Gotprint User Reviews

Introduction

GotPrint.com is an online printing company that has been in the industry for over 20 years. They specialize in delivering printing services for businesses and individuals across the United States. The company provides a wide range of products such as business cards, brochures, postcards, flyers, labels, and stickers.

Pros and Cons

• Pros:

1. Wide range of products
2. High-quality printing
3. Competitive pricing

Cons:

1. No option for same-day or expedited shipping
2. International shipping is not available
3. No physical stores for walk-in services

User Experience

GotPrint.com has a user-friendly website that allows customers to easily navigate and place their printing orders. The website's ordering process is simple, and it comes with an instant quote calculator that helps users determine the price of their order.

Pricing and Value for Money

GotPrint.com's pricing is competitive and affordable compared to others in the printing industry. The company offers discounts for bulk orders, which is why it is the go-to printing service for businesses. However, the pricing might be higher for small orders.

Alternatives

Some alternatives to GotPrint.com include Vistaprint, Moo, and Print Runner. However, GotPrint.com's value-for-money is considered better than the other printing services.

Customer Service

GotPrint.com has a friendly and reliable customer service team who are available through phone, email or chat. Customers can raise any issues or concerns, and the team responds promptly.

Product Quality and Selection

GotPrint.com's product quality is of high standard with clean printing, crisp images, and vibrant colors. The company has a wide product selection including custom orders, various shapes and sizes, and premium finishes.

Website Usability

The website is easy to use and navigate, with clear and concise product descriptions. The ordering process is straightforward, and payment is secure with various payment options available.

Returns and Exchanges

GotPrint.com offers a 100% satisfaction guarantee. If customers are dissatisfied with an order due to an error in printing, GotPrint.com will reprint the order at no extra cost.

Promotions and Discounts

GotPrint.com offers several discounts and promotions throughout the year such as seasonal sales, bulk order discounts, and referral rewards programs.

Reputation

GotPrint.com has an excellent reputation in the printing industry, with numerous satisfied customers who praise their quality products and exceptional customer service.

Payment Options

GotPrint.com has a variety of payment options such as credit cards, debit cards, PayPal, and Amazon Pay.

Loyalty Programs

GotPrint.com has reward programs that offer discounts and free services to loyal customers. These rewards can be redeemed through GotPrint.com's online portal.

Customer Reviews

GotPrint.com has an average rating of 4.8 out of 5 stars on Trustpilot, with many customers praising their quality products, ease of use, and reliable customer service.

Community Involvement

GotPrint.com is involved in various community service initiatives, such as donating a portion of their profits to community outreach programs.

Shipping

GotPrint.com offers standard shipping, with free shipping for orders over $100. However, they do not offer same-day or expedited shipping, which may delay orders.

Costs

GotPrint.com's pricing varies depending on the product, shape, size, and quantity. However, their pricing is competitive and affordable compared to other printing services.