Users Voice for Goshippo

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Goshippo
Goshippo Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 26 Sep 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 4.1 4.6 2.7 3.6
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Goshippo Review by

Introduction

Goshippo.com is a leading shipping platform that connects businesses with multiple carriers globally, simplifying shipping and delivery operations. Launched in 2013, the platform aims to help businesses of all sizes to easily manage their shipping and delivery needs. It offers a user-friendly interface and a range of useful features that make shipping more efficient and easily accessible.

Pros and Cons

Pros:
  • Multiple carrier options
  • User-friendly interface
  • Robust API options
  • Affordable rates
  • Excellent customer service
Cons:
  • May require some technical knowledge to get started
  • Some areas may experience limited carrier options

User Experience

Goshippo.com provides users with a simple and intuitive interface, making it easy to manage orders and shipping information. Users can easily input order information and choose from a wide range of carrier options, and track shipments and view delivery statuses.

Pricing and Value for Money

Goshippo.com offers affordable shipping rates compared to other shipping platforms. It charges a small fee per shipment processed on the platform. The platform also offers discounted rates with various carriers, making it a great value for businesses looking to save on their shipping costs.

Alternatives

Some alternative shipping platforms include ShipStation, Shippo, and Easyship.

Customer Service

Goshippo.com offers excellent customer support through its online chat, email, and phone support channels. The support team is knowledgeable and provides quick and helpful responses to customers' queries and concerns.

Product Quality and Selection

Goshippo.com provides users with access to leading carriers from around the world, giving customers a wide selection of options to choose from. The platform also offers a range of API options for businesses that require more advanced shipping solutions.

Website Usability

The website is user-friendly, with a clean and organized interface that makes it easy for customers to navigate and manage their shipping needs. Search features and filters help users find what they need quickly, and the platform offers a range of helpful tools and resources.

Returns and Exchanges

Goshippo.com does not handle returns or exchanges directly, as these are typically handled by the individual carriers. Users are advised to read each carrier's return and exchange policies before using their services.

Promotions and Discounts

Goshippo.com offers attractive discounts and promotions to help customers save on shipping costs. The platform also offers discounted rates with various carriers, making it a great value for businesses looking to save on their shipping costs.

Reputation

Goshippo.com has established a strong reputation in the shipping industry, earning high customer satisfaction ratings and positive reviews from customers. The platform is known for its reliability, affordability, and excellent customer service.

Payment Options

Goshippo.com accepts all major credit cards for payment. The platform also offers a range of API integration options that can be customized to suit a business's needs.

Loyalty Programs

Goshippo.com does not offer a loyalty program at this time.

Customer Reviews

Customers have praised Goshippo.com for its affordability, excellent customer service, and wide range of carrier options. Many customers also appreciate the user-friendly interface and robust API tools.

Community Involvement

Goshippo.com is committed to giving back to the community and regularly participates in charity events and community outreach programs.

Shipping and Costs

Goshippo.com offers a range of shipping options, including express and ground shipping with leading carriers such as USPS, FedEx, and UPS. Shipping costs vary depending on the carrier and service selected, but the platform offers discounted rates with various carriers, making it a great value for businesses looking to save on their shipping costs.

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