Users Voice for Goodyear

80% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
14% users rated Excellent
Pie Chart Review Representation for Goodyear
Goodyear Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Jun 2019

Last updated by on 09 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Jul 2022 1.6 1.2 3.2 4.5 1 3.9
Aug 2022 2 1.5 3 4.3 1 4
Sep 2022 5 1.2 3.7 4.8 1 4.4
Oct 2022 5 1.3 2.5 4.2 1 4.6
Mar 2023 2.6 1.4 3 3.9 1 4.2
Line Chart for Rating of peer stores

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Detailed Goodyear Review by

Introduction:

Goodyear.com is the official website of Goodyear, one of the largest and most trusted tire manufacturers in the world. The site provides an easy way to purchase tires and related services online, making it convenient for customers to find the right products for their vehicles.

Pros and Cons:

Pros: - Easy to navigate and use - Comprehensive product selection - Multiple payment options - Various promotions and discounts available - Free shipping on certain orders Cons: - No physical store locations to visit - Limited international shipping

User Experience:

Goodyear.com provides a clean and user-friendly website that provides easy access to all of its products and services. The site is also mobile-friendly, ensuring that users can access it easily from any device.

Pricing and Value for Money:

The prices for Goodyear tires on the website are generally competitive with other online tire retailers. However, prices may be slightly higher than those found at physical stores due to shipping costs.

Alternatives:

Some alternatives to Goodyear.com include Tire Rack, Discount Tire, and Amazon.

Customer Service:

Goodyear provides excellent customer service, with a knowledgeable and helpful support team available to assist customers with any questions or concerns they may have.

Product Quality and Selection:

Goodyear offers a wide range of high-quality products on its website, including tires for passenger vehicles, SUVs, trucks, and specialty vehicles. The company also provides related services such as tire installation, balancing, and alignment.

Website Usability:

The Goodyear website is user-friendly and easy to navigate. The search function is intuitive and allows users to search for tires by brand, vehicle, size, and type.

Returns and Exchanges:

Goodyear offers a 30-day return policy for unused tires that are still in their original packaging. The company also offers a one-year warranty on its tires, providing customers with peace of mind.

Promotions and Discounts:

Goodyear frequently offers promotions and discounts on its website, including rebates on certain tire models and discounts on installation services.

Reputation:

Goodyear is a highly reputable tire company with a long history of providing high-quality products and excellent customer service.

Payment Options:

Goodyear.com accepts a wide range of payment options, including major credit cards, PayPal, and Goodyear credit cards.

Loyalty Programs:

Goodyear offers a credit card program that allows customers to earn rewards points that can be redeemed for discounts on tires, services, and other products.

Customer Reviews:

Customer reviews on Goodyear.com are generally positive, with many customers praising the quality of the company's products and services.

Community Involvement:

Goodyear is actively involved in the community and supports various charities and causes.

Shipping and Costs:

Goodyear offers free shipping on certain orders, with delivery times varying depending on the customer's location. Shipping costs for standard orders vary depending on the size and weight of the items being shipped.

Goodyear Recent User Reviews

User Rating

👤

Reviewer Name: Mark Massey

Review Submission Date: 2022-10-13

Review Title: Sat waiting for a tyre
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Review Description: Sat on the hard shoulder of the m42 waiting for these clowns. Given a eta that was 2 hours away only to then get another one 15 mins before they was supposed to be here saying another 2 hours away. Useless waste of time

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Reviewer Name: william morrison

Review Submission Date: 2022-07-25

Review Title: DO NOT BUY Weather Ready
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Review Description: DO NOT BUY Weather Ready. Has very hard rubber rough ride. Uneven asphalt fills, uneven manhole covers, bumps in road, removed asphalt, bridges uneven, etc

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Reviewer Name: BC

Review Submission Date: 2022-03-05

Review Title: the website never works right
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Review Description: the website never works right. I log in..it logs me off. I can't pay my bill. Doesn't work in any of the search engines. it's always at least ten tries to get the thing to work. fix it!

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Reviewer Name: BC

Review Submission Date: 2022-03-05

Review Title: the website never works right
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Review Description: the website never works right. I log in..it logs me off. I can't pay my bill. Doesn't work in any of the search engines. it's always at least ten tries to get the thing to work. fix it!

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Reviewer Name: Frank Cheng

Review Submission Date: 2021-10-09

Review Title: Goodyear Escape EN MTB Tires
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Review Description: This is in regards to their mountain bike tires. I bought a set of Goodyear Escape EN Ultimate bike tires. They mount with an extreme about of wobble that affect handling. I have a set of Continentals and Schwalbe's. Both mount up perfect. I've tried to contact Goodyear, no response. never again will I buy their tires.

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Reviewer Name: Frank Cheng

Review Submission Date: 2021-10-09

Review Title: Goodyear Escape EN MTB Tires
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Review Description: This is in regards to their mountain bike tires. I bought a set of Goodyear Escape EN Ultimate bike tires. They mount with an extreme about of wobble that affect handling. I have a set of Continentals and Schwalbe's. Both mount up perfect. I've tried to contact Goodyear, no response. never again will I buy their tires.

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Reviewer Name: Nitin

Review Submission Date: 2021-04-16

Review Title: No good
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Review Description: No good. I bought a couple tyres two years ago and hardly driven 10K and the thread is almost gone.

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Reviewer Name: Nitin

Review Submission Date: 2021-04-16

Review Title: No good
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Review Description: No good. I bought a couple tyres two years ago and hardly driven 10K and the thread is almost gone.

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Reviewer Name: DJ

Review Submission Date: 2021-01-22

Review Title: The worst tire company in the country.
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Review Description: The worst tire company in the country.You have 100 choices when it comes to tire brands. Why choose goodyear.Their employees can wear a Transgender hat, but will be fired for wearing a hat that says Make America Great Again.Never buy another tire from these cretins. Let them rot in their own woke sewage. Perhaps they can sell tires to their new friends on the far left.

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Reviewer Name: Dave Nicholls

Review Submission Date: 2021-01-20

Review Title: Their 5 year warranty is worthless
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Review Description: Their 5 year warranty is worthless! I purchased some Goodyear Tyres from Just Tyres whereupon chunks started falling off them. Just Tyres said I'd need to buy new tyres and that Goodyear would reimburse me. Goodyear tried everything they could to get out of honouring their warranty and Just Tyres were of no help (other than selling me more tyres which they were obviously very happy to do - shame they weren't as helpful honouring their own 5 Year Warranty). Goodyear and Just Tyres are a bunch of cowboys.

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