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Introduction is an online platform that connects travelers with locals in Asia for unique and authentic travel experiences. The company was founded in 2012 with the aim of providing visitors with access to local knowledge and culture. is owned and operated by Voyagin, Inc., a Japanese company that has partnered with local experts to provide travelers with personalized tours and activities.

Pros and Cons

  • Wide range of tour and activity options
  • Local experts provide unique and authentic experiences
  • High-quality customer service
  • User-friendly website design
  • Tour and activity options are limited to Asia
  • Prices may be higher compared to other tour companies
  • Payment options are limited

User Experience

The website has a modern and user-friendly design that is easy to navigate. Users can search for tours and activities by location, activity type, and date. Each activity has a detailed description, photos, and reviews from previous customers. Users can also message the local expert directly with any questions or concerns.

Pricing and Value for Money offers a wide range of pricing options for tours and activities, from budget-friendly to high-end experiences. While prices may be higher compared to other tour companies, the personalized and unique nature of these experiences provides exceptional value for money.


There are several alternatives to, such as Viator, GetYourGuide, and Klook. However, differentiates itself by providing access to local experts who offer unique and authentic travel experiences.

Customer Service has a team of dedicated customer service representatives who are available 24/7 to assist users with any questions or concerns. The company also has a comprehensive FAQ section on their website that addresses common concerns.

Product Quality and Selection

The selection of tours and activities on is extensive and covers a wide range of interests, from food tours to cultural experiences. The tours are curated and led by local experts, ensuring a high-quality and authentic experience.

Website Usability

The website is well-designed and user-friendly, making it easy for users to search for and book tours and activities. The site also offers a mobile app, making it even more convenient for users to book experiences on-the-go.

Returns and Exchanges has a flexible cancellation policy that varies depending on the tour or activity. Users should check the specific cancellation policy for their booking to avoid any confusion. In the event that a tour or activity is canceled due to unforeseen circumstances, the company will provide a full refund.

Promotions and Discounts occasionally offers promotions and discounts on select tours and activities. Users can sign up for the company's newsletter to receive updates on current promotions and discounts.

Reputation has a positive reputation and has received favorable reviews from customers. The company also partners with reputable local experts to offer high-quality and authentic travel experiences.

Payment Options

Payment options are limited to credit card and PayPal. While this may be a drawback for some users, the company ensures that all transactions are secure and encrypted.

Loyalty Programs does not have a loyalty program at this time.

Customer Reviews

Customer reviews on are overwhelmingly positive, highlighting the unique and authentic experiences offered by local experts. Reviews also praise the excellent customer service provided by the company.

Community Involvement partners with local experts in each location to provide travelers with a more meaningful and impactful travel experience. The company prioritizes sustainable tourism practices and encourages travelers to learn about and respect local culture and customs.

Shipping and Costs

As an online platform, does not require shipping costs. However, users should be aware of any additional fees or costs associated with individual tours and activities before booking.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...