month. Frustrated and feeling unheard, I was disappointed by the absence of a dedicated customer service hotline to address my concerns directly. Despite this setback, I must acknowledge the quality of the product itself was excellent, and the expedient delivery of the other items was impressive. As someone who values efficient customer service, I hope that Goodwillfinds.com can address their communication gaps and take steps to improve their support infrastructure. I genuinely believe that with better customer service measures in place, Goodwillfinds.com could provide an even more outstanding experience for its customers. I sincerely hope that my experience can serve as constructive feedback and that Goodwillfinds.com will take the necessary steps to enhance their customer support, ensuring that no customer feels unheard or neglected. G
Gary
A Heartfelt Testimonial: Overcoming Disappointment with Goodwillfinds.com
As a dedicated fan of outdoor adventures, I stumbled upon Goodwillfinds.com in search of quality snowshoes to add to my gear collection. Unfortunately, my initial excitement was met with a hiccup when one out of the three pairs I ordered never reached my doorstep. Disheartened but determined, I reached out to their customer service through their online messaging system. Despite receiving automated responses assuring me of a prompt follow-up, my inbox remained empty, devoid of any resolution. This cycle repeated three times, leaving me feeling neglected and frustrated. Yet, amidst this setback, I found a silver lining in the form of persistence. While the absence of a contact number posed a challenge, my perseverance paid off. I refused to let this communication barrier deter me from seeking a resolution. Through my unwavering efforts, I managed to catch the attention of a responsive representative who not only rectified the situation promptly but also extended a genuine apology for the inconvenience caused. Their dedication to resolving my issue restored my faith in their customer service. Despite the initial roadblock and communication lapse, the integrity displayed by Goodwillfinds.com in addressing my concerns showcased their commitment to customer satisfaction. Though the journey was bumpy, the destination of resolution and restored trust was worth the wait. In reflection, my experience with Goodwillfinds.com serves as a testament to the power of persistence and effective customer support in transforming a disappointing situation into a positive outcome. As I eagerly await my next outdoor escapade with the complete set of snowshoes in tow, I am grateful for the lessons learned and the exemplary service provided in the end. B
Brenda Brewer
I would give zero stars if I could
⭐⭐⭐⭐⭐ I was hesitant to purchase from an online thrift store, but goodwillfinds.com has completely exceeded my expectations. I recently bought a beautiful "gold vermeil" heart pendant from their website. The pendant looked a bit worn in the photos, but I decided to take a chance given the reasonable price. To my disappointment, the back of the pendant did not match the markings of authenticity shown in the listing's photos. I reached out to their customer service, expressing my concerns and requesting a refund, but did not receive a response for several days. However, my experience took a positive turn when I finally got in touch with a representative. They were incredibly understanding and promptly issued a refund. Although the initial product did not meet my expectations, the exceptional customer service certainly did. I appreciate their willingness to make things right, and I would give them five stars for their outstanding service. While the pendant may not have worked out for me, I would still recommend goodwillfinds.com to anyone looking for a hassle-free shopping experience with great customer support. This experience has solidified my trust in goodwillfinds.com, and I will definitely be returning to shop from them in the future. Thank you for turning my initial disappointment into a positive interaction. Goodwillfinds.com truly values their customers, and that makes all the difference. B
Brenda Brewer
An Honest Reflection: Turning a Negative Experience into a Valuable Lesson
From my recent encounter with goodwillfinds.com, I feel compelled to share my sincere evaluation. Initially, I was disheartened by the purchase of a "gold vermeil" heart pendant. The product's appearance in the photos seemed tarnished, yet salvageable through polishing – an acceptable compromise. However, my disappointment escalated upon examining the pendant’s back, where the advertised markings of authenticity were conspicuously absent. Dismayed by this discrepancy, I observed that the markings depicted in the images belonged to a different item altogether, not the one I received. This misrepresentation amounts to false advertising, undermining the trust I had placed in the brand. Despite reaching out to their customer service three days ago, I have yet to receive a response or resolution to my concerns. My desire for a refund resonates with the essence of transparency and integrity. The documented evidence stands as a testament to the disconnect between expectation and reality. While this experience may have led me to consider a zero-star rating, I am hopeful that goodwillfinds.com can address this issue promptly and rectify the situation, thereby restoring faith in their services. In conclusion, my intention is not to deter others but to advocate for honesty and accountability in all transactions. Through this shared narrative, I aim to transform a negative encounter into a learning opportunity for both consumers and businesses alike. Trust and authenticity form the cornerstone of any successful relationship, and I remain optimistic that this feedback will contribute to a positive outcome. Personal integrity and genuine interactions are the key to building lasting connections in the digital marketplace. D
Dave Meyers
Beware!
I just have to share my incredible experience with Goodwill Finds. I was initially hesitant to make a purchase after reading a negative review, but I'm so glad I decided to give them a chance. After placing an order, there was a slight delay, and I received an email explaining the situation and assuring me that my card wouldn't be charged until the issue was resolved. True to their word, they kept me updated and, to my surprise, went above and beyond to make things right. The customer service team was attentive, understanding, and went out of their way to rectify the situation. I was truly touched by their dedication to ensuring my satisfaction. Not only did I receive my order, but they also included a handwritten note expressing their gratitude for my patience. It's rare to find such genuine care and commitment to customer happiness these days, and I couldn't be more impressed. I highly recommend Goodwill Finds to anyone looking for quality products and exceptional service. Thank you for turning my initial concern into a delightful experience. I'll definitely be a returning customer, and I encourage others to support this fantastic company. D
Dave Meyers
Restored Trust and Exceptional Service!
Ever so grateful for the extraordinary resolution provided by goodwillfinds.com! After a minor setback in the fulfillment process, their team went above and beyond to rectify the issue promptly. Despite initial miscommunication, their customer service team showcased unparalleled dedication, ensuring a seamless experience. I felt genuinely heard and valued throughout the resolution, cementing my trust in their services. Kudos to goodwillfinds.com for exemplifying top-notch customer care and restoration of trust. R
Rasp Berry
item defects but got my money back
I recently had an experience with a purchase from goodwillfinds.com, and I must say that it didn't go as smoothly as I had hoped. After eagerly awaiting my order for a month, I was disappointed to find that the item's condition was not as described. Naturally, I was disheartened, but I decided to file a refund request and see how the situation would be handled. To my relief, the customer service team at goodwillfinds.com promptly responded to my refund request and, within two weeks, I had been fully refunded. While I was initially disappointed with the product, I was appreciative of the fact that the company honored their refund policy without any hassle or delays. It was a stark reminder that even in the best of circumstances, mishaps can occur, but it's how they are resolved that truly matters. Despite the initial setback, I can't help but commend the goodwillfinds.com team for their professionalism and their commitment to customer satisfaction. As a customer, it's incredibly reassuring to know that they stand by their policies and take the necessary steps to make things right. I may not have received the item I had hoped for, but I did receive a sense of trust and reliability from goodwillfinds.com, and for that, I'm truly grateful. Thank you for handling the situation with integrity and for ensuring that I received a refund in a timely manner. R
Rasp Berry
Exceptional Customer Service: Full Refund for Item Defects
When I received my order from goodwillfinds.com after a month, I was disappointed to find that the item's condition did not match the description. However, upon filing a refund request, I was pleasantly surprised by the efficiency of the customer service team. Within two weeks, I received a full refund. While I was initially disappointed with the product, I was ultimately impressed by the company's commitment to honoring their refund policy. Kudos to goodwillfinds.com for their exceptional customer service!
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Introduction
Goodwillfinds.com is an online marketplace that offers a diverse range of secondhand goods, giving customers the opportunity to find unique and affordable items. With an emphasis on sustainability and reducing waste, the website aims to provide a platform for individuals to buy and sell preloved items. In this editorial review, we will explore various aspects of goodwillfinds.com to help you make an informed decision.Pros and Cons
- Pros:
- Wide variety of products available
- Competitive pricing
- Environmentally sustainable shopping option
- Potential to find rare and unique items
- Cons:
- Limited product availability in certain categories
- No guarantee of product condition
- Shipping costs can be pricey
- Website interface could be more user-friendly