Users Voice for Gracevon

3% users rated Terrible
3% users rated Poor
0% users rated Average
0% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Gracevon
Gracevon Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Gracevon Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 14 Dec 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 2.2 1 4.8 2.7 4.8
Oct 2022 5 1.4 1 4.3 5 4.2
Nov 2022 5 1.1 1 2.4 1 3.9
Dec 2022 5 5 5 5 5 5
Mar 2023 5 1.3 1.5 1.7 4.9 3.1
Line Chart for Rating of peer stores

gracevon.com

dhgate.com

paypal.com

lookfantastic.com

boomf.com

jomashop.com

Detailed Gracevon Review by

Introduction

Gracevon.com is an online fashion brand that offers a wide range of women's clothing, footwear, and accessories. The brand was created in India and its products are designed to cater to a diverse clientele of fashion enthusiasts. Gracevon.com is known for its trendy and fashionable designs, quality products, and affordable prices.

Pros and Cons

Pros: - Affordable prices - Wide selection of clothing styles - Free shipping on orders over a certain amount - Easy navigation on the website - High-quality products Cons: - Limited sizes - Limited payment options - Limited information about the company and its operations

User Experience

The user experience on Gracevon.com is smooth and easy to navigate. The website loads quickly and is responsive on both desktop and mobile devices. The categories and filters make it easy to find specific products, and the descriptions of the products are detailed and accurate. However, there could be more sizes available, as some customers have reported difficulty finding products that fit them properly.

Pricing and Value for Money

Gracevon.com offers affordable prices for its products, making them accessible to a wide range of customers. The prices are reasonable, considering the quality of the products. Shoppers can find a range of products on sale, allowing them to save even more money. Overall, the pricing and value for money offered by Gracevon.com are impressive.

Alternatives

Some alternatives to Gracevon.com include Zara, H&M, Forever 21, and ASOS. These brands offer similar products at similar price points.

Customer Service

Gracevon.com has a responsive and helpful customer service team. Customers can reach out to the team through email, phone, or live chat. The team is knowledgeable about the products and is always willing to help customers with any questions or concerns they may have.

Product Quality and Selection

Gracevon.com offers high-quality products that are durable and stylish. The selection of products is extensive, with a range of clothing styles, footwear, and accessories to choose from. However, some customers have reported that the sizing options are limited, which could be improved.

Website Usability

Gracevon.com has a clean and user-friendly website, with easy navigation and intuitive design. The website is easy to use, with clear categories and filters, making it easy for customers to find what they need. The checkout process is simple and straightforward, allowing customers to complete their orders with ease.

Returns and Exchanges

Gracevon.com offers an easy return and exchange policy. Customers can return products within 14 days of purchase, as long as they meet the return policy guidelines. Gracevon.com will issue a full refund or exchange for the product. However, the customer is responsible for paying for the return shipping costs.

Promotions and Discounts

Gracevon.com offers a range of promotions and discounts, including sales and promotional codes. Customers can sign up for the Gracevon.com newsletter to receive updates on upcoming promotions and discounts.

Reputation

Gracevon.com has a good reputation among its customers. The brand has received positive reviews for its high-quality products and affordable prices. However, some customers have reported issues with sizing and shipping times.

Payment Options

Gracevon.com currently only accepts payments through PayPal or credit card. The limited payment options could be improved to cater to a wider range of customers.

Loyalty Programs

Gracevon.com does not currently offer a loyalty program for its customers.

Customer Reviews

Customers have generally had positive experiences with Gracevon.com. They have praised the brand for its affordable prices, high-quality products, and responsive customer service. However, some customers have reported issues with sizing and shipping times.

Community Involvement

Gracevon.com does not have a strong community involvement program.

Shipping and Costs

Gracevon.com offers free shipping on orders over a certain amount. Shipping times may vary depending on the location of the customer. Customers are responsible for paying any customs or import fees that may apply.

Gracevon Recent User Reviews

User Rating

5 stars

17

👤

Reviewer Name: Brenda Colbert

Review Submission Date: 2022-12-08

Review Title: Grace Von rocks!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I am so happy to have discovered Grace Von! I have discerning tastes and prefer unique items as opposed to mass produced. I have been wanting a particular item for some time and was able to have it created by Grace Von and obtain easy financing. My piece is beyond beautiful and made a long awaited dream come true!

👤

Reviewer Name: Jay Wenstrup

Review Submission Date: 2022-06-04

Review Title: Great customer service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Great customer service! Great values!

👤

Reviewer Name: Beth Wenstrup

Review Submission Date: 2022-04-12

Review Title: Wow! Love this ring!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This is a beautiful ring! Fantastic in every way and the service couldn’t be better! Great experience!

👤

Reviewer Name: Drake Stavroplos

Review Submission Date: 2022-02-25

Review Title: Nice staff, great product.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I will definitely be ordering from them again! Timely, good communication, and great financing options.

👤

Reviewer Name: Scott Russell

Review Submission Date: 2022-02-14

Review Title: My girlfriend loves her new bracelet
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: My girlfriend loves her new bracelet. Thank you for the quick shipping. Will be buying more jewelry from grace von.

👤

Reviewer Name: A. Gomez

Review Submission Date: 2022-02-13

Review Title: Perfection
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Can’t believe I never ordered from here before! The bracelet I got is perfect! Came so fast and was packaged beautifully! Overall very pleased with my purchase!

👤

Reviewer Name: Denise

Review Submission Date: 2022-02-09

Review Title: I placed my order a good while ago
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I placed my order a good while ago, I still have not received the items. I have sent several emails needing a tracking number and I have yet received any information.

👤

Reviewer Name: Lauren Katherine

Review Submission Date: 2022-01-24

Review Title: beautiful pieces and great customer…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: beautiful pieces and great customer service

👤

Reviewer Name: Kana Mauldin

Review Submission Date: 2021-12-26

Review Title: Can’t beat the customer service!!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Can’t beat the customer service!!! Great price on gold chains. Thanks Grace von

👤

Reviewer Name: WS

Review Submission Date: 2021-12-26

Review Title: Thank You Mackenzie
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Mackenzie A. is a true pleasure to deal with. She answered any questions that came up and her dedication to the brand is outstanding. You have a good one working for you. Thanks Mackenzie!