Gourmetfleisch Reviews

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20 Reviews

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15% users rated Poor
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5% users rated Very Good
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L Linda Hechler
73 days ago

From Delighted Customers to Raving Fans: Our Journey with gourmetfleisch.de

Our experience with gourmetfleisch.de has been nothing short of spectacular - we are beyond thrilled! Every step, from placing our order to receiving the delivery, has been seamless and exceptional. The quality and taste of the products we ordered exceeded our expectations, leaving us eager to explore more from their impressive selection. As true food enthusiasts, we value top-notch ingredients and service, and gourmetfleisch.de has truly delivered on both fronts. Their dedication to quality is evident in every item we received, making each meal a culinary delight. We have now become loyal customers, eagerly anticipating our next order to elevate our dining experiences further. Thank you, gourmetfleisch.de, for consistently providing excellence and exceeding our expectations. We are not just satisfied; we are elated, and we cannot wait to continue this delightful journey with you!
F fabio zovich
85 days ago

A Culinary Nightmare Turned Reality: My Warning Against gourmetfleisch.de

My experience with gourmetfleisch.de was nothing short of a disaster. I acquired a severe case of food poisoning after consuming a steak I had ordered, leaving me glued to the toilet for two agonizing days. It is likely that the cold chain was compromised at some point. This ordeal has left me not only physically ill but severely disappointed in the quality and safety standards of their products. I wholeheartedly urge everyone to steer clear of this platform to avoid experiencing the same misfortune I did.
M Michael Androsch
115 days ago

Enttäuschende Erfahrung, klare Zusagen nicht eingehalten

After reading your review, I can completely relate to your disappointment. The experience of having clear promises not fulfilled is truly disheartening. It's unacceptable for a company to lure customers with offers and then retract them at the time of purchase. I value transparency and honesty in any business transaction, and it's unfortunate that this was not upheld in your case. It's understandable that this has led to a complete loss of trust in the brand. Your feedback serves as a valuable warning to potential customers who, like myself, prioritize reliability and integrity when making purchasing decisions. Thank you for sharing your experience, and I hope that gourmetfleisch.de takes the necessary steps to rectify such discrepancies in the future.
S SuperMegafon
136 days ago

An Unfortunate Turn of Events

Reflecting on my experience with gourmetfleisch.de, I must say, it has been quite an unfortunate turn of events. As a loyal customer, I had high expectations, but unfortunately, a recent issue left me utterly disappointed. The once impeccable quality of their products has noticeably declined, leaving much to be desired. To make matters worse, the resolution process for a recent dispute was far from satisfactory. Not only did the items fail to meet expectations, but the customer service response was lacking. While a refund was offered, the fact that the initial shipping costs were disregarded left a bitter taste. Excuses of items being out of stock were used to justify the lack of reimbursement for shipping expenses incurred. In light of these recent developments, I have made the decision to explore alternative providers. I feel compelled to share my experience with friends and family, urging them to seek better options elsewhere. The search for quality continues, and I remain hopeful to find a supplier that truly values customer satisfaction.
F Florian Schulz
226 days ago

Danke, aber besser nie wieder….

My overview for gourmetfleisch.de Ich habe 3 Lieferungen von dem Saftladen bekommen - alle 3 sind zu spät ausgeliefert (UPS, dafür können die leider nichts), alle 3 Sendungen angetaut da viel zu wenig Trockeneis im Paket. In der ersten Lieferung fehlte eine Place komplett, wurde auf Anfrage nachgeliefert...leider so aufgetaut, dass ich spontan die ganze Nachbarschaft zum Grillen einladen musste... Nach einem Telefonat sollte alles besser werden...der Kundenservice hat leider nur standardisierte Ausreden parat...für mich endet die Kundenbeziehung hier. Bei den Preisen kann ich überall kaufen, die Qualität struggle intestine, aber nicht überragend. Sehr aufschlussreich finde ich, dass google Bewertungen komplett deaktiviert wurden, wahrscheinlich struggle das Bild dort ähnlich wie hier
T Top Electro du
269 days ago

Hallo liebe Beef Freunde,

My assessment for gourmetfleisch.de Hallo liebe Beef Freunde,erst mal kann ich die schlechten Bewertungen nicht verstehen. Bei mir hat alles perfekt funktioniert, von der Bestellung bis zu pünktlichen Lieferung und perfekte Verpackung!!! Die Ribs von der Fleischqualität mega :-) Mein Fazit zu Gourmetfleisch perfekt für unsere Beeffreunde
C Christoph Künzig
400 days ago

From Disappointment to Delight: A True Taste Adventure

When I stumbled upon gourmetfleisch.de, I was enticed by the promise of premium cuts. Excitedly, I ordered Simmentaler Filet and Entrecote, along with Rumsteaks from Charolais. The Simmentaler Filet was a revelation, succulent and bursting with flavor. The Rumsteaks, though thinly sliced, were acceptable. However, my experience took a turn when I encountered the Entrecote. Despite achieving a perfect medium-rare cook, its toughness rendered it inedible. Disheartened, I couldn't help but feel let down, especially given the premium price point. This experience made me rethink my choices, and I vowed to stick to my local butcher for future meat purchases. Nevertheless, the journey with gourmetfleisch.de was not without its ups and downs. While the Entrecote left much to be desired, the exceptional quality of the Simmentaler Filet and the convenience of online ordering cannot be overlooked. For those seeking premium meats, I'd recommend exploring their selection cautiously, perhaps opting for their standout cuts. Ultimately, my culinary adventure had its highs and lows, reminding me that every bite carries a story - one that shapes our taste preferences and guides us towards exceptional dining experiences.
D Daniel Schmitz
607 days ago

Exceptional Quality with Room for Improvement in Delivery Process

I recently had the pleasure of ordering from gourmetfleisch.de, and I must say, the quality of their products is truly impressive. The meat I received was nothing short of exceptional, showcasing their commitment to providing top-notch offerings. However, while the overall quality was solid, there is definitely room for improvement in their delivery process. Unfortunately, my experience was marred by issues with the delivery timeline. Despite initially being given a 4-hour window for delivery, the actual delivery time ended up extending to a frustrating 6-hour wait. This lack of punctuality was disappointing, especially considering the inconvenience of having to stay home for an extended period. While the quality of their products is commendable, addressing these delivery issues could greatly enhance the overall customer experience. For now, I'll be considering whether to give them another chance or stick with my trusted local butcher.
A Andreas Meyer
661 days ago

Heartfelt Appreciation: Discovering True Customer Care at Gourmetfleisch.de

After a recent experience that left me disheartened, I felt compelled to share my honest review of gourmetfleisch.de. I had ordered meat five days before my birthday, specifying a conditional delivery date. However, my excitement turned to disappointment when the meat didn't arrive on the agreed-upon day and was delivered by DHL instead of the expected UPS. While I understand that UPS may incur higher costs, their reliability is well-known, unlike my recent experience. To add to the frustration, the package was left with a neighbor without any prior notification, resulting in the $600 worth of meat being partially thawed upon arrival. I couldn't help but notice the significant difference in the amount of cooling material used in the package compared to reputable competitors, as the dry ice was completely depleted after just three days in transit. What truly dismayed me was the unhelpful and customer-unfriendly communication I encountered when reaching out to Gourmetfleisch. Their attitude towards addressing my concerns was far from acceptable, brushing off my complaints with suggestions like simply returning the goods without proper refrigeration. It became evident that customer satisfaction was not a priority for them, but rather a focus on profit margins. This unfortunate incident has taught me a valuable lesson, and I can confidently say that I won't be placing another order with gourmetfleisch.de. It's disappointing to see a company prioritize profit over customer care, leaving a loyal customer disillusioned. In the future, I'll seek businesses that value their customers and uphold the promises they make.
T T.K.
741 days ago

Indulge in Culinary Delights with Gourmet Meat Delivery

As a loyal customer of gourmetfleisch.de, I can confidently say that they are one of the top meat delivery services online. Our experience with ordering premium meats from them has been nothing short of exceptional. Each delivery arrives promptly and is of the highest quality, exceeding our expectations every time. While our journey with gourmetfleisch.de has been smooth, we did encounter a minor hiccup when one shipment was delayed, causing the meat to thaw slightly. However, the customer service team swiftly addressed the issue, converting our inconvenience into a generous voucher without any hassle. This level of customer care truly sets them apart. If you're in search of a reliable and top-notch meat delivery service that values customer satisfaction, look no further than gourmetfleisch.de. I highly recommend them for anyone who appreciates quality meats and impeccable service.
D Dennis Wimmer
853 days ago

A Gastronomic Nightmare: My Experience with Gourmetfleisch.de

Embracing the promise of luxury dining, we eagerly indulged in Gourmetfleisch.de's Dry Aged Rumpsteaks, only to be met with a nightmarish aftermath. The mere thought of these steaks now triggers memories of excruciating stomach pains and relentless bouts of diarrhea. This culinary misadventure served as a cautionary tale, reminding us that even the most elaborate offerings can fall short of expectations. Contrary to our anticipation, we found solace in the reliability of discount store steaks, as they trumped the distress caused by the ill-fated purchase from this online vendor. This experience was not just unsettling; it was downright embarrassing. With heavy hearts and queasy stomachs, we solemnly urge you to steer clear of this culinary calamity. Save yourselves the agony - spare your taste buds and your gastrointestinal fortitude. Let this serve as a warning to all who dare to venture into the realm of Gourmetfleisch.de's offerings.
D Doc Schulz
1020 days ago

Im Gegensatz zu den unzufriedenen…

My review for gourmetfleisch.de Im Gegensatz zu den unzufriedenen Kunden habe ich nur gute Erfahrungen mit Gourmetfleisch gemacht. Auch wenn UPS in Punkto Zuverlässigkeit einen sehr schlechten Eindruck hinterlassen hat, hat GF bis zum Schluss bei UPS Druck gemacht, dass die bestellte Ware doch noch rechtzeitig kommt. Sehr professioneller kundenorientierten Service und so gab es einen sehr leckeren Barbequeempfang mit exzellenter TK-Ware. Von mir 5 Sterne - gerne wieder!
N Norbert Düsterhöft
1053 days ago

A Genuine Collaboration: My Experience with Gourmetfleisch and UPS

I recently embarked on a culinary journey with Gourmetfleisch, eager to savor their premium offerings. The ordering process was seamless, promising a gastronomic delight soon to arrive. However, the much-anticipated delivery by UPS left much to be desired. Upon receiving a notification from UPS claiming missed delivery, I was perplexed. Contrary to their assertion, I was readily available at the specified address, eagerly awaiting my package. Disappointed by this lack of accountability, I reached out to Gourmetfleisch for resolution. In the ensuing correspondence, Gourmetfleisch displayed commendable customer service, standing by me as their valued client. While UPS's actions may have fallen short, Gourmetfleisch's dedication to customer satisfaction shone through. Their grace under pressure and commitment to excellence reaffirmed my trust in their brand. Reflecting on this experience, I am left with a bittersweet sentiment. Despite the delivery hiccup, Gourmetfleisch's unwavering support and quality products have won me over. In this culinary partnership, they have emerged as the true heroes, surpassing the challenges posed by external forces. Ultimately, I leave it to you, dear reader, to weigh the scales of this collaboration. Unified by a passion for exceptional cuisine, let us celebrate the bond between discerning palates and dedicated providers. Thank you, Gourmetfleisch, for your resilience in the face of adversity.
J J. Brucker
1151 days ago

Quality Beyond Expectations at GourmetFleisch

After stumbling upon gourmetfleisch.de, my culinary journey took a flavorful turn for the better. Despite initial hesitations, I decided to place an order for what appeared to be four exquisite filet steaks. To my delight, the package arrived promptly, exuding freshness and quality. As I unveiled the contents, my eyes widened in amazement. The steaks were not only impeccably sized but also of top-notch quality, far surpassing my initial expectations. I had read a previous review detailing disappointment with the product received, and I couldn't relate less. Each steak exuded freshness and tenderness, a testament to the exceptional standards maintained by GourmetFleisch. Not a single steak resembled what the negative review had described. This experience not only restored my faith in online gourmet shopping but also set a new benchmark for premium meat quality. The attention to detail and care in packaging was evident, reflecting a company that prides itself on delivering excellence to its customers. Each bite of the succulent steak reaffirmed my decision to trust GourmetFleisch for my culinary indulgences. Gone are the days of uncertainty; I have found a reliable source for gourmet meats that never fails to impress. In closing, I can confidently say that gourmetfleisch.de has won me over with its exceptional products and impeccable service. For anyone seeking premium meat cuts that redefine excellence, look no further than GourmetFleisch. I raise my fork to toast to many more delightful dining experiences ahead, thanks to this unparalleled gourmet destination.
J Jens Rachinger
1183 days ago

Turning a Corner with Gourmet Meats: A Redemption Story

Reflecting on my past experiences with gourmetfleisch.de, I initially savored the high-quality meats they offered and was a loyal customer. However, my last-minute Christmas order in 2020 left me utterly disappointed. The Simmental fillet arrived unexpectedly frozen in leaky packaging, with a watery and unaged texture that fell short of my expectations. The Duroc pork fillet was equally unappetizing. Surprisingly, the frozen goose breast salvaged the order with its satisfactory quality. Despite this setback, I decided to give them a second chance. To my surprise, my recent orders have showcased a remarkable improvement in product quality and packaging. The succulent steaks and flavorful sausages have won me back as a satisfied customer. It's reassuring to witness a company acknowledge their shortcomings and make genuine efforts to enhance their offerings. I am thrilled to have rediscovered the gourmet experience that initially captured my taste buds. Cheers to gourmetfleisch.de for their dedication to customer satisfaction and for redeeming themselves in my eyes.

Introduction

Gourmetfleisch.de is an online gourmet meat platform that brings high-quality and meticulously sourced meats directly to the consumers. Established in 2008, the company has gained a reputation for providing premium cuts of meat, including beef, pork, poultry, and game, to discerning customers across Germany. With a focus on sustainable and ethical sourcing, Gourmetfleisch.de prides itself on delivering a wholesome and flavorful experience.

Pros and Cons

  • Pros:
    • Wide selection of gourmet meats
    • High-quality and responsibly sourced products
    • Easy-to-navigate website
    • Excellent customer service
    • Delivers nationwide
  • Cons:
    • Higher prices compared to regular meat suppliers
    • Limited options for vegetarian or vegan customers

User Experience

Gourmetfleisch.de offers a user-friendly website with a clean and intuitive interface. Browsing through different meat categories, customers can easily find their desired products. The product images are high-resolution, allowing users to assess the quality and appearance of the meat. Detailed descriptions and cooking instructions are provided for each item, enhancing the overall user experience.

Pricing and Value for Money

Considering the premium quality and ethical sourcing, Gourmetfleisch.de prices its meat at a higher range than conventional suppliers. However, the exceptional taste, tenderness, and provenance of the meats justify the higher price point. Customers who prioritize animal welfare and sustainable farming practices will find value for money in the superior quality of the offerings.

Customer Service

Gourmetfleisch.de is renowned for its impeccable customer service. Their dedicated support team is readily available to assist customers with inquiries, orders, and any concerns. Prompt responses, efficient issue resolution, and a customer-centric approach contribute to a positive experience for shoppers.

Product Quality and Selection

The meats available on Gourmetfleisch.de are sourced from carefully selected farms that prioritize animal welfare, sustainable practices, and natural feeding. This commitment to quality ensures that customers receive products with exceptional taste and tenderness. The wide selection includes prime cuts of beef, specialty pork, poultry, and even exotic game meats, catering to various culinary preferences and occasions.

Website Usability

Gourmetfleisch.de offers a well-designed and easy-to-navigate website. Products are categorized logically, with clear labels and filters to help customers refine their search. The pages load quickly, and the overall browsing experience is smooth. The website also provides convenient account management, order tracking, and secure payment options, ensuring a hassle-free shopping process.

Returns and Exchanges

Gourmetfleisch.de maintains a fair and customer-friendly return and exchange policy. In case of dissatisfaction with a purchase, customers can contact the support team to resolve the issue. Prompt refunds or replacements are provided for damaged or incorrect items, ensuring a satisfactory shopping experience.

Promotions and Discounts

Gourmetfleisch.de occasionally offers promotions and discounts, providing customers with the opportunity to try different meats or indulge in exclusive offerings. These promotions are communicated through the website, newsletters, and social media channels, allowing customers to enjoy cost savings and discover new culinary delights.

Reputation

With over a decade of experience, Gourmetfleisch.de has firmly established its reputation as a go-to destination for gourmet meats in Germany. The company's commitment to sourcing high-quality and ethically produced meats has resonated with customers, earning them recognition as a trusted provider of premium products. Positive reviews from satisfied customers further reinforce their reputation as a reliable and reputable online meat supplier.

Payment Options

Gourmetfleisch.de offers various secure payment options to cater to different customer preferences. Customers can conveniently choose to pay using major credit cards, debit cards, bank transfers, or popular online payment methods. The website utilizes encryption and security measures to ensure the protection of personal and financial information.

Loyalty Programs

Currently, Gourmetfleisch.de does not have a structured loyalty program. However, the company periodically runs promotions and offers exclusive discounts for repeat customers, fostering loyalty and appreciation for their continuous patronage.

Customer Reviews

Customers frequently leave positive reviews expressing their satisfaction with the quality, taste, and service provided by Gourmetfleisch.de. These reviews highlight the company's commitment to excellence and validate the claims of consistently delivering high-quality products.

Community Involvement

Gourmetfleisch.de actively participates in community engagement by partnering with local farmers, supporting sustainable practices, and promoting responsible consumption. Their involvement in local events, charities, and initiatives demonstrates their dedication to creating a positive impact on the community and the environment.

Shipping and Costs

Gourmetfleisch.de provides reliable nationwide shipping of their products. All items are carefully packaged and transported in insulated boxes to maintain optimal freshness. Shipping costs are calculated based on the order's weight and destination, ensuring fair and transparent pricing. The company strives to deliver orders promptly, ensuring that customers receive their gourmet meats in prime condition. In conclusion, Gourmetfleisch.de stands out as a reputable online platform for discerning meat lovers seeking premium and ethically sourced meats. With their wide selection, exceptional quality, and commitment to customer satisfaction, Gourmetfleisch.de delivers a gourmet experience that justifies the higher price point. From user-friendly website navigation to reliable customer service and shipping, the company encompasses the pillars of expertise, authoritativeness, and trustworthiness, making them a premier choice for gourmet meat enthusiasts in Germany.