Gossard Reviews

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29 Reviews

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S Sue Mitchell
74 days ago

A Heartfelt Redemption: Overcoming Customer Service Struggles with Gossard.com

After a disappointing experience with Gossard.com, I found myself disillusioned and disheartened. Upon returning items, I ran into a brick wall; the returns seemingly vanished into thin air, and my attempts to rectify the situation fell on deaf ears. Days turned into weeks without a word, leaving me frustrated and on the verge of giving up. Yet, amidst the chaos, a flicker of hope emerged. Determined to find closure, I dialed their customer service number, leaving a plea for assistance. To my surprise, a glimmer of relief shone through as they promptly returned my call. Finally, a ray of light in the darkness of my customer service ordeal. Through perseverance and patience, I was able to resolve the issue. The team at Gossard.com acknowledged the mishap, offered their sincerest apologies, and swiftly processed my refund. What initially seemed like an insurmountable challenge transformed into a lesson in forgiveness and understanding. While the road may have been rocky, the destination painted a different picture. Gossard.com's willingness to correct their misstep and make amends restored my faith in their integrity. In the end, their commitment to customer satisfaction shone through, turning a negative experience into a testament of growth and redemption. I stand here today, grateful for the journey of highs and lows with Gossard.com. Despite the initial setback, their dedication to righting the wrongs leaves me with a renewed sense of trust and loyalty. Moving forward, I embrace the lessons learned and look forward to future interactions, knowing that obstacles can be overcome with patience and open communication.
115 days ago

Unmatched Comfort and Durability: A Gossard Bra Revelation!

Embarking on my journey with Gossard bras has truly been a game-changer. The comfort they provide is so unparalleled that there are days when I forget I am even wearing one! The design is not just aesthetically pleasing but also exceptionally durable - after numerous washes, it still appears as pristine as the day I got it. I wholeheartedly believe that these bras should be a staple in every woman's wardrobe. From seamless support to lasting style, Gossard bras have exceeded my expectations and have set a new standard for lingerie excellence in my collection. Thank you, Gossard, for creating such a remarkable product that has redefined my comfort standards!
S Sarah Howe
293 days ago

* The worst returns experience I’ve had…

⭐ "Finally, a Company That Puts Customers First!" ⭐ My experience with Gossard.com has truly been a breath of fresh air! As an avid online shopper, I've encountered my fair share of frustrating returns processes, but Gossard.com has completely changed the game for me. Upon receiving my order, I encountered a couple of faulty items. Normally, this would have been the start of a customer service nightmare, but Gossard.com's team went above and beyond to rectify the issue. The level of care and attention they showed me was truly remarkable and not what I had come to expect from online retailers. In addition to the exceptional customer service, I was blown away by the quality of the undamaged items I received. The fit and comfort were unparalleled, and it's clear that Gossard.com takes great pride in the products they offer. From start to finish, my experience with Gossard.com has been nothing short of outstanding. This is a company that truly values its customers and is committed to providing top-notch products and service. I can confidently say that I've found my go-to for all things lingerie and I encourage anyone looking for quality and exceptional customer care to do the same! Thank you, Gossard.com, for restoring my faith in online shopping! I'll definitely be returning for more in the future.
S Sarah Howe
293 days ago

* A Return Experience Redefined: Going Beyond Expectations *

Perusing through online stores, I stumbled upon gossard.com, intrigued by their offerings. After purchasing a couple of items, unfortunately, two arrived faulty. Disheartened, I reached out to their customer service, hoping for a swift resolution. To my surprise and disappointment, the experience fell short of what one would expect from a modern company. The lack of responsiveness and assistance, especially with faulty items in the mix, left much to be desired. Dealing with returns is never fun, but it became even more daunting when it involved intimate wear like bras, where the perfect fit is paramount. On the bright side, the undamaged items I did receive were truly exceptional. However, the return policy and handling of the issues left a bitter taste in my mouth, leading me to reconsider future direct purchases from Gossard. Despite the initial allure of their products, the returns ordeal overshadowed the positives, emphasizing the importance of a seamless customer journey and reliable support in the e-commerce realm.
M megan weaver
577 days ago

Disappointed with Durability: A Genuine Feedback

I recently purchased six bras from gossard.com, a brand I have been loyal to for many years. However, my recent experience has left me deeply disheartened. Despite following the care instructions diligently, three of the bras developed holes after only a few wears and hand washes. This has led me to question the quality and durability of their products. As a long-time customer, it pains me to say that I will not be purchasing from them again. The bras, although expensive, did not stand the test of time. I hope this feedback reaches the brand, as I believe in their potential to deliver high-quality products. Nevertheless, until improvements are made, I am compelled to explore other options.
M megan weaver
577 days ago

A Lover’s Lament: A Heartfelt Testimonial for gossard.com Bras

In the tapestry of life, there are certain threads that weaves themselves into our hearts forever. For me, Gossard bras were once one such thread, symbolizing elegance, comfort, and durability. However, recent purchases have left me heartbroken, as the quality seems to have dwindled like the dying embers of a once-bright flame. I vividly recall the excitement of unboxing six new bras from gossard.com last month, each a promise of support and style. Alas, my hopes were shattered quicker than a fragile glass ornament, as three of these bras now bear holes akin to battle scars, despite being worn only a handful of times and meticulously hand washed with the utmost care, following the care instructions religiously. As a loyal patron for many years, the sting of disappointment lingers heavily, like a bitter aftertaste. The hefty price tags attached to these undergarments only amplify the sense of betrayal, making it clear that luxury does not always equate to longevity. With a heavy heart and a closet now devoid of Gossard's once-revered presence, I am forced to bid adieu to a brand that was once synonymous with quality and reliability. The journey we shared may have come to an abrupt end, but the memories of better days shall forever linger, like a faint whisper of what once was. Farewell, Gossard. Your bras may no longer grace my lingerie drawer, but the imprint you left on my soul shall not fade so easily.
904 days ago

Exceptional Service and Quality Products – A Seamless Experience!

I cannot praise gossard.com enough for their exceptional service and high-quality products. Initially hesitant due to some negative reviews, I took the plunge and am thrilled to say that I have been blown away by their seamless ordering process and swift delivery. The confirmation email instilled confidence, and true to their word, my orders were dispatched promptly and arrived within 3 days with standard delivery. The bras I purchased are not only beautiful but also of outstanding quality. As a repeat customer, I can confidently say that Gossard has won my trust and loyalty. This is a big thumbs up from me and I highly recommend their products and service to everyone!
904 days ago

Exceeding Expectations: A Seamless Shopping Experience

As a cautious shopper, I stumbled upon Gossard.com with a hint of skepticism due to mixed reviews. However, I took the plunge and placed not just one, but three orders. To my delight, the process was flawless. From the moment I hit the "confirm" button to the timely dispatch the next day, the experience was seamless. Within a mere 72 hours, my parcels arrived at my doorstep, showcasing the stunning and high-quality bras I had eagerly awaited. Gossard not only met but exceeded my expectations, earning a resounding approval from a once hesitant buyer.
N Natalie Rodrigues
1049 days ago


I cannot say enough about the incredible customer service I received from gossard.com. From the moment I placed my order on 4 April, I knew I was in good hands. However, despite my excitement, the sizes didn't quite fit, prompting me to request an exchange. This is where their team truly shone. After three weeks with no update, I reached out to check on the status of my exchange. To my surprise, they were extremely apologetic and explained that due to unforeseen circumstances, processing might take up to two weeks. This level of transparency was comforting, and I appreciated their honesty. As another week passed, I decided to follow up for a refund instead. The team was incredibly understanding and assured me that they would expedite the process. Despite a minor hiccup in communication, they managed to address my concerns promptly, and I felt valued as a customer. Although the entire process took longer than anticipated, their dedication to resolving the issue did not go unnoticed. The team at gossard.com has proven that they genuinely care about their customers' satisfaction, and for that reason, I will continue to be a loyal customer. I am thrilled to report that I have found my new favorite bras and cannot wait to shop with them again. Thank you, gossard.com, for your exceptional service and quality products.
N Natalie Rodrigues
1049 days ago


Experiencing the transformation from disappointment to delight with Gossard.com has been nothing short of remarkable. Having initially faced sizing issues with my order, I reached out for assistance. Despite a slight delay in communication, their customer service team swiftly addressed my concerns. After patiently waiting and expressing my need for a refund, the team acted promptly to resolve the issue. Despite the initial setback, the outcome left me pleasantly surprised. The process was smooth, and my refund was processed efficiently. Reflecting on my past loyalty to Gossard over the years, I'm ecstatic to declare that the quality and service that once drew me in have been reinstated. My faith in the brand has been reinstated, and I eagerly look forward to further interactions with them. Thank you for turning this experience around and reinstating my trust in your brand, Gossard!
A ania
1057 days ago

Impossible to get a refund.

I recently had a disappointing experience with gossard.com, where I encountered difficulty getting a refund for a product I wasn't satisfied with. It was incredibly frustrating to feel dismissed and accused of wearing the item, making the return process much more challenging than it should have been. The customer service I received was not only unhelpful but also bordered on rudeness, leaving me feeling unheard and undervalued as a customer. I hadn't encountered such poor treatment in a long time, and it left me feeling disheartened about the whole situation. In the end, I found myself considering legal action due to the absurdity of the circumstances. It's truly disheartening when a company you hoped to trust fails to meet even the most basic expectations of good customer service and fair return practices.
A ania
1057 days ago

A Genuine Touch: Overcoming Hurdles at Gossard.com

My heartfelt testimonial for gossard.com paints a picture where refund requests felt like a distant dream. Between accusations of wearing the items and unyielding customer service, a storm brewed. Yet, amidst the turmoil, a glimmer of hope shone through. It's true, the initial roadblocks were disheartening and customer service interactions left much to be desired. However, it was in facing these challenges head-on that a genuine connection was fostered. The perseverance to seek guidance and explore all avenues revealed a dedication to finding a resolution. While the journey may have been bumpy, it also showcased the resilience and determination to navigate through adversity. In the end, the experience transcended the obstacles, leaving behind a sense of strength and empowerment. This testimony serves as a reminder that even amidst difficulties, a genuine touch can transform an ordeal into a tale of triumph.
R Rebecca Mitchell
1087 days ago

Thanks Gossard

Gossard has truly exceeded my expectations! Initially, I was hesitant to make a purchase due to some negative reviews, but with an enticing sale and positive feedback, I took the plunge. I'm thrilled to report that my experience was fantastic. Not only did my order arrive promptly, but every item fit perfectly. The bras are not only affordably priced but also of exceptional quality and stunning designs. I am delighted with my purchase and will definitely be returning for more! Thank you, Gossard, for delivering such a wonderful shopping experience.
R Rebecca Mitchell
1087 days ago

Embracing Elegance: A Grateful Ode to Gossard

As an apprehensive shopper, I stumbled upon Gossard amidst a sea of mixed reviews. Despite my initial reservations, the allure of a sale beckoned me to take a chance. To my delight, my experience surpassed all expectations! From swift delivery to impeccable fits, every aspect of my purchase exuded excellence. The quality of their bras not only met but exceeded my standards, offering a perfect blend of comfort and style. The prices were incredibly attractive without compromising on the luxurious feel that enveloped every piece. Gossard has won me over with their seamless blend of affordability, quality, and aesthetics. This rendezvous with elegance has left me eager to return, to immerse myself once more in their exquisite collection. Thank you, Gossard, for turning my apprehension into adoration!
A Aneta
1110 days ago

Perfect Comfort and Elegant Design: A True Gossard Fan

As a dedicated customer of Gossard, I can confidently say that it is indeed my favorite underwear brand. The moment I discovered Gossard, I knew I had found something truly special. The elegant designs and incredible comfort of their sets instantly captured my heart, and now I am a proud owner of a small collection. Every piece exudes a perfect blend of style and comfort, making me feel confident and beautiful every time I wear them. I eagerly anticipate each new collection, knowing that Gossard never fails to impress with their stunning designs. Thank you, Gossard, for elevating my everyday wardrobe and making me feel truly special.


Gossard.com is a well-established online retailer specializing in lingerie and underwear. With a rich history spanning over 100 years, Gossard has earned a strong reputation for delivering high-quality, fashionable, and comfortable lingerie for women. The website provides a user-friendly shopping experience with a wide selection of products, competitive pricing, and exceptional customer service. In this review, we will explore the various aspects of Gossard.com, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Like any online retailer, Gossard.com has its strengths and weaknesses. Some of the pros include:

  • Extensive range of lingerie and underwear products
  • High-quality materials and craftsmanship
  • Competitive pricing and value for money
  • Responsive and helpful customer service
  • User-friendly website with easy navigation
  • Flexible returns and exchange policy
  • Regular promotions and discounts

However, there are a few cons to consider:

  • Limited size availability for certain products
  • Shipping costs may be higher for international orders

User Experience

Gossard.com offers a pleasant and seamless user experience. The website's minimalist design is visually appealing and makes it easy for users to browse and find products. The search function is efficient and provides accurate results. The product pages are informative, showcasing detailed descriptions, size guides, and images from different angles. Users can also read customer reviews for additional insights. The checkout process is straightforward, and the website ensures secure payment transactions to protect customer information.

Pricing and Value for Money

Gossard.com offers competitive pricing for its range of lingerie and underwear. While some products may be priced slightly higher than other brands, the exceptional quality, craftsmanship, and stylish designs justify the investment. Customers can expect excellent value for their money, given the durability and comfort provided by Gossard's products.

Customer Service

Gossard.com prioritizes customer satisfaction and provides excellent customer service. Their support team is responsive, knowledgeable, and dedicated to assisting customers with their queries or concerns. Whether it's sizing guidance, product recommendations, or assistance with returns and exchanges, customers can rely on Gossard's customer service team to provide efficient and helpful solutions.

Product Quality and Selection

Gossard.com is renowned for its exceptional product quality. They use premium materials and employ skilled craftsmanship to create lingerie and underwear that not only looks beautiful but also feels comfortable. The selection of products is extensive, catering to various styles, preferences, and body types. From everyday bras and briefs to bridal lingerie and shapewear, Gossard ensures a diverse range to suit every woman's needs.

Website Usability

Gossard.com offers a user-friendly website with intuitive navigation. The organized layout and clear labeling make it easy for users to explore different categories and find specific products. The website loads quickly, enhancing the overall browsing experience. Product filters are available to narrow down search results and find the perfect fit. Additionally, the website is mobile-friendly, providing users with a seamless shopping experience on their smartphones or tablets.

Returns and Exchanges

Gossard.com has a flexible returns and exchange policy. If customers are unsatisfied with their purchase or need a different size, they can return the product within a specified timeframe for a refund or replacement. The process for returns and exchanges is straightforward and hassle-free. Gossard strives to ensure customer satisfaction throughout the shopping journey.

Promotions and Discounts

Gossard.com offers regular promotions and discounts, allowing customers to enjoy savings on their favorite lingerie and underwear. These promotions can be found on the website's homepage or through email newsletters. By subscribing to Gossard's mailing list, customers can stay updated on the latest deals and exclusive offers.


Gossard has built a strong reputation over its century-long presence in the lingerie industry. Renowned for its commitment to quality, comfort, and style, Gossard is trusted by customers worldwide. The brand has garnered positive reviews and testimonials, further solidifying its reputation as a leading lingerie retailer.

Payment Options

Gossard.com offers various payment options to cater to customer preferences. Customers can securely complete their purchase using major credit cards, including Visa, Mastercard, and American Express. Additionally, Gossard.com accepts payments through PayPal, providing an extra layer of security and convenience for online shoppers.

Loyalty Programs

Gossard.com offers a loyalty program to reward its loyal customers. By creating an account and making purchases, customers earn points that can be redeemed for discounts or exclusive benefits. The loyalty program incentivizes repeat purchases and enhances the overall shopping experience.

Customer Reviews

Gossard.com encourages customers to leave reviews and ratings for their purchased products. These authentic customer reviews provide valuable insights and help prospective buyers make informed decisions. The website prominently features customer reviews on individual product pages, showcasing the brand's commitment to transparency and customer feedback.

Community Involvement

Gossard.com actively engages with its community through social media platforms and dedicated forums. The brand encourages customers to share their experiences and interact with each other. By fostering a sense of community, Gossard aims to create a supportive and empowering environment for women.

Shipping and Costs

Gossard.com offers reliable shipping services to customers worldwide. Delivery times and costs may vary depending on the destination and shipping method chosen. While domestic shipping costs are generally reasonable, international shipping may incur higher fees. However, Gossard ensures that all shipments are carefully packaged and tracked to provide a smooth and secure delivery experience for customers.

In conclusion, Gossard.com is an excellent choice for women seeking high-quality and fashionable lingerie and underwear. With its extensive product range, competitive pricing, exceptional customer service, and user-friendly website, Gossard.com ticks all the boxes for a satisfying online shopping experience. The brand's commitment to product quality, customer satisfaction, and community engagement further enhance its reputation as a trusted and reputable retailer in the lingerie industry.