Gotprint Reviews

Voted Good (4/5)

8213 Votes

100 Reviews

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In the Digital Printing Service category

Pie-Chart Analysis

8% users rated Terrible
3% users rated Poor
4% users rated Average
12% users rated Very Good
73% users rated Excellent
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J Johnny Ciccone
9 days ago

Literally the best printing for my salon

My review for gotprint.com Literally the best printing for my business, been using them for about 7 years, i own a salon in Los Angeles and i've been over to the factory in Burbank. top notch. business cards, banners, you name it...
S Sunshine
10 days ago

If I could rate them lower than one…

My review for gotprint.com If I could rate them lower than one star, I would. I attempted ordering their low-priced business cards that start at $8.95. I was fine with all of the upcharges - every add-on costs that they nickel and dime customers for, because I wanted extra features, e.g., duplex printed cards, rounded edges and raised silver foil print. So, the $50.00 price for 100 cards was reasonable, I thought. I had already checked to make sure I could deliver my business card design (that I created myself) to them in a format they could print from. So, I called them to confirm my sending a .jpeg or .png file. That's when I learned that in order to purchase silver raised print, I would have to send the file from a software program (or a choice of 3) that I do not have. So, their designers will have to design my business cards. I thought, well, they are already designed. They let me know that their designers must redesign them. I asked how much it would cost. It would cost $59.00 for the redesign. Plus $50.00 for the cards. For a total of over $109+. Which makes other printers look much more attractive. The only reason I was choosing them was the low price. Turns out, it's no real discount for me.
A Ashley Wade
10 days ago

Consistently Exceptional: A Testimonial for Unparalleled Quality

Diving deep into my experience with gotprint.com, I must say that perfection is an understatement. With each order I've placed, the quality remains unmatched. The speed of their shipping is impressive, always exceeding expectations. Navigating their website is a breeze, thanks to clear guidelines and user-friendly interface. And when I needed assistance, the customer service team was not just great but incredibly helpful in guiding me through any queries I had. With gotprint.com, excellence isn't a one-time occurrence – it's a promise they deliver on every single time.
J Josh
11 days ago

Easy and Simple ordering process.

My review for gotprint.com Easy and Simple ordering process.
M Maria Alonso-Cummins
13 days ago

Gotprint has always printed great…

My review for gotprint.com Gotprint has always printed great products for my company.
A AC
13 days ago

Easy and instant approval for design

My review for gotprint.com Easy and instant approval for design, quick and easy process. I have been with Got Print for many years and I have been very happy with them
D Debbe Kalweit
13 days ago

The ordering and reordering are so fast…

My review for gotprint.com The ordering and reordering are so fast and simple.
M Mari Dieguez
15 days ago

Pretty easy to place an order and very…

My review for gotprint.com Pretty easy to place an order and very informative.
C Chris Prevost
15 days ago

easy to use the website…i love this…

My review for gotprint.com easy to use the website...i love this company. very high quality products and coordination of design for reasonable prices.
G Gee Williams
16 days ago

It doesn’t really help you fix errors

My review for gotprint.com It doesn't really help you fix errors. It was trial and error. And every time I fixed an issue another error message would appear. Took entirely too long to place a simple biz card order. Would help if you offer an option for your team to fix the error and send the customer the proof for approval like UPrinting.
N Nicole
16 days ago

An Unparalleled Experience with a User-Friendly Interface

Allow me to share my extraordinary journey with gotprint.com! From the moment I landed on their website, I was greeted by an easy-to-use interface that made my entire experience seamless and enjoyable. Not only were their prices competitive, but the speed at which they produced my order was truly remarkable. I never imagined that printing could be so efficient! Gotprint.com has truly set the bar high when it comes to customer satisfaction. Thanks to their intuitive platform, I was able to navigate through the ordering process effortlessly, saving me valuable time and energy. The combination of user-friendliness, affordability, and quick production times has made me a loyal customer for life! If you're seeking a printing service that not only meets but exceeds your expectations, look no further than gotprint.com. Trust me; you won't be disappointed!
A Avery S
16 days ago

Always exceeds our expectations with product!

My review for gotprint.com We've been using GotPrint for many years. We've never had a bad order, and we use them for our own business and also have them print our customers needs for our graphic design business. Highly recommend them!
J Joel Harper
19 days ago

Outstanding Service and Full Refund – A Redemption Story

I couldn't be more grateful for the exceptional customer service I received from gotprint.com. Initially, I was disappointed when the 500 bookmarks I ordered for a significant event arrived with red crop marks printed on them, completely ruining the aesthetic I had envisioned for our guests. The trimming was incorrect, leaving the bookmarks with square edges and unsightly red crop lines. Feeling disheartened, I reached out to their support team, expecting a long and arduous process to rectify the situation. To my surprise, they were incredibly understanding and efficient. Not only did they offer a full refund promptly, but they also expressed genuine apologies for the inconvenience caused. Despite the initial letdown, I am truly impressed by their professionalism and dedication to customer satisfaction. While the quality of the product fell short of expectations, their outstanding service and swift resolution have earned my respect. I sincerely appreciate their efforts to make things right and will not hesitate to consider them for future printing needs. Thank you, gotprint.com, for valuing your customers and turning a disappointing experience into a positive one.
L Laura
20 days ago

operator rep was fantastic

My review for gotprint.com operator rep was fantastic! professional, patient, sense of humor and directed me through steps with ease-bravo!!! next set of cards i will focus on better color -i previously chose a bright vibrant orange years ago for cards and received a 1970's orange version. Not horrible but not exactly what i wanted. due to time constraints today cannot search internet to find better hex code for orange so praying color looks better than last time i ordered as need cards for event next week.
D Dorothy
24 days ago

Business cards

My review for gotprint.com For Business cards, order 100 pcs is ok, that qty. will be sent to KY facility to print, they look good! However, when order qty. of 1,000 plus, the color looks purple ish (in Dallas, TX facility) and had too much magenta (not once), sent feedback to customer service but replied to tell be to change the value of cmyk to get the blue that I want. how you can control the color when one facility print it right but another isn't and I have no control of which facility where will be sent to print. Besides, I never heard that nonsense after ordering printing materials for over 20 years! I guess that you get what you paid for unfortunately!

Introduction

GotPrint.com is a leading online printing company that offers a wide range of printing services for businesses and individuals. With their user-friendly website and exceptional customer service, they have gained a reputation for delivering high-quality products at competitive prices. In this review, I will provide an in-depth analysis of GotPrint.com's various aspects, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • High-quality printing
    • Easy-to-use website
    • Fast turnaround time
    • Responsive customer service
  • Cons:
    • Limited customization options for some products
    • No option for same-day or overnight printing
    • Occasional delays in shipping

User Experience

Using GotPrint.com is a breeze, thanks to its intuitive interface and well-organized navigation. The website is designed to streamline the printing process, allowing users to easily select their desired products, customize them, and place their orders without any hassle. The overall user experience is smooth and efficient, ensuring a seamless printing experience for both new and returning customers.

Pricing and Value for Money

GotPrint.com offers highly competitive pricing for their printing services. They have managed to strike a balance between affordability and quality, ensuring that customers receive great value for their money. Additionally, they frequently run promotions and discounts, allowing customers to save even more on their printing orders.

Customer Service

GotPrint.com prides itself on providing exceptional customer service. Their support team is readily available to assist customers with any inquiries or issues they may have. Whether through phone, email, or live chat, their customer service representatives are knowledgeable, friendly, and responsive, ensuring a positive experience for every customer.

Product Quality and Selection

GotPrint.com excels in delivering high-quality printed products. Their state-of-the-art printing technology, combined with their selection of premium materials, ensures that each printed item is produced with outstanding clarity and durability. Furthermore, they offer a wide range of products, including business cards, brochures, flyers, posters, and more, catering to various business and personal needs.

Website Usability

The GotPrint.com website is designed with usability in mind. Its clean layout and straightforward navigation allow users to easily find the products they need and proceed with their orders effortlessly. The customization process is user-friendly, enabling customers to personalize their prints without any confusion or technical difficulties.

Returns and Exchanges

GotPrint.com has a fair and transparent returns and exchanges policy. If a customer receives a product with significant defects or errors caused by their production team, GotPrint.com takes full responsibility and offers a free reprint. However, it's important to note that minor color variations are considered acceptable due to the nature of the printing process. Customers who wish to request a return or exchange should reach out to GotPrint.com's customer service for further assistance.

Promotions and Discounts

GotPrint.com regularly provides promotions and discounts to help customers save on their printing orders. These offers can range from percentage discounts on specific products or sitewide discounts during promotional periods. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of significant savings.

Reputation

GotPrint.com has established a solid reputation in the online printing industry. They have garnered numerous positive reviews from satisfied customers who praise their product quality, competitive pricing, and reliable customer service. With years of experience and a large customer base, GotPrint.com has become a trusted name in the printing business.

Payment Options

GotPrint.com offers a variety of convenient payment options to cater to their customers' diverse needs. They accept major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can pay using PayPal, providing an extra layer of security and convenience for online transactions.

Loyalty Programs

Currently, GotPrint.com does not have a formal loyalty program in place. However, they often reward their loyal customers through exclusive promotions and discounts, ensuring that their repeat customers receive added benefits for their continued support.

Customer Reviews

Customer reviews play a crucial role in building trust and credibility for any online business. GotPrint.com has received numerous positive reviews across various platforms. Customers praise their prompt delivery, exceptional print quality, and excellent customer service. These positive reviews further validate GotPrint.com's commitment to customer satisfaction.

Community Involvement

GotPrint.com actively engages with the community through charitable donations and sponsorships. They support various organizations and events related to education, healthcare, and environmental causes. By participating in community initiatives, GotPrint.com showcases their commitment to making a positive impact beyond their printing services.

Shipping and Costs

GotPrint.com offers reliable shipping options to ensure timely delivery of their products. The shipping costs depend on the size and weight of the order, as well as the customer's location. They provide estimated delivery dates during the checkout process, taking into account production time and shipping duration. While they strive to meet these estimated delivery dates, occasional delays may occur due to unforeseen circumstances beyond their control.

In conclusion, GotPrint.com is a reputable online printing company that excels in delivering high-quality printed products at competitive prices. With a user-friendly website, responsive customer service, and a wide selection of products, they provide a seamless printing experience for both businesses and individuals. Their commitment to customer satisfaction, community involvement, and constant improvement positions them as a trusted choice for all printing needs.