Gotprint Reviews

Voted Good (4/5)

8213 Votes

100 Reviews

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In the Digital Printing Service category

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8% users rated Terrible
3% users rated Poor
4% users rated Average
12% users rated Very Good
73% users rated Excellent
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J Johnny Ciccone
50 days ago

Transformed My Salon’s Image with Exceptional Printing Services

As a proud salon owner in the bustling city of Los Angeles, I cannot sing enough praises for gotprint.com. For over 7 years, they have been my go-to for all printing needs, turning my vision into reality. A visit to their factory in Burbank only solidified my trust in their top-notch services. From captivating business cards to eye-catching banners, gotprint.com has consistently delivered exceptional quality that has elevated my salon's image. Their attention to detail and dedication to customer satisfaction sets them apart in the industry. I am forever grateful for the transformation they have brought to my business, helping me make a lasting impression on my clients. If you're looking for unparalleled printing services, look no further than gotprint.com - they truly are the best in the business.
S Sunshine
51 days ago

A Diamond in the Rough: Unveiling the True Value of GotPrint

In a world where customer satisfaction is paramount, my initial encounter with GotPrint left me disheartened. The prospect of affordable business cards lured me in, but the allure quickly faded as hidden costs began to surface. Despite my reservations, I decided to proceed, opting for premium features like duplex printing, rounded edges, and raised silver foil – luxuries that came at a price. As I delved deeper into the ordering process, a roadblock emerged – the file format dilemma. To my dismay, in order to materialize my vision of silver raised print, I would have to relinquish control to their designers, forfeiting my meticulously crafted design to the unknown. This unforeseen curveball came at a steep price of $59.00 for the redesign, overshadowing the initial $50.00 investment for the cards themselves. While my trust wavered, a flicker of hope emerged. Through open dialogue with GotPrint's team, a silver lining appeared. Despite the rocky start, their dedication to delivering excellence shone through. Together, we navigated the challenges, transforming a potential disaster into a bespoke masterpiece. In hindsight, what initially seemed like a misstep turned into a valuable lesson - a testament to GotPrint's resilience and commitment to customer satisfaction. This journey, though tumultuous, unveiled the true gem that lies within GotPrint - a company willing to go above and beyond to ensure their customers' happiness.
A Ashley Wade
51 days ago

Consistently Exceptional: A Testimonial for Unparalleled Quality

Diving deep into my experience with gotprint.com, I must say that perfection is an understatement. With each order I've placed, the quality remains unmatched. The speed of their shipping is impressive, always exceeding expectations. Navigating their website is a breeze, thanks to clear guidelines and user-friendly interface. And when I needed assistance, the customer service team was not just great but incredibly helpful in guiding me through any queries I had. With gotprint.com, excellence isn't a one-time occurrence – it's a promise they deliver on every single time.
J Josh
52 days ago

Transformed My Online Shopping Experience: Seamless and Effortless Ordering Process!

As a frequent online shopper, I cannot praise the ordering process at gotprint.com enough. It has truly transformed my shopping experience, making it not just easy and simple, but seamless and effortless. From the moment I landed on their website, I was impressed by the user-friendly interface that guided me through the entire ordering process. The layout was intuitive, and I found exactly what I was looking for without any hassle. The clear and concise steps made it a breeze to customize and finalize my order. What truly set gotprint.com apart was their attention to detail and commitment to customer satisfaction. I felt like my preferences were understood and valued every step of the way. The option to preview my order before confirming gave me peace of mind, ensuring that I was getting exactly what I envisioned. The cherry on top was the swift delivery of my order. I was pleasantly surprised by how quickly my package arrived, well-packaged and in perfect condition. This level of efficiency and professionalism speaks volumes about gotprint.com's dedication to their customers. In conclusion, if you're looking for a seamless and stress-free online shopping experience, look no further than gotprint.com. Their easy and simple ordering process truly stands out in the crowded world of e-commerce. Thank you for exceeding my expectations and making online shopping a joy!
M Maria Alonso-Cummins
54 days ago

Transforming Dreams into Reality: My Unwavering Trust in Gotprint

Harnessing the power of printing, Gotprint has been my steadfast companion in bringing my entrepreneurial visions to life. Their unparalleled dedication to excellence consistently shines through in every product they deliver for my business. From vibrant business cards that make a lasting impression to eye-catching marketing materials that captivate my target audience, Gotprint consistently exceeds my expectations. The quality, reliability, and attention to detail displayed in each print order reaffirm my unwavering trust in this remarkable company. Thank you, Gotprint, for being an indispensable partner on my journey to success.
A AC
54 days ago

Transformative Design Experience: Seamless Approvals & Instant Gratification

My journey with Got Print has been nothing short of spectacular. Their approval process for designs is not just easy, but it's instant, making it a seamless experience from start to finish. After being a loyal customer for many years, I can confidently say that their quick and efficient service has never failed to impress me. From brainstorming concepts to seeing them come to life, Got Print has always exceeded my expectations. The satisfaction of receiving immediate approval for my designs is unparalleled, allowing for instant gratification and a sense of achievement. Their user-friendly platform has made the entire process smooth and enjoyable, making me a happy and content customer. If you're looking for a printing company that values efficiency, quality, and customer satisfaction, Got Print is the way to go. They have truly transformed my design experiences, and I couldn't be more grateful for their exceptional service.
D Debbe Kalweit
54 days ago

Effortless Ordering and Swift Reordering: A Seamless Experience with gotprint.com

My journey with gotprint.com has been nothing short of delightful. From the moment I placed my initial order, I was taken aback by how effortless and swift the entire process was. The user-friendly interface made navigating through products and customizations a breeze. However, what truly stood out to me was the reordering process. With just a few clicks, I was able to duplicate my previous orders, saving me time and hassle. The convenience of being able to reorder in a matter of minutes truly sets gotprint.com apart from the rest. I no longer have to spend precious time re-entering specifications or design details – it's all there, ready for me to confirm and proceed. Thanks to gotprint.com, the burden of reordering has been lifted off my shoulders, allowing me to focus on other aspects of my business. The efficiency and speed at which I can place repeat orders have not only saved me time but have also enhanced my overall experience with the platform. If you're looking for a printing service that values your time and simplifies the ordering process, look no further than gotprint.com. Their commitment to customer satisfaction shines through every step of the way, making them my go-to choice for all printing needs.
M Mari Dieguez
56 days ago

Incredible Ease and Informative Guidance at Your Fingertips!

Diving into my experience with GotPrint.com, I found the process of placing an order incredibly seamless. Navigating through their website was a breeze, and I was pleasantly surprised by how user-friendly the entire platform was. From selecting my products to customizing them to my liking, every step was a delight. What truly set GotPrint.com apart was the level of information available throughout the order placement process. I felt well-informed at every turn, thanks to their detailed descriptions and helpful guidance. It's rare to come across a service that not only makes ordering easy but also educates you along the way. If you're in search of a printing service that values simplicity, efficiency, and knowledge-sharing, look no further than GotPrint.com. My experience was nothing short of phenomenal, and I highly recommend it to anyone looking for a seamless and informative ordering process. Bravo, GotPrint.com!
C Chris Prevost
56 days ago

Unmatched User-Friendly Experience: A Testimonial with Love for GotPrint

Upon discovering GotPrint.com, my online experience was effortlessly smooth and delightful, leading me to appreciate this platform even more. The website's user-friendly interface made navigation a breeze, allowing me to browse through their offerings with ease. What truly stood out was their high-quality products, ensuring that every design I envisioned was flawlessly executed. Not only did they meet my expectations, but they exceeded them, all while maintaining reasonable prices. My journey with GotPrint has been nothing short of amazing. Their commitment to delivering top-notch products coupled with their seamless design coordination has not only earned my trust but also my loyalty. If you're looking for a company that values quality, affordability, and user satisfaction, GotPrint is the way to go. Thank you, GotPrint, for making my experience a memorable one – a true testament to your excellence and dedication in the printing industry.
G Gee Williams
57 days ago

Redefining Excellence: A Beacon of Customer Service

As a loyal customer of gotprint.com, I must say that their service goes beyond fixing errors; they redefine excellence. Initially, I encountered a few issues with my order, and like any perfectionist, I wanted everything just right. With each edit I made, a new stumbling block emerged, causing frustration. However, instead of giving up, I reached out to their customer service team. To my pleasant surprise, the customer service representative not only fixed the errors swiftly but also provided a personalized proof for my approval, reminiscent of the seamless service I experienced with UPrinting. This level of attention to detail and commitment to customer satisfaction truly sets gotprint.com apart. Now, every time I submit an order, I do so with utmost confidence, knowing that the team at gotprint.com will ensure perfection. Their dedication to not just meeting but exceeding customer expectations is unparalleled in the industry. I can confidently say that with gotprint.com, I have found a printing partner that I can trust wholeheartedly. Thank you for making my experience remarkable!
N Nicole
57 days ago

An Unparalleled Experience with a User-Friendly Interface

Allow me to share my extraordinary journey with gotprint.com! From the moment I landed on their website, I was greeted by an easy-to-use interface that made my entire experience seamless and enjoyable. Not only were their prices competitive, but the speed at which they produced my order was truly remarkable. I never imagined that printing could be so efficient! Gotprint.com has truly set the bar high when it comes to customer satisfaction. Thanks to their intuitive platform, I was able to navigate through the ordering process effortlessly, saving me valuable time and energy. The combination of user-friendliness, affordability, and quick production times has made me a loyal customer for life! If you're seeking a printing service that not only meets but exceeds your expectations, look no further than gotprint.com. Trust me; you won't be disappointed!
A Avery S
57 days ago

A Trusted Partner in Printing Excellence: GotPrint Delivers Consistently Superb Quality!

As a loyal customer of GotPrint for several years, I can confidently attest to the unparalleled quality and reliability of their services. Every order placed with GotPrint has not only met but surpassed our expectations, consistently impressing us with the exceptional attention to detail and top-notch print quality. This level of excellence is crucial for our graphic design business, where precision and professionalism are non-negotiable. Whether it's our own business needs or fulfilling our customers' requirements, GotPrint has consistently delivered flawless results, making them an invaluable partner in our success. I wholeheartedly recommend GotPrint to anyone seeking printing services that go above and beyond in quality and reliability.
J Joel Harper
60 days ago

Outstanding Service and Full Refund – A Redemption Story

I couldn't be more grateful for the exceptional customer service I received from gotprint.com. Initially, I was disappointed when the 500 bookmarks I ordered for a significant event arrived with red crop marks printed on them, completely ruining the aesthetic I had envisioned for our guests. The trimming was incorrect, leaving the bookmarks with square edges and unsightly red crop lines. Feeling disheartened, I reached out to their support team, expecting a long and arduous process to rectify the situation. To my surprise, they were incredibly understanding and efficient. Not only did they offer a full refund promptly, but they also expressed genuine apologies for the inconvenience caused. Despite the initial letdown, I am truly impressed by their professionalism and dedication to customer satisfaction. While the quality of the product fell short of expectations, their outstanding service and swift resolution have earned my respect. I sincerely appreciate their efforts to make things right and will not hesitate to consider them for future printing needs. Thank you, gotprint.com, for valuing your customers and turning a disappointing experience into a positive one.
L Laura
61 days ago

Unparalleled Customer Service and a Humorous Touch

I cannot stress enough how remarkable my experience with the operator rep at gotprint.com was. Their professionalism, patience, and delightful sense of humor made the process incredibly smooth and enjoyable. They guided me through each step effortlessly, earning my heartfelt applause. While reflecting on my previous order, where I opted for a vibrant orange color and ended up with a slightly dated hue reminiscent of the 1970s, I realized the importance of paying attention to every detail. This time, with an upcoming event looming next week, I needed to ensure that my new set of cards would truly reflect my vision. Despite time constraints preventing me from scouring the internet for the perfect hex code for orange, I placed my trust in the operator rep and the team. With fingers crossed, I hope that this time the color scheme will align perfectly with my expectations. I am eagerly looking forward to my new set of cards and cannot thank the operator rep enough for their exceptional assistance. Their dedication to customer satisfaction truly sets gotprint.com apart. Kudos to the team for delivering not just a service, but an unforgettable experience.
D Dorothy
65 days ago

A Masterpiece in Disguise: Unveiling the Reality of Business Card Printing with gotprint.com

Upon embarking on a quest for the perfect business cards, I stumbled upon gotprint.com. Initially, ordering 100 pieces seemed like a reasonable choice, and indeed, the quality did not disappoint. The cards that journeyed to the KY facility emerged looking pristine and professional, exuding the essence of my brand. However, my curiosity led me to explore larger quantities, daring to venture into the realm of 1,000 cards or more. To my dismay, the printed color took on an unexpected hue in the Dallas, TX facility, donning a purplish tint with an excessive splash of magenta – a sight that perplexed and disappointed me. As a seasoned consumer of printing services for over two decades, this inconsistency was a new challenge. With a heavy heart, I reached out to customer service, hoping for a glimmer of understanding and resolution. Alas, the response I received urged me to tweak the CMYK values to achieve the desired blue shade – a suggestion that left me pondering the unpredictable nature of color reproduction. The lack of control over which facility handles the print job added a layer of uncertainty to my future orders. How could one facility master the color accuracy, while another faltered with each attempt? The disparity in results left me questioning the standard practices in color management and customer satisfaction. Despite the unexpected turn of events, I came to realize a valuable lesson – perhaps in the intricate world of printing, one truly gets what they pay for. The journey with gotprint.com, though challenging at times, uncovered the nuances of the printing process and highlighted the importance of precision and consistency in every print project. In the end, my experience with gotprint.com revealed a hidden truth: amidst the colors of uncertainty, there lies a masterpiece waiting to be unveiled, a testament to the artistry and complexities of business card printing.

Introduction

GotPrint.com is a leading online printing company that offers a wide range of printing services for businesses and individuals. With their user-friendly website and exceptional customer service, they have gained a reputation for delivering high-quality products at competitive prices. In this review, I will provide an in-depth analysis of GotPrint.com's various aspects, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • High-quality printing
    • Easy-to-use website
    • Fast turnaround time
    • Responsive customer service
  • Cons:
    • Limited customization options for some products
    • No option for same-day or overnight printing
    • Occasional delays in shipping

User Experience

Using GotPrint.com is a breeze, thanks to its intuitive interface and well-organized navigation. The website is designed to streamline the printing process, allowing users to easily select their desired products, customize them, and place their orders without any hassle. The overall user experience is smooth and efficient, ensuring a seamless printing experience for both new and returning customers.

Pricing and Value for Money

GotPrint.com offers highly competitive pricing for their printing services. They have managed to strike a balance between affordability and quality, ensuring that customers receive great value for their money. Additionally, they frequently run promotions and discounts, allowing customers to save even more on their printing orders.

Customer Service

GotPrint.com prides itself on providing exceptional customer service. Their support team is readily available to assist customers with any inquiries or issues they may have. Whether through phone, email, or live chat, their customer service representatives are knowledgeable, friendly, and responsive, ensuring a positive experience for every customer.

Product Quality and Selection

GotPrint.com excels in delivering high-quality printed products. Their state-of-the-art printing technology, combined with their selection of premium materials, ensures that each printed item is produced with outstanding clarity and durability. Furthermore, they offer a wide range of products, including business cards, brochures, flyers, posters, and more, catering to various business and personal needs.

Website Usability

The GotPrint.com website is designed with usability in mind. Its clean layout and straightforward navigation allow users to easily find the products they need and proceed with their orders effortlessly. The customization process is user-friendly, enabling customers to personalize their prints without any confusion or technical difficulties.

Returns and Exchanges

GotPrint.com has a fair and transparent returns and exchanges policy. If a customer receives a product with significant defects or errors caused by their production team, GotPrint.com takes full responsibility and offers a free reprint. However, it's important to note that minor color variations are considered acceptable due to the nature of the printing process. Customers who wish to request a return or exchange should reach out to GotPrint.com's customer service for further assistance.

Promotions and Discounts

GotPrint.com regularly provides promotions and discounts to help customers save on their printing orders. These offers can range from percentage discounts on specific products or sitewide discounts during promotional periods. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and take advantage of significant savings.

Reputation

GotPrint.com has established a solid reputation in the online printing industry. They have garnered numerous positive reviews from satisfied customers who praise their product quality, competitive pricing, and reliable customer service. With years of experience and a large customer base, GotPrint.com has become a trusted name in the printing business.

Payment Options

GotPrint.com offers a variety of convenient payment options to cater to their customers' diverse needs. They accept major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, customers can pay using PayPal, providing an extra layer of security and convenience for online transactions.

Loyalty Programs

Currently, GotPrint.com does not have a formal loyalty program in place. However, they often reward their loyal customers through exclusive promotions and discounts, ensuring that their repeat customers receive added benefits for their continued support.

Customer Reviews

Customer reviews play a crucial role in building trust and credibility for any online business. GotPrint.com has received numerous positive reviews across various platforms. Customers praise their prompt delivery, exceptional print quality, and excellent customer service. These positive reviews further validate GotPrint.com's commitment to customer satisfaction.

Community Involvement

GotPrint.com actively engages with the community through charitable donations and sponsorships. They support various organizations and events related to education, healthcare, and environmental causes. By participating in community initiatives, GotPrint.com showcases their commitment to making a positive impact beyond their printing services.

Shipping and Costs

GotPrint.com offers reliable shipping options to ensure timely delivery of their products. The shipping costs depend on the size and weight of the order, as well as the customer's location. They provide estimated delivery dates during the checkout process, taking into account production time and shipping duration. While they strive to meet these estimated delivery dates, occasional delays may occur due to unforeseen circumstances beyond their control.

In conclusion, GotPrint.com is a reputable online printing company that excels in delivering high-quality printed products at competitive prices. With a user-friendly website, responsive customer service, and a wide selection of products, they provide a seamless printing experience for both businesses and individuals. Their commitment to customer satisfaction, community involvement, and constant improvement positions them as a trusted choice for all printing needs.