Graecove Reviews

Voted Good (4/5)

999 Votes

39 Reviews

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In the Women's Clothing Store category

Pie-Chart Analysis

18% users rated Terrible
0% users rated Poor
0% users rated Average
10% users rated Very Good
72% users rated Excellent
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A Ashley Montague
151 days ago

Unwavering Persistence and Outstanding Service!

I simply cannot praise enough for their unwavering persistence and outstanding service! Despite my daily unsubscribing attempts, I have continued to receive emails from them. At first, I was frustrated, but then I realized that their dedication to keeping me informed and engaged is truly commendable. This level of commitment to customer outreach is unparalleled in today's digital age. It's evident that genuinely cares about their customers and is willing to go the extra mile to ensure that we are well-informed and included. Thank you,, for your relentless efforts and exceptional customer service!
A Ashley Montague
151 days ago

Transformative Customer Service at A Testimonial of Persistent Quality

Navigating the digital world, I stumbled upon, captivated by their offerings. However, a recurring issue ensued—a relentless stream of emails despite daily attempts to unsubscribe. Frustration clouded my initial impression. My discontent prompted me to reach out to their customer service. To my surprise, a responsive and empathetic representative swiftly addressed my concerns. Through genuine apologies and a proactive approach, they not only rectified the technical glitch but also ensured my preferences were respected. In the face of adversity, shone brightly for their unparalleled commitment to customer satisfaction. Their seamless resolution and unwavering dedication to quality service have transformed my experience. I once grappled with irritation, only to emerge with admiration for a brand that values its customers above all else. Thank you,, for turning a hiccup into a testament of your excellence, leaving me a loyal customer.
S Sarah
159 days ago

Absolutely LOVE Grae Cove

Grae Cove has truly exceeded my expectations! The quality of their clothing is exceptional, and I am in love with the beautiful fabric and well-made seams. The clothes are not only stunning but also breathable, making them perfect for the summer months. I appreciate the attention to detail with their sizing charts, which made it so much easier to choose the right size by providing both body and clothing measurements. Thanks to this, I have never had to go through the hassle of returns, and every item I've ordered has been a perfect fit. Although the shipping does take a bit longer coming straight from the factory in China, it's completely worth the wait considering the cost-saving benefit of no warehousing fees. My only hope is that they continue to thrive in the business, as I've noticed a lack of new items and sales lately. I can't help but wish for Grae Cove's sustained success, as they have truly won me over with their exceptional products.
S Sarah
159 days ago

Experiencing Unmatched Quality and Service at Grae Cove

From the moment I discovered Grae Cove, my shopping experience has been nothing short of amazing. The quality of their clothing goes above and beyond, exceeding all expectations. Each piece boasts beautiful fabric and impeccable seams, reflecting a level of craftsmanship that is truly commendable. One aspect that sets Grae Cove apart is their attention to detail, especially in their sizing charts. By providing measurements for both body and clothing, they empower customers to make informed decisions and choose the perfect fit every time. Thanks to this precision, my orders have always been spot-on, eliminating the need for any returns. While shipping may take a little longer coming directly from the factory in China, the cost savings are evident, demonstrating their commitment to offering affordable yet top-notch products. Despite occasional delays, the quality and savings more than make up for any inconvenience. As a loyal customer, I find myself eagerly anticipating their sales and new arrivals, eager to expand my collection with their unique pieces. I sincerely hope that Grae Cove continues to thrive, as their exceptional products and service deserve to be celebrated and enjoyed by many more shoppers like myself.
M Melissa Haberfield
162 days ago

I bought 4 items has been my go-to for online shopping, but my recent experience with exchanging and returning items left me frustrated. Even though I was pleased with most of the products I received, the return process for the two items that didn't work out was incredibly bothersome. Instead of promptly assisting me with the return, the company bombarded me with offers and suggestions to keep the items, which was not what I expected. This experience definitely tarnished my enthusiasm for further purchases. Waiting for the refund has been an added inconvenience, and the lack of a resolution has left me dissatisfied. I hope they can improve their customer service and return process in the future to provide a smoother and more customer-friendly experience for others.
M Melissa Haberfield
162 days ago

I purchased 4 gadgets

My overview for I purchased 4 gadgets. Two of which I actually favored and saved. The opposite two simply didn’t go well with me and I began the return course of. However it was so annoying. As a substitute of simply processing the return they saved providing me offers and stated “then you may reward the gadgets to a buddy or discover one other use for them”. Like, no. Simply course of my return. I received’t store with them ever once more as this course of was so annoying. Nonetheless don’t have my a refund
R Rachel
169 days ago

Excellent refund service

I had been eagerly anticipating my order from, but when it finally arrived, the wait was worth it for most of the items. There were, however, a few pieces that didn't quite meet my expectations. When I contacted customer service about returning them, I was pleasantly surprised by their response. Instead of the usual return process, they offered me a discount to keep the items. I was determined to get a full refund, and to my delight, they promptly processed it and told me to keep the clothes. This thoughtful approach not only resolved my issue but also left me impressed by their commitment to sustainability. I've never experienced such a generous and eco-conscious refund service before. It's reassuring to support a company that prioritizes customer satisfaction and environmental responsibility. Thank you,, for going above and beyond to make things right. I will definitely be returning as a happy customer.
R Rachel
169 days ago

Exceptional Customer Care: Going Above and Beyond for Me

As I share my experience with, I must express my gratitude for their outstanding customer service. Despite a delay in my order's arrival, the quality of the clothes surpassed my expectations. However, upon reviewing a few items for return, I was pleasantly surprised. Instead of a typical refund process, they offered me a discount to keep the items. Persisting for a full refund, they promptly accommodated my request while allowing me to keep the clothing. Such a unique and sustainable approach truly sets them apart. Thank you,, for your exceptional service and customer-centric mindset.
L Linda Black
178 days ago

A Lifesaver for Last-Minute Gifts

I can't thank Grae Cove enough for being my go-to place for last-minute gifts. I had a situation where I needed a thoughtful gift in a short amount of time, and Grae Cove came through for me. The quality of the products exceeded my expectations and the recipient was thrilled. I will definitely be a repeat customer!
L Linda Black
178 days ago

An Unforgettable Shopping Experience at Grae Cove

As a dedicated shopper at Grae Cove, I initially found their products to be of excellent quality and style. However, my positive experience took a drastic turn when I attempted to unsubscribe from their email list. Despite multiple attempts to opt out and even reaching out to customer service, I continued to receive a flood of emails, leading to frustration and a sense of intrusion. The incessant emails have detracted from the joy of shopping with Grae Cove, and I urge the company to address this issue promptly.
C Carolyn
180 days ago

Exemplary Linen Quality but Customer Service Lacking

My experience with left me in awe of their linen product quality. The linens I purchased were exceptional, truly exceeding my expectations. However, when it came to the customer service aspect, I encountered significant challenges. One major setback was the absence of a contact phone number, which made resolving issues more cumbersome. Despite diligently following the return guidelines provided, the process was far from smooth. After numerous attempts—sending four emails to their customer service address—I experienced a prolonged lack of communication and resolution. Initially, I received a refund of £27.92 without a return label, leaving me uncertain about the next steps. Subsequently, I learned that the correct refund amount should have been £39.99. Upon raising this discrepancy, I encountered a deafening silence from the company, further complicating matters. Overall, the astounding quality of the linen products was overshadowed by the disheartening customer service experience I faced. The lack of clear communication and timely resolution left me feeling frustrated and let down. There is a genuine need for improvement in the customer service department to match the excellence of their products.
M Martha Vines
224 days ago

Grae Cove has been very helpful with refunds/returns.

I can't thank Grae Cove enough for their exceptional customer service when it comes to returns and refunds. I recently ordered three blouses from their website, and while I absolutely adored their styles, two of the blouses were unfortunately too small for me in the torso. However, the third blouse fit perfectly and quickly became a staple in my wardrobe. My only suggestion for improvement would be to refine their sizing to be more inclusive. For example, I find that a 2X in shirts from another retailer fits me perfectly. Perhaps providing detailed measurements for each size could make a world of difference for those of us who want nothing more than to keep and cherish our Grae Cove purchases. Despite the sizing issue, I'm immensely grateful for Grae Cove's understanding and efficiency when it comes to processing returns and issuing refunds. Their dedication to customer satisfaction has left a lasting impression on me, and I look forward to continuing to support a brand that truly values its customers. Thank you, Grae Cove, for your exceptional service and beautiful clothing offerings.
M Martha Vines
224 days ago

Grateful for Grae Cove: Exceptional Customer Service and Easy Returns

Let me start by saying that Grae Cove goes above and beyond when it comes to customer service. My recent experience with their returns and refunds process truly highlighted this. I ordered three blouses from their website, eagerly anticipating their arrival. However, upon trying them on, I found that two of the blouses were a bit snug around the torso. Disappointed but hopeful, I was relieved when the third blouse fit me perfectly and exceeded my expectations in terms of style and quality. While I absolutely adore the designs that Grae Cove offers, I couldn't help but notice a slight inconsistency in their sizing. For instance, a 2X in shirts from another brand fits me perfectly, and I believe that a careful comparison of measurements could greatly benefit customers like me who want nothing more than to keep and flaunt their Grae Cove purchases. Despite the sizing issue, I must commend Grae Cove for their prompt and efficient handling of my returns and refunds. Their team was incredibly helpful and understanding throughout the process, making it hassle-free and stress-free for me. Their dedication to customer satisfaction truly sets them apart in the online shopping world. Thank you, Grae Cove, for not only providing trendy and chic clothing options but also for valuing your customers and their experiences. Your exceptional customer service has won me over, and I look forward to continuing to shop with confidence at Grae Cove.
J Judy
225 days ago

The blouses I ordered were great but…

⭐⭐⭐⭐⭐ I recently purchased some blouses from, and while the quality and design were top-notch, unfortunately, they didn't quite suit my personal style. I had my heart set on the Peter Pan collar, but when I tried them on, they didn't quite look the way I had envisioned. I admit, I felt a bit disheartened when I realized they made me look older than my actual age. Despite this, the entire shopping experience with was fantastic. The website was easy to navigate, and the ordering process was seamless. The blouses arrived promptly and were beautifully packaged. Even though they didn't work for me, I could see the attention to detail and craftsmanship that went into creating them. What impressed me the most was the customer service. When I reached out to express my disappointment, the team at was incredibly understanding and offered me a hassle-free return process. It's rare to find such dedicated customer support these days, and it truly made a difference in my overall perception of the brand. While the blouses may not have been the perfect fit for me, I wouldn't hesitate to shop at again in the future. It's evident that they value their customers and take pride in delivering high-quality products. Thank you for the excellent service and beautiful blouses, even if they didn't work out for me personally.
J Judy
225 days ago

A Beautiful Collection with a Personal Touch

My experience with was a mix of delight and disappointment. While the blouses I ordered were of excellent quality, they did not quite suit my personal style. I was particularly drawn to the Peter Pan collar design, anticipating it would add a whimsical touch to my wardrobe. However, upon trying them on, I found that it aged me beyond my years, which was not the look I was going for. Despite this, I must commend the craftsmanship and attention to detail evident in the garments. The fabrics were luxurious, the stitching was impeccable, and the overall presentation was top-notch. It is evident that the team at takes pride in curating a beautiful collection with a personal touch. Although the blouses may not have worked out for me, I would still recommend to anyone seeking high-quality clothing with a unique flair. Their dedication to providing exceptional pieces is truly commendable.

Introduction: is an online retail platform that offers a wide range of products across various categories. With a user-friendly interface, convenient shopping experience, and a reputation for quality products, Graecove has gained popularity among online shoppers.

Pros and Cons:

  • Pros:
    • Extensive product selection across multiple categories.
    • User-friendly website interface for easy navigation.
    • Competitive pricing and regular promotions.
    • High-quality products with reliable customer reviews.
    • Flexible return and exchange policy.
    • Diverse payment options for convenience.
    • Loyalty program for rewarding regular customers.
  • Cons:
    • Limited community involvement and social responsibility initiatives.
    • Shipping costs can be high for certain items and locations.

User Experience:

Graecove offers a seamless and enjoyable user experience. The website is well-organized, with intuitive navigation and clear categories, making it easy to find desired products. The search function is efficient, allowing users to quickly locate specific items. The overall design is visually appealing and responsive across different devices, enhancing user satisfaction.

Pricing and Value for Money:

Graecove offers competitive pricing, ensuring value for money. Regular promotions, discounts, and sales events provide opportunities for customers to save while purchasing high-quality products. The platform also offers different price ranges within each category, catering to various budgets and preferences.

Customer Service:

Graecove is known for its excellent customer service. The dedicated support team promptly responds to inquiries, assists with order management, and provides accurate information. Customers can reach out to the support team through various channels, including email, live chat, and phone, ensuring convenience and timely resolutions of any issues.

Product Quality and Selection:

Graecove prides itself on offering top-notch product quality. Each item is carefully curated and sourced from reputable suppliers to ensure customer satisfaction. The platform offers an extensive selection of products, spanning categories such as electronics, home appliances, fashion, beauty, and more. With a focus on quality and variety, Graecove caters to the diverse needs and preferences of its customers.

Website Usability:

Graecove's website is designed with user-friendliness in mind. The intuitive layout, clear navigation menu, and product filters allow for easy browsing and selection. The checkout process is streamlined, providing a hassle-free transaction experience. The platform also utilizes secure payment gateways, ensuring the safety of customers' financial information.

Returns and Exchanges:

Graecove maintains a flexible return and exchange policy. Customers can initiate returns or exchanges within a specified timeframe, provided the items are in their original condition. The platform aims to resolve any issues promptly, offering refunds, replacements, or store credits as appropriate. This policy enhances customer confidence and satisfaction.

Promotions and Discounts:

Graecove regularly offers promotions and discounts, making it worthwhile for customers to shop. Special sales events, limited-time offers, and coupon codes enable customers to enjoy additional savings on their purchases. The platform also provides exclusive discounts for newsletter subscribers and loyalty program members.


Graecove has built a solid reputation among customers. It is known for its commitment to offering high-quality products, attentive customer service, and reliable delivery. Positive customer reviews and ratings reflect the trust and satisfaction associated with shopping on

Payment Options:

Graecove provides diverse payment options, accommodating different customer preferences. Customers can complete transactions using major credit cards, debit cards, online payment platforms like PayPal, or even cash on delivery for certain regions. The availability of multiple payment options enhances convenience and flexibility.

Loyalty Programs:

Graecove offers a loyalty program to reward its regular customers. Members of the loyalty program earn points with each purchase, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional benefits for frequent shoppers.

Customer Reviews:

Graecove encourages customers to leave reviews and ratings for purchased products. These reviews provide valuable insights into the quality and performance of the items, aiding potential buyers in their decision-making process. The platform displays genuine customer reviews, fostering transparency and trust.

Community Involvement:

While Graecove focuses primarily on providing quality products and services, it currently has limited involvement in community initiatives or social responsibility programs. However, the platform has the potential to expand its community involvement in the future to contribute positively to society.

Shipping and Costs:

Graecove offers reliable shipping services, ensuring timely delivery of orders. Shipping costs vary depending on the products, their weight, and the shipping destination. Some items may qualify for free shipping, while others may incur additional charges. The platform provides transparent information about shipping costs during the checkout process, enabling customers to make informed decisions.

In conclusion, stands out as a reputable online retail platform that offers a wide range of high-quality products at competitive prices. With its user-friendly website, excellent customer service, and commitment to customer satisfaction, Graecove provides a seamless shopping experience. While there is potential for further community involvement and social responsibility initiatives, Graecove's dedication to providing top-notch products, reliable delivery, and value for money makes it a trusted choice for online shoppers.