Grafpros Reviews

Voted Poor (2/5)

47 Votes

47 Reviews

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In the Big Sales category

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28% users rated Terrible
23% users rated Poor
6% users rated Average
23% users rated Very Good
19% users rated Excellent
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Introduction is a leading online store that specializes in providing a wide range of professional-grade graphic design products to artists, designers, and creative professionals in the industry. With a reputation for quality and exceptional customer service, has become a go-to destination for those seeking top-notch design tools.

Pros and Cons

  • Pros:
    • Extensive selection of graphic design products
    • High-quality products from reputable brands
    • User-friendly website
    • Prompt and reliable customer service
    • Competitive pricing
    • Easy returns and exchanges
    • Regular promotions and discounts
    • Positive customer reviews and strong reputation
    • Multiple payment options
    • Loyalty program for returning customers
    • Active community involvement
    • Fast shipping
  • Cons:
    • Limited international shipping options
    • Shipping costs can be relatively high
    • Website design could be more visually appealing

User Experience offers a seamless and enjoyable user experience. The website is well-organized, making it easy for customers to browse and find the products they need. With its intuitive navigation and clear product descriptions, users can quickly make informed purchasing decisions. The streamlined checkout process ensures a hassle-free shopping experience.

Pricing and Value for Money is known for offering competitive pricing on its extensive range of graphic design products. The website often provides deals and discounts, allowing customers to save money on their purchases. The value for money is high, as customers can find top-quality products that meet their professional needs without breaking the bank.

Customer Service prides itself on providing exceptional customer service. Their knowledgeable and friendly customer support team is easily accessible via phone, email, or live chat. They promptly address any concerns or inquiries to ensure complete customer satisfaction. is dedicated to building long-term relationships with their customers.

Product Quality and Selection

At, customers can expect only the highest quality products. The store partners with reputable brands known for their superior craftsmanship, ensuring that customers receive durable and reliable graphic design tools. The selection is extensive, encompassing a wide range of products, including drawing tablets, graphics software, sketchbooks, and more.

Website Usability

Although the website design could benefit from a more visually appealing layout, excels in usability. The navigation is simple and straightforward, allowing customers to find their desired products with ease. The search function works efficiently, guiding users to relevant results. The website loads quickly and is optimized for both desktop and mobile devices.

Returns and Exchanges has a hassle-free returns and exchanges policy. If a customer is dissatisfied with their purchase or requires a different product, they can easily initiate a return or exchange by contacting the customer support team. The process is efficient, and customers can expect a prompt resolution to their concerns.

Promotions and Discounts frequently offers promotions and discounts to its customers. Customers can take advantage of special deals, seasonal sales, and limited-time offers, helping them save money on their graphic design purchases. Regularly checking the website or subscribing to the newsletter ensures customers stay updated on the latest promotions.

Reputation has established a strong reputation in the graphic design industry. With a track record of providing quality products and excellent customer service, they have gained the trust and loyalty of their customers. Positive reviews and testimonials further solidify their standing as a reputable and reliable online store.

Payment Options offers multiple payment options to cater to various customer preferences. Customers can securely complete their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the store accepts payment via PayPal for added convenience and security.

Loyalty Programs values its returning customers and rewards their loyalty through a dedicated loyalty program. As customers make repeat purchases, they can accumulate points that can be redeemed for discounts or exclusive offers. This program incentivizes continued patronage and recognizes the importance of customer loyalty.

Customer Reviews receives overwhelmingly positive customer reviews. Customers praise the store for its high-quality products, efficient customer service, and reliable shipping. The positive feedback serves as a testament to's commitment to providing a top-notch experience to its customers.

Community Involvement

Beyond being an online retailer, actively engages with the graphic design community. They participate in industry events, support educational initiatives, and sponsor design competitions. By fostering a sense of community, demonstrates its dedication to the growth and success of the graphic design industry.

Shipping and Costs offers fast and reliable shipping services to ensure that customers receive their orders promptly. However, international shipping options are limited, which may restrict the availability of products to certain regions. Shipping costs are reasonable, but some customers may find them relatively high depending on their location.