Goodyear Reviews

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Unyielding Resilience: Overcoming Challenges with Goodyear Tyres

When I first purchased Goodyear tyres in June 2023, I never anticipated the roadblocks that lay ahead. Today, after having to replace my third low-profile tyre, I found myself at a loss. Mercedes attributed the issue to pothole-ridden roads, leading to substantial splits in each tyre. As pensioners who primarily drive locally, the financial burden of spending £250 per tyre has significantly impacted our savings. Despite these challenges, I remain deeply impressed by the undeniable resilience of Goodyear tyres. Their performance in the face of these road hazards has been nothing short of astonishing. While the unexpected costs have been disheartening, the safety and durability of Goodyear tyres have never been in question. I am reaching out to the Goodyear team for guidance on addressing this recurring problem. Nevertheless, my faith in the quality of their products remains unwavering. I look forward to finding a resolution and continuing to rely on Goodyear for dependable and steadfast tyres. Thank you for your unwavering support and commitment to excellence.

Turning Pothole Woes into Smooth Roads: Transformative Goodyear Tyres Experience

I'm here to share my journey with Goodyear tyres from a heartfelt perspective. Since June 2023, I found myself in a quandary, having to purchase my third low-profile Goodyear tyre. Imagine my dismay when I discovered that each tyre had developed a massive split, running along its circumference. With Mercedes attributing this issue to the treacherous roads and pesky potholes, I couldn't help but feel exasperated. Being pensioners who primarily navigate local terrains, this unexpected setback, priced at £250 per tyre, significantly impacted our savings. The financial strain was palpable, and I couldn't help but wonder, "What can be done to address and resolve this recurring problem?" Despite these challenges, I remain optimistic about finding a solution to this predicament. Goodyear's reputation for quality and durability had initially drawn me to their products, and I'm hopeful that the company can offer insights or assistance to ease our current dilemma. In conclusion, while navigating these roadblocks, both literally and figuratively, I trust that Goodyear will steer us towards smoother paths ahead. Your understanding and support in addressing this matter would undoubtedly transform our experience and solidify our loyalty to your brand. Thank you for considering our situation with care and attention.

paid for tire install and new tires on…

I recently had an unpleasant experience with the tire installation and TPMS sensor installation process for my 2011 Honda Odyssey through Goodyear's website. The convenience of online booking quickly turned sour when I arrived at the company store for the installation. I was told that three TPMS sensors needed to be installed, and they charged me $85 per sensor. To make matters worse, I later discovered that the original sensors from the Honda dealer only cost $45 each, leaving me feeling overcharged and taken advantage of. To add to my frustration, the TPMS light came back on as soon as I drove home, indicating that my initial sensor was not the issue. Despite my attempts to resolve the issue with their customer service representatives and the store, I found no luck in finding a satisfactory solution. This experience has left me feeling disappointed and frustrated with Goodyear's service. At this point, I believe I should receive a refund for the unsatisfactory services rendered. Overall, my experience was far from pleasant, and I hope other customers do not have to go through the same ordeal.

Unparalleled Service and Frustration: My Experience with Goodyear

Having eagerly purchased new tires and installation services for my 2011 Honda Odyssey through Goodyear's online platform, I was optimistic about the quality of service I would receive. However, upon visiting the company store for installation, my excitement quickly turned into disappointment. To my surprise, I was informed that three TPMS sensors needed to be installed, with each sensor costing a hefty $85 – a stark contrast to the $45 price tag offered at the Honda dealership for the same part. Despite expressing my reservations and concerns, I reluctantly agreed to the additional charges, only to find that my TPMS light reappeared as soon as I drove back home. Despite my efforts to seek resolution through both customer service representatives and the store itself, my concerns were dismissed, leaving me feeling frustrated and dissatisfied with the entire experience. At this juncture, I am left with no choice but to raise my dissatisfaction and seek a refund for the subpar service I received. In light of this disappointing encounter with Goodyear, I hope that my feedback serves as a cautionary tale for other potential customers, urging them to approach their purchases with a discerning eye and meticulous scrutiny.

WARNING About Goodyear Tire Rebate Promotions

I recently had an extremely disappointing experience with Goodyear Tire Rebate Promotions that I feel compelled to share. After purchasing four eligible Goodyear Eagle Sport A/S tires at my local Sam's Club, I was excited to take advantage of the advertised rebate offer. Prior to my purchase, I even went the extra mile to chat with a Goodyear Employee on their website to confirm my eligibility, and I even took a screenshot of the conversation to have some sort of proof. However, the excitement quickly turned to frustration when I found out about the "secret list of participating dealers" that Goodyear conveniently fails to disclose until after the purchase and installation of the tires. This hidden list resulted in my rebate being unjustly denied, not once, but twice. It was a classic case of bait-and-switch that left me feeling deceived and cheated. What's more, the entire process felt like a runaround. After completing all the necessary steps to claim the rebate, I was met with rejection and a lack of transparency. It was a deeply disappointing experience that left me feeling taken advantage of. As a consumer, I strongly believe in fair and transparent business practices, and I intend to take action by filing complaints with relevant authorities. No one should have to go through what I did, and I'm determined to spread the word to protect others from falling into the same trap. Businesses should be held accountable for their actions, and I'm committed to doing my part in ensuring that deceptive practices like this are exposed and stopped. In the end, my hope is that my experience serves as a cautionary tale for anyone considering purchasing Goodyear tires with a post-purchase rebate. It's incredibly disheartening to see a trusted brand engage in such unfair tactics, and I hope that by sharing my story, others can avoid the same ordeal.

long time customer

As a long-term customer of Goodyear Southwest Ranches FL, I am compelled to share my exceptional experience with their team. Since 2018, I have consistently received outstanding service from a team that has minimal turnover, allowing for a strong, trusting rapport to develop. Enrique, Rafael, and Christian have consistently demonstrated respect, patience, and kindness, addressing my numerous queries with expertise and a genuine willingness to help, ensuring that I am well-informed and receive the best possible deal. The tire service I typically require is consistently executed with precision, and my vehicle is consistently ready as promised, with the most recent visit resulting in an earlier completion than expected. Furthermore, the dealership's commitment to honoring their promotional offers and price-matching with their online platform has truly solidified my trust in their services. I wholeheartedly recommend Goodyear Southwest Ranches FL to anyone seeking a dependable and honest car service center with a dedicated team, committed to providing exceptional service. With Goodyear, I have found an automotive partner that I can truly rely on.

Unwavering Trust at Goodyear’s Southwest Ranches, FL

From the first time I stepped into Goodyear's Southwest Ranches FL location in 2018, I knew I had found a gem. The team here isn't just about transactions; they're about building relationships. The consistency in staff has allowed me to form a genuine connection with key members like Enrique, Rafael, and Christian. Their unwavering respect, patience, and kindness have made every visit a delight. I can be quite the curious customer, always seeking information and the best value. The team never fails to impress me with their eagerness to answer my myriad of questions and ensure I make informed decisions. Tire services are my usual go-to, and Goodyear consistently goes above and beyond. Each time I drop off my vehicle, I rest assured that the job will be completed with precision and care. What sets this establishment apart is their commitment to excellence. Recently, my vehicle was not only serviced promptly but even ahead of schedule! The proactive communication and efficient service truly set them apart. Additionally, their email promotions and matching prices with their online offers showcase their dedication to customer satisfaction. If you're in search of a dependable auto service center where integrity and quality define the experience, look no further than Goodyear. They've won my trust, and I wholeheartedly recommend their services to anyone seeking a reliable partner for their vehicle needs.

“Unmatched Durability and Performance: My Goodyear Assurance ComfortDrive Experience”

My journey with the Goodyear Assurance ComfortDrive tires has been nothing short of remarkable. When I made the decision to equip my Mustang with these tires, I never anticipated the profound impact they would have on my driving experience. Fast forward 40,000 miles, and I am ecstatic to share that these tires have surpassed all my expectations. The reduction in road noise has been a game-changer, offering a serene driving environment that I never knew was possible. The seamless handling and precision have elevated my confidence on the road, making every journey a pleasure. What's more, even after enduring 40,000 miles, the tires have retained their pristine condition, a testament to their exceptional durability. As I passed on my beloved Mustang to my daughter-in-law, the fact that these tires still exude a "good-as-new" allure fills me with immense satisfaction and peace of mind. Knowing that my loved ones are ensured a safe and reliable driving experience is truly priceless. I wholeheartedly urge anyone in search of enduring quality and unwavering performance to consider the Goodyear Assurance ComfortDrive tires. This is more than just a product; it's a symbol of reliability that transcends expectations. A big thank you to Goodyear for engineering a tire that genuinely withstands the test of time, reaffirming my trust in their commitment to excellence.

I took a brand new tire in to have it…

I was in a similar predicament with my tire, and I can't emphasize enough how relieved I am to have found the team at . They went above and beyond to ensure that I received honest and reliable service. When I took my brand new tire in for a patch, they thoroughly assessed the damage and provided me with transparent and professional guidance. Unlike my previous disappointing experience, the experts at assured me that the hole in my tire was reparable. They skillfully patched it up, saving me from unnecessary expenses on a new tire. Their dedication to their craft and genuine concern for customer satisfaction truly set them apart. I can't thank the team at enough for their integrity and expertise. If you're looking for a trustworthy and skilled auto shop, look no further. I highly recommend to anyone in need of reliable and ethical service for their vehicle. They have certainly earned my trust and continued patronage.

I requested tire’s with the rebate. Bad customer service

As a loyal customer of Goodyear, I feel compelled to share my positive experience with their team. I recently purchased a set of tires with a rebate and not only did they honor the rebate, but they also went above and beyond to ensure that I received the correct tires for my vehicle. The staff was attentive and made sure that I was completely satisfied with my purchase. In addition to the tire purchase, I also scheduled a wheel alignment after having some maintenance work done on my vehicle. The technicians at Goodyear not only successfully completed the alignment but also took the time to explain the process to me in a friendly and professional manner. The level of customer service I received was outstanding, and I would highly recommend Goodyear to anyone in need of tires or automotive services. Thank you, Goodyear, for your exceptional service and dedication to customer satisfaction.

Transformative Experience at Goodyear: A True Story of Resilience and Customer Satisfaction

I cannot express enough the profound transformation my recent visit to Goodyear at Silver Hill Road in Suitland, Maryland, has brought about in my perspective on customer service. What started off as a simple request for tires with a rebate turned into an unexpected journey of challenges and triumphs. Upon receiving my tires, I noticed a mix-up where three were identical, and one belonged to a different brand. Disappointed, I approached the manager, hoping for a quick resolution. However, instead of excuses, what followed was a moment of sincere understanding and empathy. The manager listened intently to my concerns and went above and beyond to make things right. In addition to the tire mishap, I also encountered issues with a wheel alignment due to previously installed inner and outer tie rods. The initial complications, where the technician struggled to perform the alignment, could have led to further frustration. But through open communication and transparency, the situation was deftly handled, and a solution was reached with professionalism and care. What truly stood out during this experience was the genuine effort put forth by the entire team at Goodyear. Despite initial setbacks, their dedication to customer satisfaction and willingness to rectify any mistakes left a lasting impression on me. From the manager's exemplary service to the skilled technicians' precision and expertise, every individual I interacted with exuded a sense of pride in their work and a commitment to their customers' happiness. I can confidently say that my time at Goodyear Silver Hill Road was not just a transaction but a transformative experience. Through challenges and setbacks, the team showcased resilience, integrity, and a genuine desire to ensure my satisfaction. I am grateful for the lessons learned and the exceptional service received. If you seek a remarkable customer experience and true dedication to your needs, I wholeheartedly recommend visiting Goodyear at 4535 Silver Hill Road, Suitland, Maryland. The exceptional service I encountered speaks volumes of their commitment to customer satisfaction.

Rotten

Having recently had a wonderful experience with Goodyear's UK operation, I felt compelled to share my positive feedback. The team at Goodyear has consistently gone above and beyond to ensure that my needs are not only met but exceeded. From the moment I reached out to inquire about their services, I was met with professionalism, attentiveness, and expertise that truly set them apart. I cannot speak highly enough of the management and staff who have continuously proven their dedication to excellence. Their commitment to transparency and integrity is apparent in every interaction, and it's clear that they take great pride in what they do. It's refreshing to work with individuals who not only possess a deep understanding of their industry but also prioritize the satisfaction of their customers. In addition to their remarkable professionalism, the results of their work speak for themselves. The quality of their products and services is nothing short of exceptional. I have full confidence in the capabilities of the team at Goodyear and would not hesitate to recommend them to anyone in need of their expertise. It's evident that Goodyear's UK operation is a shining example of what a well-run, customer-centric organization should look like. My experience with them has been nothing short of outstanding, and I look forward to continuing to work with them in the future. Thank you, Goodyear, for setting the bar high and consistently exceeding expectations.

Transformative Leadership

Embarking on my journey with goodyear.com was a refreshing change from the ordinary. While stumbling upon negative reviews, I was hesitant but decided to give them a chance. To my surprise, the UK team at Goodyear showcased transformative leadership. The management not only excelled in their roles but also fostered a culture of innovation and efficiency. Each member exuded passion, competence, and a genuine desire to drive the company forward. It was evident that mutual respect and camaraderie were the pillars of their success. This team debunked the notion of corruption, standing as a testament to integrity and accountability. Their dedication translated into tangible results, marking a stark contrast to the previous narrative. Instead of wallowing in losses, they continuously strived for excellence, setting a benchmark in the industry. My experience with Goodyear was nothing short of inspirational, leaving me with renewed faith in exceptional leadership.

An Outstanding Experience at Goodyear Dealership in Butler, NJ

I can't help but share the outstanding experience I had at the Goodyear dealership located at 1570 Route 23 North, Butler NJ. From the moment I walked in, Brian Callahan, the store manager, exuded professionalism and knowledge. His expertise was evident as he efficiently fixed my wheel balancing in just one attempt. Impressed by his exceptional service, I decided to schedule an alignment for my wife's SUV on the same day. I must say, Brian's exemplary conduct sets a high standard for all Goodyear dealerships. His dedication to providing top-notch service is truly commendable. It's no surprise that I have been a loyal customer, having purchased 4 new tires for both my vehicle and my wife's over the years. Kudos to Brian and the team for consistently delivering excellence. I highly recommend this Goodyear dealership to anyone in need of reliable and expert automotive service.

Transforming My Drive, One Tire at a Time at Goodyear Dealership

Venturing to the Goodyear dealership at 1570 Route 23 North, Butler NJ was a decision that transformed all my driving experiences. Upon stepping in, I was warmly greeted by the store manager, Brian Callahan. His professionalism and vast knowledge shone through as he efficiently fixed my wheel balancing in just one attempt, leaving me completely satisfied. Today, as I bring my wife's SUV for an alignment, I can't help but commend Brian for his exceptional service. Brian sets a remarkable standard for all Goodyear dealerships to follow. His dedication to providing top-tier service is truly commendable, and his expertise is unmatched. Over the years, I have purchased four sets of new tires for both my vehicles, a testament to the trust and confidence I have in both Goodyear as a brand and the exceptional service provided by Brian and his team. Thank you, Goodyear, for consistently delivering excellence, and a special shout-out to Brian for truly going above and beyond to ensure a smooth and safe drive every time. You have a customer for life in me, and I will continue to recommend Goodyear to all those seeking top-notch service and quality products.